Window 7 starter on Inspiron mini restore

[btpoole]

My daughter had received a Dell Inspiron mini with Windows 7 starter preloaded. At some point it started crashing when attempting to connnect to our network (in home) to get on internet. I also noticed it would not run windows updates. After some research discovered possible virus. I did run several spyware, malware programs and was able to remove fake trojans. Everything seemed to be going well until I rebooted. The system now boots to system recovery options. Knowing there is nothing really on the computer to loose, I have tried ever option. When it runs startup repair, it is unable to repair the problem. I have tryed system restore, I picked a point previous to problems start, it said it restored it but it still boots back to system recovery options. I tried the image recover and factory image recovery. If i go to command prompt I even started the setup.exe and was going to reinstall but it says it needs some drivers and for me to insert dvd/cd. I dont have one since it came preinstalled, or at least I have never seen one with this machine. I can view in dos prompt everything on the machine. Every time I reboot it goes back in to repair cycle with no repair. Any help greatly appreciated.

 

[Kaktussoft]

What does "startup repair" detect? There is a text something like "view diagnostics details", click on it. Now you see all the tests it performed, most succesfully I assume. Succesfully is status 0x0, not interested in that.

What tests result in another status? Give as much information as possible

 

[Kaktussoft]

Your daughter doesn't have personal files on the laptop? At least it's not a problem if they are lost?

 

[btpoole]

After running the detail prolems are:

Problem sginature:
Problem Event Name: Startup Repair Offline
Problem Signature 1: 6.1.7600.16385
Problem Signature 2: 6.1.7600.16385
Problem Signature 3: unknown
Problem Signature 4: 21200834
Problem Signature 5: AutoFailover
Problem Signature 6: 14
Problem Signature 7: NoRootCause
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

 

[btpoole]

No real files to speak of. Used mainly for facebook stuff. Nothing she cant live without.

 

[Kaktussoft]

No real files to speak of. Used mainly for facebook stuff. Nothing she cant live without.

When you go to recovery options screen (where also is startup repair), you can enter command prompt.
Then start NOTEPAD
then file->open

Now you can find files/ folders and put them on usb-stick using copy/paste. Just in case she don't wanna loose files

 

[Kaktussoft]

Try factory image recovery
This will put the laptop in the same state when you bought it.

 

[btpoole]

ok, thanks, As for factory image, it gives me error PCRestore "The parameter is incorrect". Only an ok button to press, when pressed I have to restart machine.

 

[btpoole]

When I attempt to run setup.exe and install windows I get:
"A required Cd/DVD drive device driver is missing. I you have a driver floppy disk, cd, DVD, or USB flash drive please insert now."

A browse button, ok, cancel.

What driver would it be looking for? If I could find it online, I could browse a flash drive and hopefully get past this point.

Thanks

 

[Kaktussoft]

When I attempt to run setup.exe and install windows I get:
"A required Cd/DVD drive device driver is missing. I you have a driver floppy disk, cd, DVD, or USB flash drive please insert now."

A browse button, ok, cancel.

What driver would it be looking for? If I could find it online, I could browse a flash drive and hopefully get past this point.

Thanks

When do you start setup.exe? from what location? win7 install stuff is not on laptop

 

[Kaktussoft]

http://www.sevenforums.com/backup-restore/183326-dell-1545-recovery-failure-parameter-incorrect.html

 

[btpoole]

Under command prompt it is shown along with the directories on the drive. I typed setup.exe and Install Windows or Repair comes up. I have tried the repair, no good. When in the command prompt the c: is no longer called c but x. When i get to the screen where it is asking for driver and hit the browse button, I have Recovery C:, OS (D and Boot(x. I can browse all of them, Recovery C has directory Imaging and Revcovery, D has everything that was on the c drive (ie program files, drivers, dell, users, windows), the X drive has dell, program files, sources, tools, users, windows.

 

[Kaktussoft]

Under command prompt it is shown along with the directories on the drive. I typed setup.exe and Install Windows or Repair comes up. I have tried the repair, no good. When in the command prompt the c: is no longer called c but x. When i get to the screen where it is asking for driver and hit the browse button, I have Recovery C:, OS (D and Boot(x. I can browse all of them, Recovery C has directory Imaging and Revcovery, D has everything that was on the c drive (ie program files, drivers, dell, users, windows), the X drive has dell, program files, sources, tools, users, windows.

Drive letters are just drive letters. What is called C in win7 is called D now in recovery environment. X is a ramdrive (drive in memory). X is the current running OS.