Solved Windows cannot update

[Rookie27]

Windows 7 x64 cannot update, error 80073701, 80070490, 8E5E03FA

Hi, this problem has been nagging me for a while now. I have 31 updates that have not been able to be installed for a year or so now. I've run the Update Readiness Tool to no avail.

I've run sfc/scannow, don't understand all the errors, but most of it has to do with Wordpad. I can't upload CBS.zip, it is 11.3 MB, but I've uploaded sfcdetails.txt, a screenshot of the update errors I'm receiving and a screenshot of some of the updates I cannot install.

I don't understand some of the updates. For example, why is Windows trying to install both IE 10 and 11? And I only have .NET Framework 4.5.1 installed so why is Windows trying to install updates for .NET Framework 3.5?

 

[NoelDP]

Here's the critical error from the sfcdetails log -

2014-04-11 12:44:52, Info                  CSI    00000534 [SR] Repairing 1 components
2014-04-11 12:44:52, Info                  CSI    00000535 [SR] Beginning Verify and Repair transaction
2014-04-11 12:44:53, Info                  CSI    00000537 [SR] Cannot repair member file [l:22{11}]"wordpad.exe" of Microsoft-Windows-wordpad, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch

However, that is very unilkely to have caused the problems with Windows Update.

Please follow the Windows Update Posting Instructions and post the requested data
If the file is too large, delete the older CBSPersist files and try again.

 

[Rookie27]

Here's the critical error from the sfcdetails log -

2014-04-11 12:44:52, Info                  CSI    00000534 [SR] Repairing 1 components
2014-04-11 12:44:52, Info                  CSI    00000535 [SR] Beginning Verify and Repair transaction
2014-04-11 12:44:53, Info                  CSI    00000537 [SR] Cannot repair member file [l:22{11}]"wordpad.exe" of Microsoft-Windows-wordpad, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch

However, that is very unilkely to have caused the problems with Windows Update.

Please follow the Windows Update Posting Instructions and post the requested data
If the file is too large, delete the older CBSPersist files and try again.

Urm.. I reran the Update Readiness Tool, ran sfc/scannow, and ended up with a 32.6 MB CBS.log file. Help?

 

[NoelDP]

Compress it - it will probably come down to about 1.5MB

 

[Rookie27]

Compress it - it will probably come down to about 1.5MB

Ok, here it is.

 

[NoelDP]

Here's the error list from the CheckSUR log.

Checking Component Store
(f) CSI Missing Winning Component Key 0x00000000 amd64_microsoft-windows-crypt32-dll_31bf3856ad364e35_6.1.7601.17856_none_b96c8de0f491eb02  
(f) CSI Missing Winning Component Key 0x00000000 wow64_microsoft-windows-winsrv_31bf3856ad364e35_6.1.7601.17932_none_1ee1ad8fe7677bb7  
(f) CSI Missing Winning Component Key 0x00000000 amd64_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7601.17944_none_ca35fee3cadae518  
(f) CSI Missing Winning Component Key 0x00000000 amd64_microsoft-windows-wow64_31bf3856ad364e35_6.1.7601.17932_none_c63434a4ee00b5da  
(f) CSI Missing Winning Component Key 0x00000000 amd64_microsoft-windows-i..rnational-timezones_31bf3856ad364e35_6.1.7601.17955_none_73432417205118db  
(f) CSI Missing Winning Component Key 0x00000000 amd64_microsoft-windows-consolehost_31bf3856ad364e35_6.1.7601.17932_none_d26a33ec18cb49c4  
(f) CSI Missing Winning Component Key 0x00000000 amd64_microsoft-windows-minkernelapinamespace_31bf3856ad364e35_6.1.7601.17932_none_68c05c919281774d  
(f) CSI Missing Winning Component Key 0x00000000 wow64_microsoft-windows-kernelbase_31bf3856ad364e35_6.1.7601.17932_none_8f658f40ffa656a6  
(f) CSI Missing Winning Component Key 0x00000000 amd64_microsoft-windows-winsrv_31bf3856ad364e35_6.1.7601.17932_none_148d033db306b9bc  
(f) CSI Missing Winning Component Key 0x00000000 x86_microsoft-windows-minkernelapinamespace_31bf3856ad364e35_6.1.7601.17932_none_0ca1c10dda240617  
(f) CSI Missing Winning Component Key 0x00000000 x86_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7601.17944_none_6e176360127d73e2  
(f) CSI Missing Winning Component Key 0x00000000 amd64_microsoft-windows-kernelbase_31bf3856ad364e35_6.1.7601.17932_none_8510e4eecb4594ab  
(f) CSI Missing Winning Component Key 0x00000000 amd64_microsoft-windows-crypt32-dll.resources_31bf3856ad364e35_6.1.7601.17856_en-us_2c23a993d10498c7  
(f) CSI Missing Winning Component Key 0x00000000 x86_microsoft-windows-crypt32-dll.resources_31bf3856ad364e35_6.1.7601.17856_en-us_d0050e1018a72791  
(f) CSI Missing Winning Component Key 0x00000000 wow64_microsoft-windows-wow64_31bf3856ad364e35_6.1.7601.17932_none_d088def7226177d5  
(f) CSI Missing Winning Component Key 0x00000000 x86_microsoft-windows-wintrust-dll_31bf3856ad364e35_6.1.7601.17940_none_f1913a5cf86ee121  
(f) CSI Missing Winning Component Key 0x00000000 amd64_microsoft-windows-ntfs_31bf3856ad364e35_6.1.7601.17945_none_0477c74a33a2859a  
(f) CSI Missing Winning Component Key 0x00000000 x86_microsoft-windows-cryptnet-dll_31bf3856ad364e35_6.1.7601.17856_none_18f7719b5a366c36  
(f) CSI Missing Winning Component Key 0x00000000 amd64_microsoft-windows-security-kerberos_31bf3856ad364e35_6.1.7601.17926_none_44f41adac7735d74  
(f) CSI Missing Winning Component Key 0x00000000 wow64_microsoft-windows-security-kerberos_31bf3856ad364e35_6.1.7601.17926_none_4f48c52cfbd41f6f  
(f) CSI Missing Winning Component Key 0x00000000 amd64_microsoft-windows-kernelbase.resources_31bf3856ad364e35_6.1.7601.17932_en-us_d62b274acd39b2a6  
(f) CSI Missing Winning Component Key 0x00000000 amd64_microsoft-windows-cryptnet-dll_31bf3856ad364e35_6.1.7601.17856_none_75160d1f1293dd6c  
(f) CSI Missing Winning Component Key 0x00000000 wow64_microsoft-windows-kernel32_31bf3856ad364e35_6.1.7601.17932_none_fc20fc2ea15dceba  
(f) CSI Missing Winning Component Key 0x00000000 amd64_microsoft-windows-kernel32_31bf3856ad364e35_6.1.7601.17932_none_f1cc51dc6cfd0cbf  
(f) CSI Missing Winning Component Key 0x00000000 amd64_microsoft-windows-cryptsvc-dll_31bf3856ad364e35_6.1.7601.17856_none_d3fc6569b18d7211  
(f) CSI Missing Winning Component Key 0x00000000 amd64_microsoft-windows-wintrust-dll_31bf3856ad364e35_6.1.7601.17940_none_4dafd5e0b0cc5257  
(f) CSI Missing Winning Component Key 0x00000000 x86_microsoft-windows-cryptsvc-dll_31bf3856ad364e35_6.1.7601.17856_none_77ddc9e5f93000db  
(f) CSI Missing Winning Component Key 0x00000000 x86_microsoft-windows-crypt32-dll_31bf3856ad364e35_6.1.7601.17856_none_5d4df25d3c3479cc  
(f) CSI Missing Winning Component Key 0x00000000 wow64_microsoft-windows-kernelbase.resources_31bf3856ad364e35_6.1.7601.17932_en-us_e07fd19d019a74a1  
(f) CSI Missing Winning Component Key 0x00000000 amd64_microsoft-windows-i..timezones.resources_31bf3856ad364e35_6.1.7601.17955_en-us_e1711fab98858d98

It's obviously these errors which are causing your problem.

I'll post a fix for them later (or maybe tomorrow!)

 

[NoelDP]

Hmm looking at that list, I need some details first.

Please open an Elevated Command Prompt, and run the following commands...

REG LOAD HKLM\COMPONENTS C:\Windows\System32\config\COMPONENTS
REG QUERY HKLM\COMPONENTS\DerivedData\Components\x86_microsoft-windows-minkernelapinamespace_31bf3856ad364e35_6.1.7601.17932_none_0ca1c10dda240617 >>%userprofile%\desktop\npres.txt
REG QUERY HKLM\COMPONENTS\DerivedData\Components\amd64_microsoft-windows-i..timezones.resources_31bf3856ad364e35_6.1.7601.17955_en-us_e1711fab98858d98 >>%userprofile%\desktop\npres.txt
REG QUERY HKLM\COMPONENTS\DerivedData\Components\wow64_microsoft-windows-wow64_31bf3856ad364e35_6.1.7601.17932_none_d088def7226177d5   >>%userprofile%\desktop\npres.txt
 
.

This will create a file on your desktop - npres.txt - please upload that to your reply.


Here are some instructions to make life easier
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.

 

[Rookie27]

Hmm looking at that list, I need some details first.

Please open an Elevated Command Prompt, and run the following commands...

REG LOAD HKLM\COMPONENTS C:\Windows\System32\config\COMPONENTS
REG QUERY HKLM\COMPONENTS\DerivedData\Components\x86_microsoft-windows-minkernelapinamespace_31bf3856ad364e35_6.1.7601.17932_none_0ca1c10dda240617 >>%userprofile%\desktop\npres.txt
REG QUERY HKLM\COMPONENTS\DerivedData\Components\amd64_microsoft-windows-i..timezones.resources_31bf3856ad364e35_6.1.7601.17955_en-us_e1711fab98858d98 >>%userprofile%\desktop\npres.txt
REG QUERY HKLM\COMPONENTS\DerivedData\Components\wow64_microsoft-windows-wow64_31bf3856ad364e35_6.1.7601.17932_none_d088def7226177d5   >>%userprofile%\desktop\npres.txt
 
.

This will create a file on your desktop - npres.txt - please upload that to your reply.


Here are some instructions to make life easier
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.

I hope I did this correctly. I copied all the commands and pasted it in Command Prompt. Seems to me the operations completed, but I hit Enter anyway.

 

[NoelDP]

Yep - perfect

Good, that makes my life a little easier, as I was worried that entire Keys may be missing, but it looks like there's only one missing value in each.

Back later/tomorrow - it could take me a while to get things sorted.

 

[Rookie27]

Yep - perfect

Good, that makes my life a little easier, as I was worried that entire Keys may be missing, but it looks like there's only one missing value in each.

Back later/tomorrow - it could take me a while to get things sorted.

Alright, thanks man.

 

[NoelDP]

OK _ think I've got them now...



I've uploaded a file - r27aa.zip - to my OneDrive at Noel's OneDrive
Please download and save it to your desktop.
Right-click on the saved file and select Extract all...
Save it to the default location
This should create a file r27aa.reg in a folder r27aa

Now open an Elevated Command Prompt, and run the following command

REG LOAD HKLM\COMPONENTS C:\Windows\System32\config\COMPONENTS

right-click on the file, and select Merge
Accept the warnings, - you should then get a 'Success' message.
Close all windows, and reboot.

Then run a new CheckSUR scan, and post the new CheckSUR.log file.

 

[Rookie27]

OK _ think I've got them now...



I've uploaded a file - r27aa.zip - to my OneDrive at Noel's OneDrive
Please download and save it to your desktop.
Right-click on the saved file and select Extract all...
Save it to the default location
This should create a file r27aa.reg in a folder r27aa

Now open an Elevated Command Prompt, and run the following command

REG LOAD HKLM\COMPONENTS C:\Windows\System32\config\COMPONENTS

right-click on the file, and select Merge
Accept the warnings, - you should then get a 'Success' message.
Close all windows, and reboot.

Then run a new CheckSUR scan, and post the new CheckSUR.log file.

Hope I did this right. You mean extract it to Desktop, right? I ran the command and then merged the reg file. Here's the CheckSUR.log file.

 

[NoelDP]

OK -that was expected
The errors have moved down the chain one step, so we now have to correct those.

Checking Component Store
(f) CSI C Mark Deployment Missing 0x00000000 c!dbb478a27ad..08f2098ef26_31bf3856ad364e35_6.1.7601.17856_9c3c07d547e08a84 amd64_microsoft-windows-crypt32-dll_31bf3856ad364e35_6.1.7601.17856_none_b96c8de0f491eb02 
(f) CSI C Mark Deployment Missing 0x00000000 c!1097645b09a..a27540b6a67_31bf3856ad364e35_6.1.7601.17932_f219084906f4694c wow64_microsoft-windows-winsrv_31bf3856ad364e35_6.1.7601.17932_none_1ee1ad8fe7677bb7 
(f) CSI C Mark Deployment Missing 0x00000000 c!b3696f696f7..a912dcea207_31bf3856ad364e35_6.1.7601.17944_728c14075c54dab1 amd64_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7601.17944_none_ca35fee3cadae518 
(f) CSI C Mark Deployment Missing 0x00000000 c!f0e4d525e2c..20e25a72d1f_31bf3856ad364e35_6.1.7601.17932_3f5ac120b1de5a70 amd64_microsoft-windows-wow64_31bf3856ad364e35_6.1.7601.17932_none_c63434a4ee00b5da 
(f) CSI C Mark Deployment Missing 0x00000000 c!93da2938484..9deccf6ed6a_31bf3856ad364e35_6.1.7601.17955_f92ff2115042ac1a amd64_microsoft-windows-i..rnational-timezones_31bf3856ad364e35_6.1.7601.17955_none_73432417205118db 
(f) CSI C Mark Deployment Missing 0x00000000 c!f0e4d525e2c..20e25a72d1f_31bf3856ad364e35_6.1.7601.17932_3f5ac120b1de5a70 amd64_microsoft-windows-consolehost_31bf3856ad364e35_6.1.7601.17932_none_d26a33ec18cb49c4 
(f) CSI C Mark Deployment Missing 0x00000000 c!04b4b0f3781..a2a9d6455f1_31bf3856ad364e35_6.1.7601.17932_27a74f94906479b5 amd64_microsoft-windows-minkernelapinamespace_31bf3856ad364e35_6.1.7601.17932_none_68c05c919281774d 
(f) CSI C Mark Deployment Missing 0x00000000 c!1097645b09a..a27540b6a67_31bf3856ad364e35_6.1.7601.17932_f219084906f4694c wow64_microsoft-windows-kernelbase_31bf3856ad364e35_6.1.7601.17932_none_8f658f40ffa656a6 
(f) CSI C Mark Deployment Missing 0x00000000 c!f0e4d525e2c..20e25a72d1f_31bf3856ad364e35_6.1.7601.17932_3f5ac120b1de5a70 amd64_microsoft-windows-winsrv_31bf3856ad364e35_6.1.7601.17932_none_148d033db306b9bc 
(f) CSI C Mark Deployment Missing 0x00000000 c!04b4b0f3781..a2a9d6455f1_31bf3856ad364e35_6.1.7601.17932_27a74f94906479b5 x86_microsoft-windows-minkernelapinamespace_31bf3856ad364e35_6.1.7601.17932_none_0ca1c10dda240617 
(f) CSI C Mark Deployment Missing 0x00000000 c!ce97520aa96..c01eecc7dc6_31bf3856ad364e35_6.1.7601.17944_0e4950c5ca54c97c x86_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7601.17944_none_6e176360127d73e2 
(f) CSI C Mark Deployment Missing 0x00000000 c!f0e4d525e2c..20e25a72d1f_31bf3856ad364e35_6.1.7601.17932_3f5ac120b1de5a70 amd64_microsoft-windows-kernelbase_31bf3856ad364e35_6.1.7601.17932_none_8510e4eecb4594ab 
(f) CSI C Mark Deployment Missing 0x00000000 c!2983292a039..68110549853_31bf3856ad364e35_6.1.7601.17856_b2c5c7210297143c amd64_microsoft-windows-crypt32-dll.resources_31bf3856ad364e35_6.1.7601.17856_en-us_2c23a993d10498c7 
(f) CSI C Mark Deployment Missing 0x00000000 c!71df452da88..d58b1183f44_31bf3856ad364e35_6.1.7601.17856_cf45c3fe0d28ec48 x86_microsoft-windows-crypt32-dll.resources_31bf3856ad364e35_6.1.7601.17856_en-us_d0050e1018a72791 
(f) CSI C Mark Deployment Missing 0x00000000 c!1097645b09a..a27540b6a67_31bf3856ad364e35_6.1.7601.17932_f219084906f4694c wow64_microsoft-windows-wow64_31bf3856ad364e35_6.1.7601.17932_none_d088def7226177d5 
(f) CSI C Mark Deployment Missing 0x00000000 c!56bdb4ea4c7..d7ff18f36b5_31bf3856ad364e35_6.1.7601.17940_2409143ba749e790 x86_microsoft-windows-wintrust-dll_31bf3856ad364e35_6.1.7601.17940_none_f1913a5cf86ee121 
(f) CSI C Mark Deployment Missing 0x00000000 c!7fc780bf6a7..84108b295b5_31bf3856ad364e35_6.1.7601.17945_56cdf7fd7eeb0060 amd64_microsoft-windows-ntfs_31bf3856ad364e35_6.1.7601.17945_none_0477c74a33a2859a 
(f) CSI C Mark Deployment Missing 0x00000000 c!60ebb031b4c..169e3229ee3_31bf3856ad364e35_6.1.7601.17856_eb77d0c92d3e81d1 x86_microsoft-windows-cryptnet-dll_31bf3856ad364e35_6.1.7601.17856_none_18f7719b5a366c36 
(f) CSI C Mark Deployment Missing 0x00000000 c!ead306ba053..c386bcb3330_31bf3856ad364e35_6.1.7601.17926_be2467a487e7930c amd64_microsoft-windows-security-kerberos_31bf3856ad364e35_6.1.7601.17926_none_44f41adac7735d74 
(f) CSI C Mark Deployment Missing 0x00000000 c!ead306ba053..c386bcb3330_31bf3856ad364e35_6.1.7601.17926_be2467a487e7930c wow64_microsoft-windows-security-kerberos_31bf3856ad364e35_6.1.7601.17926_none_4f48c52cfbd41f6f 
(f) CSI C Mark Deployment Missing 0x00000000 c!9ff291cf7d4..a05942ddbd6_31bf3856ad364e35_6.1.7601.17932_fd2396c5f78ab28c amd64_microsoft-windows-kernelbase.resources_31bf3856ad364e35_6.1.7601.17932_en-us_d62b274acd39b2a6 
(f) CSI C Mark Deployment Missing 0x00000000 c!0ca1d9f24f1..104019b8703_31bf3856ad364e35_6.1.7601.17856_05e3521beba0fe14 amd64_microsoft-windows-cryptnet-dll_31bf3856ad364e35_6.1.7601.17856_none_75160d1f1293dd6c 
(f) CSI C Mark Deployment Missing 0x00000000 c!1097645b09a..a27540b6a67_31bf3856ad364e35_6.1.7601.17932_f219084906f4694c wow64_microsoft-windows-kernel32_31bf3856ad364e35_6.1.7601.17932_none_fc20fc2ea15dceba 
(f) CSI C Mark Deployment Missing 0x00000000 c!f0e4d525e2c..20e25a72d1f_31bf3856ad364e35_6.1.7601.17932_3f5ac120b1de5a70 amd64_microsoft-windows-kernel32_31bf3856ad364e35_6.1.7601.17932_none_f1cc51dc6cfd0cbf 
(f) CSI C Mark Deployment Missing 0x00000000 c!0ca1d9f24f1..104019b8703_31bf3856ad364e35_6.1.7601.17856_05e3521beba0fe14 amd64_microsoft-windows-cryptsvc-dll_31bf3856ad364e35_6.1.7601.17856_none_d3fc6569b18d7211 
(f) CSI C Mark Deployment Missing 0x00000000 c!0343d45d929..2a1a4ed35cd_31bf3856ad364e35_6.1.7601.17940_005656ed1e4e431f amd64_microsoft-windows-wintrust-dll_31bf3856ad364e35_6.1.7601.17940_none_4dafd5e0b0cc5257 
(f) CSI C Mark Deployment Missing 0x00000000 c!60ebb031b4c..169e3229ee3_31bf3856ad364e35_6.1.7601.17856_eb77d0c92d3e81d1 x86_microsoft-windows-cryptsvc-dll_31bf3856ad364e35_6.1.7601.17856_none_77ddc9e5f93000db 
(f) CSI C Mark Deployment Missing 0x00000000 c!d8b60070528..2735db86b13_31bf3856ad364e35_6.1.7601.17856_a85ea1b373d5871f x86_microsoft-windows-crypt32-dll_31bf3856ad364e35_6.1.7601.17856_none_5d4df25d3c3479cc 
(f) CSI C Mark Deployment Missing 0x00000000 c!169448f6946..9955150ef58_31bf3856ad364e35_6.1.7601.17932_d2b922cf63a1a5af wow64_microsoft-windows-kernelbase.resources_31bf3856ad364e35_6.1.7601.17932_en-us_e07fd19d019a74a1 
(f) CSI C Mark Deployment Missing 0x00000000 c!7c8862a148d..afd8e17667d_31bf3856ad364e35_6.1.7601.17955_ac0db19b0c91b800 amd64_microsoft-windows-i..timezones.resources_31bf3856ad364e35_6.1.7601.17955_en-us_e1711fab98858d98

I'll try and get to them early this evening.

 

[Rookie27]

OK -that was expected
The errors have moved down the chain one step, so we now have to correct those.

Checking Component Store
(f) CSI C Mark Deployment Missing 0x00000000 c!dbb478a27ad..08f2098ef26_31bf3856ad364e35_6.1.7601.17856_9c3c07d547e08a84 amd64_microsoft-windows-crypt32-dll_31bf3856ad364e35_6.1.7601.17856_none_b96c8de0f491eb02 
(f) CSI C Mark Deployment Missing 0x00000000 c!1097645b09a..a27540b6a67_31bf3856ad364e35_6.1.7601.17932_f219084906f4694c wow64_microsoft-windows-winsrv_31bf3856ad364e35_6.1.7601.17932_none_1ee1ad8fe7677bb7 
(f) CSI C Mark Deployment Missing 0x00000000 c!b3696f696f7..a912dcea207_31bf3856ad364e35_6.1.7601.17944_728c14075c54dab1 amd64_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7601.17944_none_ca35fee3cadae518 
(f) CSI C Mark Deployment Missing 0x00000000 c!f0e4d525e2c..20e25a72d1f_31bf3856ad364e35_6.1.7601.17932_3f5ac120b1de5a70 amd64_microsoft-windows-wow64_31bf3856ad364e35_6.1.7601.17932_none_c63434a4ee00b5da 
(f) CSI C Mark Deployment Missing 0x00000000 c!93da2938484..9deccf6ed6a_31bf3856ad364e35_6.1.7601.17955_f92ff2115042ac1a amd64_microsoft-windows-i..rnational-timezones_31bf3856ad364e35_6.1.7601.17955_none_73432417205118db 
(f) CSI C Mark Deployment Missing 0x00000000 c!f0e4d525e2c..20e25a72d1f_31bf3856ad364e35_6.1.7601.17932_3f5ac120b1de5a70 amd64_microsoft-windows-consolehost_31bf3856ad364e35_6.1.7601.17932_none_d26a33ec18cb49c4 
(f) CSI C Mark Deployment Missing 0x00000000 c!04b4b0f3781..a2a9d6455f1_31bf3856ad364e35_6.1.7601.17932_27a74f94906479b5 amd64_microsoft-windows-minkernelapinamespace_31bf3856ad364e35_6.1.7601.17932_none_68c05c919281774d 
(f) CSI C Mark Deployment Missing 0x00000000 c!1097645b09a..a27540b6a67_31bf3856ad364e35_6.1.7601.17932_f219084906f4694c wow64_microsoft-windows-kernelbase_31bf3856ad364e35_6.1.7601.17932_none_8f658f40ffa656a6 
(f) CSI C Mark Deployment Missing 0x00000000 c!f0e4d525e2c..20e25a72d1f_31bf3856ad364e35_6.1.7601.17932_3f5ac120b1de5a70 amd64_microsoft-windows-winsrv_31bf3856ad364e35_6.1.7601.17932_none_148d033db306b9bc 
(f) CSI C Mark Deployment Missing 0x00000000 c!04b4b0f3781..a2a9d6455f1_31bf3856ad364e35_6.1.7601.17932_27a74f94906479b5 x86_microsoft-windows-minkernelapinamespace_31bf3856ad364e35_6.1.7601.17932_none_0ca1c10dda240617 
(f) CSI C Mark Deployment Missing 0x00000000 c!ce97520aa96..c01eecc7dc6_31bf3856ad364e35_6.1.7601.17944_0e4950c5ca54c97c x86_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7601.17944_none_6e176360127d73e2 
(f) CSI C Mark Deployment Missing 0x00000000 c!f0e4d525e2c..20e25a72d1f_31bf3856ad364e35_6.1.7601.17932_3f5ac120b1de5a70 amd64_microsoft-windows-kernelbase_31bf3856ad364e35_6.1.7601.17932_none_8510e4eecb4594ab 
(f) CSI C Mark Deployment Missing 0x00000000 c!2983292a039..68110549853_31bf3856ad364e35_6.1.7601.17856_b2c5c7210297143c amd64_microsoft-windows-crypt32-dll.resources_31bf3856ad364e35_6.1.7601.17856_en-us_2c23a993d10498c7 
(f) CSI C Mark Deployment Missing 0x00000000 c!71df452da88..d58b1183f44_31bf3856ad364e35_6.1.7601.17856_cf45c3fe0d28ec48 x86_microsoft-windows-crypt32-dll.resources_31bf3856ad364e35_6.1.7601.17856_en-us_d0050e1018a72791 
(f) CSI C Mark Deployment Missing 0x00000000 c!1097645b09a..a27540b6a67_31bf3856ad364e35_6.1.7601.17932_f219084906f4694c wow64_microsoft-windows-wow64_31bf3856ad364e35_6.1.7601.17932_none_d088def7226177d5 
(f) CSI C Mark Deployment Missing 0x00000000 c!56bdb4ea4c7..d7ff18f36b5_31bf3856ad364e35_6.1.7601.17940_2409143ba749e790 x86_microsoft-windows-wintrust-dll_31bf3856ad364e35_6.1.7601.17940_none_f1913a5cf86ee121 
(f) CSI C Mark Deployment Missing 0x00000000 c!7fc780bf6a7..84108b295b5_31bf3856ad364e35_6.1.7601.17945_56cdf7fd7eeb0060 amd64_microsoft-windows-ntfs_31bf3856ad364e35_6.1.7601.17945_none_0477c74a33a2859a 
(f) CSI C Mark Deployment Missing 0x00000000 c!60ebb031b4c..169e3229ee3_31bf3856ad364e35_6.1.7601.17856_eb77d0c92d3e81d1 x86_microsoft-windows-cryptnet-dll_31bf3856ad364e35_6.1.7601.17856_none_18f7719b5a366c36 
(f) CSI C Mark Deployment Missing 0x00000000 c!ead306ba053..c386bcb3330_31bf3856ad364e35_6.1.7601.17926_be2467a487e7930c amd64_microsoft-windows-security-kerberos_31bf3856ad364e35_6.1.7601.17926_none_44f41adac7735d74 
(f) CSI C Mark Deployment Missing 0x00000000 c!ead306ba053..c386bcb3330_31bf3856ad364e35_6.1.7601.17926_be2467a487e7930c wow64_microsoft-windows-security-kerberos_31bf3856ad364e35_6.1.7601.17926_none_4f48c52cfbd41f6f 
(f) CSI C Mark Deployment Missing 0x00000000 c!9ff291cf7d4..a05942ddbd6_31bf3856ad364e35_6.1.7601.17932_fd2396c5f78ab28c amd64_microsoft-windows-kernelbase.resources_31bf3856ad364e35_6.1.7601.17932_en-us_d62b274acd39b2a6 
(f) CSI C Mark Deployment Missing 0x00000000 c!0ca1d9f24f1..104019b8703_31bf3856ad364e35_6.1.7601.17856_05e3521beba0fe14 amd64_microsoft-windows-cryptnet-dll_31bf3856ad364e35_6.1.7601.17856_none_75160d1f1293dd6c 
(f) CSI C Mark Deployment Missing 0x00000000 c!1097645b09a..a27540b6a67_31bf3856ad364e35_6.1.7601.17932_f219084906f4694c wow64_microsoft-windows-kernel32_31bf3856ad364e35_6.1.7601.17932_none_fc20fc2ea15dceba 
(f) CSI C Mark Deployment Missing 0x00000000 c!f0e4d525e2c..20e25a72d1f_31bf3856ad364e35_6.1.7601.17932_3f5ac120b1de5a70 amd64_microsoft-windows-kernel32_31bf3856ad364e35_6.1.7601.17932_none_f1cc51dc6cfd0cbf 
(f) CSI C Mark Deployment Missing 0x00000000 c!0ca1d9f24f1..104019b8703_31bf3856ad364e35_6.1.7601.17856_05e3521beba0fe14 amd64_microsoft-windows-cryptsvc-dll_31bf3856ad364e35_6.1.7601.17856_none_d3fc6569b18d7211 
(f) CSI C Mark Deployment Missing 0x00000000 c!0343d45d929..2a1a4ed35cd_31bf3856ad364e35_6.1.7601.17940_005656ed1e4e431f amd64_microsoft-windows-wintrust-dll_31bf3856ad364e35_6.1.7601.17940_none_4dafd5e0b0cc5257 
(f) CSI C Mark Deployment Missing 0x00000000 c!60ebb031b4c..169e3229ee3_31bf3856ad364e35_6.1.7601.17856_eb77d0c92d3e81d1 x86_microsoft-windows-cryptsvc-dll_31bf3856ad364e35_6.1.7601.17856_none_77ddc9e5f93000db 
(f) CSI C Mark Deployment Missing 0x00000000 c!d8b60070528..2735db86b13_31bf3856ad364e35_6.1.7601.17856_a85ea1b373d5871f x86_microsoft-windows-crypt32-dll_31bf3856ad364e35_6.1.7601.17856_none_5d4df25d3c3479cc 
(f) CSI C Mark Deployment Missing 0x00000000 c!169448f6946..9955150ef58_31bf3856ad364e35_6.1.7601.17932_d2b922cf63a1a5af wow64_microsoft-windows-kernelbase.resources_31bf3856ad364e35_6.1.7601.17932_en-us_e07fd19d019a74a1 
(f) CSI C Mark Deployment Missing 0x00000000 c!7c8862a148d..afd8e17667d_31bf3856ad364e35_6.1.7601.17955_ac0db19b0c91b800 amd64_microsoft-windows-i..timezones.resources_31bf3856ad364e35_6.1.7601.17955_en-us_e1711fab98858d98

I'll try and get to them early this evening.

Ok.

 

[NoelDP]

I need to check my reasoning again...

Please run the following commands, and post the results.

REG QUERY HKLM\COMPONENTS\DerivedData\Components\amd64_dbb478a27ada4318489f508f2098ef26_31bf3856ad364e35_6.1.7601.17856_none_9c3c07d547e08a84
REG QUERY HKLM\COMPONENTS\DerivedData\Components\x86_microsoft-windows-crypt32-dll.resources_31bf3856ad364e35_6.1.7601.17856_en-us_d0050e1018a72791
 REG QUERY HKLM\COMPONENTS\DerivedData\Components\amd64_microsoft-windows-security-kerberos_31bf3856ad364e35_6.1.7601.17926_none_44f41adac7735d74

post the results, as before.

 

[Rookie27]

I need to check my reasoning again...

Please run the following commands, and post the results.

REG QUERY HKLM\COMPONENTS\DerivedData\Components\amd64_dbb478a27ada4318489f508f2098ef26_31bf3856ad364e35_6.1.7601.17856_none_9c3c07d547e08a84
REG QUERY HKLM\COMPONENTS\DerivedData\Components\x86_microsoft-windows-crypt32-dll.resources_31bf3856ad364e35_6.1.7601.17856_en-us_d0050e1018a72791
 REG QUERY HKLM\COMPONENTS\DerivedData\Components\amd64_microsoft-windows-security-kerberos_31bf3856ad364e35_6.1.7601.17926_none_44f41adac7735d74

post the results, as before.

Should I merge the reg file again? I tried running the commands alone and got these errors.

 

[NoelDP]

Please do nothing except what I ask - it's all too easy to totally screw the machine messing with the registry.
It's interesting that the first command failed while the second succeeded..

Please try it this way instead - make sure that the last command is properly run, by hitting the Enter key before copying the result to your reply...

REG LOAD HKLM\COMPONENTS C:\WIndows\System32\config\COMPONENTS
REG QUERY HKLM\COMPONENTS\DerivedData\Components\amd64_dbb478a27ada4318489f508f2098ef26_31bf3856ad364e35_6.1.7601.17856_none_9c3c07d547e08a84
REG QUERY HKLM\COMPONENTS\DerivedData\Components\x86_microsoft-windows-crypt32-dll.resources_31bf3856ad364e35_6.1.7601.17856_en-us_d0050e1018a72791
 REG QUERY HKLM\COMPONENTS\DerivedData\Components\amd64_microsoft-windows-security-kerberos_31bf3856ad364e35_6.1.7601.17926_none_44f41adac7735d74
 
.

 

[Rookie27]

Please do nothing except what I ask - it's all too easy to totally screw the machine messing with the registry.
It's interesting that the first command failed while the second succeeded..

Please try it this way instead - make sure that the last command is properly run, by hitting the Enter key before copying the result to your reply...

REG LOAD HKLM\COMPONENTS C:\WIndows\System32\config\COMPONENTS
REG QUERY HKLM\COMPONENTS\DerivedData\Components\amd64_dbb478a27ada4318489f508f2098ef26_31bf3856ad364e35_6.1.7601.17856_none_9c3c07d547e08a84
REG QUERY HKLM\COMPONENTS\DerivedData\Components\x86_microsoft-windows-crypt32-dll.resources_31bf3856ad364e35_6.1.7601.17856_en-us_d0050e1018a72791
 REG QUERY HKLM\COMPONENTS\DerivedData\Components\amd64_microsoft-windows-security-kerberos_31bf3856ad364e35_6.1.7601.17926_none_44f41adac7735d74
 
.

Don't worry, I didn't merge the reg file. Urm.. got another error.

 

[NoelDP]

I'm not actually surprised by the error - but by the successes.


I need to have a look at your COMPONENTS registry hive

Please copy the C:\Windows\System32\config\COMPONENTS file (no extension) to your desktop and then compress it - upload the compressed file to your favoured fileshare site (preferably Dropbox or OneDrive) and post a link.

 

[Rookie27]

I'm not actually surprised by the error - but by the successes.


I need to have a look at your COMPONENTS registry hive

Please copy the C:\Windows\System32\config\COMPONENTS file (no extension) to your desktop and then compress it - upload the compressed file to your favoured fileshare site (preferably Dropbox or OneDrive) and post a link.

Noel, it says I can't copy it because it is open in System. What should I do?