Windows 7 Update Fail, Error 80073712

NoelDP said:
The command you actually ran appears to be CHKDSK - and not SFC.
Please follow ALL the instructions here...

Please follow the Windows Update Posting Instructions and post the requested data

If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

Please also post the C:\Windows\windowsudpate.log file
Click to expand...

Sorry for the confusion, but I didn't say it was SFC, I mentioned it was the CHKDSK running by reboot.

I guess my first post fulfilled the rules of posting. Should I collect the latest changes and update my first post??


Windowsupdate.log attached,
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo G580
OS
Windows 7 ultimate x64
CPU
Intel Core i3-230M CPU @ 2.30GHz
Memory
4 GB
Graphics Card(s)
Intel HD Graphics 3000
Hard Drives
ST950032 5AS SCSI Disk Device
Antivirus
Bitdefender 2015
Browser
Chrome
This seems to be the critical error - a lot of the later ones are either similar or derivative.
I would suggest a full reset of Windows Update as first action
Code: 
2015-03-16 19:32:43:054 1260 9bc DnldMgr   * BITS job initialized, JobId = {643D42F4-280C-42F2-AAF3-CDF3C9836702}
2015-03-16 19:32:43:093 1260 9bc DnldMgr FATAL: DM:CBitsJob::AddFile: AddFile failed with 0x8007010b.
2015-03-16 19:32:43:132 1260 9bc DnldMgr FATAL: DM:CAgentDownloadManager::DownloadUpdate: pDownloadJob->Init failed with 0x8007010b.

http://www.sevenforums.com/tutorials/91738-windows-update-reset.html

Once complete, do a new Check for updates and then attempt to install only the oldest found update - what happens?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
NoelDP said:
This seems to be the critical error - a lot of the later ones are either similar or derivative.
I would suggest a full reset of Windows Update as first action
Code: 
2015-03-16 19:32:43:054 1260 9bc DnldMgr   * BITS job initialized, JobId = {643D42F4-280C-42F2-AAF3-CDF3C9836702}
2015-03-16 19:32:43:093 1260 9bc DnldMgr FATAL: DM:CBitsJob::AddFile: AddFile failed with 0x8007010b.
2015-03-16 19:32:43:132 1260 9bc DnldMgr FATAL: DM:CAgentDownloadManager::DownloadUpdate: pDownloadJob->Init failed with 0x8007010b.

http://www.sevenforums.com/tutorials/91738-windows-update-reset.html

Once complete, do a new Check for updates and then attempt to install only the oldest found update - what happens?
Click to expand...

Tried to run file multiple times (admin and normal) it gets stuck:

i8D5HrS.png


One more thing, I tried to back up my files.. The back up failed saying it couldn't back up because the C:/<path> is corrupted..
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo G580
OS
Windows 7 ultimate x64
CPU
Intel Core i3-230M CPU @ 2.30GHz
Memory
4 GB
Graphics Card(s)
Intel HD Graphics 3000
Hard Drives
ST950032 5AS SCSI Disk Device
Antivirus
Bitdefender 2015
Browser
Chrome
Update: I've been able to install windows 8 Pro on an external HD partition (used Partition Assistant Windows to go feature). I tried to run chkdsk for my internal drive and success! It looks like it's going to take lots of time.

Will update soon, I'm expecting chkdsk to detect corruptions and fix them, then trying to update/back-up windows 7 should be working just fine.

Thanks a lot in advance, Laith & NoelDP, for your replies.

Edit: The results for chkdsk:

Code: 
E:\>chkdsk /f E:
The type of the file system is NTFS.
Cannot lock current drive.

Chkdsk cannot run because the volume is in use by another
process.  Chkdsk may run if this volume is dismounted first.
ALL OPENED HANDLES TO THIS VOLUME WOULD THEN BE INVALID.
Would you like to force a dismount on this volume? (Y/N) Y
Volume dismounted.  All opened handles to this volume are now invalid.
Volume label is Windows7_OS.

CHKDSK is verifying files (stage 1 of 3)...
  827904 file records processed.
File verification completed.
  2533 large file records processed.
  0 bad file records processed.

CHKDSK is verifying indexes (stage 2 of 3)...
  1036024 index entries processed.
Index verification completed.
  0 unindexed files scanned.
  0 unindexed files recovered.

CHKDSK is verifying security descriptors (stage 3 of 3)...
Repairing the security file record segment.
Security descriptor verification completed.
  104061 data files processed.
CHKDSK is verifying Usn Journal...
Usn Journal verification completed.

Windows has made corrections to the file system.
No further action is required.

 440993791 KB total disk space.
 408398536 KB in 719776 files.
    342592 KB in 104062 indexes.
         8 KB in bad sectors.
    908775 KB in use by the system.
     65536 KB occupied by the log file.
  31343880 KB available on disk.

      4096 bytes in each allocation unit.
 110248447 total allocation units on disk.
   7835970 allocation units available on disk.

E:\>
 
Last edited:

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo G580
OS
Windows 7 ultimate x64
CPU
Intel Core i3-230M CPU @ 2.30GHz
Memory
4 GB
Graphics Card(s)
Intel HD Graphics 3000
Hard Drives
ST950032 5AS SCSI Disk Device
Antivirus
Bitdefender 2015
Browser
Chrome
So is it fixed now?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
me!
OS
Windows 10 Pro x64
CPU
AMD Ryzen 5 1600 @ [email protected]
Motherboard
ASUS B350 PRIME-PLUS
Memory
G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHz
Graphics Card(s)
Sapphire Radeon Vega 56 NITRO+
Sound Card
None
Monitor(s) Displays
ASUS VG248QZ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 EVO 250GB*, 1TB Seagate Constellation ES, 2x Samsung 840 250GB in RAID0*

*Thanks ICIT2LOL for supplying me with all of these drives!
PSU
Corsair VS550
Case
Corsair Crystal 460X
Cooling
AMD Wraith Spire
Keyboard
Ducky Shine 6 w/ MX Browns and PBT keycaps
Mouse
Xtrfy M1-Ice
Internet Speed
100MBit/s down, 20MBit/s up
Antivirus
Bitdefender
Browser
Google Chrome
Laith said:
So is it fixed now?
Click to expand...

Nope, it didn't, yet*. I also ran SFC /scannow, no violations. Now running chkdsk /r, hope it works.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo G580
OS
Windows 7 ultimate x64
CPU
Intel Core i3-230M CPU @ 2.30GHz
Memory
4 GB
Graphics Card(s)
Intel HD Graphics 3000
Hard Drives
ST950032 5AS SCSI Disk Device
Antivirus
Bitdefender 2015
Browser
Chrome
The fact that the earlier CHKDSK showed bad sectors tends to indicate that the disk may be failing.
I would back it up before attempting anything else!
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
NoelDP said:
The fact that the earlier CHKDSK showed bad sectors tends to indicate that the disk may be failing.
I would back it up before attempting anything else!
Click to expand...

I tried, but the backup failed to backup some files. Is there anything I can do? Should I just copy and paste? any recommended tools?



Edit:

Code: 
C:\Windows\system32>E:

E:\>chkdsk /f/r E:
The type of the file system is NTFS.
Cannot lock current drive.

Chkdsk cannot run because the volume is in use by another
process.  Chkdsk may run if this volume is dismounted first.
ALL OPENED HANDLES TO THIS VOLUME WOULD THEN BE INVALID.
Would you like to force a dismount on this volume? (Y/N) Y
Volume dismounted.  All opened handles to this volume are now invalid.
Volume label is Windows7_OS.

CHKDSK is verifying files (stage 1 of 5)...
  829184 file records processed.
File verification completed.
  2533 large file records processed.
  0 bad file records processed.

CHKDSK is verifying indexes (stage 2 of 5)...
  1037944 index entries processed.
Index verification completed.
  0 unindexed files scanned.
  0 unindexed files recovered.

CHKDSK is verifying security descriptors (stage 3 of 5)...
Security descriptor verification completed.
  104381 data files processed.
CHKDSK is verifying Usn Journal...
  42990480 USN bytes processed.
Usn Journal verification completed.

CHKDSK is verifying file data (stage 4 of 5)...
34 percent complete. (360672 of 829168 files processed)
Windows replaced bad clusters in file 360718
of name \PROGRA~1\MATLAB\R2013a\toolbox\aero\aero\EPHMOO~3.MAT.
37 percent complete. (742186 of 829168 files processed)
Windows replaced bad clusters in file 742209
of name \SysPart\Default\Windows\INSTAL~1\28234b24.msp.
37 percent complete. (775510 of 829168 files processed)
Windows replaced bad clusters in file 775533
of name \SysPart\Default\Windows\SysWOW64\igdumd32.dll.
  829168 files processed.
File data verification completed.

CHKDSK is verifying free space (stage 5 of 5)...
  8294128 free clusters processed.
Free space verification is complete.
Adding 4 bad clusters to the Bad Clusters File.
CHKDSK discovered free space marked as allocated in the
master file table (MFT) bitmap.
Correcting errors in the Volume Bitmap.

Windows has made corrections to the file system.
No further action is required.

 440993791 KB total disk space.
 406563400 KB in 722194 files.
    343780 KB in 104382 indexes.
        24 KB in bad sectors.
    910071 KB in use by the system.
     65536 KB occupied by the log file.
  33176516 KB available on disk.

      4096 bytes in each allocation unit.
 110248447 total allocation units on disk.
   8294129 allocation units available on disk.

E:\>

Edit 2:

NXI8Xvw.png
 
Last edited:

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo G580
OS
Windows 7 ultimate x64
CPU
Intel Core i3-230M CPU @ 2.30GHz
Memory
4 GB
Graphics Card(s)
Intel HD Graphics 3000
Hard Drives
ST950032 5AS SCSI Disk Device
Antivirus
Bitdefender 2015
Browser
Chrome
The number of bad sectors has increased from 2 to 6 - you definitely need to get your data safe, whatever else you do!

It may be that the files that failed were the ones affected by the bad sectors - or the sectors could form part of the MFT (which would be BAD news!)

Get that data copied now.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
NoelDP said:
The number of bad sectors has increased from 2 to 6 - you definitely need to get your data safe, whatever else you do!

It may be that the files that failed were the ones affected by the bad sectors - or the sectors could form part of the MFT (which would be BAD news!)

Get that data copied now.
Click to expand...

I have copied down my user data, and so far most of all are good.

I have one concern, now that I have windows to go on an external, and the main hard drive is dying, should I be concerned about getting my hard drive replaced? (what will happen when the internal drive ddies? can I still use the computer to boot externally?)
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo G580
OS
Windows 7 ultimate x64
CPU
Intel Core i3-230M CPU @ 2.30GHz
Memory
4 GB
Graphics Card(s)
Intel HD Graphics 3000
Hard Drives
ST950032 5AS SCSI Disk Device
Antivirus
Bitdefender 2015
Browser
Chrome

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
me!
OS
Windows 10 Pro x64
CPU
AMD Ryzen 5 1600 @ [email protected]
Motherboard
ASUS B350 PRIME-PLUS
Memory
G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHz
Graphics Card(s)
Sapphire Radeon Vega 56 NITRO+
Sound Card
None
Monitor(s) Displays
ASUS VG248QZ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 EVO 250GB*, 1TB Seagate Constellation ES, 2x Samsung 840 250GB in RAID0*

*Thanks ICIT2LOL for supplying me with all of these drives!
PSU
Corsair VS550
Case
Corsair Crystal 460X
Cooling
AMD Wraith Spire
Keyboard
Ducky Shine 6 w/ MX Browns and PBT keycaps
Mouse
Xtrfy M1-Ice
Internet Speed
100MBit/s down, 20MBit/s up
Antivirus
Bitdefender
Browser
Google Chrome
I would definitely look at replacing the HD - or the computer.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
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