Windows 7 BSOD

[Claude71]

attaching msinfo32 in zip folder, and have uninstalled Comodo and switched to MSE.

 

[Claude71]

More crashing again today.
This time:

Memory_Management 0x01a
Ntfs.sys Page_fault_in_nonpaged_area 0x50

Now correct me if I am wrong ntfs.sys is part of the file system used by windows add in the Memmory Management eroor could I now be dealing in bad ram/ or poor hard drive.

 

[Thedoctor44]

I'm not seeing much, you are indeed correct about ntfs.sys.
Although I don't think hardware is the case personally, there's always a possibility but I think it's a driver that we can't find...

0x50 bugchecks indicate a page fault has occurred in the non-paged pool. (It's in the name), I could go into detail but that's another matter.

Well you can run some hardware tests to see if your HDD or RAM is failing.

Memtest86 will test your RAM

   Information

Run Memtest86 for at least 8 passes so we get enough information to confirm that your RAM isn't failing

Run a Disk Check to scan for errors

   Note

Afterwards go into an Elevated Command Prompt (Run as administrator) and type in sfc /scannow
If it finds errors reboot and run the scan two more times

Run SeaTools to see if your HDD or SSD is failing

Afterwards if no errors show up and everything looks good then follow these instructions to set your BSOD dump files to Kernel Memory Dumps.

http://www.sevenforums.com/tutorials/174459-dump-files-configure-windows-create-bsod.html

Afterwards restart your PC and wait for another BSOD, once you get one copy the file created in this directory to the desktop:
C:/Windows/memory.dmp

Upload that file to a website like OneDrive then post the download link.

 

[Claude71]

Thanks, I give them a go.

 

[Claude71]

I'm not seeing much, you are indeed correct about ntfs.sys.
Although I don't think hardware is the case personally, there's always a possibility but I think it's a driver that we can't find...

0x50 bugchecks indicate a page fault has occurred in the non-paged pool. (It's in the name), I could go into detail but that's another matter.

Well you can run some hardware tests to see if your HDD or RAM is failing.

Memtest86 will test your RAM

   Information

Run Memtest86 for at least 8 passes so we get enough information to confirm that your RAM isn't failing

Run a Disk Check to scan for errors

   Note

Afterwards go into an Elevated Command Prompt (Run as administrator) and type in sfc /scannow
If it finds errors reboot and run the scan two more times

Run SeaTools to see if your HDD or SSD is failing

Afterwards if no errors show up and everything looks good then follow these instructions to set your BSOD dump files to Kernel Memory Dumps.

http://www.sevenforums.com/tutorials/174459-dump-files-configure-windows-create-bsod.html

Afterwards restart your PC and wait for another BSOD, once you get one copy the file created in this directory to the desktop:
C:/Windows/memory.dmp

Upload that file to a website like OneDrive then post the download link.

memtest86 what a waste of time, formatted a usb stick to boot from with this nothing happened. Tries with a bootable dvd/cd disc nothing. Told BIOS that they were no hard dives and tried booting from both the dvd and usb stick as per instruction, nothing. STILL BOOTED to windows either memtest86 is rubbish or its not on the website correctly.

 

[Claude71]

Did test the hard drive with scan disk and the seatools no issues found, ran SFC/scannow no issues found. Would love to test the ram but despite me trying many times make and re-reformatting a sub and a cd/dvd no luck getting the program to run. Oh well. I am thinking of running the "windows memtest" instead.

 

[Thedoctor44]

What exactly did it say when you tried to run memtest86?

Anyway, proceed with changing your dump files to Kernel Memory Dumps.

 

[Claude71]

Change the dump files. When I tried booting to cd or usb stick nothing happened, which is a shame I did everything it told us too. I going you give version 4 a try, maybe there is an issue with 5.01. Just as I finished writing this it crashed again.

 

[Claude71]

And again it buggered off..... This time it was win32k.sys 0x50a, it would have attached a new dump file but for some reason windows did do one. < Lazy windows.

And still no luck booting into version 4.3.1 with either cd or usb stick.

 

[essenbe]

You can download V. 4.20 from Memtest86+ - Advanced Memory Diagnostic Tool. Download the ZIP file which is an ISO file and has to be burned to a CD, not copied or the pre configured USB version which will install it to a USB stick. To boot from it, use your one time boot menu key or set your BIOS boot options to boot from the media you chose as 1 ST boot device.

I can assure you that Memtest86+ is not junk, it is the most popular and best memory diagnostic program there is and is used by millions of people regularly. If it does not boot, it is normally user error or hardware malfunction.

 

[Claude71]

Nope, Tried both version 5.3.1 and version 4.2 both burned to disc, both install on a USB stick on problems from either my Pc or brother laptop. Neither would boot, but the windows disc would boot, so I know its not an hardware issue.

I did through Windows memory tester program one scam took 4 hours!! but it not find any issues. Typical!!! I will re run it over the night at infinite mode, until the morning.

 

[essenbe]

I downloaded V 4.20 USB installer from the link I gave you just now and installed it to a USB drive. It works just fine. There is no problem with the program.

View attachment 318721

 

[Claude71]

Tried installing onto the USB again, but nothing. I attached a "printscreen" of the drive, I don't think it put on all the files..

 

[essenbe]

Here's a screenshot of my drive I booted from

View attachment 318748

 

[Claude71]

I don't understand why it wont work... I download it from the website on a hard drive, used the .exe file to create the bootable files on the usb stick, restarted computer to boot from it and nothing.... ??????? W T F.

Anyway .

Had two crashes today.
One being: SPECIAL_POOL_DETECTED_MEMORY_CORUPTION 0x0C1
(0xFFFFF980377A4FCO, 0xFFFFF980377A4544, 0x000000000B4048, 0X0000000000000032)

AND
IRRQ_NOT_lESS_OR_EQUAL 0X0A
(0X000000000000014, 0X000000000000002, 0X0000000000000001, 0Xffff8000300FF1F)

Latest dump is here https://onedrive.live.com/redir?resid=624FBD158F05AEBB!115&authkey=!AFtbjKoGwQHnyMY&ithint=folder, under dump.zip

I do need to get the sorted in some sort of order, but there are all there.

 

[Thedoctor44]

You don't need to upload everything to onedrive.
Just Kernel Memory Dumps.

Anyway the Kernel Memory Dump was corrupt and I am struggling to find anything on the second one.
You mention 0xC1 bugchecks, can you upload the dump file for that as it indicates a driver is causing issues.

Well can you just run the DM log collector and upload everything directly to SF.

 

[essenbe]

Go to Memtest86+ - Advanced Memory Diagnostic Tool and download this file

View attachment 318763

It is a .ZIP file. Extract it and you should get this icon

View attachment 318764

open it, select the drive letter of your USB flash drive and check the box next to it to format the USB drive and click next. It will install it to the USB. Boot from the USB Flash drive and Memtest will automatically start running. Let it run for 8 full passes or until you get an error. If you get an error, stop the test by hitting the escape key.

 

[Claude71]

GOT It, I had to go through the BIOS with a fine tooth comb and change some of the settings. Bloody BIOs Update. Ran memtest and windows memory Diagnostic over night, and had no issues.

But at the same time the Bios does like to be over clocked any more, need to find the over clocking settings for an I7 920.

I've also reloaded my copy of Advanced System Optimizer, and ran once and so far its found 18 out of date or missing drivers. Lets how it goes now!

Can one know what the setting would be to over clock the I7 920 again, lost them when updated BIOS. X

 

[Thedoctor44]

I don't recommend using 3rd party software to update drivers automatically as they can install buggy drivers or even wrong ones.
Don't overclock whilst you are having BSOD issues, leave it at stock until the issues have gone.

 

[essenbe]

Claude71, I agree 100% with Thedoctor44, I never recommend programs like that, nor does anyone on this site as far as I know. Windows 7 does a pretty good job of taking care of itself and programs like that which mess with system files and the registry only cause problems.

I also agree about the overclocking. As you can see from the badge below my signature, I am not opposed to overclocking, if done right. In fact, I am overclocked right now. But, if you cannot get your system stable at stock settings, no overclock will ever be stable.

Please explain how you ran Windows memory diagnostic and memtest86 overnight. You can't run both at the same time and it will take you 12 hours or so to run 8 complete passes of Memtest with 12 GB of ram. My backup rig has 8 GB of ram and it takes it 9.5 hours to run memtest86 for 8 Passes. According to your system specs, you have 12 GB of ram so it will take you considerably longer to run the 8 passes.