Solved Windows 7 backup won't start (64 bit home premium)

[nuttzo32]

I can't get windows backup to start, i'm clicking on the backup your computer icon in the start menu but nothing is happening. I have also tried clicking on backup from within the getting started menu but still nothing . I have tried rebooting with only the microsoft services active and ran a scan with sfc /scannow but i still can't get it to work.Can anyone help me ?

 

[Brink]

Hello Nuttzo, and welcome to Seven Forums.

How does it work directly through the Control Panel?

http://www.sevenforums.com/tutorials/615-backup-user-system-files.html

If it works, then you may need to create a new backup shortcut to use in the Start Menu.

 

[Brds7t7]

nuttzo32 , have you ever had Acronis True Image Home installed on your pc at all? There is an issue where backup won't start after it's been uninstalled.

http://www.sevenforums.com/backup-r...-win7-64b-after-uninstall-acronis-12plus.html

Beware of Acronis "Leftovers" Issues - Wilders Security Forums

 

[nuttzo32]

Thanks Burdus, yes i did have Acronis True Image previously installed and all i had to do to fix it was to use the acronis 2012 removal tool here http://download.acronis.com/ATIH_CleanUp_2012.exe
and then changed the value of these 2 keys as described in the wilders security article you linked

[HKEY_CLASSES_ROOT\CLSID\{B98A2BEA-7D42-4558-8BD1-832F41BAC6FD}\Instance\InitPropertyBag]
ResourceID = 14 (as hexadecimal value or 20 as decimal value)
ResourceDLL = %SystemRoot%\System32\sdcpl.dll (as REG_EXPAND_SZ value)

 

[Brds7t7]

Glad you got it sorted. I had the same problem with the 2011 version. Surprised they haven't fixed the issue yet.