Windows explorer not responding

[ComputerUser]

Hi all, Since upgrading to windows 7 I am increasingly getting an error that the windows explorer is not responding, please help. Anyone know the cause?

 

[zigzag3143]

Hi all, Since upgrading to windows 7 I am increasingly getting an error that the windows explorer is not responding, please help. Anyone know the cause?

Hi CU and welcome

We can find the cause by typing eventvwr in search. Go to the windows logs>application tab. Look fir errors (they have red in the left hand column) that say app hang, app crash, etc there is a lot of data so you might want to wait till the next time it happens. when you find them use the snipping tool (type snipping in search) to make a screen shot. Then attach the screen shot using the attachment icon(shaped like a paperclip) in the reply form. See Pics

Also Note the event ID and source.

Let us know if you need help


Ken J+