Windows failed to start problem

[Shae Rome]

I am currently using a differrent computer to ask for help, Everytime I startup my computer it says "Windows failed to start. A recent hardware or software change might be the cause. Of course, normally their is Launch Startup Repair, And Start windows normally. If I press enter on either of those it says "windows is loading files" It does that twice with a white bar then returns me to the same screen with the same 2 options. It is the same problem no matter what, I have tried pressing enter on startup to go to safe mode, but safe mode does the exact same thing. I tried going to the system recovery page, it does the same thing, cannot access anything on my computer. But, if I enter on Star windows normally twice, it does indeed say starting windows, then back to same screen first time, Then second time it will go to Aptio setup utility-Copyright (c) 2011 american megatrends, inc. It has the Main, Advanced, Security, Boot, Exit options with computer specs, product information so on so forth. I have absolutely no idea what any of these do, so I usually exit and again the process repeats, I go back to the 2 options, they either bring me to that Aptio Setup page, or back to the same page. It's frustrating that I cant use system recovery since it goes to the same page and Startup repair wont work, I have absolutely no idea what to do and am in need of serious help. This problem occured when a windows thing popped up saying "A virus may be on your computer" generally I clicked it, my computer shut down automatically and thats what started this whole repetetive process.

 

[edwar]

That Window that Popped up about a Virus was more then likely the Virus itself and when you clicked on it it installed and HOSED your system.

Time to WIPE the drive and Reinstall the OS and programs. Your data may be gone unless you had backups.

Good Luck and Best Wishes.

 

[x BlueRobot]

http://www.sevenforums.com/tutorials/219487-clean-reinstall-factory-oem-windows-7-a.html

You may want to completely clean the hard-drive using;

http://www.sevenforums.com/tutorials/52129-disk-clean-clean-all-diskpart-command.html

Hope this helps,

Harry

 

[Shae Rome]

I already tried wiping the hardrive with system restore, if I go to it, it brings me to the same page. And as far as I know the only other ways to wipe it are with online programs, which I obviously cannot access.

 

[x BlueRobot]

I already tried wiping the hardrive with system restore, if I go to it, it brings me to the same page. And as far as I know the only other ways to wipe it are with online programs, which I obviously cannot access.

Diskpart is completely different to System Restore, everything will deleted including the file system and Master Boot Record (MBR).

System Restore rolls back the operating system to an earlier point in time.

 

[Shae Rome]

The only other info I can give is I literally can't access anything, not even the command prompt page, brings me back to the Aptio Setup Utility thing or Start windows normally page. I cannot even physically get on the computer itself. It just turns on, and goes to those 2 pages for whatever I press enter on.

 

[Layback Bear]

Yes you could be infected. You could try this first before a clean and install of Windows.
http://www.sevenforums.com/tutorials/166445-windows-defender-offline.html

 

[Shae Rome]

I cannot access anything on my computer. Not a single thing, It stays on those 2 pages, if I could I would record it, And cds information (and flash drives) Do not pop up onto the computer till its at the actual desktop screen with the start button on the lower left corner.

 

[Layback Bear]

Did you read?
Windows Defender Offline
-----------------------
Windows Defender Offline is a free standalone, bootable malware and virus remover from Microsoft that performs an offline scan of an infected PC to remove viruses, rootkits and other advanced malware

 

[Shae Rome]

Yes and says I have to download, If I need command prompt also, I cannot access it. I know it opens on boot of computer, but theirs no way I can get it on it.

 

[Shae Rome]

I can't access anything, I even tried safe mode but again, it would bring me to the windows failed to start screen with the 2 same things I sad in my begging of the post. I have no idea why when I go to start windows normally it brings me to the astio thing, which is just like the boot options, my computer specs and stuff. It does that every time, pluss the original windows failed to start screen. I tried downloading windows defender offline onto a cd AND flashdrive, they wont open unless my computers on the actual start screen.

 

[Layback Bear]

Some how you will have to find a clean computer to do the downloading and install to a flash drive. Update it and then take it to your computer and use WDO as per instructions. I know of no other way. I did read your previous post. I understand you system is not working properly. I do understand your can't use your computer to download and make a flash drive. That is why WDO was suggested.

 

[gregrocker]

You can follow these steps to do everything possible for Troubleshooting Windows 7 Failure to Boot. Obviously you'll need another PC to do the downloading and burn the boot disks with Windows Image Burner.

The steps lead up to if necessary rescuiing your files either to run Factory Recovery or Clean Reinstall - Factory OEM Windows 7.

Let us know how it goes.

 

[Layback Bear]

Shea the computer you are using here posting would probably work for downloading the suggested programs.

 

[Shae Rome]

Well i have been trying for a few hours to get the file on a cd, Usually everytime its done downloading onto it, it says "Detects no cd" Or "Cd is not blank" something around those lines, and have tried the other options with 1gb Flashdrives, same result. I finnaly got it downloaded, and put it into my computer, and once the windows is done loading files, it brings me back to the computer specs,boot sequence page. The bootup file doesent come up, And now my screen just turns black for a few seconds then goes back to the Windows has failed to load files screen.

 

[gregrocker]

Which download are you trying to burn to disk? It requires an image burner like built-in Windows Image Burner or ImgBurn.

The flash stick requires a special tool to write it to stick. If this is for the Win7 installer it is in Step 1 and 2 of Clean Reinstall - Factory OEM Windows 7. The same tool can be used to burn the installer to DVD.
http://www.sevenforums.com/tutorials/219487-clean-reinstall-factory-oem-windows-7-a.html#post1839164

 

[Shae Rome]

Im using img burner with a 700MB blank computer disc and it comes up same result with my computer, it goes to the specs page. Im just going to have a person come over and call this resolved.

 

[gregrocker]

How to write an image file to a disc using ImgBurn - Guides - ImgBurn Support Forum
ImgBurn download

How to Boot your Computer from a Bootable CD or DVD

Troubleshooting Windows 7 Failure to Boot

Clean Reinstall - Factory OEM Windows 7

 

[x BlueRobot]

You can access the Command Prompt when you create a Windows 7 Installation disc. We do understand that your system is fully nonfunctional.

 

[Shae Rome]

I got a error message saying Failed to send cue sheet Reason: Invalid field in parameter list. I followed the Imgburn guide exactly.