Windows 7 64 bit SP1 Problem

[NoelDP]

Can you please upload your CBS.log file as well - it may have more information in it..
0x8024200D and 0x800f081f error when you are installing Windows 7 or Windows Server 2008 R2 SP1 - Microsoft Reduce Customer Effort Center - Site Home - TechNet Blogs

 

[CowboyJunkie]

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>ICACLS C:\Windows\SoftwareDistribution\Download
C:\Windows\SoftwareDistribution\Download NT SERVICE\TrustedInstallerF)
BUILTIN\AdministratorsI)(F)
BUILTIN\AdministratorsI)(OI)(CI)(IO)(
F)
NT AUTHORITY\SYSTEMI)(F)
NT AUTHORITY\SYSTEMI)(OI)(CI)(IO)(F)
BUILTIN\UsersI)(OI)(CI)(RX)
NT AUTHORITY\Authenticated UsersI)(M)

NT AUTHORITY\Authenticated UsersI)(OI
)(CI)(IO)(M)

Successfully processed 1 files; Failed processing 0 files

C:\Windows\system32>

 

[CowboyJunkie]

CBS Logs....

 

[NoelDP]

The CBS log appears to be complaining about one of these two packages...

2014-01-07 12:15:24, Info                  CBS    External EvaluateApplicability, package: Package_for_KB2271195_RTM~31bf3856ad364e35~amd64~~6.1.1.0, package applicable State: Installed, highest update applicable state: Staged, resulting applicable state:Staged
2014-01-07 12:15:24, Info                  CBS    External EvaluateApplicability, package: Package_for_KB2271195~31bf3856ad364e35~amd64~~6.1.1.0, package applicable State: Installed, highest update applicable state: Staged, resulting applicable state:Staged
2014-01-07 12:15:24, Info                  CBS    Session: 30346146_618057070 initialized by client WindowsUpdateAgent.
2014-01-07 12:15:24, Info                  CBS    Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]

... although I'm not convinced that the problem is the same as the one in the article I referenced above, since the actual error line in CBS.log is

2014-01-07 12:15:24, Error                 CBS    Failed to shred identity: Microsoft-Windows-InternetExplorer-LanguagePack [HRESULT = 0x80070057 - E_INVALIDARG]

There is another similar error -

2014-01-07 12:15:19, Info                  CBS    Appl: Partial install Status testing, package: Package_for_KB975467_RTM~31bf3856ad364e35~amd64~~6.1.1.0, partially installed (true/false), 0
2014-01-07 12:15:19, Info                  CBS    Appl: Partial install Status testing, package: Package_for_KB975467~31bf3856ad364e35~amd64~~6.1.1.0, partially installed (true/false), 0
2014-01-07 12:15:19, Info                  CBS    Session: 30346146_561896971 initialized by client WindowsUpdateAgent.
2014-01-07 12:15:19, Info                  CBS    Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]

but nothing else that I can find


In the WindowsUpdate.log file, I think these translate to the following error lines..

2014-01-07 09:57:08:930 1128 40c Agent WARNING: Failed to evaluate Installed rule, updateId = {2A1234D0-3E2D-4D9E-AA5E-3430A20EDC11}.100, hr = 80242013
2014-01-07 09:57:14:534 1128 40c Agent WARNING: Failed to evaluate Installed rule, updateId = {818701AF-1182-45C2-BD1E-17068AD171D6}.101, hr = 80242013

I wonder if it's simply because the permissions aren't being carried down properly? - Let's check that by using the like that I screwed up earlier.


Open an Elevated Command Prompt, and run the following command.

ICACLS C:\Windows /grant "NT Service\TrustedInstaller"CI)(IO)(F)


then reboot, and try SP1 from the standalone again.

 

[CowboyJunkie]

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>ICACLS C:\Windows /grant "NT Service\TrustedInstaller"CI)(
IO)(F)
processed file: C:\Windows
Successfully processed 1 files; Failed processing 0 files

C:\Windows\system32>

 

[CowboyJunkie]

Well I re run the installer and got another missing file error. No point giving you the screenshot!

Attached a CBS log for you to review. Let me know if you need anything else!

 

[NoelDP]

It may be the same error code - but it's a vastly different error! It's going to take me a while to digest this, and I'm busy all day today
Please post the C:\Windows\windowsupdate.log - I'll have a look at that and see if it confirms what I've seen so far.

 

[CowboyJunkie]

ok, here is the latest log

 

[CowboyJunkie]

Any ideas?

 

[NoelDP]

The WU log for the 8th shows this error -

2014-01-08 15:01:54:935 1116 664 Misc WARNING: Send failed with hr = 80072ee2.
2014-01-08 15:01:54:935 1116 664 Misc WARNING: SendRequest failed with hr = 80072ee2. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2014-01-08 15:01:54:935 1116 664 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <[URL]http://download.windowsupdate.com/v9/1/windowsupdate/redir/muv4wuredir.cab[/URL]>. error 0x80072ee2
2014-01-08 15:01:54:935 1116 664 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072ee2
2014-01-08 15:01:54:935 1116 664 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072ee2
2014-01-08 15:01:54:935 1116 664 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072ee2

This is a timeout error on the internet rather than anything else.

However, just before that, we getthe following error...

2014-01-08 14:47:15:813 1116 a28 AU Launched new AU client for directive 'Download Progress', session id = 0x1
2014-01-08 14:56:14:592 1116 664 Handler Generating request for CBS update F9164872-3E27-4410-B4FC-038814549BB1 in sandbox C:\Windows\SoftwareDistribution\Download\fd0c7235ea199c91f68801d3ffaa13a5
2014-01-08 14:56:14:623 1116 664 Handler Selected payload type is ptExpress
2014-01-08 14:56:14:763 1116 664 Handler UH: DpxRestoreJob returned 0x80070002
2014-01-08 14:56:14:763 1116 664 Handler Detected download state is dsHavePackage
2014-01-08 14:59:26:924 1116 664 Handler Request generation for CBS update complete with hr=0x0 and pfResetSandbox=0

This is different to the earlier errors, and I need to do some research

 

[NoelDP]

Can you run this FixIt in Aggressive Mode please:

You receive a "0x80070002" or "0x80070003" error code after you download an update from Windows Update, from Microsoft Update, or from Windows Server Update Services

Reboot when complete, then try to update and post the WindowsUpdate.log if it fails.

 

[CowboyJunkie]

Ok, I ran the fix (Wasn't given the option to use Aggressive mode). Re ran update and no joy....See attached the log as requested.

 

[NoelDP]

This appears to be the critical error...

2014-01-11 07:47:48:364 1120 91c Handler Generating request for CBS update F9164872-3E27-4410-B4FC-038814549BB1 in sandbox C:\Windows\SoftwareDistribution\Download\fd0c7235ea199c91f68801d3ffaa13a5
2014-01-11 07:47:48:377 1120 91c Handler Selected payload type is ptExpress
[B]2014-01-11 07:47:48:526 1120 91c Handler UH: DpxRestoreJob returned 0x80070002[/B]

The 00002 error is a 'file not found' one, as I think we've discussed before.

I really have no idea where to go from here - you best way forward is likely to be a repair install, and if that fails, then a clean install.