Windows Failed To Load

[alicenchainz]

When I started my computer up, it failed to load windows. Since it was stuck at the windows loading screen for 10 minutes, I rebooted into safemode where I attempted a system repair (It came up automaitcally). After it was done it told me it could not solve my problem. I clicked finish and the computer shut down. I turned it on again forgetting to take note of what the problem was. However, windows started up this time. It did take alot slower then it is has before. I am wondering what would cause this and what I can do to try and fix it.

 

[Capt.Jack Sparrow]

When I started my computer up, it failed to load windows. Since it was stuck at the windows loading screen for 10 minutes, I rebooted into safemode where I attempted a system repair (It came up automaitcally). After it was done it told me it could not solve my problem. I clicked finish and the computer shut down. I turned it on again forgetting to take note of what the problem was. However, windows started up this time. It did take alot slower then it is has before. I am wondering what would cause this and what I can do to try and fix it.

Hello and Welcome !

Follow this article an run a Start up Repair atleast 4 to 5 times http://www.sevenforums.com/tutorials/681-startup-repair.html

Good Luck,
Captain

 

[alicenchainz]

Did Repair

Nothing. I ran it 5 times and each time it said it could not repair. After the 5ith time I let it load normally. I got a BSOD IRQL_NOT_LESS_OR_EQUAL. It went away to vast to view the details.

 

[CarlTR6]

Please upload your BSOD here and we will be glad to take a look.

http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html

 

[alicenchainz]

Here is the info

Here are my specs.
-OS- Windows 7 Home Premium 64 bits
-CPU - AMD Athlon II X3 440 Rana 3.0GHz
-Motherboard - ASRock 870 EXTREME3
-Ram - G.SKILL 4GB (2 x 2GB) 240-Pin DDR3 SDRAM DDR3 1333
-Graphics Card- GIGABYTE GV-N460D5-768I-B GeForce GTX 460

Another note to add is that was able to load into windows. This after I went into safe mode to see if my drivers were up to date. Windows said they were so I tried to load back into windows without safe mode. I was able to load into windows but my graphics card did not. When I ran my graphicsw card cd for driver updates, I got the most recent BSOD, which I included in this post.

Thank you for your time.

 

[CarlTR6]

Unfortunately, there is no dump file. Make sure that your system is set to for dumps. Read the last part of the first post in this tutorial.

http://www.sevenforums.com/tutorials/83172-dump-files-upload-seven-forums.html

Looking at the information you provided, you have hardware or hardware related issues. Did you run Windows Upgrade Advisor before you installed Win 7?

Free Download PC Upgrade Advisor Windows 7 Hardware Programs Issues

Just looking at the info you uploaded, I found an error code of A. This is a hardware error code.

STOP 0x0000000A: IRQL_NOT_LESS_OR_EQUAL

Usual causes: Kernel mode driver, System Service, BIOS, Windows, Virus scanner, Backup tool, compatibility

With this in mind, I see that you are running AVG anti-virus. AVG has been know to cause BSOD's on some Win 7 systems. If you can, I suggest that you download Microsoft Security Essentials, then uninstall AVG using this tool > Info[FONT=&quot] > Tool (32bit)[FONT=&quot] - [/FONT]Tool (64 bit), then install MSE and use it while you are trouble shooting.

I also see that you have some very outdated drivers. Win 7 does not like outdated drivers and these can and do cause crashes.

I will research these drivers tomorrow and give you a list. I am going to sign off for the night. Make sure dump files are enabled and we will go from there.
[/FONT]

 

[CarlTR6]

Take a look at the first eight entries in the Health Report you uploaded. This is why I asked if you had ever ran Windows Upgrade Advisor.

Here are the out of date drivers I have found. Windows 7 generally (there some exceptions) does not like drivers dated prior to July 13, 2009. Obsolete drivers can and do cause crashes.

You have a lot of outdated drivers and I did not list all of them. Did you do an upgrade install or a clean install? Without a dump file, I do not know how many of these obsolete drivers are trying to load when you boot. Some could be just on your hard drive and not loading. At any rate, if your system is trying to load obsolete drivers, that may well be the cause of your problems.

I recommend that you take a look at your software and your peripherals. It you are running old software from XP days, try to update that software or uninstall it. If you have a Brother printer, try to update the drivers. If you can't get updated drivers, you should uninstall the printer and buy one certified as Win 7 compatible. Make sure your chipset drivers are updated.

adp94xx.sys 12/5/2008
adpahci.sys 5/1/2007
adpu320.sys 2/27/2007
amdsata.sys 5/19/2009
amdsbs.sys 3/20/2009
arc.sys 5/24/2007
arcsas.sys 1/14/2009
AtiPcie.sys 5/5/2009 - AMD PCI Express (3GIO) Filter
b06bdrv.sys 2/13/2009 - Broadcom NetXtreme II VBD
b57nd60a.sys 4/26/2009 - Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0
BrFiltUp.sys 8/6/2006 - Brother USB Mass-Storage Upper Filter Driver
Brserid.sys 8/6/2006 - Brother MFC Serial Port Interface Driver (WDM)
BrSerWdm.sys 8/6/2006 - Brother WDM Serial driver
BrUsbMdm.sys 8/6/2006 - Brother MFC USB Fax Only Modem
BrUsbSer.sys 8/9/2006 - Brother MFC USB Serial WDM Driver
ebdrv.sys 12/31/2008 - Broadcom NetXtreme II 10 GigE VBD
elxstor.sys 2/3/2009
iaStorV.sys 4/8/2009
iirsp.sys 12/13/2005
LSI_FC.sys 12/9/2008
LSI_SAS.sys 5/18/2009
LSI_SAS2.sys 5/18/2009
LSI_SCSI.sys 4/16/2009
nfrd960.sys 6/6/2006
nvraid.sys 5/19/2009
nvstor.sys 5/19/2009
ql2300.sys 1/22/2009
ql40xx.sys 5/18/2009
SiSRaid2.sys 9/24/2008
SiSRaid4.sys 10/1/2008
stexstor.sys 2/17/2009
vsmraid.sys 1/30/2009

Take these steps plus uninstalling AVG. Make sure you computer is set for minidumps. Run your system and upload the first BSOD you get and we will go from there. We want to see you running smoothly.

 

[alicenchainz]

Just to clarify for you, this is a brand new comp I built less then a week ago. It was a clean install of windows. I did not run a windows upgrade advisor. I thought I had updated the drivers but obviously I missed them. I will take the steps you have listed when I get home from work. Thank you very much for your help!

 

[CarlTR6]

You are welcome. Very good. Just for the heck of it. Run Upgrade Advisor and see what it tells you. I base this on the health report. If you need help with the drivers, let us know. I recommend going to the manufacturers' websites rather than using Windows Update or Device Manager. Be sure to enable mini dumps.

 

[alicenchainz]

Ok, I have enabled mini-dump and am and clipping them to this post with my latest BSOD which occured after my computer was rebooted after uninstalling avg.

I am not great at computer tech. I do need help in dealing with the drivers. For example, the issue of the Brother printer. I have never hooked up a printer to this computer. When i search "Brother" I get a text doc showing me all the drivers and i see the Brother drivers are installed. Yet, I cannot find the drivers in any programs. How do I locate them?

 

[alicenchainz]

Here is an update to my situation. After learning that my audio drivers were out of date (I sed Driver Dectector just to see what it saw as out of date), I ran my MB installation cd and thats when I smacked myself in the head. When I first ran it, I had just clicked the AMD all in 1. Like a fool, I took all in one to mean all drivers that were needed. Now I could plainly see the Realteck audio drivers and the usb drivers. After I installed them, I noticed a massive improvement. Windows loaded fast and crisp. I then installed my graphics card drivers and this time there was no BSOD when installing. Afterreboot everything worked smoother them before.

This morning I started my computer and got a BSOD then after restart got another. Third time it loaded into windows. On loading into windows I noticed two things. One, the USB drivers, which I had installed the night before, installed themselves again. It could be that I had disconnected my headset last night but I am not sure.
The other interesting thing was that many of my program shorcuts were missing. When I checked them in that start menu, they were there. When I checked the recycle bin, I found the shortcuts. Somwhere in the two bsod this morning, my computer moved the shorcuts to the recycle bin. How does this occur?

Here is my BSOD report and the minidump that ocured this morning.

 

[alicenchainz]

Sorry for my delayed update, but its been a busy week for me.

Things have improved. I have not gotten any BSOD while windows is operating and almost all programs run fine.

My problem now is when I start my computer and load windows. Usually, I get a BSOD or windows will lock up on the "windows is loading" screen. After it reboots, I might a get another BSOD or another lock up OR Windows will load.

I also note that when I play Starcraft 2, every once in awhile, the game will freeze up and crash. Blizzard has related that this is most likely due to outdated drivers.

I have gone to the limits of my understanding to update my drivers. I know that I have many that are out of date but I do not know how to update them or delete them, as in the case of the Brown Printer drivers.

I would appriciate any help you can give. Thank You.

 

[alicenchainz]

My fault for not loading the minidump file. Here are the last two.

 

[alicenchainz]

This morning I have been working on updating my drivers. However, just now, I got a new BSOD relating to my memory. Could this be the cause?

I also still have questions about the drivers.

 

[CarlTR6]

My fault for not loading the minidump file. Here are the last two.

This morning I have been working on updating my drivers. However, just now, I got a new BSOD relating to my memory. Could this be the cause?

I also still have questions about the drivers.

There no are dumps in these files. http://www.sevenforums.com/tutorials/83172-dump-files-upload-seven-forums.html

 

[alicenchainz]

I aplogize for that Carl, I did not fully read the instructions for enabling minidumps. Hopefully I got it right this time.

 

[alicenchainz]

After doing some exstensive searching, I have come across a couple of problems updating my drivers.

1. AtiPcie.sys 5/5/2009 - AMD PCI Express (3GIO) Filter
This driver reads in the sheet as not up to date. But when I look at it under Device Manager, Windows tells me it is up to date. After going to the AMD forums, I have learned that this difference in driver date has happened before, but that windows is correct in saying it is up to date. So as far as I can tell, the driver is up to date.

2. Broadcom and Brother Drivers.
I want to be specific in saying that this computer was put together with all new parts that were not pre-owned ( Contacted Newegg just to make sure). I have never in my life owned a Brother Printer or a Broadcom network card or wirelss card. I am clueless as to how these drivers are on my computer and dumbfounded on how to get rid of them since they appear nowhere excpet in the regestiry.

3. I am having general trouble with the other drivers as well, since when I visit the companies websites that have the drivers, all the drivers I can find are refereing to a hardware component I do not have.

I have updated my chipset drivers and my motherboard drivers as well as all other drivers relating to my hardware.

At this point I am wondering if i should reinstall Windows 7 since I have no other idea on how to uninstall some of these drivers.

 

[CarlTR6]

Navigate to C:\Windows\System32\Drivers. See if you can locate those drivers there. If you can, rename them from .sys to .bak. Reboot and they will not load.

 

[alicenchainz]

Thank you Carl. I have created s system restore point before I being to turn make the drivers not load.

So far I have turned off the Brother and Broadcom drivers. In the last 4 days I have only gottenone BSOD when loading and one while playing a game.Since the issue of my outdated drivers remains, I will continue to weed out the other drivers. So far though I have seen a big improvement.

Sorry for the delayed response. Thank you for the advice hope it works out!

 

[alicenchainz]

View attachment 94121So after a few days of disabling some of the drivers that I do not use I am still getting BSODs. Here are my recent dumbps. I hope they can provide some clarity as to which drivers are causing the problem.

I do have a question concerning disabling drivers. In my driver folder (c/windows/32/drivers) all but a couple of my drivers are listed as up to date.
However, in my my driverq_v, numerous drivers are listed as out of date.
I am wondering as to which one is correct and why I have such a difference.