Solved Windows 7 laggy, many programs unresponsive

Dusten

New member
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11:30 PM
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I previously had this issue
http://www.sevenforums.com/general-...-7-fails-boot-no-windows-start-up-screen.html
(apologize if this belongs in performance and maintenance)
My computer is running better, and starts up every time. However it randomly becomes very laggy. All 3 web browsers experience this problem, along with most any program I have run(office, datalogging programs for my truck...)

I am looking for some help to get my computer back to its normal state.

I filled out my system specs per the thread, and the tool hosted on this site.

I run spybot and have found no issues there. I also downloaded malwarebytes and found nothing.

I found this thread and am walking through the steps just to see if i can find anything obvious, but nothing yet. I am running the seven forums diag tool, but it appears to be hung up on something, i'll let it continue to run.

I am running sfc /scannow and waiting on results also.

*EDIT*

attached diag tool file*
 

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Last edited:

My Computer

Computer Manufacturer/Model Number
Toshiba Satellite L755D S5106
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
AMD A6-3420M APU with Radeon(tm) HD Graphics
Motherboard
AMD Torpedo
Memory
4.00 GB
Graphics Card(s)
AMD Radeon(TM) HD 6520G
Sound Card
(1) High Definition Audio Device (2) Conexant SmartAudio H
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) TOSHIBA MK5075GSX ATA Device (2) Generic- Multi-Card USB Device
Here is the malwarebytes log

Malwarebytes Anti-Malware 1.65.0.1400
Malwarebytes : Free anti-malware download

Database version: v2012.09.20.11

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
Dusten :: DUSTEN-PC [administrator]

9/20/2012 6:23:12 PM
mbam-log-2012-09-20 (18-23-12).txt

Scan type: Full scan (C:\|)
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 286585
Time elapsed: 28 minute(s), 34 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)
 

My Computer

Computer Manufacturer/Model Number
Toshiba Satellite L755D S5106
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
AMD A6-3420M APU with Radeon(tm) HD Graphics
Motherboard
AMD Torpedo
Memory
4.00 GB
Graphics Card(s)
AMD Radeon(TM) HD 6520G
Sound Card
(1) High Definition Audio Device (2) Conexant SmartAudio H
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) TOSHIBA MK5075GSX ATA Device (2) Generic- Multi-Card USB Device
sfc /scannow reports
Windows Resource Protection found corrupt files and successfully repaired them. Details are included in the log.

It gives a location of the log, but i can't open the file.
 

My Computer

Computer Manufacturer/Model Number
Toshiba Satellite L755D S5106
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
AMD A6-3420M APU with Radeon(tm) HD Graphics
Motherboard
AMD Torpedo
Memory
4.00 GB
Graphics Card(s)
AMD Radeon(TM) HD 6520G
Sound Card
(1) High Definition Audio Device (2) Conexant SmartAudio H
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) TOSHIBA MK5075GSX ATA Device (2) Generic- Multi-Card USB Device
Dusten

For starters....

1. Disable Spybot Search & Destroy..... or better still remove it ..... You have malwarebytes for now...

2. I see you don't have an antivirus installed..... Please install MSE (Microsoft security essential)\

3. Disable Windows Defender service once you have done #2

Let me know how the lagging goes..
 

My Computer

Computer Manufacturer/Model Number
Nothing specific....what ever the clients provide for Repair
OS
Windows 7 ultimate x64
Spybot is removed.
Windows defender is disabled, essentials is running a scan now. will report back later
 

My Computer

Computer Manufacturer/Model Number
Toshiba Satellite L755D S5106
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
AMD A6-3420M APU with Radeon(tm) HD Graphics
Motherboard
AMD Torpedo
Memory
4.00 GB
Graphics Card(s)
AMD Radeon(TM) HD 6520G
Sound Card
(1) High Definition Audio Device (2) Conexant SmartAudio H
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) TOSHIBA MK5075GSX ATA Device (2) Generic- Multi-Card USB Device
No change. Ran a full scan, with nothing found.

Computer still lags to accomplish any function. Click on the windows pearl and a pause before the menu appears, click in the menu and a pause before anything happens. Open a browser(chrome, ff, IE9) and a pause before it opens. Click in a field to type info and a pause before anything happens. Play pandora or youtube and it constantly freezes the audio and video
 

My Computer

Computer Manufacturer/Model Number
Toshiba Satellite L755D S5106
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
AMD A6-3420M APU with Radeon(tm) HD Graphics
Motherboard
AMD Torpedo
Memory
4.00 GB
Graphics Card(s)
AMD Radeon(TM) HD 6520G
Sound Card
(1) High Definition Audio Device (2) Conexant SmartAudio H
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) TOSHIBA MK5075GSX ATA Device (2) Generic- Multi-Card USB Device
alright

open task manager and then go to processes.... and then sort by CPU in descending order.... post a snapshot here
 

My Computer

Computer Manufacturer/Model Number
Nothing specific....what ever the clients provide for Repair
OS
Windows 7 ultimate x64
taskmanage_zpsb0e78d3e.jpg
 

My Computer

Computer Manufacturer/Model Number
Toshiba Satellite L755D S5106
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
AMD A6-3420M APU with Radeon(tm) HD Graphics
Motherboard
AMD Torpedo
Memory
4.00 GB
Graphics Card(s)
AMD Radeon(TM) HD 6520G
Sound Card
(1) High Definition Audio Device (2) Conexant SmartAudio H
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) TOSHIBA MK5075GSX ATA Device (2) Generic- Multi-Card USB Device
well that only show a CPU usage of 2 %

What i really looking for is when you say that you open some programs and the whole system begans to lag.... ... just look at the CPU and tell me if you see a spike in any other process other than System Idle Process..

There are 2 probable cause... the system would lag....if the HDD is having problems or there could be other processes thats eating up the CPU (probably virus or even a corrupted legitimate processes)
 

My Computer

Computer Manufacturer/Model Number
Nothing specific....what ever the clients provide for Repair
OS
Windows 7 ultimate x64
I really don't think its virus related, as I just recently installed this copy of windows, but you never know.

I have task manager open on the side, and I opened several programs, and observed what happened. Firefox will spike it to about 35% or so, but just briefly. I played a video on youtube and ff/flash would both just a bit, but no more than 15-20% total. I opened paint, notepad, word, and various other programs. I never saw a spike above 30-35% and it was all very brief. Nothing pulling a lot of the cpu's resources for any extended period of time.
 

My Computer

Computer Manufacturer/Model Number
Toshiba Satellite L755D S5106
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
AMD A6-3420M APU with Radeon(tm) HD Graphics
Motherboard
AMD Torpedo
Memory
4.00 GB
Graphics Card(s)
AMD Radeon(TM) HD 6520G
Sound Card
(1) High Definition Audio Device (2) Conexant SmartAudio H
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) TOSHIBA MK5075GSX ATA Device (2) Generic- Multi-Card USB Device
hmm ok

lets first rule out the hardware ....

Post a snapshot of the HDD SMART using this
 

My Computer

Computer Manufacturer/Model Number
Nothing specific....what ever the clients provide for Repair
OS
Windows 7 ultimate x64
how's this?

disk_zps955ef3af.jpg
 

My Computer

Computer Manufacturer/Model Number
Toshiba Satellite L755D S5106
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
AMD A6-3420M APU with Radeon(tm) HD Graphics
Motherboard
AMD Torpedo
Memory
4.00 GB
Graphics Card(s)
AMD Radeon(TM) HD 6520G
Sound Card
(1) High Definition Audio Device (2) Conexant SmartAudio H
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) TOSHIBA MK5075GSX ATA Device (2) Generic- Multi-Card USB Device
Dusten

That doesn't look good...

Reallocated Sector Count means you have Bad sectors.... the Raw value 28 is in Hex .... and when you convert that to decimal its 40 which is close to the Threshold of 50... this is a warning sign for your HDD life

You could do a chkdsk or use the Seagate seatools to do the test to check for errors

In anycase i would suggest you do backup of your data....
 

My Computer

Computer Manufacturer/Model Number
Nothing specific....what ever the clients provide for Repair
OS
Windows 7 ultimate x64
Windows installed 31 updates last night and today my computer won't boot. Guess ill do a restore, back up, and get a new hard drive for it. Any suggestion on brand?
 

My Computer

Computer Manufacturer/Model Number
Toshiba Satellite L755D S5106
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
AMD A6-3420M APU with Radeon(tm) HD Graphics
Motherboard
AMD Torpedo
Memory
4.00 GB
Graphics Card(s)
AMD Radeon(TM) HD 6520G
Sound Card
(1) High Definition Audio Device (2) Conexant SmartAudio H
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) TOSHIBA MK5075GSX ATA Device (2) Generic- Multi-Card USB Device
Well the WD Scorpio blue or the velociraptor or the seagate momentus series are all good choices...
 

My Computer

Computer Manufacturer/Model Number
Nothing specific....what ever the clients provide for Repair
OS
Windows 7 ultimate x64
Picked up a wd scorpio
 

My Computer

Computer Manufacturer/Model Number
Toshiba Satellite L755D S5106
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
AMD A6-3420M APU with Radeon(tm) HD Graphics
Motherboard
AMD Torpedo
Memory
4.00 GB
Graphics Card(s)
AMD Radeon(TM) HD 6520G
Sound Card
(1) High Definition Audio Device (2) Conexant SmartAudio H
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) TOSHIBA MK5075GSX ATA Device (2) Generic- Multi-Card USB Device
thats good choice.... it got a good performance record...

But curious to know... have you done the test i mean...chkdsk or seatools on your old drive..... before you decided to buy the WD ??
 

My Computer

Computer Manufacturer/Model Number
Nothing specific....what ever the clients provide for Repair
OS
Windows 7 ultimate x64
I had initially suspected the HD, however I feel kind of foolish as the chkdsk didn't show anything. However, even after a restore the computer will not boot. I ran the chkdsk from the command prompt on my install disk.

Here is the results of the chkdsk(typed up while reading it)



The type of the file system is ntfs.

chkdsk is verifying files <stage 1 of 5>
110336 file records processed.
file verification completed.
134 large file records processed.
0 bad file records processed.
2 EA records processed.
44 reparse records procesed.

chkdsk is verifying indexes
146952 index entries processed.
0 unidenxed files scanned
0 unindexed files recovered

chkdsk is verifying security descriptors
110336 file sds/sids processed
security descriptor verification completed.
18309 data files processed.
chkdsk is verifying usn journal
34115560 USN bytes processed.
USN Journal verification completed.
chkdsk is verifying file data
110320 files processed.
file data verification complete
chkdsk is verifying free space
101502846 free clusters processed
free space verification complete.
Windows has checked the file system and found no problems

488282111 kb total disk space
81993168 kb in 79386 files
52272 kb in 18310 indexes
0 kb in bad sectors
225283 kb in use by the system
65536 kb occupied by the log file
406011388 kb available on the disk

4096 bytes in allocation unit
122070527 total allocation units on disk
101502847 allocation units available on disk
failed to transfer logged mesages to the event log with status 50
 

My Computer

Computer Manufacturer/Model Number
Toshiba Satellite L755D S5106
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
AMD A6-3420M APU with Radeon(tm) HD Graphics
Motherboard
AMD Torpedo
Memory
4.00 GB
Graphics Card(s)
AMD Radeon(TM) HD 6520G
Sound Card
(1) High Definition Audio Device (2) Conexant SmartAudio H
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) TOSHIBA MK5075GSX ATA Device (2) Generic- Multi-Card USB Device
I ran the seatools and its teling me no hard drives found
 

My Computer

Computer Manufacturer/Model Number
Toshiba Satellite L755D S5106
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
AMD A6-3420M APU with Radeon(tm) HD Graphics
Motherboard
AMD Torpedo
Memory
4.00 GB
Graphics Card(s)
AMD Radeon(TM) HD 6520G
Sound Card
(1) High Definition Audio Device (2) Conexant SmartAudio H
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) TOSHIBA MK5075GSX ATA Device (2) Generic- Multi-Card USB Device
After rebooting when the seatools didnt work my computer started right up. So i downloaded seatools for windows as opposed to the dos version.

It passed the long test, short test and the s.m.a.r.t test. Now what?
 

My Computer

Computer Manufacturer/Model Number
Toshiba Satellite L755D S5106
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
AMD A6-3420M APU with Radeon(tm) HD Graphics
Motherboard
AMD Torpedo
Memory
4.00 GB
Graphics Card(s)
AMD Radeon(TM) HD 6520G
Sound Card
(1) High Definition Audio Device (2) Conexant SmartAudio H
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) TOSHIBA MK5075GSX ATA Device (2) Generic- Multi-Card USB Device
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