Windows 7 64 bit freeze/lockup

Unholyskorn86 · Mar 14, 2011

Sometimes when I login the icon will load the windows 7 circle then freeze, one time my wife logged in and it did it and the sound was looping. One or two times the screen became scrambled and the computer needed to be restarted. Here is the two most recent debugs. Please help if you can. More info can be posted if needed.

DEBUG 1
----------------------------------------

Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Users\Rumble\Desktop\030511-24476-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (6 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Machine Name:
Kernel base = 0xfffff800`02c50000 PsLoadedModuleList = 0xfffff800`02e95e90
Debug session time: Sat Mar 5 16:26:08.210 2011 (UTC - 4:00)
System Uptime: 0 days 20:23:20.365
Loading Kernel Symbols
...............................................................
................................................................
.....................................
Loading User Symbols
Loading unloaded module list
...............
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck F4, {3, fffffa800e52c060, fffffa800e52c340, fffff80002fd3db0}

Probably caused by : csrss.exe

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

CRITICAL_OBJECT_TERMINATION (f4)
A process or thread crucial to system operation has unexpectedly exited or been
terminated.
Several processes and threads are necessary for the operation of the
system; when they are terminated (for any reason), the system can no
longer function.
Arguments:
Arg1: 0000000000000003, Process
Arg2: fffffa800e52c060, Terminating object
Arg3: fffffa800e52c340, Process image file name
Arg4: fffff80002fd3db0, Explanatory message (ascii)

Debugging Details:
------------------

PROCESS_OBJECT: fffffa800e52c060

IMAGE_NAME: csrss.exe

DEBUG_FLR_IMAGE_TIMESTAMP: 0

MODULE_NAME: csrss

FAULTING_MODULE: 0000000000000000

PROCESS_NAME: csrss.exe

EXCEPTION_CODE: (NTSTATUS) 0xc0000006 - The instruction at 0x%p referenced memory at 0x%p. The required data was not placed into memory because of an I/O error status of 0x%x.

BUGCHECK_STR: 0xF4_IOERR

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

CURRENT_IRQL: 0

STACK_TEXT:
fffff880`080400e8 fffff800`03058982 : 00000000`000000f4 00000000`00000003 fffffa80`0e52c060 fffffa80`0e52c340 : nt!KeBugCheckEx
fffff880`080400f0 fffff800`030060ab : ffffffff`ffffffff fffffa80`0dda9a30 fffffa80`0e52c060 fffffa80`0e52c060 : nt!PspCatchCriticalBreak+0x92
fffff880`08040130 fffff800`02f89698 : ffffffff`ffffffff 00000000`00000001 fffffa80`0e52c060 00000000`00000008 : nt! ?? ::NNGAKEGL::`string'+0x17ad6
fffff880`08040180 fffff800`02ccf8d3 : fffffa80`0e52c060 fffff800`c0000006 fffffa80`0dda9a30 00000000`00da0cb0 : nt!NtTerminateProcess+0xf4
fffff880`08040200 fffff800`02ccbe70 : fffff800`02d1c11f fffff880`08040b78 fffff880`080408d0 fffff880`08040c20 : nt!KiSystemServiceCopyEnd+0x13
fffff880`08040398 fffff800`02d1c11f : fffff880`08040b78 fffff880`080408d0 fffff880`08040c20 00000000`00da1850 : nt!KiServiceLinkage
fffff880`080403a0 fffff800`02ccfcc2 : fffff880`08040b78 00000000`00013280 fffff880`08040c20 00000000`00da1328 : nt! ?? ::FNODOBFM::`string'+0x49974
fffff880`08040a40 fffff800`02cce83a : 00000000`00000000 000007fe`fd62d89c 00000000`777be601 00000000`00013280 : nt!KiExceptionDispatch+0xc2
fffff880`08040c20 00000000`776c9c12 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x23a
00000000`00da1270 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x776c9c12

STACK_COMMAND: kb

FOLLOWUP_NAME: MachineOwner

FAILURE_BUCKET_ID: X64_0xF4_IOERR_IMAGE_csrss.exe

BUCKET_ID: X64_0xF4_IOERR_IMAGE_csrss.exe

Followup: MachineOwner
---------

DEBUG 2
--------------------------------

Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Users\Rumble\Desktop\030511-24476-01 (2).dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (6 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Machine Name:
Kernel base = 0xfffff800`02c50000 PsLoadedModuleList = 0xfffff800`02e95e90
Debug session time: Sat Mar 5 16:26:08.210 2011 (UTC - 4:00)
System Uptime: 0 days 20:23:20.365
Loading Kernel Symbols
...............................................................
................................................................
.....................................
Loading User Symbols
Loading unloaded module list
...............
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck F4, {3, fffffa800e52c060, fffffa800e52c340, fffff80002fd3db0}

Probably caused by : csrss.exe

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

CRITICAL_OBJECT_TERMINATION (f4)
A process or thread crucial to system operation has unexpectedly exited or been
terminated.
Several processes and threads are necessary for the operation of the
system; when they are terminated (for any reason), the system can no
longer function.
Arguments:
Arg1: 0000000000000003, Process
Arg2: fffffa800e52c060, Terminating object
Arg3: fffffa800e52c340, Process image file name
Arg4: fffff80002fd3db0, Explanatory message (ascii)

Debugging Details:
------------------

PROCESS_OBJECT: fffffa800e52c060

IMAGE_NAME: csrss.exe

DEBUG_FLR_IMAGE_TIMESTAMP: 0

MODULE_NAME: csrss

FAULTING_MODULE: 0000000000000000

PROCESS_NAME: csrss.exe

EXCEPTION_CODE: (NTSTATUS) 0xc0000006 - The instruction at 0x%p referenced memory at 0x%p. The required data was not placed into memory because of an I/O error status of 0x%x.

BUGCHECK_STR: 0xF4_IOERR

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

CURRENT_IRQL: 0

STACK_TEXT:
fffff880`080400e8 fffff800`03058982 : 00000000`000000f4 00000000`00000003 fffffa80`0e52c060 fffffa80`0e52c340 : nt!KeBugCheckEx
fffff880`080400f0 fffff800`030060ab : ffffffff`ffffffff fffffa80`0dda9a30 fffffa80`0e52c060 fffffa80`0e52c060 : nt!PspCatchCriticalBreak+0x92
fffff880`08040130 fffff800`02f89698 : ffffffff`ffffffff 00000000`00000001 fffffa80`0e52c060 00000000`00000008 : nt! ?? ::NNGAKEGL::`string'+0x17ad6
fffff880`08040180 fffff800`02ccf8d3 : fffffa80`0e52c060 fffff800`c0000006 fffffa80`0dda9a30 00000000`00da0cb0 : nt!NtTerminateProcess+0xf4
fffff880`08040200 fffff800`02ccbe70 : fffff800`02d1c11f fffff880`08040b78 fffff880`080408d0 fffff880`08040c20 : nt!KiSystemServiceCopyEnd+0x13
fffff880`08040398 fffff800`02d1c11f : fffff880`08040b78 fffff880`080408d0 fffff880`08040c20 00000000`00da1850 : nt!KiServiceLinkage
fffff880`080403a0 fffff800`02ccfcc2 : fffff880`08040b78 00000000`00013280 fffff880`08040c20 00000000`00da1328 : nt! ?? ::FNODOBFM::`string'+0x49974
fffff880`08040a40 fffff800`02cce83a : 00000000`00000000 000007fe`fd62d89c 00000000`777be601 00000000`00013280 : nt!KiExceptionDispatch+0xc2
fffff880`08040c20 00000000`776c9c12 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x23a
00000000`00da1270 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x776c9c12

STACK_COMMAND: kb

FOLLOWUP_NAME: MachineOwner

FAILURE_BUCKET_ID: X64_0xF4_IOERR_IMAGE_csrss.exe

BUCKET_ID: X64_0xF4_IOERR_IMAGE_csrss.exe

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

CRITICAL_OBJECT_TERMINATION (f4)
A process or thread crucial to system operation has unexpectedly exited or been
terminated.
Several processes and threads are necessary for the operation of the
system; when they are terminated (for any reason), the system can no
longer function.
Arguments:
Arg1: 0000000000000003, Process
Arg2: fffffa800e52c060, Terminating object
Arg3: fffffa800e52c340, Process image file name
Arg4: fffff80002fd3db0, Explanatory message (ascii)

Debugging Details:
------------------

PROCESS_OBJECT: fffffa800e52c060

IMAGE_NAME: csrss.exe

DEBUG_FLR_IMAGE_TIMESTAMP: 0

MODULE_NAME: csrss

FAULTING_MODULE: 0000000000000000

PROCESS_NAME: csrss.exe

EXCEPTION_CODE: (NTSTATUS) 0xc0000006 - The instruction at 0x%p referenced memory at 0x%p. The required data was not placed into memory because of an I/O error status of 0x%x.

BUGCHECK_STR: 0xF4_IOERR

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

CURRENT_IRQL: 0

STACK_TEXT:
fffff880`080400e8 fffff800`03058982 : 00000000`000000f4 00000000`00000003 fffffa80`0e52c060 fffffa80`0e52c340 : nt!KeBugCheckEx
fffff880`080400f0 fffff800`030060ab : ffffffff`ffffffff fffffa80`0dda9a30 fffffa80`0e52c060 fffffa80`0e52c060 : nt!PspCatchCriticalBreak+0x92
fffff880`08040130 fffff800`02f89698 : ffffffff`ffffffff 00000000`00000001 fffffa80`0e52c060 00000000`00000008 : nt! ?? ::NNGAKEGL::`string'+0x17ad6
fffff880`08040180 fffff800`02ccf8d3 : fffffa80`0e52c060 fffff800`c0000006 fffffa80`0dda9a30 00000000`00da0cb0 : nt!NtTerminateProcess+0xf4
fffff880`08040200 fffff800`02ccbe70 : fffff800`02d1c11f fffff880`08040b78 fffff880`080408d0 fffff880`08040c20 : nt!KiSystemServiceCopyEnd+0x13
fffff880`08040398 fffff800`02d1c11f : fffff880`08040b78 fffff880`080408d0 fffff880`08040c20 00000000`00da1850 : nt!KiServiceLinkage
fffff880`080403a0 fffff800`02ccfcc2 : fffff880`08040b78 00000000`00013280 fffff880`08040c20 00000000`00da1328 : nt! ?? ::FNODOBFM::`string'+0x49974
fffff880`08040a40 fffff800`02cce83a : 00000000`00000000 000007fe`fd62d89c 00000000`777be601 00000000`00013280 : nt!KiExceptionDispatch+0xc2
fffff880`08040c20 00000000`776c9c12 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x23a
00000000`00da1270 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x776c9c12

STACK_COMMAND: kb

FOLLOWUP_NAME: MachineOwner

FAILURE_BUCKET_ID: X64_0xF4_IOERR_IMAGE_csrss.exe

BUCKET_ID: X64_0xF4_IOERR_IMAGE_csrss.exe

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

CRITICAL_OBJECT_TERMINATION (f4)
A process or thread crucial to system operation has unexpectedly exited or been
terminated.
Several processes and threads are necessary for the operation of the
system; when they are terminated (for any reason), the system can no
longer function.
Arguments:
Arg1: 0000000000000003, Process
Arg2: fffffa800e52c060, Terminating object
Arg3: fffffa800e52c340, Process image file name
Arg4: fffff80002fd3db0, Explanatory message (ascii)

Debugging Details:
------------------

PROCESS_OBJECT: fffffa800e52c060

IMAGE_NAME: csrss.exe

DEBUG_FLR_IMAGE_TIMESTAMP: 0

MODULE_NAME: csrss

FAULTING_MODULE: 0000000000000000

PROCESS_NAME: csrss.exe

EXCEPTION_CODE: (NTSTATUS) 0xc0000006 - The instruction at 0x%p referenced memory at 0x%p. The required data was not placed into memory because of an I/O error status of 0x%x.

BUGCHECK_STR: 0xF4_IOERR

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

CURRENT_IRQL: 0

STACK_TEXT:
fffff880`080400e8 fffff800`03058982 : 00000000`000000f4 00000000`00000003 fffffa80`0e52c060 fffffa80`0e52c340 : nt!KeBugCheckEx
fffff880`080400f0 fffff800`030060ab : ffffffff`ffffffff fffffa80`0dda9a30 fffffa80`0e52c060 fffffa80`0e52c060 : nt!PspCatchCriticalBreak+0x92
fffff880`08040130 fffff800`02f89698 : ffffffff`ffffffff 00000000`00000001 fffffa80`0e52c060 00000000`00000008 : nt! ?? ::NNGAKEGL::`string'+0x17ad6
fffff880`08040180 fffff800`02ccf8d3 : fffffa80`0e52c060 fffff800`c0000006 fffffa80`0dda9a30 00000000`00da0cb0 : nt!NtTerminateProcess+0xf4
fffff880`08040200 fffff800`02ccbe70 : fffff800`02d1c11f fffff880`08040b78 fffff880`080408d0 fffff880`08040c20 : nt!KiSystemServiceCopyEnd+0x13
fffff880`08040398 fffff800`02d1c11f : fffff880`08040b78 fffff880`080408d0 fffff880`08040c20 00000000`00da1850 : nt!KiServiceLinkage
fffff880`080403a0 fffff800`02ccfcc2 : fffff880`08040b78 00000000`00013280 fffff880`08040c20 00000000`00da1328 : nt! ?? ::FNODOBFM::`string'+0x49974
fffff880`08040a40 fffff800`02cce83a : 00000000`00000000 000007fe`fd62d89c 00000000`777be601 00000000`00013280 : nt!KiExceptionDispatch+0xc2
fffff880`08040c20 00000000`776c9c12 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x23a
00000000`00da1270 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x776c9c12

STACK_COMMAND: kb

FOLLOWUP_NAME: MachineOwner

FAILURE_BUCKET_ID: X64_0xF4_IOERR_IMAGE_csrss.exe

BUCKET_ID: X64_0xF4_IOERR_IMAGE_csrss.exe

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

CRITICAL_OBJECT_TERMINATION (f4)
A process or thread crucial to system operation has unexpectedly exited or been
terminated.
Several processes and threads are necessary for the operation of the
system; when they are terminated (for any reason), the system can no
longer function.
Arguments:
Arg1: 0000000000000003, Process
Arg2: fffffa800e52c060, Terminating object
Arg3: fffffa800e52c340, Process image file name
Arg4: fffff80002fd3db0, Explanatory message (ascii)

Debugging Details:
------------------

PROCESS_OBJECT: fffffa800e52c060

IMAGE_NAME: csrss.exe

DEBUG_FLR_IMAGE_TIMESTAMP: 0

MODULE_NAME: csrss

FAULTING_MODULE: 0000000000000000

PROCESS_NAME: csrss.exe

EXCEPTION_CODE: (NTSTATUS) 0xc0000006 - The instruction at 0x%p referenced memory at 0x%p. The required data was not placed into memory because of an I/O error status of 0x%x.

BUGCHECK_STR: 0xF4_IOERR

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

CURRENT_IRQL: 0

STACK_TEXT:
fffff880`080400e8 fffff800`03058982 : 00000000`000000f4 00000000`00000003 fffffa80`0e52c060 fffffa80`0e52c340 : nt!KeBugCheckEx
fffff880`080400f0 fffff800`030060ab : ffffffff`ffffffff fffffa80`0dda9a30 fffffa80`0e52c060 fffffa80`0e52c060 : nt!PspCatchCriticalBreak+0x92
fffff880`08040130 fffff800`02f89698 : ffffffff`ffffffff 00000000`00000001 fffffa80`0e52c060 00000000`00000008 : nt! ?? ::NNGAKEGL::`string'+0x17ad6
fffff880`08040180 fffff800`02ccf8d3 : fffffa80`0e52c060 fffff800`c0000006 fffffa80`0dda9a30 00000000`00da0cb0 : nt!NtTerminateProcess+0xf4
fffff880`08040200 fffff800`02ccbe70 : fffff800`02d1c11f fffff880`08040b78 fffff880`080408d0 fffff880`08040c20 : nt!KiSystemServiceCopyEnd+0x13
fffff880`08040398 fffff800`02d1c11f : fffff880`08040b78 fffff880`080408d0 fffff880`08040c20 00000000`00da1850 : nt!KiServiceLinkage
fffff880`080403a0 fffff800`02ccfcc2 : fffff880`08040b78 00000000`00013280 fffff880`08040c20 00000000`00da1328 : nt! ?? ::FNODOBFM::`string'+0x49974
fffff880`08040a40 fffff800`02cce83a : 00000000`00000000 000007fe`fd62d89c 00000000`777be601 00000000`00013280 : nt!KiExceptionDispatch+0xc2
fffff880`08040c20 00000000`776c9c12 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x23a
00000000`00da1270 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x776c9c12

STACK_COMMAND: kb

FOLLOWUP_NAME: MachineOwner

FAILURE_BUCKET_ID: X64_0xF4_IOERR_IMAGE_csrss.exe

BUCKET_ID: X64_0xF4_IOERR_IMAGE_csrss.exe

Followup: MachineOwner
---------

Unholyskorn86 · Mar 15, 2011

Hello

Did I not post enough info?

DeanP · Mar 15, 2011

Good analysing. However, we need the dumps... http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html

Unholyskorn86 · Mar 16, 2011

BSOD Report

I did post the dumps....
I guess there is more to be done. Here is the rest sir.

(Attached as a winrar archive scanned with NOD32)

DeanP · Mar 16, 2011

Enable Verifier, it will find the faulty driver, causes a BSOD and the dump will blame the faulty driver: http://www.sevenforums.com/tutorials/101379-driver-verifier-enable-disable.html

Regards...
Dean

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck F4, {3, fffffa800e52c060, fffffa800e52c340, fffff80002fd3db0}

Probably caused by : csrss.exe

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

CRITICAL_OBJECT_TERMINATION (f4)
A process or thread crucial to system operation has unexpectedly exited or been
terminated.
Several processes and threads are necessary for the operation of the
system; when they are terminated (for any reason), the system can no
longer function.
Arguments:
Arg1: 0000000000000003, Process
Arg2: fffffa800e52c060, Terminating object
Arg3: fffffa800e52c340, Process image file name
Arg4: fffff80002fd3db0, Explanatory message (ascii)

Debugging Details:
------------------


PROCESS_OBJECT: fffffa800e52c060

IMAGE_NAME:  csrss.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  0

MODULE_NAME: csrss

FAULTING_MODULE: 0000000000000000 

PROCESS_NAME:  csrss.exe

EXCEPTION_CODE: (NTSTATUS) 0xc0000006 - The instruction at 0x%p referenced memory at 0x%p. The required data was not placed into memory because of an I/O error status of 0x%x.

BUGCHECK_STR:  0xF4_IOERR

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

CURRENT_IRQL:  0

STACK_TEXT:  
fffff880`080400e8 fffff800`03058982 : 00000000`000000f4 00000000`00000003 fffffa80`0e52c060 fffffa80`0e52c340 : nt!KeBugCheckEx
fffff880`080400f0 fffff800`030060ab : ffffffff`ffffffff fffffa80`0dda9a30 fffffa80`0e52c060 fffffa80`0e52c060 : nt!PspCatchCriticalBreak+0x92
fffff880`08040130 fffff800`02f89698 : ffffffff`ffffffff 00000000`00000001 fffffa80`0e52c060 00000000`00000008 : nt! ?? ::NNGAKEGL::`string'+0x17ad6
fffff880`08040180 fffff800`02ccf8d3 : fffffa80`0e52c060 fffff800`c0000006 fffffa80`0dda9a30 00000000`00da0cb0 : nt!NtTerminateProcess+0xf4
fffff880`08040200 fffff800`02ccbe70 : fffff800`02d1c11f fffff880`08040b78 fffff880`080408d0 fffff880`08040c20 : nt!KiSystemServiceCopyEnd+0x13
fffff880`08040398 fffff800`02d1c11f : fffff880`08040b78 fffff880`080408d0 fffff880`08040c20 00000000`00da1850 : nt!KiServiceLinkage
fffff880`080403a0 fffff800`02ccfcc2 : fffff880`08040b78 00000000`00013280 fffff880`08040c20 00000000`00da1328 : nt! ?? ::FNODOBFM::`string'+0x49974
fffff880`08040a40 fffff800`02cce83a : 00000000`00000000 000007fe`fd62d89c 00000000`777be601 00000000`00013280 : nt!KiExceptionDispatch+0xc2
fffff880`08040c20 00000000`776c9c12 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x23a
00000000`00da1270 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x776c9c12


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

FAILURE_BUCKET_ID:  X64_0xF4_IOERR_IMAGE_csrss.exe

BUCKET_ID:  X64_0xF4_IOERR_IMAGE_csrss.exe

Followup: MachineOwner
---------

2: kd> lmtsmn
start             end                 module name
fffff880`0406a000 fffff880`040a8000   1394ohci 1394ohci.sys Sat Nov 20 23:44:56 2010 (4CE7A6A8)
fffff880`00f5d000 fffff880`00fb4000   ACPI     ACPI.sys     Sat Nov 20 22:19:16 2010 (4CE79294)
fffff880`02e37000 fffff880`02ec0000   afd      afd.sys      Sat Nov 20 22:23:27 2010 (4CE7938F)
fffff880`061d4000 fffff880`061ea000   AgileVpn AgileVpn.sys Tue Jul 14 12:10:24 2009 (4A5BCCF0)
fffff880`01800000 fffff880`01850000   ahcix64s ahcix64s.sys Thu Oct 22 02:40:52 2009 (4ADF0F64)
fffff880`01200000 fffff880`01214000   amdiox64 amdiox64.sys Fri Feb 19 04:17:53 2010 (4B7D5A21)
fffff880`03f4b000 fffff880`03f60000   amdppm   amdppm.sys   Tue Jul 14 11:19:25 2009 (4A5BC0FD)
fffff880`010e8000 fffff880`010f3000   amdxata  amdxata.sys  Sat Mar 20 05:18:18 2010 (4BA3A3CA)
fffff880`041f7000 fffff880`041ff000   ASACPI   ASACPI.sys   Thu Jul 16 15:31:29 2009 (4A5E9F11)
fffff880`03f1f000 fffff880`03f25000   AsIO     AsIO.sys     Mon Aug 03 19:03:16 2009 (4A768BB4)
fffff880`03f19000 fffff880`03f1f000   AsUpIO   AsUpIO.sys   Mon Jul 06 14:21:38 2009 (4A515FB2)
fffff880`08b62000 fffff880`08b6d000   asyncmac asyncmac.sys Tue Jul 14 12:10:13 2009 (4A5BCCE5)
fffff880`010b5000 fffff880`010be000   atapi    atapi.sys    Tue Jul 14 11:19:47 2009 (4A5BC113)
fffff880`010be000 fffff880`010e8000   ataport  ataport.SYS  Sat Nov 20 22:19:15 2010 (4CE79293)
fffff880`05552000 fffff880`05572000   AtihdW76 AtihdW76.sys Thu Nov 18 01:02:04 2010 (4CE3C43C)
fffff880`058c8000 fffff880`061c4000   atikmdag atikmdag.sys Thu Jan 27 11:48:28 2011 (4D40A4BC)
fffff880`03f60000 fffff880`03fae000   atikmpag atikmpag.sys Thu Jan 27 11:13:33 2011 (4D409C8D)
fffff960`00840000 fffff960`008a1000   ATMFD    ATMFD.DLL    Fri Jan 07 22:20:44 2011 (4D26DAEC)
fffff880`00e2b000 fffff880`00e37000   BATTC    BATTC.SYS    Tue Jul 14 11:31:01 2009 (4A5BC3B5)
fffff880`016c8000 fffff880`016cf000   Beep     Beep.SYS     Tue Jul 14 12:00:13 2009 (4A5BCA8D)
fffff880`03f08000 fffff880`03f19000   blbdrive blbdrive.sys Tue Jul 14 11:35:59 2009 (4A5BC4DF)
fffff880`042e3000 fffff880`04301000   bowser   bowser.sys   Tue Jul 14 11:23:50 2009 (4A5BC206)
fffff960`00690000 fffff960`006b7000   cdd      cdd.dll      unavailable (00000000)
fffff880`0169e000 fffff880`016c8000   cdrom    cdrom.sys    Sat Nov 20 22:19:20 2010 (4CE79298)
fffff880`00cff000 fffff880`00dbf000   CI       CI.dll       Sun Nov 21 02:12:36 2010 (4CE7C944)
fffff880`01bba000 fffff880`01bea000   CLASSPNP CLASSPNP.SYS Sat Nov 20 22:19:23 2010 (4CE7929B)
fffff880`00ca1000 fffff880`00cff000   CLFS     CLFS.SYS     Tue Jul 14 11:19:57 2009 (4A5BC11D)
fffff880`01499000 fffff880`0150b000   cng      cng.sys      Sat Nov 20 23:08:45 2010 (4CE79E2D)
fffff880`00e22000 fffff880`00e2b000   compbatt compbatt.sys Tue Jul 14 11:31:02 2009 (4A5BC3B6)
fffff880`061c4000 fffff880`061d4000   CompositeBus CompositeBus.sys Sat Nov 20 23:33:17 2010 (4CE7A3ED)
fffff880`054a7000 fffff880`054b5000   crashdmp crashdmp.sys Tue Jul 14 12:01:01 2009 (4A5BCABD)
fffff880`03e67000 fffff880`03eea000   csc      csc.sys      Sat Nov 20 22:27:12 2010 (4CE79470)
fffff880`03eea000 fffff880`03f08000   dfsc     dfsc.sys     Sat Nov 20 22:26:31 2010 (4CE79447)
fffff880`02fe5000 fffff880`02ff4000   discache discache.sys Tue Jul 14 11:37:18 2009 (4A5BC52E)
fffff880`01ba4000 fffff880`01bba000   disk     disk.sys     Tue Jul 14 11:19:57 2009 (4A5BC11D)
fffff880`055af000 fffff880`055d1000   drmk     drmk.sys     Tue Jul 14 13:01:25 2009 (4A5BD8E5)
fffff880`01589000 fffff880`015d9000   dump_ahcix64s dump_ahcix64s.sys Thu Oct 22 02:40:52 2009 (4ADF0F64)
fffff880`054b5000 fffff880`054bf000   dump_diskdump dump_diskdump.sys Sat Nov 20 23:33:56 2010 (4CE7A414)
fffff880`055d7000 fffff880`055ea000   dump_dumpfve dump_dumpfve.sys Tue Jul 14 11:21:51 2009 (4A5BC18F)
fffff880`055ea000 fffff880`055f6000   Dxapi    Dxapi.sys    Tue Jul 14 11:38:28 2009 (4A5BC574)
fffff880`040d1000 fffff880`041c5000   dxgkrnl  dxgkrnl.sys  Sat Nov 20 22:50:50 2010 (4CE799FA)
fffff880`04000000 fffff880`04046000   dxgmms1  dxgmms1.sys  Sat Nov 20 22:49:53 2010 (4CE799C1)
fffff880`02906000 fffff880`029de000   eamonm   eamonm.sys   Sat Aug 14 00:38:55 2010 (4C653CDF)
fffff880`017c8000 fffff880`017ed000   ehdrv    ehdrv.sys    Wed Jul 14 20:14:21 2010 (4C3D71DD)
fffff880`02fda000 fffff880`02fe5000   ElbyCDIO ElbyCDIO.sys Fri Dec 18 11:25:16 2009 (4B2AAFCC)
fffff880`043b7000 fffff880`043d8000   epfwwfpr epfwwfpr.sys Wed Jul 14 20:10:34 2010 (4C3D70FA)
fffff880`0113f000 fffff880`01153000   fileinfo fileinfo.sys Tue Jul 14 11:34:25 2009 (4A5BC481)
fffff880`010f3000 fffff880`0113f000   fltmgr   fltmgr.sys   Sat Nov 20 22:19:24 2010 (4CE7929C)
fffff880`0151c000 fffff880`01526000   Fs_Rec   Fs_Rec.sys   Tue Jul 14 11:19:45 2009 (4A5BC111)
fffff880`01b6a000 fffff880`01ba4000   fvevol   fvevol.sys   Sat Nov 20 22:24:06 2010 (4CE793B6)
fffff880`01a67000 fffff880`01ab1000   fwpkclnt fwpkclnt.sys Sat Nov 20 22:21:37 2010 (4CE79321)
fffff800`02c07000 fffff800`02c50000   hal      hal.dll      Sun Nov 21 02:00:25 2010 (4CE7C669)
fffff880`04046000 fffff880`0406a000   HDAudBus HDAudBus.sys Sat Nov 20 23:43:42 2010 (4CE7A65E)
fffff880`05400000 fffff880`0545c000   HdAudio  HdAudio.sys  Sat Nov 20 23:44:23 2010 (4CE7A687)
fffff880`0546a000 fffff880`05483000   HIDCLASS HIDCLASS.SYS Sat Nov 20 23:43:49 2010 (4CE7A665)
fffff880`05483000 fffff880`0548b080   HIDPARSE HIDPARSE.SYS Tue Jul 14 12:06:17 2009 (4A5BCBF9)
fffff880`0545c000 fffff880`0546a000   hidusb   hidusb.sys   Sat Nov 20 23:43:49 2010 (4CE7A665)
fffff880`0421a000 fffff880`042e3000   HTTP     HTTP.sys     Sat Nov 20 22:24:30 2010 (4CE793CE)
fffff880`01b61000 fffff880`01b6a000   hwpolicy hwpolicy.sys Sat Nov 20 22:18:54 2010 (4CE7927E)
fffff880`00dd6000 fffff880`00df6000   jraid    jraid.sys    Thu Oct 29 21:14:20 2009 (4AE94EDC)
fffff880`02e00000 fffff880`02e0f000   kbdclass kbdclass.sys Tue Jul 14 11:19:50 2009 (4A5BC116)
fffff880`0548c000 fffff880`0549a000   kbdhid   kbdhid.sys   Sat Nov 20 23:33:25 2010 (4CE7A3F5)
fffff800`00bac000 fffff800`00bb6000   kdcom    kdcom.dll    Tue Jul 14 13:31:07 2009 (4A5BDFDB)
fffff880`011b1000 fffff880`011f4000   ks       ks.sys       Sat Nov 20 23:33:23 2010 (4CE7A3F3)
fffff880`013d7000 fffff880`013f2000   ksecdd   ksecdd.sys   Sat Nov 20 22:21:15 2010 (4CE7930B)
fffff880`01660000 fffff880`0168b000   ksecpkg  ksecpkg.sys  Sat Nov 20 23:10:34 2010 (4CE79E9A)
fffff880`055d1000 fffff880`055d6200   ksthunk  ksthunk.sys  Tue Jul 14 12:00:19 2009 (4A5BCA93)
fffff880`0288b000 fffff880`028e2580   ladfBakerCamd64 ladfBakerCamd64.sys Fri Oct 15 07:30:15 2010 (4CB74C37)
fffff880`0283a000 fffff880`0288a580   ladfBakerRamd64 ladfBakerRamd64.sys Fri Oct 15 07:37:44 2010 (4CB74DF8)
fffff880`02800000 fffff880`02815000   lltdio   lltdio.sys   Tue Jul 14 12:08:50 2009 (4A5BCC92)
fffff880`028e3000 fffff880`02906000   luafv    luafv.sys    Tue Jul 14 11:26:13 2009 (4A5BC295)
fffff880`00c80000 fffff880`00c8d000   mcupdate_AuthenticAMD mcupdate_AuthenticAMD.dll Tue Jul 14 13:29:09 2009 (4A5BDF65)
fffff880`01850000 fffff880`0185e000   monitor  monitor.sys  Tue Jul 14 11:38:52 2009 (4A5BC58C)
fffff880`02e0f000 fffff880`02e1e000   mouclass mouclass.sys Tue Jul 14 11:19:50 2009 (4A5BC116)
fffff880`0549a000 fffff880`054a7000   mouhid   mouhid.sys   Tue Jul 14 12:00:20 2009 (4A5BCA94)
fffff880`00c2f000 fffff880`00c49000   mountmgr mountmgr.sys Sat Nov 20 22:19:21 2010 (4CE79299)
fffff880`04301000 fffff880`04319000   mpsdrv   mpsdrv.sys   Tue Jul 14 12:08:25 2009 (4A5BCC79)
fffff880`04319000 fffff880`04346000   mrxsmb   mrxsmb.sys   Sat Nov 20 22:27:41 2010 (4CE7948D)
fffff880`04346000 fffff880`04393000   mrxsmb10 mrxsmb10.sys Sat Nov 20 22:26:53 2010 (4CE7945D)
fffff880`04393000 fffff880`043b7000   mrxsmb20 mrxsmb20.sys Sat Nov 20 22:26:47 2010 (4CE79457)
fffff880`0142b000 fffff880`01436000   Msfs     Msfs.SYS     Tue Jul 14 11:19:47 2009 (4A5BC113)
fffff880`00fbd000 fffff880`00fc7000   msisadrv msisadrv.sys Tue Jul 14 11:19:26 2009 (4A5BC0FE)
fffff880`01153000 fffff880`011b1000   msrpc    msrpc.sys    Sat Nov 20 22:21:56 2010 (4CE79334)
fffff880`02fcf000 fffff880`02fda000   mssmbios mssmbios.sys Tue Jul 14 11:31:10 2009 (4A5BC3BE)
fffff880`01b4f000 fffff880`01b61000   mup      mup.sys      Tue Jul 14 11:23:45 2009 (4A5BC201)
fffff880`016d5000 fffff880`017c8000   ndis     ndis.sys     Sat Nov 20 22:23:30 2010 (4CE79392)
fffff880`061ea000 fffff880`061f6000   ndistapi ndistapi.sys Tue Jul 14 12:10:00 2009 (4A5BCCD8)
fffff880`03e00000 fffff880`03e2f000   ndiswan  ndiswan.sys  Sat Nov 20 23:52:32 2010 (4CE7A870)
fffff880`05520000 fffff880`05535000   NDProxy  NDProxy.SYS  Sat Nov 20 23:52:20 2010 (4CE7A864)
fffff880`02f34000 fffff880`02f43000   netbios  netbios.sys  Tue Jul 14 12:09:26 2009 (4A5BCCB6)
fffff880`02ec0000 fffff880`02f05000   netbt    netbt.sys    Sat Nov 20 22:23:18 2010 (4CE79386)
fffff880`01600000 fffff880`01660000   NETIO    NETIO.SYS    Sat Nov 20 22:23:13 2010 (4CE79381)
fffff880`01436000 fffff880`01447000   Npfs     Npfs.SYS     Tue Jul 14 11:19:48 2009 (4A5BC114)
fffff880`02fc3000 fffff880`02fcf000   nsiproxy nsiproxy.sys Tue Jul 14 11:21:02 2009 (4A5BC15E)
fffff800`02c50000 fffff800`0323a000   nt       ntkrnlmp.exe Sat Nov 20 22:30:02 2010 (4CE7951A)
fffff880`01234000 fffff880`013d7000   Ntfs     Ntfs.sys     Sat Nov 20 22:20:57 2010 (4CE792F9)
fffff880`01bf4000 fffff880`01bfd000   Null     Null.SYS     Tue Jul 14 11:19:37 2009 (4A5BC109)
fffff880`01000000 fffff880`01018000   nusb3hub nusb3hub.sys Fri Jan 22 16:22:18 2010 (4B5919EA)
fffff880`041c5000 fffff880`041f5000   nusb3xhc nusb3xhc.sys Fri Jan 22 16:22:21 2010 (4B5919ED)
fffff880`02f0e000 fffff880`02f34000   pacer    pacer.sys    Sat Nov 20 23:52:18 2010 (4CE7A862)
fffff880`00e0d000 fffff880`00e22000   partmgr  partmgr.sys  Sat Nov 20 22:20:00 2010 (4CE792C0)
fffff880`00fc7000 fffff880`00ffa000   pci      pci.sys      Sat Nov 20 22:19:11 2010 (4CE7928F)
fffff880`00dbf000 fffff880`00dc6000   pciide   pciide.sys   Tue Jul 14 11:19:49 2009 (4A5BC115)
fffff880`00dc6000 fffff880`00dd6000   PCIIDEX  PCIIDEX.SYS  Tue Jul 14 11:19:48 2009 (4A5BC114)
fffff880`0150b000 fffff880`0151c000   pcw      pcw.sys      Tue Jul 14 11:19:27 2009 (4A5BC0FF)
fffff880`0a223000 fffff880`0a2c9000   peauth   peauth.sys   Tue Jul 14 13:01:19 2009 (4A5BD8DF)
fffff880`05572000 fffff880`055af000   portcls  portcls.sys  Tue Jul 14 12:06:27 2009 (4A5BCC03)
fffff880`00c8d000 fffff880`00ca1000   PSHED    PSHED.dll    Tue Jul 14 13:32:23 2009 (4A5BE027)
fffff880`03fae000 fffff880`03fd2000   rasl2tp  rasl2tp.sys  Sat Nov 20 23:52:34 2010 (4CE7A872)
fffff880`03e2f000 fffff880`03e4a000   raspppoe raspppoe.sys Tue Jul 14 12:10:17 2009 (4A5BCCE9)
fffff880`03fd2000 fffff880`03ff3000   raspptp  raspptp.sys  Sat Nov 20 23:52:31 2010 (4CE7A86F)
fffff880`03e4a000 fffff880`03e64000   rassstp  rassstp.sys  Tue Jul 14 12:10:25 2009 (4A5BCCF1)
fffff880`02f72000 fffff880`02fc3000   rdbss    rdbss.sys    Sat Nov 20 22:27:51 2010 (4CE79497)
fffff880`03ff3000 fffff880`03ffe000   rdpbus   rdpbus.sys   Tue Jul 14 12:17:46 2009 (4A5BCEAA)
fffff880`01410000 fffff880`01419000   RDPCDD   RDPCDD.sys   Tue Jul 14 12:16:34 2009 (4A5BCE62)
fffff880`01419000 fffff880`01422000   rdpencdd rdpencdd.sys Tue Jul 14 12:16:34 2009 (4A5BCE62)
fffff880`01422000 fffff880`0142b000   rdprefmp rdprefmp.sys Tue Jul 14 12:16:35 2009 (4A5BCE63)
fffff880`01b15000 fffff880`01b4f000   rdyboost rdyboost.sys Sat Nov 20 22:43:10 2010 (4CE7982E)
fffff880`02815000 fffff880`0282d000   rspndr   rspndr.sys   Tue Jul 14 12:08:50 2009 (4A5BCC92)
fffff880`055f6000 fffff880`055fe980   SAlpham64 SAlpham64.sys Wed Dec 01 14:46:11 2010 (4CF5A8E3)
fffff880`00c00000 fffff880`00c2f000   SCSIPORT SCSIPORT.SYS Sat Nov 20 23:34:01 2010 (4CE7A419)
fffff880`0a2c9000 fffff880`0a2d4000   secdrv   secdrv.SYS   Thu Sep 14 01:18:38 2006 (4508052E)
fffff880`01b0d000 fffff880`01b15000   spldr    spldr.sys    Tue May 12 04:56:27 2009 (4A0858BB)
fffff880`08a58000 fffff880`08af1000   srv      srv.sys      Sat Nov 20 22:28:05 2010 (4CE794A5)
fffff880`0a317000 fffff880`0a382000   srv2     srv2.sys     Sat Nov 20 22:27:43 2010 (4CE7948F)
fffff880`0a2d4000 fffff880`0a305000   srvnet   srvnet.sys   Sat Nov 20 22:27:20 2010 (4CE79478)
fffff880`01476000 fffff880`01494000   SteelBus64 SteelBus64.sys Thu Dec 02 01:32:33 2010 (4CF64061)
fffff880`01526000 fffff880`01589000   storport storport.sys Sat Nov 20 23:35:02 2010 (4CE7A456)
fffff880`061f6000 fffff880`061f7480   swenum   swenum.sys   Tue Jul 14 12:00:18 2009 (4A5BCA92)
fffff880`01863000 fffff880`01a67000   tcpip    tcpip.sys    Sat Nov 20 22:25:52 2010 (4CE79420)
fffff880`0a305000 fffff880`0a317000   tcpipreg tcpipreg.sys Sat Nov 20 23:51:48 2010 (4CE7A844)
fffff880`01469000 fffff880`01476000   TDI      TDI.SYS      Sat Nov 20 22:22:06 2010 (4CE7933E)
fffff880`01447000 fffff880`01469000   tdx      tdx.sys      Sat Nov 20 22:21:54 2010 (4CE79332)
fffff880`02f5e000 fffff880`02f72000   termdd   termdd.sys   Sun Nov 21 00:03:40 2010 (4CE7AB0C)
fffff960`004d0000 fffff960`004da000   TSDDD    TSDDD.dll    Tue Jul 14 12:16:34 2009 (4A5BCE62)
fffff880`03f25000 fffff880`03f4b000   tunnel   tunnel.sys   Sat Nov 20 23:51:50 2010 (4CE7A846)
fffff880`01214000 fffff880`01226000   umbus    umbus.sys    Sat Nov 20 23:44:37 2010 (4CE7A695)
fffff880`01018000 fffff880`01032c80   usbaudio usbaudio.sys Sat Nov 20 23:43:52 2010 (4CE7A668)
fffff880`05535000 fffff880`05552000   usbccgp  usbccgp.sys  Sat Nov 20 23:44:03 2010 (4CE7A673)
fffff880`041f5000 fffff880`041f6f00   USBD     USBD.SYS     Tue Jul 14 12:06:23 2009 (4A5BCBFF)
fffff880`040c0000 fffff880`040d1000   usbehci  usbehci.sys  Tue Jul 14 12:06:30 2009 (4A5BCC06)
fffff880`040a8000 fffff880`040b5000   usbfilter usbfilter.sys Wed Oct 07 20:44:08 2009 (4ACC46C8)
fffff880`054c6000 fffff880`05520000   usbhub   usbhub.sys   Sat Nov 20 23:44:30 2010 (4CE7A68E)
fffff880`040b5000 fffff880`040c0000   usbohci  usbohci.sys  Tue Jul 14 12:06:30 2009 (4A5BCC06)
fffff880`05865000 fffff880`058bb000   USBPORT  USBPORT.SYS  Tue Jul 14 12:06:31 2009 (4A5BCC07)
fffff880`02e1e000 fffff880`02e2d000   VClone   VClone.sys   Mon Aug 10 09:25:45 2009 (4A7F3ED9)
fffff880`00e00000 fffff880`00e0d000   vdrvroot vdrvroot.sys Tue Jul 14 12:01:31 2009 (4A5BCADB)
fffff880`017ed000 fffff880`017fb000   vga      vga.sys      Tue Jul 14 11:38:47 2009 (4A5BC587)
fffff880`015d9000 fffff880`015fe000   VIDEOPRT VIDEOPRT.SYS Tue Jul 14 11:38:51 2009 (4A5BC58B)
fffff880`01065000 fffff880`010a1000   vmbus    vmbus.sys    Sat Nov 20 22:57:29 2010 (4CE79B89)
fffff880`01ab1000 fffff880`01ac1000   vmstorfl vmstorfl.sys Sat Nov 20 22:57:30 2010 (4CE79B8A)
fffff880`00e37000 fffff880`00e4c000   volmgr   volmgr.sys   Sat Nov 20 22:19:28 2010 (4CE792A0)
fffff880`00e4c000 fffff880`00ea8000   volmgrx  volmgrx.sys  Sat Nov 20 22:20:43 2010 (4CE792EB)
fffff880`01ac1000 fffff880`01b0d000   volsnap  volsnap.sys  Sat Nov 20 22:20:08 2010 (4CE792C8)
fffff880`02f43000 fffff880`02f5e000   wanarp   wanarp.sys   Sat Nov 20 23:52:36 2010 (4CE7A874)
fffff880`01400000 fffff880`01410000   watchdog watchdog.sys Tue Jul 14 11:37:35 2009 (4A5BC53F)
fffff880`00eaa000 fffff880`00f4e000   Wdf01000 Wdf01000.sys Tue Jul 14 11:22:07 2009 (4A5BC19F)
fffff880`00f4e000 fffff880`00f5d000   WDFLDR   WDFLDR.SYS   Tue Jul 14 11:19:54 2009 (4A5BC11A)
fffff880`02f05000 fffff880`02f0e000   wfplwf   wfplwf.sys   Tue Jul 14 12:09:26 2009 (4A5BCCB6)
fffff960`000c0000 fffff960`003d1000   win32k   win32k.sys   Wed Jan 05 19:55:38 2011 (4D2415EA)
fffff880`010a1000 fffff880`010b5000   winhv    winhv.sys    Sat Nov 20 22:20:02 2010 (4CE792C2)
fffff880`058bb000 fffff880`058c4000   wmiacpi  wmiacpi.sys  Tue Jul 14 11:31:02 2009 (4A5BC3B6)
fffff880`00fb4000 fffff880`00fbd000   WMILIB   WMILIB.SYS   Tue Jul 14 11:19:51 2009 (4A5BC117)
fffff880`029de000 fffff880`029ff000   WudfPf   WudfPf.sys   Sat Nov 20 23:42:44 2010 (4CE7A624)
fffff880`05800000 fffff880`05865000   yk62x64  yk62x64.sys  Tue Feb 16 04:46:41 2010 (4B796C61)

Unloaded modules:
fffff880`08af1000 fffff880`08b62000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00071000
fffff880`08b6d000 fffff880`08bde000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00071000
fffff880`08af1000 fffff880`08b62000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00071000
fffff880`08b6d000 fffff880`08bde000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00071000
fffff880`08af1000 fffff880`08b62000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00071000
fffff880`08b6d000 fffff880`08bde000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00071000
fffff880`08af1000 fffff880`08b62000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00071000
fffff880`08b6d000 fffff880`08bde000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00071000
fffff880`08af1000 fffff880`08b62000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00071000
fffff880`08b6d000 fffff880`08bde000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00071000
fffff880`08af1000 fffff880`08b62000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00071000
fffff880`01850000 fffff880`0185e000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000E000
fffff880`01bea000 fffff880`01bf4000   dump_storpor
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000A000
fffff880`01589000 fffff880`015d9000   dump_ahcix64
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00050000
fffff880`0168b000 fffff880`0169e000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00013000

Unholyskorn86 · Mar 16, 2011

Ok sir, i've done that and about to restart. I just wait until it happens again and do what?

DeanP · Mar 16, 2011

Restart and get few BSODs from Verifier. Then turn off Verifier and upload the dumps.

Unholyskorn86 · Mar 16, 2011

How do I turn off verifier? Every time I start windows BSOD and restarts the computer....

Thank you again sir.

Unholyskorn86 · Mar 16, 2011

OK I managed to stop it from BSOD by last known settings that worked. Wouldn't let me into safe mode...would just restart after 20 seconds. Making the dumps now. Thanks again.

Unholyskorn86 · Mar 16, 2011

Final Dumps

Here is the final dumps. Let me know what you think.

DeanP · Mar 16, 2011

http://www.sevenforums.com/tutorials/101379-driver-verifier-enable-disable.html
Turning off Verifier in Option 2.

Unholyskorn86 · Mar 16, 2011

Ok I have done all that. I posted the new dumps hopefully correctly. What do I do now to figure out the problem?

DeanP · Mar 17, 2011

No dumps yet.

Unholyskorn86 · Mar 17, 2011

Here

Unholyskorn86 said:
Here is the final dumps. Let me know what you think.

Couple posts back...

DeanP · Mar 17, 2011

Dump blames SteelBus64.sys
I have no idea what SteelBus64.sys. If you know what software uses this driver - please remove it. If not - rename it.

Note

Renaming Drivers: Create a System Restore Point using System Restore. Navigate to C:\Windows\System32\Drivers and find SteelBus64.sys. Rename .sys to .BAK and reboot the system - the driver will not load. This method will break whatever software uses this driver. Then you can uninstall that software.

Regards...
Dean

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck C9, {220, fffff880050d9500, fffff98003640e10, fffffa800cb724d0}

Unable to load image \SystemRoot\system32\DRIVERS\SteelBus64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for SteelBus64.sys
*** ERROR: Module load completed but symbols could not be loaded for SteelBus64.sys
Probably caused by : SteelBus64.sys ( SteelBus64+6500 )

Followup: MachineOwner
---------

5: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_VERIFIER_IOMANAGER_VIOLATION (c9)
The IO manager has caught a misbehaving driver.
Arguments:
Arg1: 0000000000000220, IRP_MJ_SYSTEM_CONTROL has been completed by someone other than the ProviderId.
    This IRP should either have been completed earlier or should have been passed
    down.
Arg2: fffff880050d9500, The address in the driver's code where the error was detected.
Arg3: fffff98003640e10, IRP address.
Arg4: fffffa800cb724d0, ProviderId.

Debugging Details:
------------------


BUGCHECK_STR:  0xc9_220

DRIVER_VERIFIER_IO_VIOLATION_TYPE:  220

FAULTING_IP: 
SteelBus64+6500
fffff880`050d9500 4889542410      mov     qword ptr [rsp+10h],rdx

FOLLOWUP_IP: 
SteelBus64+6500
fffff880`050d9500 4889542410      mov     qword ptr [rsp+10h],rdx

IRP_ADDRESS:  fffff98003640e10

DEVICE_OBJECT: fffffa800ef5ee00

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP

PROCESS_NAME:  System

CURRENT_IRQL:  2

LOCK_ADDRESS:  fffff80002e83440 -- (!locks fffff80002e83440)

Resource @ nt!PiEngineLock (0xfffff80002e83440)    Available

WARNING: SystemResourcesList->Flink chain invalid. Resource may be corrupted, or already deleted.


WARNING: SystemResourcesList->Blink chain invalid. Resource may be corrupted, or already deleted.

1 total locks

PNP_TRIAGE: 
    Lock address  : 0xfffff80002e83440
    Thread Count  : 0
    Thread address: 0x0000000000000000
    Thread wait   : 0x0

LAST_CONTROL_TRANSFER:  from fffff8000310e3dc to fffff80002c87640

STACK_TEXT:  
fffff880`03199148 fffff800`0310e3dc : 00000000`000000c9 00000000`00000220 fffff880`050d9500 fffff980`03640e10 : nt!KeBugCheckEx
fffff880`03199150 fffff800`0311847a : fffff800`0310c9f0 fffff880`050d9500 fffff980`03640e10 fffffa80`0cb724d0 : nt!VerifierBugCheckIfAppropriate+0x3c
fffff880`03199190 fffff800`031190ff : 00000000`00000220 fffffa80`0cb724d0 fffff980`03640e10 00000000`ffffffff : nt!ViErrorFinishReport+0xda
fffff880`031991e0 fffff800`0311e6a7 : fffff980`03640f70 fffff880`050d9500 fffff980`03640f70 fffffa80`0efd4a60 : nt!VfErrorReport10+0x6f
fffff880`031992c0 fffff800`0310e04e : fffffa80`0e36d1c8 00000000`00000000 00000000`00000000 00000000`00000000 : nt!VfWmiVerifyIrpStackUpward+0x67
fffff880`031992f0 fffff800`0311ab2d : fffffa80`0f1695d0 fffffa80`0e36d010 fffff980`03640e10 fffff980`03640e10 : nt!VfMajorVerifyIrpStackUpward+0x6e
fffff880`03199330 fffff800`0312c50d : fffff980`03640f70 fffff880`03199510 00000000`00000000 fffff980`03640f70 : nt!IovpCompleteRequest2+0xad
fffff880`031993a0 fffff800`02c8aa91 : fffff980`03640f73 fffff800`00000000 00000000`000000ff fffff880`00000005 : nt!IovpLocalCompletionRoutine+0x9d
fffff880`03199400 fffff800`0312419f : fffff980`03640e10 00000000`00000000 fffffa80`0ef5f000 00000000`00000000 : nt!IopfCompleteRequest+0x3b1
fffff880`031994e0 fffff880`050d9657 : fffff980`03640e10 fffff800`03129c42 fffff980`03640e10 fffffa80`0ef5f040 : nt!IovCompleteRequest+0x19f
fffff880`031995b0 fffff980`03640e10 : fffff800`03129c42 fffff980`03640e10 fffffa80`0ef5f040 fffff980`03640f70 : SteelBus64+0x6657
fffff880`031995b8 fffff800`03129c42 : fffff980`03640e10 fffffa80`0ef5f040 fffff980`03640f70 00000000`00000000 : 0xfffff980`03640e10
fffff880`031995c0 fffffa80`0efd4a60 : fffffa80`0ef5f040 fffff800`0312ac16 fffffa80`0ef5f040 fffff980`03640e10 : nt!ViFilterDispatchGeneric+0x62
fffff880`031995f0 fffffa80`0ef5f040 : fffff800`0312ac16 fffffa80`0ef5f040 fffff980`03640e10 fffff980`03640e10 : 0xfffffa80`0efd4a60
fffff880`031995f8 fffff800`0312ac16 : fffffa80`0ef5f040 fffff980`03640e10 fffff980`03640e10 fffff800`0312637e : 0xfffffa80`0ef5f040
fffff880`03199600 fffff800`03129c42 : fffff980`03640f70 00000000`00000002 fffffa80`0ef5ef50 fffffa80`0efd4a60 : nt!IovCallDriver+0x566
fffff880`03199660 fffff800`0312ac16 : fffff980`03640e10 00000000`00000002 fffffa80`0ef5ee00 00000000`00000000 : nt!ViFilterDispatchGeneric+0x62
fffff880`03199690 fffff800`03129d58 : fffff980`03640e10 fffffa80`0ef5ee00 00000000`00000000 fffffa80`0efd4b30 : nt!IovCallDriver+0x566
fffff880`031996f0 fffff800`03129e42 : fffffa80`0cb724d0 00000000`00000001 fffffa80`0cb724d0 00000000`00000017 : nt!VfIrpSendSynchronousIrp+0xe8
fffff880`03199760 fffff800`03116faf : fffffa80`0cb73010 00000000`000007ff fffff800`02dbd5b8 fffff800`0301aca9 : nt!VfWmiTestStartedPdoStack+0x72
fffff880`03199800 fffff800`02d30c92 : fffffa80`0cb73010 00000000`00000000 ffffffff`ffffffff 00000000`00000016 : nt!VfMajorTestStartedPdoStack+0x5f
fffff880`03199830 fffff800`0306f26c : fffffa80`0cb73010 00000000`00000001 00000000`00000000 00000000`00000002 : nt!PpvUtilTestStartedPdoStack+0x12
fffff880`03199860 fffff800`03070e64 : fffffa80`0cb73010 fffffa80`0cb73010 fffffa80`0cb18b80 00000000`00000001 : nt!PipProcessStartPhase3+0x55c
fffff880`03199950 fffff800`0307134c : fffff800`02e80dc0 00000000`00000000 00000000`00000001 fffff800`02ef2c38 : nt!PipProcessDevNodeTree+0x264
fffff880`03199bc0 fffff800`02d80b72 : 00000001`00000003 fffff800`02e24658 00000000`00000001 00000000`00000000 : nt!PiProcessStartSystemDevices+0x7c
fffff880`03199c10 fffff800`02c91a21 : fffff800`02d80870 fffff800`02e24601 fffffa80`0c9f6b00 06020806`02080602 : nt!PnpDeviceActionWorker+0x302
fffff880`03199cb0 fffff800`02f24cce : 00000000`00000000 fffffa80`0c9f6b60 00000000`00000080 fffffa80`0c9d69e0 : nt!ExpWorkerThread+0x111
fffff880`03199d40 fffff800`02c78fe6 : fffff880`030a4180 fffffa80`0c9f6b60 fffff880`030af040 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`03199d80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16


STACK_COMMAND:  .bugcheck ; kb

SYMBOL_NAME:  SteelBus64+6500

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: SteelBus64

IMAGE_NAME:  SteelBus64.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4cf64061

FAILURE_BUCKET_ID:  X64_0xc9_220_VRF_SteelBus64+6500

BUCKET_ID:  X64_0xc9_220_VRF_SteelBus64+6500

Followup: MachineOwner
---------

5: kd> lmtsmn
start             end                 module name
fffff880`05624000 fffff880`05662000   1394ohci 1394ohci.sys Sat Nov 20 23:44:56 2010 (4CE7A6A8)
fffff880`00e84000 fffff880`00edb000   ACPI     ACPI.sys     Sat Nov 20 22:19:16 2010 (4CE79294)
fffff880`04040000 fffff880`040c9000   afd      afd.sys      Sat Nov 20 22:23:27 2010 (4CE7938F)
fffff880`05182000 fffff880`05198000   AgileVpn AgileVpn.sys Tue Jul 14 12:10:24 2009 (4A5BCCF0)
fffff880`01680000 fffff880`016d0000   ahcix64s ahcix64s.sys Thu Oct 22 02:40:52 2009 (4ADF0F64)
fffff880`02c30000 fffff880`02c44000   amdiox64 amdiox64.sys Fri Feb 19 04:17:53 2010 (4B7D5A21)
fffff880`015e7000 fffff880`015fc000   amdppm   amdppm.sys   Tue Jul 14 11:19:25 2009 (4A5BC0FD)
fffff880`010f3000 fffff880`010fe000   amdxata  amdxata.sys  Sat Mar 20 05:18:18 2010 (4BA3A3CA)
fffff880`05161000 fffff880`05169000   ASACPI   ASACPI.sys   Thu Jul 16 15:31:29 2009 (4A5E9F11)
fffff880`04235000 fffff880`0423b000   AsIO     AsIO.sys     Mon Aug 03 19:03:16 2009 (4A768BB4)
fffff880`0422f000 fffff880`04235000   AsUpIO   AsUpIO.sys   Mon Jul 06 14:21:38 2009 (4A515FB2)
fffff880`010c0000 fffff880`010c9000   atapi    atapi.sys    Tue Jul 14 11:19:47 2009 (4A5BC113)
fffff880`010c9000 fffff880`010f3000   ataport  ataport.SYS  Sat Nov 20 22:19:15 2010 (4CE79293)
fffff880`0566f000 fffff880`05fa4000   atikmdag atikmdag.sys Sun Feb 27 16:42:19 2011 (4D69C81B)
fffff880`02c52000 fffff880`02ca1000   atikmpag atikmpag.sys Sun Feb 27 16:59:42 2011 (4D69CC2E)
fffff880`00f4c000 fffff880`00f58000   BATTC    BATTC.SYS    Tue Jul 14 11:31:01 2009 (4A5BC3B5)
fffff880`04164000 fffff880`0416b000   Beep     Beep.SYS     Tue Jul 14 12:00:13 2009 (4A5BCA8D)
fffff880`0421e000 fffff880`0422f000   blbdrive blbdrive.sys Tue Jul 14 11:35:59 2009 (4A5BC4DF)
fffff880`04131000 fffff880`0415b000   cdrom    cdrom.sys    Sat Nov 20 22:19:20 2010 (4CE79298)
fffff880`00c83000 fffff880`00d43000   CI       CI.dll       Sun Nov 21 02:12:36 2010 (4CE7C944)
fffff880`01650000 fffff880`01680000   CLASSPNP CLASSPNP.SYS Sat Nov 20 22:19:23 2010 (4CE7929B)
fffff880`00c25000 fffff880`00c83000   CLFS     CLFS.SYS     Tue Jul 14 11:19:57 2009 (4A5BC11D)
fffff880`014fa000 fffff880`0156c000   cng      cng.sys      Sat Nov 20 23:08:45 2010 (4CE79E2D)
fffff880`00f43000 fffff880`00f4c000   compbatt compbatt.sys Tue Jul 14 11:31:02 2009 (4A5BC3B6)
fffff880`05172000 fffff880`05182000   CompositeBus CompositeBus.sys Sat Nov 20 23:33:17 2010 (4CE7A3ED)
fffff880`016d0000 fffff880`016de000   crashdmp crashdmp.sys Tue Jul 14 12:01:01 2009 (4A5BCABD)
fffff880`04376000 fffff880`043f9000   csc      csc.sys      Sat Nov 20 22:27:12 2010 (4CE79470)
fffff880`04200000 fffff880`0421e000   dfsc     dfsc.sys     Sat Nov 20 22:26:31 2010 (4CE79447)
fffff880`04367000 fffff880`04376000   discache discache.sys Tue Jul 14 11:37:18 2009 (4A5BC52E)
fffff880`0163a000 fffff880`01650000   disk     disk.sys     Tue Jul 14 11:19:57 2009 (4A5BC11D)
fffff880`040ce000 fffff880`0411e000   dump_ahcix64s dump_ahcix64s.sys Thu Oct 22 02:40:52 2009 (4ADF0F64)
fffff880`019e9000 fffff880`019f3000   dump_diskdump dump_diskdump.sys Sat Nov 20 23:33:56 2010 (4CE7A414)
fffff880`0411e000 fffff880`04131000   dump_dumpfve dump_dumpfve.sys Tue Jul 14 11:21:51 2009 (4A5BC18F)
fffff880`02ca1000 fffff880`02d95000   dxgkrnl  dxgkrnl.sys  Sat Nov 20 22:50:50 2010 (4CE799FA)
fffff880`05fa4000 fffff880`05fea000   dxgmms1  dxgmms1.sys  Sat Nov 20 22:49:53 2010 (4CE799C1)
fffff880`0416b000 fffff880`04190000   ehdrv    ehdrv.sys    Wed Jul 14 20:14:21 2010 (4C3D71DD)
fffff880`0435c000 fffff880`04367000   ElbyCDIO ElbyCDIO.sys Fri Dec 18 11:25:16 2009 (4B2AAFCC)
fffff880`0114a000 fffff880`0115e000   fileinfo fileinfo.sys Tue Jul 14 11:34:25 2009 (4A5BC481)
fffff880`010fe000 fffff880`0114a000   fltmgr   fltmgr.sys   Sat Nov 20 22:19:24 2010 (4CE7929C)
fffff880`0157d000 fffff880`01587000   Fs_Rec   Fs_Rec.sys   Tue Jul 14 11:19:45 2009 (4A5BC111)
fffff880`01600000 fffff880`0163a000   fvevol   fvevol.sys   Sat Nov 20 22:24:06 2010 (4CE793B6)
fffff880`018e6000 fffff880`01930000   fwpkclnt fwpkclnt.sys Sat Nov 20 22:21:37 2010 (4CE79321)
fffff800`031f1000 fffff800`0323a000   hal      hal.dll      Sun Nov 21 02:00:25 2010 (4CE7C669)
fffff880`05600000 fffff880`05624000   HDAudBus HDAudBus.sys Sat Nov 20 23:43:42 2010 (4CE7A65E)
fffff880`019e0000 fffff880`019e9000   hwpolicy hwpolicy.sys Sat Nov 20 22:18:54 2010 (4CE7927E)
fffff880`00fe0000 fffff880`01000000   jraid    jraid.sys    Thu Oct 29 21:14:20 2009 (4AE94EDC)
fffff880`05061000 fffff880`05070000   kbdclass kbdclass.sys Tue Jul 14 11:19:50 2009 (4A5BC116)
fffff800`00bc4000 fffff800`00bce000   kdcom    kdcom.dll    Tue Jul 14 13:31:07 2009 (4A5BDFDB)
fffff880`05090000 fffff880`050d3000   ks       ks.sys       Sat Nov 20 23:33:23 2010 (4CE7A3F3)
fffff880`013c4000 fffff880`013df000   ksecdd   ksecdd.sys   Sat Nov 20 22:21:15 2010 (4CE7930B)
fffff880`011bc000 fffff880`011e7000   ksecpkg  ksecpkg.sys  Sat Nov 20 23:10:34 2010 (4CE79E9A)
fffff880`00c04000 fffff880`00c11000   mcupdate_AuthenticAMD mcupdate_AuthenticAMD.dll Tue Jul 14 13:29:09 2009 (4A5BDF65)
fffff880`05070000 fffff880`0507f000   mouclass mouclass.sys Tue Jul 14 11:19:50 2009 (4A5BC116)
fffff880`00e2f000 fffff880`00e49000   mountmgr mountmgr.sys Sat Nov 20 22:19:21 2010 (4CE79299)
fffff880`041ee000 fffff880`041f9000   Msfs     Msfs.SYS     Tue Jul 14 11:19:47 2009 (4A5BC113)
fffff880`00ee4000 fffff880`00eee000   msisadrv msisadrv.sys Tue Jul 14 11:19:26 2009 (4A5BC0FE)
fffff880`0115e000 fffff880`011bc000   msrpc    msrpc.sys    Sat Nov 20 22:21:56 2010 (4CE79334)
fffff880`04351000 fffff880`0435c000   mssmbios mssmbios.sys Tue Jul 14 11:31:10 2009 (4A5BC3BE)
fffff880`019ce000 fffff880`019e0000   mup      mup.sys      Tue Jul 14 11:23:45 2009 (4A5BC201)
fffff880`01400000 fffff880`014f3000   ndis     ndis.sys     Sat Nov 20 22:23:30 2010 (4CE79392)
fffff880`051bc000 fffff880`051c8000   ndistapi ndistapi.sys Tue Jul 14 12:10:00 2009 (4A5BCCD8)
fffff880`051c8000 fffff880`051f7000   ndiswan  ndiswan.sys  Sat Nov 20 23:52:32 2010 (4CE7A870)
fffff880`064a0000 fffff880`064b5000   NDProxy  NDProxy.SYS  Sat Nov 20 23:52:20 2010 (4CE7A864)
fffff880`042b6000 fffff880`042c5000   netbios  netbios.sys  Tue Jul 14 12:09:26 2009 (4A5BCCB6)
fffff880`04242000 fffff880`04287000   netbt    netbt.sys    Sat Nov 20 22:23:18 2010 (4CE79386)
fffff880`01587000 fffff880`015e7000   NETIO    NETIO.SYS    Sat Nov 20 22:23:13 2010 (4CE79381)
fffff880`04000000 fffff880`04011000   Npfs     Npfs.SYS     Tue Jul 14 11:19:48 2009 (4A5BC114)
fffff880`04345000 fffff880`04351000   nsiproxy nsiproxy.sys Tue Jul 14 11:21:02 2009 (4A5BC15E)
fffff800`02c07000 fffff800`031f1000   nt       ntkrnlmp.exe Sat Nov 20 22:30:02 2010 (4CE7951A)
fffff880`01221000 fffff880`013c4000   Ntfs     Ntfs.sys     Sat Nov 20 22:20:57 2010 (4CE792F9)
fffff880`0415b000 fffff880`04164000   Null     Null.SYS     Tue Jul 14 11:19:37 2009 (4A5BC109)
fffff880`01200000 fffff880`01218000   nusb3hub nusb3hub.sys Fri Jan 22 16:22:18 2010 (4B5919EA)
fffff880`02c00000 fffff880`02c30000   nusb3xhc nusb3xhc.sys Fri Jan 22 16:22:21 2010 (4B5919ED)
fffff880`04290000 fffff880`042b6000   pacer    pacer.sys    Sat Nov 20 23:52:18 2010 (4CE7A862)
fffff880`00f2e000 fffff880`00f43000   partmgr  partmgr.sys  Sat Nov 20 22:20:00 2010 (4CE792C0)
fffff880`00eee000 fffff880`00f21000   pci      pci.sys      Sat Nov 20 22:19:11 2010 (4CE7928F)
fffff880`00fc9000 fffff880`00fd0000   pciide   pciide.sys   Tue Jul 14 11:19:49 2009 (4A5BC115)
fffff880`00fd0000 fffff880`00fe0000   PCIIDEX  PCIIDEX.SYS  Tue Jul 14 11:19:48 2009 (4A5BC114)
fffff880`0156c000 fffff880`0157d000   pcw      pcw.sys      Tue Jul 14 11:19:27 2009 (4A5BC0FF)
fffff880`00c11000 fffff880`00c25000   PSHED    PSHED.dll    Tue Jul 14 13:32:23 2009 (4A5BE027)
fffff880`05198000 fffff880`051bc000   rasl2tp  rasl2tp.sys  Sat Nov 20 23:52:34 2010 (4CE7A872)
fffff880`05000000 fffff880`0501b000   raspppoe raspppoe.sys Tue Jul 14 12:10:17 2009 (4A5BCCE9)
fffff880`0501b000 fffff880`0503c000   raspptp  raspptp.sys  Sat Nov 20 23:52:31 2010 (4CE7A86F)
fffff880`0503c000 fffff880`05056000   rassstp  rassstp.sys  Tue Jul 14 12:10:25 2009 (4A5BCCF1)
fffff880`042f4000 fffff880`04345000   rdbss    rdbss.sys    Sat Nov 20 22:27:51 2010 (4CE79497)
fffff880`05056000 fffff880`05061000   rdpbus   rdpbus.sys   Tue Jul 14 12:17:46 2009 (4A5BCEAA)
fffff880`041d3000 fffff880`041dc000   RDPCDD   RDPCDD.sys   Tue Jul 14 12:16:34 2009 (4A5BCE62)
fffff880`041dc000 fffff880`041e5000   rdpencdd rdpencdd.sys Tue Jul 14 12:16:34 2009 (4A5BCE62)
fffff880`041e5000 fffff880`041ee000   rdprefmp rdprefmp.sys Tue Jul 14 12:16:35 2009 (4A5BCE63)
fffff880`01994000 fffff880`019ce000   rdyboost rdyboost.sys Sat Nov 20 22:43:10 2010 (4CE7982E)
fffff880`00e00000 fffff880`00e2f000   SCSIPORT SCSIPORT.SYS Sat Nov 20 23:34:01 2010 (4CE7A419)
fffff880`0198c000 fffff880`01994000   spldr    spldr.sys    Tue May 12 04:56:27 2009 (4A0858BB)
fffff880`050d3000 fffff880`050f1000   SteelBus64 SteelBus64.sys Thu Dec 02 01:32:33 2010 (4CF64061)
fffff880`01000000 fffff880`01063000   storport storport.sys Sat Nov 20 23:35:02 2010 (4CE7A456)
fffff880`0508e000 fffff880`0508f480   swenum   swenum.sys   Tue Jul 14 12:00:18 2009 (4A5BCA92)
fffff880`016e2000 fffff880`018e6000   tcpip    tcpip.sys    Sat Nov 20 22:25:52 2010 (4CE79420)
fffff880`04033000 fffff880`04040000   TDI      TDI.SYS      Sat Nov 20 22:22:06 2010 (4CE7933E)
fffff880`04011000 fffff880`04033000   tdx      tdx.sys      Sat Nov 20 22:21:54 2010 (4CE79332)
fffff880`042e0000 fffff880`042f4000   termdd   termdd.sys   Sun Nov 21 00:03:40 2010 (4CE7AB0C)
fffff880`00e49000 fffff880`00e6f000   tunnel   tunnel.sys   Sat Nov 20 23:51:50 2010 (4CE7A846)
fffff880`013df000 fffff880`013f1000   umbus    umbus.sys    Sat Nov 20 23:44:37 2010 (4CE7A695)
fffff880`05662000 fffff880`05663f00   USBD     USBD.SYS     Tue Jul 14 12:06:23 2009 (4A5BCBFF)
fffff880`05150000 fffff880`05161000   usbehci  usbehci.sys  Tue Jul 14 12:06:30 2009 (4A5BCC06)
fffff880`05fea000 fffff880`05ff7000   usbfilter usbfilter.sys Wed Oct 07 20:44:08 2009 (4ACC46C8)
fffff880`06446000 fffff880`064a0000   usbhub   usbhub.sys   Sat Nov 20 23:44:30 2010 (4CE7A68E)
fffff880`05664000 fffff880`0566f000   usbohci  usbohci.sys  Tue Jul 14 12:06:30 2009 (4A5BCC06)
fffff880`050fa000 fffff880`05150000   USBPORT  USBPORT.SYS  Tue Jul 14 12:06:31 2009 (4A5BCC07)
fffff880`0507f000 fffff880`0508e000   VClone   VClone.sys   Mon Aug 10 09:25:45 2009 (4A7F3ED9)
fffff880`00f21000 fffff880`00f2e000   vdrvroot vdrvroot.sys Tue Jul 14 12:01:31 2009 (4A5BCADB)
fffff880`04190000 fffff880`0419e000   vga      vga.sys      Tue Jul 14 11:38:47 2009 (4A5BC587)
fffff880`0419e000 fffff880`041c3000   VIDEOPRT VIDEOPRT.SYS Tue Jul 14 11:38:51 2009 (4A5BC58B)
fffff880`01070000 fffff880`010ac000   vmbus    vmbus.sys    Sat Nov 20 22:57:29 2010 (4CE79B89)
fffff880`01930000 fffff880`01940000   vmstorfl vmstorfl.sys Sat Nov 20 22:57:30 2010 (4CE79B8A)
fffff880`00f58000 fffff880`00f6d000   volmgr   volmgr.sys   Sat Nov 20 22:19:28 2010 (4CE792A0)
fffff880`00f6d000 fffff880`00fc9000   volmgrx  volmgrx.sys  Sat Nov 20 22:20:43 2010 (4CE792EB)
fffff880`01940000 fffff880`0198c000   volsnap  volsnap.sys  Sat Nov 20 22:20:08 2010 (4CE792C8)
fffff880`042c5000 fffff880`042e0000   wanarp   wanarp.sys   Sat Nov 20 23:52:36 2010 (4CE7A874)
fffff880`041c3000 fffff880`041d3000   watchdog watchdog.sys Tue Jul 14 11:37:35 2009 (4A5BC53F)
fffff880`00d43000 fffff880`00de7000   Wdf01000 Wdf01000.sys Tue Jul 14 11:22:07 2009 (4A5BC19F)
fffff880`00de7000 fffff880`00df6000   WDFLDR   WDFLDR.SYS   Tue Jul 14 11:19:54 2009 (4A5BC11A)
fffff880`04287000 fffff880`04290000   wfplwf   wfplwf.sys   Tue Jul 14 12:09:26 2009 (4A5BCCB6)
fffff880`010ac000 fffff880`010c0000   winhv    winhv.sys    Sat Nov 20 22:20:02 2010 (4CE792C2)
fffff880`05169000 fffff880`05172000   wmiacpi  wmiacpi.sys  Tue Jul 14 11:31:02 2009 (4A5BC3B6)
fffff880`00edb000 fffff880`00ee4000   WMILIB   WMILIB.SYS   Tue Jul 14 11:19:51 2009 (4A5BC117)
fffff880`02d95000 fffff880`02dfa000   yk62x64  yk62x64.sys  Tue Feb 16 04:46:41 2010 (4B796C61)

Unholyskorn86 · Mar 17, 2011

Yeah I figured. It is this stupid Steelseries Shift keyboard. Biggest piece of junk. Thank you again!

Unholyskorn86 · Mar 18, 2011

If anyone is EVER thinking of buying a STEELYOURMONEY product, think again.

EMERGENCY!!! right side spacebar doesn't work AGAIN!!! EMERGENCY!!!

Kyle ONeil
Feb-15 18:11
Second keyboard I have sent back for a complete replacement. The right spacebar button stops to function. This is unacceptable. I do not understand how this can happen so many times. It worked then stopped working only the right side spacebar. EMERGENCY I'M NOT WAITING ANOTHER 15 DAYS FOR A KEYBOARD!!!

Comments
John W
SteelSeries
Hey Kyle,

I can only see this ticket being your only ticket. Did you use another account in the past? Mike should be with you tomorrow.

Very sorry to hear that you're having an issue with your product - we definitely want to get you up and running, so I've transferred this ticket to Mike.

He should get back to you within the next 2-3 business days.

Regards,

John

Feb-16 2011 01:36
Kyle ONeil
I RMA'd the first keyboard directly through newegg.com I am NOT dealing with returns anymore. Your turn to fix the problem. I can not be another two weeks without the product.

Feb-17 2011 09:35
Mike S
SteelSeries
Hello Kyle,

This means that the keyboard is not communicating with the driver. We've released a new version of the SteelSeries Engine which should prevent these issues.

Please take the following steps to re-install your SteelSeries Engine software. note: this process will remove any custom profiles that you have created

1) Ctrl-alt-delete to access your task manager. Under the process tab, find SSEngine.exe, select it, and end process

2) Uninstall the SteelSeries Engine software through control panel -> programs & features / add-remove programs. When prompted to keep custom profiles, select no.

3) Open your start menu and in the search bar, type: %appdata% and hit enter. In the folder that it opens, find the SteelSeries folder and delete it. Note: If you have other additional SteelSeries devices with software, open this SteelSeries folder and delete the SteelSeries Engine folder.

4) Unplug your SSE device and wait 10 seconds, then plug it back in

5) Download the latest SteelSeries Engine software here (please do not rely on a previous download - when prompted, be sure to select 'save' to save the installer to your computer - do not simply run the installer to avoid any complications):
http://cdn.steelseries.com/keyboards/engine/SteelSeriesEngine.exe

6) Right click the installer and 'run as administrator' - complete the installation to the default directory

Please let me know if there is a hitch anywhere in this process and describe the problem in detail if one persists. If the issue is still not resolved then:

1) Ctrl-alt-delete to access your task manager. Under the process tab, find SSEngine.exe, select it, and end process

2) Go to start -> all programs -> SteelSeries -> SteelSeries Engine
Right click the SteelSeries Engine -> Select properties -> Navigate to the Compatibility tab and at the bottom check the box for: 'Run As Administrator'
Hit Apply and OK

3) Go to My computer and navigate to the following directory: C:\Program Files\SteelSeries\SteelSeries Engine
Right click the SteelSeries Engine -> Select properties -> Navigate to the Compatibility tab and at the bottom check the box for: 'Run As Administrator'
Hit Apply and OK

Once you do that, right click the SteelSeries Engine and select Run as Administrator

Regards,
Mike S
SteelSeries Support

Feb-17 2011 16:04
Kyle ONeil
Ok, firstly. The version I am using is STRAIGHT from your website. Just got the replacement keyboard in three days ago and did a fresh install. Secondly, I know the software is communicating with the hardware. The steelseries engine light is green and I can assign keys. Third, as for your advice... I get to the uninstall and it goes so far and stops with NO output. Here is a screenshot of the uninstall saved to google documents.

https://docs.google.com/document/d/...eOLWs3JETEd-amSns/edit?hl=en&authkey=CNHc6-YI

A product with so many problems should not be so expensive. I am greatly dissatisfied with this and the software is just horrible.

Feb-17 2011 19:12
Kyle ONeil
Ok well, i did everything you said. The spacebar worked for half the night then suddenly stopped working again. This is incredible.

Feb-18 2011 04:41
Kyle ONeil
2/18/2011 Spacebar is STILL not working. Do i have to unplug and reinstall this software every time the spacebar stops working?

Little help would be nice.

Feb-18 2011 15:46
Kyle ONeil
Do you guys not answer questions? Is there a phone number I can call? This customer service is terrible. I will never buy a steelseries product again. Ever.

Feb-18 2011 17:44
Kyle ONeil
Hello? Anyone actually working? Where do I fill out a complaint to get my money back?

Feb-19 2011 11:09
Kyle ONeil
Awesome support. Anyone actually work at this shithole?

Feb-22 2011 11:28
Mike S
SteelSeries
Kyle,

We can only approve a refund if the product was purchased from our webstore.

I'd be more than happy to help you get a refund for your SteelSeries product. Please provide the following information so that we can start the process:

- Purchase Date
- Order #
- Proof of purchase -- PLEASE ATTACH BELOW (a copy of the receipt, screen shot of the order confirmation, credit card statement)
- Full Name
- Confirm your current Telephone Number

You can log in to your customer care account and click review/update request and update this ticket with appropriate information.

Regards,
John

Feb-22 2011 14:21
Kyle ONeil
I purchased this through Newegg.com. I have already went through 2 of these keyboards. I am not paying to return this again and wasting my time. Can any of you read? i would like a fix, as I can tell this is not a hardware issue but obviously a software/firmware issue.

Feb-22 2011 15:06
John W
SteelSeries
Hi Kyle,

I'm afraid we have no idea what's going on with the keyboard. Would you like to exchange the keyboard for a different product in our line? We have a 6Gv2 mechanical keyboard, 5Hv2/Siberia v2 headset, and a 7H headset (as well as the WOW Cataclysm mouse).

Please let me know if those options are OK with you.

John

Feb-22 2011 15:17
Kyle ONeil
No, this is unacceptable. I want this keyboard, that I bought, paid two shipping fees for...and setup twice. I have a logitech headset that doesn't give me so much trouble. and I love this keyboard. I bought the SAME keyboard for a friend and his does the same exact thing...keyboard right spacebar is buggy. Doesn't work. Can you ship me a new one to eliminate it being a hardware problem, and i'll ship this one back when the new one works right?

Feb-22 2011 15:24
Mike S
SteelSeries
Kyle,

The reason the right spacebar doesn't work, and all other keys do work, is because that key uses an extended USB code that is only readable by our driver. Everything else works as plug-and-play. Basically if that is not working intermittently but the keyboard as a whole does work, then this means that for some reason, the device is sometimes not communicating with our driver, but is communicating with the OS shell and USB controller.

Let's make sure there is not a setting that is suspending the device. Step #1 is most pertinent but it would not hurt to run steps 2 and 3 if it does not resolve the issue. Please take the following steps and test after each step (1, 2, 3) before moving on:

1. Make sure that your USB devices are set to be powered up at all times and that any power saving features are turned off.
Please refer to this thread for further information (steps 1 & 2 apply for all Windows OS, step 3 is ONLY for windows 7 users):
Mouse not working after hibernation! | Windows 7 Themes

2. Note: You will need to access your BIOS (Binary Operating System) for this step. If you are unfamiliar with working in the BIOS, please take caution before taking this step and perhaps enlist the assistance of an IT-professional.

Check your BIOS settings for the following (some may not apply). Some may be under ACPI advanced settings.
a) S3 stand by type is allowed if you have standby enabled
b) USB speed is at Full Speed (12 MBPS)
c) USB devices are allowed to wake the computer from standby
d) Legacy USB support is enabled

3. Visit the website of your motherboard or computer manufacturer (if you have a brand-name system) and search for the latest:
a) Motherboard Chipset drivers
b) BIOS version - make sure you have the latest stable release from the manufacturer

Please advise if these steps help to resolve the issue.

Regards,
Mike S
SteelSeries Support

Feb-23 2011 14:09
Kyle ONeil
Did all these steps. Still doesn't work. Please figure something out as this shit has already cost me two shipping fees, and 3 weeks worth of bullshit.

Feb-24 2011 15:19
Mike S
SteelSeries
Hey Kyle,

Please send the following information so that we may further assist in your case:
[1] DirectX Diagnostics

- click START => RUN (Vista users: Start Menu -> All Programs -> Accessories -> Run)
- Type dxdiag and click OK
- You will see a green status bar on the bottom left corner. Let it disappear
- Click SAVE ALL INFORMATION
- Save it to your hard drive

[2] Screen shot of your Device Manger:
1) Right click on "My Computer" and choose "Properties"
2) Click on the "Hardware" tab
3) Click on the "Device Manager"
4) Click on the "+" sign beside "Human Interface Devices"
5) Click on the "+" sign beside "Keyboard"
6) Click on the "+" sign beside "Universal Serial Bus Controller"
7) Click on the "+" sign beside "System Devices"
8) Hold down the "Alt" key and press on the "Print Screen" key
9) Go to Start->Programs->Accessories and click on Paint to open the Paint application
10) Right click on the white space of the Paint application and choose "Paste"
11) Save it to a folder or your Desktop
12) Log back on to our online support and attach the image file that you save

[3] Screenshot of any errors/messages.

Attach files to this ticket with other information in reply. Thanks for your patience and effort!

Regards,
Mike S
SteelSeries Support

Feb-24 2011 15:42
Kyle ONeil
Here is both files. I also wanted to let you know that I am a computer tech so I understand all of this and have checked everything I can think of.

Devices-Rumble-PC.png (quick view)
Feb-24 2011 16:16
Kyle ONeil
Here is the DXdiag 64bit

DxDiag-RumblePC.txt
Feb-24 2011 16:17
Kyle ONeil
Still no ****ing help? I hope each and every one of you ****ing ****s dies in a fire.

Mar-02 2011 21:56
John W
SteelSeries
I am impervious to fire.

Mar-08 2011 14:23
Mike S
SteelSeries
Kyle,

Please follow the steps in the article here:
Permanently Turn Off and Disable 64-bit (x64) Windows Vista Forced Driver Signature Signing with ReadyDriver Plus » Tip and Trick

Best Regards,
Mike S
SteelSeries Support

Mar-08 2011 14:36
Kyle ONeil
@Jown W
Yeah I hope the BBB etc. thinks so also. I am amazed at this companies customer support. Never again I guess.

Mar-08 2011 15:36
Kyle ONeil
Even if you had come back with "we have no idea" your customers would be happy. Not even responding just makes you seem Chinese and/or working out of a cardboard box.

Mar-08 2011 15:37
Kyle ONeil
BTW, I had already fixed this issue...But not with some shitty program.

1. Start --->> Run ---> GPEdit.msc

2. Enable and Ignore Code signing for drivers policy under User Configuration --->>

Administrative Templates ---->> System ---->> Driver Installation --->> Code signing for drivers

Set to enable but ignore.

Please get LEGIT Windows 7 Driver Signature tho, I think you having the windows sticker on your box is complete bullshit, as your drivers are crap....as I stated from day 1 or 2. Can you get sued for this? You are obviously not certified for Windows Vista and 7 if the drivers are not signed.

Mar-08 2011 16:08
Kyle ONeil
AND....it stopped working....again...randomly....

What is the deal? It seems to work for a few hours then stops.

Any other ideas people?

Mar-08 2011 17:40
Kyle ONeil
AND the keyboard stopped working without windows restarting, so this is how I can determine that this wasn't the problem.

Mar-08 2011 17:44
Kyle ONeil
Update....Restart computer and spacebar works now...for now...will post again after a night of gaming!

Mar-08 2011 19:12
Kyle ONeil
OK I have narrowed it down a little bit guys. Computer restarts etc etc don't bug it. but when i load a game the spacebar stops working until i restart i think.

Mar-08 2011 23:42
Kyle ONeil
Anything guys? Don't make me start with the fire again ha ^.^

Mar-11 2011 17:35
Kyle ONeil
OK, so now today the keyboard is totally freaking the f out. I'm playing a game and it will autowalk by itself...and I cannot stop it. It will also type by itself all WWWWWW or other characters. Spacebar again stops working after a while and a restart fixes it....for a while. ANY ideas? This is getting out of hand...

Mar-13 2011 17:41
Kyle ONeil
Hello? My keyboard is out of warranty on newegg.com I need my money back or a solution that works.

Mar-15 2011 16:55
Kyle ONeil
Still nothing guys?

Mar-16 2011 18:00
Kyle ONeil
Here is the problem...you have SHIT for drivers.

http://www.sevenforums.com/crashes-debugging/150515-windows-7-64-bit-freeze-lockup.html

Mar-17 2011 01:27
John W
SteelSeries
Tickets #16278, #16277, #16276, #16275 were closed and merged into this ticket.

Mar-18 2011 16:40
John W
SteelSeries
You SPAMMed our system and your ticket was automatically put in the suspended tickets list.

Would you like to exchange for another product? I don't see anything coming from these interactions and I think the hostility is unprofessional.

Please reply and let Mike know and I will allow him to handle the return/exchange process.

Thank you.

John

Mar-18 2011 16:42
Kyle ONeil
I want a working keyboard. The one I purchased. You mean to tell me you are selling these keyboards KNOWING they do not work properly? And your "warranty" can be throw out the window if you offer me sub-par products you happen to have in stock? I want this keyboard, and I want it working correctly. OR my money completely refunded. How hard is it to be a honest company? I don't want your stupid mouse, or headset. Newegg will not replace the product because it has been out of the 30 days because I'VE SPENT IT WAITING FOR YOU TO SUPPORT ME WITH A SOLUTION. Please help. And the fire comment was not hostility. It was a troll.

Mar-18 2011 16:54
Kyle ONeil
And another thing, WHY do you wait till the END of your workday EVERY time to respond to support tickets? Why don't you give me a call? ***** or ****** and we will discuss this properly and professionally.

Mar-18 2011 16:56

Windows 7 64 bit freeze/lockup

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