Windows Explorer

[derekimo]

If you are getting Blue screens, follow these instructions,

http://www.sevenforums.com/bsod-help-support/96879-blue-screen-death-bsod-posting-instructions.html

And an expert will be along to analyze the cause.

Just post the results back here for the time being, it can get moved later if need be.

 

[Mike1957]

View attachment DriverList.txt

View attachment dxdiag.txt

View attachment EventApp.txt

View attachment Hosts.txt

View attachment SystemInfo.txt

View attachment 282088

 

[Mike1957]

View attachment EventSys.txt

 

[derekimo]

View attachment 282083

View attachment 282084

View attachment 282085

View attachment 282086

View attachment 282087

View attachment 282088

Did you let the tool run completely?

You seem to be missing the most important file, which is the .dmp

If not already configured, you may need to do this,

http://www.sevenforums.com/tutorials/174459-dump-files-configure-windows-create-bsod.html

 

[Mike1957]

which option?

 

[derekimo]

which option?

The easiest would be to use option two, number two, and just merge the .reg file.

Once downloaded, you right click first, properties, then click the unblock button, close the properties, double click on the .reg file, and select yes to the merge, you'll have to restart after.

Also, have a look under, C:\Windows and see if you have a "MiniDump" folder.

 

[Mike1957]

i don't see one

 

[VistaKing]

Was anything removed after you reran it ?

 

[Mike1957]

nothing

 

[VistaKing]

Can you boot into Windows ?

Click on Computer . Double click your C drive do the Same to Windows folder do you see any Minidump or memory dump folder ?

If you want you could open the start menu inside

type in *.dmp and see if any file shows up if not then it doesn't look like the BSOD created a dump file .

 

[Mike1957]

nothing

 

[VistaKing]

Do you have a folder by the name of Minidump inside C:\Windows ?

 

[Mike1957]

No, did not see one

 

[VistaKing]

Is dump folder set up ?

 

[Mike1957]

 

[Mike1957]

did u see what i wrote in #340?

 

[VistaKing]

Ok so when you have another BSOD it will create a dmp file .

 

[Mike1957]

how come this last one didn't?

 

[derekimo]

how come this last one didn't?

It hadn't been configured to yet.

 

[VistaKing]

Can you rerun Kaspersky live and run a scan ?