Solved WinDbg unable to open minidump file

Norm777

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Hi,

First post. I'm trying to find info on my many BSOD lately on my PC Win7 x64. I tried using Verify without luck, so now I have downloaded the Windows Kit WinDbg and set it up OK (it worked on a test file). However when I run it on my minidump I am told I don't have permission. I am am already logged in as the System Administrator, checking the properties on the minidump shows I should have the proper authority.

Can anyone suggest what to do next?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 Professional x64 SP1
CPU
Intel i7-2600K 3400K @ 3.4 GHz
Motherboard
ASUS P8P67 Deluxe
Memory
16Gb
Graphics Card(s)
NVIDIA GeForce GTS 450 silent (no fans)
Hard Drives
1 - 2 GB
1- 1 GB
2 - 2 GB WD portable
Antivirus
Norton Security 2.0
Browser
Firefox 35.1

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 420
OS
Windows 10, Home Clean Install
CPU
Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech
Motherboard
Dell
Memory
6 gb
Graphics Card(s)
ATI Radeon 256MB HD3650
Sound Card
Intergrated 7.1 Channel Audio
Monitor(s) Displays
Dell SP2009W 20"
Hard Drives
640 GB Serial ATA Hard drive
Cooling
Fan
Keyboard
Dell USB Keyboard
Mouse
Dell Premium Optical USB
Internet Speed
DSL 2.85
Try copying the .dmp file out of C:\Windows\Minidump to another folder created on C:, then opening it with WinDBG.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Golden Mk. I.4
OS
Windows 10 Pro x64 ; Xubuntu x64
CPU
Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz
Motherboard
Gigabyte P55A-UD3R Rev.1. Award BIOS F13
Memory
16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24)
Graphics Card(s)
EVGA NVidia GTX 560 1024MB
Sound Card
Realtek Integrated
Monitor(s) Displays
Dual Samsung SyncMaster 2494HS
Screen Resolution
1920*1080 and 1920*1080
Hard Drives
1*Samsung 840 EVO 120GB SSD;
1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
1*Samsung F1 SpinPoint 1TB;
2*Western Digital 1TB External USB 3.0
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0
PSU
Thermaltake ToughPower QFan 750W
Case
Thermaltake Element S VK60001W2Z
Cooling
Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans
Keyboard
Logitech G110
Mouse
Logitech MX518
Actually I do have permission, I ran WinDbg as Administrator but it still complained.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 Professional x64 SP1
CPU
Intel i7-2600K 3400K @ 3.4 GHz
Motherboard
ASUS P8P67 Deluxe
Memory
16Gb
Graphics Card(s)
NVIDIA GeForce GTS 450 silent (no fans)
Hard Drives
1 - 2 GB
1- 1 GB
2 - 2 GB WD portable
Antivirus
Norton Security 2.0
Browser
Firefox 35.1
Now this was more promising, I was able to open a minidump file I copied to my desktop. I had to set the file type to all files first before it could see the minidump, then it opened it in a separate window in WinDbg. I have WinDbg associated with the minidump as I can double click on the minidump on my desktop and it opens, again as a separate window within the WinDbg window. I have the symbols set up according to the link in the first reply I got. I assume somehow it should open in the WinDbg and not a separate window within WinDbg, or at least the file is in a window placed over the WinDbg window - nice a squarely lined up so the top of the new window is just under the WinDbg toolbar. Also, when opening from WInDbg it defaults to a file type that doesn't recognize the minidump, the only way I can get it to recognize the minidump is to set the file type to 'All Types'. I am a complete rookie when it comes to debugging and this is my first ever attempt to find and fix my multiple BSOD's. Thanks
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 Professional x64 SP1
CPU
Intel i7-2600K 3400K @ 3.4 GHz
Motherboard
ASUS P8P67 Deluxe
Memory
16Gb
Graphics Card(s)
NVIDIA GeForce GTS 450 silent (no fans)
Hard Drives
1 - 2 GB
1- 1 GB
2 - 2 GB WD portable
Antivirus
Norton Security 2.0
Browser
Firefox 35.1
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