windows explorer issue

[scala]

Hi, for some reason whenever I try to create a new library in windows explorer it stops working. In fact this happens the moment I right click with in the window. Then message appears "windows explorer has stopped working" followed by the restart message. Everything else seems to work fine. I can create folders etc just not direct from the explorer library window. I use win 7 professional

any help would be really appreciated

scala

 

[HannibalUK]

Hi, for some reason whenever I try to create a new library in windows explorer it stops working. In fact this happens the moment I right click with in the window. Then message appears "windows explorer has stopped working" followed by the restart message. Everything else seems to work fine. I can create folders etc just not direct from the explorer library window. I use win 7 professional

any help would be really appreciated

scala

kill the Windows Explorer (explorer.exe process) from the task manager. The way to terminate Windows Explorer’s processes is to go to Task Manager, look for Explorer.exe under Processes tab, then right click on it and select End Process.

Now try to create a new explorer.exe from the task manager.

Click on File and then click on new task. Type Explorer.exe and click Ok.

Now you’ll have a new explorer window. Now try right clicking on the folders under the Folders on the left hand pane.

If this step didn’t work, I would suggest you to run a System File scan on the computer.

run MSCONFIG and check one program at a time to start on bootup. Reboot, start over, checking one program at a time.

 

[scala]

Hi, for some reason whenever I try to create a new library in windows explorer it stops working. In fact this happens the moment I right click with in the window. Then message appears "windows explorer has stopped working" followed by the restart message. Everything else seems to work fine. I can create folders etc just not direct from the explorer library window. I use win 7 professional

any help would be really appreciated

scala

kill the Windows Explorer (explorer.exe process) from the task manager. The way to terminate Windows Explorer’s processes is to go to Task Manager, look for Explorer.exe under Processes tab, then right click on it and select End Process.

Now try to create a new explorer.exe from the task manager.

Click on File and then click on new task. Type Explorer.exe and click Ok.

Now you’ll have a new explorer window. Now try right clicking on the folders under the Folders on the left hand pane.

If this step didn’t work, I would suggest you to run a System File scan on the computer.

Hi Hannible ,

Tried this but it didn't work will try your other suggestion tomorrow as it willtake some time ..thanks forthe quich response

 

[scala]

Alsothe event viewer shows this , which does not mean alot to me :

Log Name: Application
Source: Application Error
Date: 21.10.2010 00:40:09
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Thomas-PC
Description:
Faulting application name: Explorer.EXE, version: 6.1.7600.16450, time stamp: 0x4aeba271
Faulting module name: ole32.dll, version: 6.1.7600.16624, time stamp: 0x4c297c56
Exception code: 0xc0000005
Fault offset: 0x00015484
Faulting process id: 0x698
Faulting application start time: 0x01cb70a73a70e494
Faulting application path: C:\Windows\Explorer.EXE
Faulting module path: C:\Windows\system32\ole32.dll
Report Id: fde3e4fa-dc9a-11df-89f7-edae2562a857
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-10-20T22:40:09.000000000Z" />
<EventRecordID>164250</EventRecordID>
<Channel>Application</Channel>
<Computer>Thomas-PC</Computer>
<Security />
</System>
<EventData>
<Data>Explorer.EXE</Data>
<Data>6.1.7600.16450</Data>
<Data>4aeba271</Data>
<Data>ole32.dll</Data>
<Data>6.1.7600.16624</Data>
<Data>4c297c56</Data>
<Data>c0000005</Data>
<Data>00015484</Data>
<Data>698</Data>
<Data>01cb70a73a70e494</Data>
<Data>C:\Windows\Explorer.EXE</Data>
<Data>C:\Windows\system32\ole32.dll</Data>
<Data>fde3e4fa-dc9a-11df-89f7-edae2562a857</Data>
</EventData>
</Event>

 

[karlsnooks]

Run System File Checker
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