Windows 7 failed to connect service (Have tried everything) need help

[kg14]

looks like I should clean everything, I'm just in shock being I have always used an Anti-virus.



just crazy stuff.

 

[torchwood]

If your trying to connect using Nordvpn
its dissabled in a couple of places

Roy

 

[samuria]

Can you confirm you deleted all those it normally does it on reboot and produces a lot to show what's been removed what about online scan what did that find?

 

[kg14]

Hi,

I posted the scan results about 10 hours ago, I haven't deleted anything yet.

About nornvpn I uninstalled it a few days ago along with the free Microsoft antivirus software. Just uninstalled anything I could think would cause the problem.

What are my next steps.

Not a clean windows install I'm hoping.

 

[samuria]

Delete all the virus as thay can still activate while on your system

 

[kg14]

I will do that now and click clean all, so what's my steps after that?

Thanks

 

[samuria]

From an admin cmd prompt type


sfc/scannow



let ti check for any faults

 

[kg14]

I ran the scan and it said it fixed the missing/corrupt files. I wasn't able to find the log file to what it fixed.



I did a rest and nothing has changed in getting the theme back to normal:shock:

 

[kg14]

Hi samuria


What would be my next steps now with replacing those files or do I need more scans.


thanks

 

[samuria]

You say nothing has changed in getting the theme back to normal what is the problem with theme?

 

[kg14]

Hi,

I was meaning the theme, because it won't connect the services, looks like windows Xp or even windows 98.

I thought cleaning everything and a reboot it would be fixed.

 

[samuria]

If its a theme have you download some 26 Awesome Windows 7 Themes

 

[kg14]

Hi,

No, it's the theme because I'm locked out and only the admin. Just wondering my next steps mr samuria do I replace files run another program.

 

[kg14]

Hi samuria


I know your busy guy and have helped me alot so far, but I'm going to post on another message board and see what my next steps are in getting the windows service issue fixed.



thanks for your help with all the scans etc

 

[samuria]

You will have to explain more I dont understand the problem. If you create a new admin user and login does it work then?

 

[kg14]

Almost 5 days ago I thought it was fixed created another account. tried to logging in and booted me back to the log in screen.


Did my password from my normal account and everything was fixed.


Restarted the computer today and it's even slower now and I'm getting that stupid (Failed to connect to service) again.


I'm really lost now jeez


I might become a Mac user again even with the shitty keyboards they make.

 

[kg14]

Hi samuria

I was wondering are you still around? was hoping you could help solve this problem.

thanks

 

[Brds7t7]

Hi kg14,
Is the full error you're getting something like "The user profile service failed, could not connect to service"? And then it refuses to let you log in? As you mentioned it's booting you back to the login screen.

Just wondering as it happened to me randomly a couple of weeks ago. It was actually an Avast update that caused the issue, or possibly one of the latest garbage updates that's been pushed out from MS lately which caused some compatibility problems after I updated.

It's the first time it's ever happened to me, and wouldn't let me in to my account at all, I could only get in to the Admin account.

The only solution for me was to boot into WinRE (F8 on boot) and do a system restore, then uninstall Avast and reinstall an older version. Not sure if that's the specific error you're getting or you have Avast installed?