Windows defender error 0x80070424

A

ajadepoju

New member
Local time
5:39 PM
Messages
17
I got hit by a virus a while back. Now ive done what i can to fix things for months but to no avail, so hopefully someone with more knowledge can help. When i try to run defender that happens.
I have found a lot of similar stories to mine but with minor differences to my own issues so its hard to know what to do. Most of the support pages say to go to services and edit. But things are missing. I was instructed to create a binary path but which i did. But i dont think its connected to anything? I cant update my computer because of this and its taking its toll.
 

My Computer

OS
windows 7 home premuim
Hi,

0x80070424 is often caused by a system that is not updated, sometimes due to existing malware on the system. Is your current Windows installation up-to-date?

If there is malware present on your system, I suggest scanning from outside the Windows environment. Please follow this tutorial to do that, and remove any threats. Make a note of the threats it finds, if any, and post back the names here.

http://www.sevenforums.com/tutorials/166445-windows-defender-offline.html

Regards,
Golden
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Golden Mk. I.4
OS
Windows 10 Pro x64 ; Xubuntu x64
CPU
Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz
Motherboard
Gigabyte P55A-UD3R Rev.1. Award BIOS F13
Memory
16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24)
Graphics Card(s)
EVGA NVidia GTX 560 1024MB
Sound Card
Realtek Integrated
Monitor(s) Displays
Dual Samsung SyncMaster 2494HS
Screen Resolution
1920*1080 and 1920*1080
Hard Drives
1*Samsung 840 EVO 120GB SSD;
1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
1*Samsung F1 SpinPoint 1TB;
2*Western Digital 1TB External USB 3.0
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0
PSU
Thermaltake ToughPower QFan 750W
Case
Thermaltake Element S VK60001W2Z
Cooling
Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans
Keyboard
Logitech G110
Mouse
Logitech MX518
This is the only computer i have access to im afraid. I dont think i can do that.
 

My Computer

OS
windows 7 home premuim
Thats not good - you need to access another known safe computer to burn the DVD/ISO, then boot from it on the infected computer.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Golden Mk. I.4
OS
Windows 10 Pro x64 ; Xubuntu x64
CPU
Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz
Motherboard
Gigabyte P55A-UD3R Rev.1. Award BIOS F13
Memory
16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24)
Graphics Card(s)
EVGA NVidia GTX 560 1024MB
Sound Card
Realtek Integrated
Monitor(s) Displays
Dual Samsung SyncMaster 2494HS
Screen Resolution
1920*1080 and 1920*1080
Hard Drives
1*Samsung 840 EVO 120GB SSD;
1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
1*Samsung F1 SpinPoint 1TB;
2*Western Digital 1TB External USB 3.0
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0
PSU
Thermaltake ToughPower QFan 750W
Case
Thermaltake Element S VK60001W2Z
Cooling
Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans
Keyboard
Logitech G110
Mouse
Logitech MX518
No, i havent been able to update for a while. After a virus a while back i havent been able to.
 

My Computer

OS
windows 7 home premuim
OK. See my advice above^ until you do that, there isn't much else we can do.

Do you know which virus you were infected with?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Golden Mk. I.4
OS
Windows 10 Pro x64 ; Xubuntu x64
CPU
Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz
Motherboard
Gigabyte P55A-UD3R Rev.1. Award BIOS F13
Memory
16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24)
Graphics Card(s)
EVGA NVidia GTX 560 1024MB
Sound Card
Realtek Integrated
Monitor(s) Displays
Dual Samsung SyncMaster 2494HS
Screen Resolution
1920*1080 and 1920*1080
Hard Drives
1*Samsung 840 EVO 120GB SSD;
1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
1*Samsung F1 SpinPoint 1TB;
2*Western Digital 1TB External USB 3.0
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0
PSU
Thermaltake ToughPower QFan 750W
Case
Thermaltake Element S VK60001W2Z
Cooling
Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans
Keyboard
Logitech G110
Mouse
Logitech MX518
It was more than a month or two ago. I dont recall the virus im afraid. In regards to your suggestion without access to another computer am i basically stuck?
 

My Computer

OS
windows 7 home premuim
Mmmm. Lets try something:

1. Download and try to install the FREE version of Malwarebytes
2. Run a FULL scan if possible
3. If it finds threats, make a note of them for posting back here, and delete them if you get the option.
4. After scanning and removal is complete, reboot your system and log in as normal
5. Scan with Malwarebytes again.
6. If nothing is found, try and update Windows - if it can't update, post the error code here.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Golden Mk. I.4
OS
Windows 10 Pro x64 ; Xubuntu x64
CPU
Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz
Motherboard
Gigabyte P55A-UD3R Rev.1. Award BIOS F13
Memory
16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24)
Graphics Card(s)
EVGA NVidia GTX 560 1024MB
Sound Card
Realtek Integrated
Monitor(s) Displays
Dual Samsung SyncMaster 2494HS
Screen Resolution
1920*1080 and 1920*1080
Hard Drives
1*Samsung 840 EVO 120GB SSD;
1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
1*Samsung F1 SpinPoint 1TB;
2*Western Digital 1TB External USB 3.0
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0
PSU
Thermaltake ToughPower QFan 750W
Case
Thermaltake Element S VK60001W2Z
Cooling
Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans
Keyboard
Logitech G110
Mouse
Logitech MX518
i have the paid version of malwarebytes i scan frequently, ill start a new scan now
 

My Computer

OS
windows 7 home premuim
:thumbsup:
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Golden Mk. I.4
OS
Windows 10 Pro x64 ; Xubuntu x64
CPU
Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz
Motherboard
Gigabyte P55A-UD3R Rev.1. Award BIOS F13
Memory
16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24)
Graphics Card(s)
EVGA NVidia GTX 560 1024MB
Sound Card
Realtek Integrated
Monitor(s) Displays
Dual Samsung SyncMaster 2494HS
Screen Resolution
1920*1080 and 1920*1080
Hard Drives
1*Samsung 840 EVO 120GB SSD;
1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
1*Samsung F1 SpinPoint 1TB;
2*Western Digital 1TB External USB 3.0
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0
PSU
Thermaltake ToughPower QFan 750W
Case
Thermaltake Element S VK60001W2Z
Cooling
Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans
Keyboard
Logitech G110
Mouse
Logitech MX518
please download Downloading Farbar Service Scanner and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center
    • Windows Update
    • Windows Defender
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.
 

My Computer

OS
32 bit
Golden said:
Mmmm. Lets try something:

1. Download and try to install the FREE version of Malwarebytes
2. Run a FULL scan if possible
3. If it finds threats, make a note of them for posting back here, and delete them if you get the option.
4. After scanning and removal is complete, reboot your system and log in as normal
5. Scan with Malwarebytes again.
6. If nothing is found, try and update Windows - if it can't update, post the error code here.
Click to expand...
Ive done the scan. Now funnily enough this one seems to come up every scan. I dont know if im getting the same bug or if its just not removing it. http://puu.sh/12xLk
 

My Computer

OS
windows 7 home premuim
Yep - thats the problem. Follow shawn77's suggestions.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Golden Mk. I.4
OS
Windows 10 Pro x64 ; Xubuntu x64
CPU
Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz
Motherboard
Gigabyte P55A-UD3R Rev.1. Award BIOS F13
Memory
16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24)
Graphics Card(s)
EVGA NVidia GTX 560 1024MB
Sound Card
Realtek Integrated
Monitor(s) Displays
Dual Samsung SyncMaster 2494HS
Screen Resolution
1920*1080 and 1920*1080
Hard Drives
1*Samsung 840 EVO 120GB SSD;
1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
1*Samsung F1 SpinPoint 1TB;
2*Western Digital 1TB External USB 3.0
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0
PSU
Thermaltake ToughPower QFan 750W
Case
Thermaltake Element S VK60001W2Z
Cooling
Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans
Keyboard
Logitech G110
Mouse
Logitech MX518
shawn77 said:
please download Downloading Farbar Service Scanner and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center
    • Windows Update
    • Windows Defender
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.
Click to expand...

But when i do this and click "scan" http://puu.sh/12xLk that happens
 

My Computer

OS
windows 7 home premuim
  • Download & SAVE to your Desktop RogueKiller or from here
  • Quit all programs that you may have started.
  • Please disconnect any USB or external drives from the computer before you run this scan!
  • For Vista or Windows 7, right-click and select "Run as Administrator to start"
  • For Windows XP, double-click to start.
  • Wait until Prescan has finished ...
  • Then Click on "Scan" button
  • Wait until the Status box shows "Scan Finished"
  • Click on Report and copy/paste the content of the Notepad into your next reply.
  • The log should be found in RKreport[1].txt on your Desktop
  • Exit/Close RogueKiller
 

My Computer

OS
32 bit
shawn77 said:
  • Download & SAVE to your Desktop RogueKiller or from here
  • Quit all programs that you may have started.
  • Please disconnect any USB or external drives from the computer before you run this scan!
  • For Vista or Windows 7, right-click and select "Run as Administrator to start"
  • For Windows XP, double-click to start.
  • Wait until Prescan has finished ...
  • Then Click on "Scan" button
  • Wait until the Status box shows "Scan Finished"
  • Click on Report and copy/paste the content of the Notepad into your next reply.
  • The log should be found in RKreport[1].txt on your Desktop
  • Exit/Close RogueKiller
Click to expand...
RogueKiller V8.0.2 [08/31/2012] by Tigzy
mail: tigzyRK<at>gmail<dot>com
Feedback: RogueKiller - Geeks to Go Forums
Blog: tigzy-RK

Operating System: Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : Aarron [Admin rights]
Mode : Scan -- Date : 09/07/2012 09:31:49

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 7 ¤¤¤
[HJ] HKLM\[...]\System : EnableLUA (0) -> FOUND
[HJ] HKLM\[...]\Wow6432Node\System : EnableLUA (0) -> FOUND
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND
[HJ INPROC][ZeroAccess] HKCR\[...]\InprocServer32 : (C:\$Recycle.Bin\S-1-5-21-3364007784-3991715225-2710952795-1000\$1939de08022f29099ec554d1f6c40f43\n.) -> FOUND
[HJ INPROC][ZeroAccess] HKCR\[...]\InprocServer32 : (C:\$Recycle.Bin\S-1-5-18\$1939de08022f29099ec554d1f6c40f43\n.) -> FOUND
[HJ INPROC][ZeroAccess] HKLM\[...]\InprocServer32 : (C:\$Recycle.Bin\S-1-5-18\$1939de08022f29099ec554d1f6c40f43\n.) -> FOUND

¤¤¤ Particular Files / Folders: ¤¤¤
[ZeroAccess][FILE] @ : C:\Windows\Installer\{1939de08-022f-2909-9ec5-54d1f6c40f43}\@ --> FOUND
[ZeroAccess][FOLDER] U : C:\Windows\Installer\{1939de08-022f-2909-9ec5-54d1f6c40f43}\U --> FOUND
[ZeroAccess][FOLDER] L : C:\Windows\Installer\{1939de08-022f-2909-9ec5-54d1f6c40f43}\L --> FOUND
[ZeroAccess][FILE] Desktop.ini : C:\Windows\Assembly\GAC_32\Desktop.ini --> FOUND
[ZeroAccess][FILE] Desktop.ini : C:\Windows\Assembly\GAC_64\Desktop.ini --> FOUND
[ZeroAccess][FILE] @ : C:\$recycle.bin\S-1-5-18\$1939de08022f29099ec554d1f6c40f43\@ --> FOUND
[ZeroAccess][FILE] @ : C:\$recycle.bin\S-1-5-21-3364007784-3991715225-2710952795-1000\$1939de08022f29099ec554d1f6c40f43\@ --> FOUND
[ZeroAccess][FOLDER] U : C:\$recycle.bin\S-1-5-18\$1939de08022f29099ec554d1f6c40f43\U --> FOUND
[ZeroAccess][FOLDER] U : C:\$recycle.bin\S-1-5-21-3364007784-3991715225-2710952795-1000\$1939de08022f29099ec554d1f6c40f43\U --> FOUND
[ZeroAccess][FOLDER] L : C:\$recycle.bin\S-1-5-18\$1939de08022f29099ec554d1f6c40f43\L --> FOUND
[ZeroAccess][FOLDER] L : C:\$recycle.bin\S-1-5-21-3364007784-3991715225-2710952795-1000\$1939de08022f29099ec554d1f6c40f43\L --> FOUND

¤¤¤ Driver : [NOT LOADED] ¤¤¤

¤¤¤ Infection : ZeroAccess ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> C:\Windows\system32\drivers\etc\hosts

127.0.0.1 activate.adobe.com
127.0.0.1 practivate.adobe.com
127.0.0.1 ereg.adobe.com
127.0.0.1 activate.wip3.adobe.com
127.0.0.1 wip3.adobe.com
127.0.0.1 3dns-3.adobe.com
127.0.0.1 3dns-2.adobe.com
127.0.0.1 adobe-dns.adobe.com
127.0.0.1 adobe-dns-2.adobe.com
127.0.0.1 adobe-dns-3.adobe.com
127.0.0.1 ereg.wip3.adobe.com
127.0.0.1 activate-sea.adobe.com
127.0.0.1 wwis-dubc1-vip60.adobe.com
127.0.0.1 activate-sjc0.adobe.com
127.0.0.1 adobe.activate.com
127.0.0.1 adobeereg.com
127.0.0.1 Registration
127.0.0.1 wwis-dubc1-vip60.adobe.com
127.0.0.1 125.252.224.90
127.0.0.1 125.252.224.91
[...]


¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: ST9750420AS ATA Device +++++
--- User ---
[MBR] 9a981f34d080484c3cd7bc255c8f7455
[BSP] 64a9930d5d65a8994b3e7890bf33f9f9 : Windows 7 MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 100 Mo
1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 206848 | Size: 715302 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[1].txt >>
RKreport[1].txt
 

My Computer

OS
windows 7 home premuim
Press the DELETE option

Copy the log and paste it here
 

My Computer

OS
32 bit
shawn77 said:
Press the DELETE option

Copy the log and paste it here
Click to expand...
RogueKiller V8.0.2 [08/31/2012] by Tigzy
mail: tigzyRK<at>gmail<dot>com
Feedback: RogueKiller - Geeks to Go Forums
Blog: tigzy-RK

Operating System: Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : Aarron [Admin rights]
Mode : Remove -- Date : 09/07/2012 16:43:04

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 5 ¤¤¤
[HJ] HKLM\[...]\System : EnableLUA (0) -> REPLACED (1)
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)
[HJ INPROC][ZeroAccess] HKCR\[...]\InprocServer32 : (C:\$Recycle.Bin\S-1-5-21-3364007784-3991715225-2710952795-1000\$1939de08022f29099ec554d1f6c40f43\n.) -> REPLACED (C:\Windows\system32\shell32.dll)
[HJ INPROC][ZeroAccess] HKCR\[...]\InprocServer32 : (C:\$Recycle.Bin\S-1-5-18\$1939de08022f29099ec554d1f6c40f43\n.) -> REPLACED (C:\Windows\system32\wbem\fastprox.dll)

¤¤¤ Particular Files / Folders: ¤¤¤
[ZeroAccess][FILE] @ : C:\Windows\Installer\{1939de08-022f-2909-9ec5-54d1f6c40f43}\@ --> REMOVED
[Del.Parent][FILE] 00000004.@ : C:\Windows\Installer\{1939de08-022f-2909-9ec5-54d1f6c40f43}\U\00000004.@ --> REMOVED
[ZeroAccess][FOLDER] ROOT : C:\Windows\Installer\{1939de08-022f-2909-9ec5-54d1f6c40f43}\U --> REMOVED
[Del.Parent][FILE] 00000004.@ : C:\Windows\Installer\{1939de08-022f-2909-9ec5-54d1f6c40f43}\L\00000004.@ --> REMOVED
[Del.Parent][FILE] 201d3dde : C:\Windows\Installer\{1939de08-022f-2909-9ec5-54d1f6c40f43}\L\201d3dde --> REMOVED
[ZeroAccess][FOLDER] ROOT : C:\Windows\Installer\{1939de08-022f-2909-9ec5-54d1f6c40f43}\L --> REMOVED
[ZeroAccess][FILE] Desktop.ini : C:\Windows\Assembly\GAC_32\Desktop.ini --> REMOVED
[ZeroAccess][FILE] Desktop.ini : C:\Windows\Assembly\GAC_64\Desktop.ini --> REMOVED
[ZeroAccess][FILE] @ : C:\$recycle.bin\S-1-5-18\$1939de08022f29099ec554d1f6c40f43\@ --> REMOVED
[ZeroAccess][FILE] @ : C:\$recycle.bin\S-1-5-21-3364007784-3991715225-2710952795-1000\$1939de08022f29099ec554d1f6c40f43\@ --> REMOVED
[ZeroAccess][FOLDER] ROOT : C:\$recycle.bin\S-1-5-18\$1939de08022f29099ec554d1f6c40f43\U --> REMOVED
[ZeroAccess][FOLDER] ROOT : C:\$recycle.bin\S-1-5-21-3364007784-3991715225-2710952795-1000\$1939de08022f29099ec554d1f6c40f43\U --> REMOVED
[Del.Parent][FILE] 00000004.@ : C:\$recycle.bin\S-1-5-18\$1939de08022f29099ec554d1f6c40f43\L\00000004.@ --> REMOVED
[ZeroAccess][FOLDER] ROOT : C:\$recycle.bin\S-1-5-18\$1939de08022f29099ec554d1f6c40f43\L --> REMOVED
[ZeroAccess][FOLDER] ROOT : C:\$recycle.bin\S-1-5-21-3364007784-3991715225-2710952795-1000\$1939de08022f29099ec554d1f6c40f43\L --> REMOVED

¤¤¤ Driver : [NOT LOADED] ¤¤¤

¤¤¤ Infection : ZeroAccess ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> C:\Windows\system32\drivers\etc\hosts

127.0.0.1 activate.adobe.com
127.0.0.1 practivate.adobe.com
127.0.0.1 ereg.adobe.com
127.0.0.1 activate.wip3.adobe.com
127.0.0.1 wip3.adobe.com
127.0.0.1 3dns-3.adobe.com
127.0.0.1 3dns-2.adobe.com
127.0.0.1 adobe-dns.adobe.com
127.0.0.1 adobe-dns-2.adobe.com
127.0.0.1 adobe-dns-3.adobe.com
127.0.0.1 ereg.wip3.adobe.com
127.0.0.1 activate-sea.adobe.com
127.0.0.1 wwis-dubc1-vip60.adobe.com
127.0.0.1 activate-sjc0.adobe.com
127.0.0.1 adobe.activate.com
127.0.0.1 adobeereg.com
127.0.0.1 Registration
127.0.0.1 wwis-dubc1-vip60.adobe.com
127.0.0.1 125.252.224.90
127.0.0.1 125.252.224.91
[...]


¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: ST9750420AS ATA Device +++++
--- User ---
[MBR] 9a981f34d080484c3cd7bc255c8f7455
[BSP] 64a9930d5d65a8994b3e7890bf33f9f9 : Windows 7 MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 100 Mo
1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 206848 | Size: 715302 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[2].txt >>
RKreport[1].txt ; RKreport[2].txt
 

My Computer

OS
windows 7 home premuim
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