Win7 x64 installation on new hdd issue on HP dv7

[banon]

Hello,

I have a HP dv7-4073nr and it recently crashed. I ran the hard drive tests through BIOS and saw that my hard drive failed the short DST test. So i bought a new hard drive (identical to the one that failed).

After installing the new hard drive i placed a copy of Win 7 home prem. x64 onto my USB to install onto the new hard drive. I get to the "Where do you want to install WIndows?" screen and I am uable to install the OS on the hard drive.

I got the error "Windows cannot be installed to this disk. This computer's hardware may not support booting to this disk. Ensure that the disk's controller is enabled in the computer's BIOS menu."

So I try to see what I can do in the BIOS... i restored the settings to default. When I try to take a look at the hard drive, I get the "3F0" error (boot device not found/hard disk not found).

I am quite confused because when I try to install Windows it shows the "Disk 0 Unallocated Space" and I can run diskpart to take a look at it too but I am still unable to install. I have tried looking at the dv7-4073nr drivers but it does not help.

Does anyone know what is wrong? I am not sure how to test if the HDD is DOA.


Thanks

 

[ignatzatsonic]

What do you see in Diskpart?

Have you attempted to create partitions or format in Diskpart?

 

[banon]

When i list the disks:

DIsk 0 | Online | 596 GB | 596 GB | |

when I create partition primary it states that it succeeded and I am trying to format to ntfs.

I tried it once before and it did not do much but I am currently trying again.

 

[ignatzatsonic]

Try these commands:

list disk (to show the ID number of the hard disk to partition, normally Disk 0)

select disk 0 (change 0 to another number if applicable)

clean (this wipes the drive of anything on it; not needed on a brand new drive)

create partition primary (this will create one primary partition covering the entire drive; if you instead want to create a primary partition of 80 GB, add “size=80000” after the word “primary”)

select partition 1 (this selects the partition you just made)

active (this marks that partition active)

format fs=ntfs quick (this formats that partition)

exit (this quits the diskpart program)

exit (this closes the command prompt window)

Continue Windows 7 installation as usual. Remember to highlight and select the partition just created when you come to the partition screen asking you "where do you want to install Windows?”.

 

[banon]

Will try that right after it finishes formating.

 

[gregrocker]

If those fail then work through the steps for Overcoming Windows 7 Installation Failures - Windows 7 Help Forums which resolve 90% of installation failures.


If this does not overcome the error you're getting test the HD with the maker's diagnostics extended CD scan from the Troubleshooting steps in my signature picture below. Then run a full Disk Check from Command line on a full Disk partition you format using Diskpart.

 

[banon]

yea.. those disk part commands did not work.. I got the same error.

Going through the troubleshooting guide i run into some issues:

step two has me setting the SATA controller to AHCI... i am not sure how to get this done. I do not see this anywhere in the BIOS.

I also do not see any UEFI boot choices in my BIOS.

 

[gregrocker]

Ok just reset to default then. Set HDD first to boot. Trigger installer from BIOS Boot menu.

If Diskpart can then not be made to run try another installer. Then try another HDD or test that one.

 

[banon]

I am checking the new hdd with the checker currently "long test". IF that doesnt work i will burn a different ISO to my USB to try that.

 

[gregrocker]

Which test maker exactly?

Bootable or from OS?

 

[banon]

it is a Seagate HDD so I am using SeaTools.

It is from a bootable because yea.. don't have the OS installed.

 

[banon]

Well i just finished the long test in SeaTools:

The log:
Device 0 is Seagate Device ST9640320AS 5WX0PXYJ ON Intel 5M series/3400 Series AHCI
Max Native Address 1250263727
Device is 48 bit addressed - Number of LBAs 1250263727 (640.135 GB)
This drive supports Security Features
SMART is supported and ENABLED
SMART has not been tripped
DST is supported
Logging feature set is supported
POH 1119 current Temp 32

Started Long Test 6/14/2014 @ 6:08.50
NOT ABLE TO GET SMART DATA
Set Capacity to 32 Gb
Short DST FAILED 6/14/2014 @ 9:29.29
Long Test PASSED 6/14/2014 @ 9:29.29


How did it fail the SHort DST and pass the long test?

 

[gregrocker]

Run the Long Test again to confirm its results.

Did you reset the BIOS to defaults?

 

[banon]

i will re-run, yes i set the BIOS to defaults.

 

[gregrocker]

If it passes try downloading a fresh ISO for your licensed version Win7 Home Premium x64 SP1 English Official ISO download burned to DVD to see if it makes a difference, or if necessary written to flash stick using Windows 7 USB-DVD Download Tool.

If you have less than 4gb RAM I'd use Win7 Home Premium x86 SP1 English Official ISO download.

Be sure to have the wireless driver in your backup so if it doesn't start up ready to connect you can install it to quickly enable Automatically deliver drivers via Windows Update (Step 3) then run all rounds of Important and Optional Windows Updates (except Bingware) with requested reboots, until there are no more offered when you go back to Check for Updates. Then import any drivers still missing in Device Manager from the HP Suppport Downloads webpage for your model.

Other tips here will assure you get and keep a perfect Clean Reinstall - Factory OEM Windows 7

 

[banon]

well just tried to re-run the long test and it failed....
Does this mean the hdd is bad?

 

[gregrocker]

Yes it's actually good news since you can now do the best upgrade possible - to an SSD. You can get 120gb on Tiger Direct, Best Buy or New Egg for around $60.
http://m.tigerdirect.com/products/3...kwCjCV1-CjCE&gclid=CIqKgMjp-b4CFU5nOgodlF4AgQ

Google a video for how to install on your model. Really easy.

Do a perfect Clean Reinstall from link in my sig pic below. You'll have lightning fast performance and 10 second boot time.