Windows 7 64 bit SP1 Problem

NoelDP · Jan 3, 2014

The 80070002 error is a 'file not found' one -
this seems to relate to this error here...

Code:

2014-01-03 12:03:14:464 1204 124c Handler Generating request for CBS update F9164872-3E27-4410-B4FC-038814549BB1 in sandbox C:\Windows\SoftwareDistribution\Download\fd0c7235ea199c91f68801d3ffaa13a5
2014-01-03 12:03:14:495 1204 124c Handler Selected payload type is ptExpress
2014-01-03 12:03:14:588 1204 124c Handler UH: DpxRestoreJob returned 0x80070002

Please open an elevated Command prompt, and run the following commands..

DIR C:\Windows\SoftwareDistribution\Download\fd0c7235ea199c91f68801d3ffaa13a5
ICACLS C:\Windows\SoftwareDistribution\Download\fd0c7235ea199c91f68801d3ffaa13a5

post the results...

Here are some instructions to make life easier

1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.

CowboyJunkie · Jan 3, 2014

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>DIR C:\Windows\SoftwareDistribution\Download\fd0c7235ea199c9
1f68801d3ffaa13a5
Volume in drive C is Acer
Volume Serial Number is CCD1-8052

Directory of C:\Windows\SoftwareDistribution\Download

File Not Found

C:\Windows\system32>ICACLS C:\Windows\SoftwareDistribution\Download\fd0c7235ea19
9c91f68801d3ffaa13a5

CowboyJunkie · Jan 4, 2014

Any ideas?

NoelDP · Jan 4, 2014

It does at least explain why the update can't find it

Let's see if this helps...

Please run the following commands in an Elevated Command Prompt

NET STOP CRYPTSVC
REN C:\WINDOWS\SYSTEM32\CATROOT2 CATROOT2OLD
NET START CRYPTSVC

once complete, leave the system alone for at least an hour to rebuild the database, then reboot, and run another MGADiag report and post the results.

Note that this may delete your Update History - but all updates will remain installed, and can be viewed in the Installed Updates listing.

CowboyJunkie · Jan 5, 2014

not sure if the MGADiag report relates to me...never run it before.

Anyway these are the results

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
Windows Product ID: 00359-OEM-8992687-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010300.0.0.003
ID: {BE528F2C-6C6B-47EB-9FB8-FAD1EF7D82C4}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7600.win7_gdr.130318-1532
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Standard Edition 2003 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{BE528F2C-6C6B-47EB-9FB8-FAD1EF7D82C4}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7QJB7</PKey><PID>00359-OEM-8992687-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-1442986991-2700153797-4064117800</SID><SYSTEM><Manufacturer>Acer</Manufacturer><Model>Aspire 5742</Model></SYSTEM><BIOS><Manufacturer>Acer</Manufacturer><Version>V1.05</Version><SMBIOSVersion major="2" minor="6"/><Date>20100824000000.000000+000</Date></BIOS><HWID>31B90600018400FC</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Standard Edition 2003</Name><Ver>11</Ver><Val>5612215710B0DD6</Val><Hash>a89QBkxiJ+kKUsewFV7t2cgp/kk=</Hash><Pid>70141-747-9172977-56429</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/></Applications></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
CScript Error: Can't find script engine "VBScript" for script "C:\Windows\system32\slmgr.vbs".

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 11:25:2013 22:26
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:

HWID Data-->
HWID Hash Current: KgAAAAAAAQABAAEAAAABAAAAAgABAAEA6GEOJqDE5i0yLOwshv8gp1xd

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC ACRSYS ACRPRDCT
FACP ACRSYS ACRPRDCT
HPET ACRSYS ACRPRDCT
BOOT ACRSYS ACRPRDCT
MCFG ACRSYS ACRPRDCT
ASF! ACRSYS ACRPRDCT
SLIC ACRSYS ACRPRDCT
ASPT ACRSYS ACRPRDCT
SSDT PmRef CpuPm
SSDT PmRef CpuPm
SSDT PmRef CpuPm

NoelDP · Jan 5, 2014

Interesting - have you EVER had either McAfee, Norton or Avast software installed on this machine?
This error...

Code:

Licensing Data-->
CScript Error: Can't find script engine "VBScript" for script "C:\Windows\system32\slmgr.vbs".

is usually caused by incomplete uninstalls of anti-virus software which has redirected scripting through its own checkers before passing back to the OS.

http://www.sevenforums.com/windows-...cript-engine-vbscript-alternate-solution.html refers - post back with details if the suggestions there fail to clear that error from the MGADiag report.

It's quite possible that this may relate to your SP1 problems (note to self: must add to database!), as scripting is frequently involved in SP installs.

CowboyJunkie · Jan 5, 2014

This is not my laptop, it's my friend's...he asked me to sort out another problem (couldn't log on to windows as logon had a corrupt profile). It looks like he had Mcafee installed but now uses AVG.

I have tried to use the regfix.reg file but it wouldn't import. I have just run this command
reg query HKEY_CLASSES_ROOT\CLSID\{B54F3741-5B07-11cf-A4B0-00AA004A55E8}\InprocServer32

Here are the results but i'm unsure what i need to do next!

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>reg query HKEY_CLASSES_ROOT\CLSID\{B54F3741-5B07-11cf-A4B0-0
0AA004A55E8}\InprocServer32

HKEY_CLASSES_ROOT\CLSID\{B54F3741-5B07-11cf-A4B0-00AA004A55E8}\InprocServer32
(Default) REG_SZ C:\Program Files\Common Files\McAfee\SystemCore\Scrip
tSn.20100713045313.dll
ThreadingModel REG_SZ Both

NoelDP · Jan 5, 2014

This should be fairly easy to fix...

Download the McAfee removal tool from:

http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe

Click Save, and save the file to a folder on your computer.
Navigate to the folder where you saved the file.
right-click on MCPR.exe and select 'Run as Administrator' to run the removal tool.

when complete, reboot.

After the reboot, open an Elevated Command Prompt, and run the following command

NETSH WINSOCK RESET

You'll be advised to reboot - do so.
then post another MGADiag report.

CowboyJunkie · Jan 5, 2014

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
Windows Product ID: 00359-OEM-8992687-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010300.0.0.003
ID: {BE528F2C-6C6B-47EB-9FB8-FAD1EF7D82C4}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7600.win7_gdr.130318-1532
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Standard Edition 2003 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{BE528F2C-6C6B-47EB-9FB8-FAD1EF7D82C4}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7QJB7</PKey><PID>00359-OEM-8992687-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-1442986991-2700153797-4064117800</SID><SYSTEM><Manufacturer>Acer</Manufacturer><Model>Aspire 5742</Model></SYSTEM><BIOS><Manufacturer>Acer</Manufacturer><Version>V1.05</Version><SMBIOSVersion major="2" minor="6"/><Date>20100824000000.000000+000</Date></BIOS><HWID>31B90600018400FC</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Standard Edition 2003</Name><Ver>11</Ver><Val>5612215710B0DD6</Val><Hash>a89QBkxiJ+kKUsewFV7t2cgp/kk=</Hash><Pid>70141-747-9172977-56429</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/></Applications></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7600.16385

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800006-02-1033-7600.0000-1942010
Installation ID: 000226948052810350813214639642370302990492249512944113
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 7QJB7
License Status: Licensed
Remaining Windows rearm count: 2
Trusted time: 05/01/2014 18:55:04

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 11:25:2013 22:26
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:

HWID Data-->
HWID Hash Current: LAAAAAEAAQABAAEAAAABAAAAAgABAAEA6GEOJmyioMTmLTIs7CyG/yCnXF0=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC ACRSYS ACRPRDCT
FACP ACRSYS ACRPRDCT
HPET ACRSYS ACRPRDCT
BOOT ACRSYS ACRPRDCT
MCFG ACRSYS ACRPRDCT
ASF! ACRSYS ACRPRDCT
SLIC ACRSYS ACRPRDCT
ASPT ACRSYS ACRPRDCT
SSDT PmRef CpuPm
SSDT PmRef CpuPm
SSDT PmRef CpuPm

NoelDP · Jan 5, 2014

That worked

Now try SP1 again.

CowboyJunkie · Jan 5, 2014

Well I have tried to install SP1 via the manual installer and got the same error message! File not found. Shall I attempt to install the readiness update again?

I have uploaded the latest windowsupdate log for you to check.

NoelDP · Jan 6, 2014

Here's the error sequence...

Code:

2014-01-05 13:52:35:146 1204 e94 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\wuredir.cab:
2014-01-05 13:52:35:158 1204 e94 Misc  Microsoft signed: Yes
2014-01-05 13:52:35:173 1204 e94 DnldMgr Regulation server path: [URL]https://update.microsoft.com/v6/UpdateRegulationService/UpdateRegulation.asmx[/URL].
2014-01-05 13:52:36:249 1204 e94 DnldMgr   * Regulation call complete. 0x00000000
2014-01-05 13:52:36:289 1204 e94 DnldMgr ***********  DnldMgr: New download job [UpdateId = {E7919EF5-4E2A-4EBE-B5C2-F3FB72C1F451}.103]  ***********
2014-01-05 13:52:36:306 1204 e94 DnldMgr   * All files for update were already downloaded and are valid.
2014-01-05 13:52:36:306 1204 e94 DnldMgr ***********  DnldMgr: New download job [UpdateId = {0BC76EFA-678D-4351-A718-77B8A6D7B32A}.103]  ***********
2014-01-05 13:52:36:574 1204 e94 DnldMgr   * All files for update were already downloaded and are valid.
2014-01-05 13:52:36:574 1204 e94 DnldMgr ***********  DnldMgr: New download job [UpdateId = {F9164872-3E27-4410-B4FC-038814549BB1}.103]  ***********
2014-01-05 13:52:36:575 1204 e94 DnldMgr   * Queueing update for download handler request generation.
2014-01-05 13:52:36:575 1204 e94 DnldMgr ***********  DnldMgr: New download job [UpdateId = {ADC2C441-677D-4C62-BEC4-3CA015C769C3}.103]  ***********
2014-01-05 13:52:36:596 1204 e94 DnldMgr   * All files for update were already downloaded and are valid.
2014-01-05 13:52:36:596 1204 e94 DnldMgr Generating download request for update {F9164872-3E27-4410-B4FC-038814549BB1}.103
2014-01-05 13:52:50:136 1204 1170 AU Launched new AU client for directive 'Download Progress', session id = 0x1
2014-01-05 14:00:19:336 1204 e94 Handler Generating request for CBS update F9164872-3E27-4410-B4FC-038814549BB1 in sandbox C:\Windows\SoftwareDistribution\Download\[B]fd0c7235ea199c91f68801d3ffaa13a5
[/B]2014-01-05 14:00:19:405 1204 e94 Handler Selected payload type is ptExpress
2014-01-05 14:00:19:511 1204 e94 Handler UH: DpxRestoreJob returned 0x80070002
2014-01-05 14:00:19:511 1204 e94 Handler Detected download state is dsHavePackage

... for some reason, it's still demanding that non-existent file, but claims that all necessary files have been downloaded.

However, earlier in the log, it shows that the folder is definitely present...

Code:

2014-01-02 13:03:51:585 1212 fbc Misc Validating signature for C:\Windows\SoftwareDistribution\Download\[B]fd0c7235ea199c91f68801d3ffaa13a5\windows6.1-kb976932-x64-express.cab:
[/B]2014-01-02 13:03:55:833 1212 fbc Misc  Microsoft signed: Yes
2014-01-02 13:03:55:848 1212 fbc DnldMgr   Download job bytes total = 77199427, bytes transferred = 42311941

Note that this is from a few days ago, though.

I wonder.. are you using any form of automated cleanup tool?
Let's check the permissions etc on the Download folder...

Please run the following commands, and post the results.

ICACLS C:\Windows\SoftwareDistribution\Download
ATTRIB C:\Windows\SoftwareDistribution\Download

CowboyJunkie · Jan 6, 2014

There was a few suspicious pc tune up apps installed but I removed them a couple of weeks ago when I was given the laptop. The only cleanup program I have is CCleaner (which I used to clean the registry but it's not on a scheduled scan).

I'll post the results when I log onto the other laptop.

CowboyJunkie · Jan 6, 2014

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>ICACLS C:\Windows\SoftwareDistribution\Download
C:\Windows\SoftwareDistribution\Download BUILTIN\Administrators

I)(F)
BUILTIN\Administrators

I)(OI)(CI)(IO)(
F)
NT AUTHORITY\SYSTEM

I)(F)
NT AUTHORITY\SYSTEM

I)(OI)(CI)(IO)(F)
BUILTIN\Users

I)(OI)(CI)(RX)
NT AUTHORITY\Authenticated Users

I)(M)

NT AUTHORITY\Authenticated Users

I)(OI
)(CI)(IO)(M)

Successfully processed 1 files; Failed processing 0 files

C:\Windows\system32>ATTRIB C:\Windows\SoftwareDistribution\Download
C:\Windows\SoftwareDistribution\Download

C:\Windows\system32>

NoelDP · Jan 6, 2014

Ah - I see no TrustedInstaller entry there!

Please open an Elevated Command Prompt and run the following commands

ICACLS C:\Windows\SoftwareDistribution /grant "NT Service\TrustedInstaller"

F)
ICACLS C:\Windows /grant "NT Service\TrustedInstaller"

CI)(IO)(F)
ICACLS C:\Windows\SoftwareDistribution\Download /grant "NT Service\TrustedInstaller"

F)

Post the results, then reboot, and try SP1 again.

CowboyJunkie · Jan 7, 2014

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>ICACLS C:\Windows\SoftwareDistribution /grant "NT Service\Tr
ustedInstaller"

F)
processed file: C:\Windows\SoftwareDistribution
Successfully processed 1 files; Failed processing 0 files

C:\Windows\system32>ICACLS C:\Windows /grant "NT Service\TrustedInstaller"

F)
processed file: C:\Windows
Successfully processed 1 files; Failed processing 0 files

C:\Windows\system32>ICACLS C:\Windows /grant "NT Service\TrustedInstaller"

CA)(
IO)(F)
Invalid parameter "NT Service\TrustedInstaller

CA)(IO)(F)"

C:\Windows\system32>ICACLS C:\Windows\SoftwareDistribution\Download /grant "NT S
ervice\TrustedInstaller"

F)
processed file: C:\Windows\SoftwareDistribution\Download
Successfully processed 1 files; Failed processing 0 files

C:\Windows\system32>
C:\Windows\system32>I
'I' is not recognized as an internal or external command,
operable program or batch file.

C:\Windows\system32>
C:\Windows\system32>
C:\Windows\system32>

Not sure whether I pressed "I" when the commands were running! I'll try the SP1 installer now and let you know.

NoelDP · Jan 7, 2014

I made a small typo - but I don't think it's likely to affect things too much.

Whether it works or not, please run the following commands afterwards, and post the results

ICACLS C:\Windows
ICACLS C:\Windows\SoftwareDistribution
ICACLS C:\Windows\SoftwareDistribution\Download

CowboyJunkie · Jan 7, 2014

F)
BUILTIN\Administrators

I)(F)
BUILTIN\Administrators

I)(OI)(CI)(IO)(F)
NT AUTHORITY\SYSTEM

I)(F)
NT AUTHORITY\SYSTEM

I)(OI)(CI)(IO)(F)
BUILTIN\Users

I)(OI)(CI)(RX)
NT AUTHORITY\Authenticated Users

I)(M)
NT AUTHORITY\Authenticated Users

I)(OI)(CI)(IO)(M)

Successfully processed 1 files; Failed processing 0 files

C:\Windows\system32>ICACLS C:\Windows\SoftwareDistribution
C:\Windows\SoftwareDistribution NT SERVICE\TrustedInstaller

F)
BUILTIN\Administrators

I)(F)
BUILTIN\Administrators

I)(OI)(CI)(IO)(F)
NT AUTHORITY\SYSTEM

I)(F)
NT AUTHORITY\SYSTEM

I)(OI)(CI)(IO)(F)
BUILTIN\Users

I)(OI)(CI)(RX)
NT AUTHORITY\Authenticated Users

I)(M)
NT AUTHORITY\Authenticated Users

I)(OI)(CI)(IO)
(M)

Successfully processed 1 files; Failed processing 0 files

C:\Windows\system32>ICACLS C:\Windows\SoftwareDistribution\Download

CowboyJunkie · Jan 7, 2014

Ok, I ran the manual update before i saw this and I got a different error message (screen 2), I then ran the commands (results in previous post). I re ran the manual update and I got the file missing error again (screen 3). I have zipped a new Windows update log for you to review.

NoelDP · Jan 7, 2014

The final command in that set didn't run - and it's possibly the most important one, even if it is for information only..

Please run this command and post the results....

ICACLS C:\Windows\SoftwareDistribution\Download

Windows 7 64 bit SP1 Problem

Three-Toed Sloth

My Computer

New member

My Computer

New member

My Computer

Three-Toed Sloth

My Computer

New member

My Computer

Three-Toed Sloth

My Computer

New member

My Computer

Three-Toed Sloth

My Computer

New member

My Computer

Three-Toed Sloth

My Computer

New member

My Computer

Three-Toed Sloth

My Computer

New member

My Computer

New member

My Computer

Three-Toed Sloth

My Computer

New member

My Computer

Three-Toed Sloth

My Computer

New member

My Computer

New member

My Computer

Three-Toed Sloth

My Computer

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