Windows 7 restarts before login

[RDot604]

So my computer was working perfectly fine, I did a couple of windows updates, then went to play a game. I was in the waiting room of the game and right when it started loading i got a BSOD. I didnt copy the bsod because I thought it was gonna happen that one time. After that, everytime I tried to start my computer, it would be at the windows screen and stay there. So I figured I'd do a chkdsk in dos. I got an error that directed me to the c:\windows\prefetch\ directory. my computer would say that folder is corrupted, so i was going to delete it, but I let my computer do a preboot scan from the windows 7 CD. I left it overnight and I saw in the morning that windows was booted to the desktop. I was gonna do a system restore and I saw that I could restore to 3 days prior to the issue, but I figured I would restart in safe mode and delete that prefetch directory. I restarted and it took forever at the windows screen again, so then I deleted that directory from DOS cuz safe mode wouldnt boot up either for some reason. After deleting that directory, I restarted the computer thinking the problem would hopefully be fixed, but now the computer restarts right before the login screen ( black screen with mouse pointer). I cant do a system restore because it says I have no previous restore points (when I know I did have 3 of them and one was on the 15th of march)....So here I am, not knowing what to do? Sorry for the long paragraph. I tried to give detail...Any questions, let me know...Thanks in advance guys.

 

[zigzag3143]

So my computer was working perfectly fine, I did a couple of windows updates, then went to play a game. I was in the waiting room of the game and right when it started loading i got a BSOD. I didnt copy the bsod because I thought it was gonna happen that one time. After that, everytime I tried to start my computer, it would be at the windows screen and stay there. So I figured I'd do a chkdsk in dos. I got an error that directed me to the c:\windows\prefetch\ directory. my computer would say that folder is corrupted, so i was going to delete it, but I let my computer do a preboot scan from the windows 7 CD. I left it overnight and I saw in the morning that windows was booted to the desktop. I was gonna do a system restore and I saw that I could restore to 3 days prior to the issue, but I figured I would restart in safe mode and delete that prefetch directory. I restarted and it took forever at the windows screen again, so then I deleted that directory from DOS cuz safe mode wouldnt boot up either for some reason. After deleting that directory, I restarted the computer thinking the problem would hopefully be fixed, but now the computer restarts right before the login screen ( black screen with mouse pointer). I cant do a system restore because it says I have no previous restore points (when I know I did have 3 of them and one was on the 15th of march)....So here I am, not knowing what to do? Sorry for the long paragraph. I tried to give detail...Any questions, let me know...Thanks in advance guys.

We actually need the dmp file. use these instructions to find and upload it to us. http://www.sevenforums.com/crash-lockup-debug-how/34900-1-novice-how-ask-help-bsod-problem.html

Thanks

ken

 

[RDot604]

How do I copy the dump file in dos if I have no floppy drive?

 

[RDot604]

This is the bsod I get

 

[RDot604]

I ****ing fixed the problem......The Security Accounts Manager file was corrupt. This is the file that controls all the user accounts and passwords. I had to replace it with the backup, which is also on computer one folder ahead of the original. Dont know how it happened, but its fine now...

 

[zigzag3143]

I ****ing fixed the problem......The Security Accounts Manager file was corrupt. This is the file that controls all the user accounts and passwords. I had to replace it with the backup, which is also on computer one folder ahead of the original. Dont know how it happened, but its fine now...

If your problem is solved can you click the red triangle and ask a mod to mark the thread solved.

thanks