Solved windows freezing shortly after boot every time

eurowing

New member
Local time
4:37 PM
Messages
5
Location
Phoenix, AZ USA
hello,

i am hoping i can find some help here.

i have had my computer running just fine for over a year now. a few days ago windows would start to completely freeze within 1 to 2 minutes after startup. all usb devices go dead so the mouse won't move and i can not shut the computer down unless i press the reset button or hold the power button to turn it off.

i think i can rule out hardware (except the boot drive?) because i have a dual boot setup with two windows installations on two separate hard drives. the other installation does not freeze. the problematic windows installation is on a samsung 840 SSD(120GB).

for troubleshooting purposes i have also started windows with all usb devices unplugged, but still the same. also have i reinstalled all the drivers (except video card) from my asus dvd. i did not uninstall them first, not sure i should have done that maybe?

safe mode works without issues. am i guessing right that since safe mode works it must be an issue with some driver?

i would greatly appreciate if someone could help me. please !!

thank you,

Denis
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom built.
OS
Windows 7 Home Premium 64bit
CPU
i7 4770k
Motherboard
ASUS Sabertooth Z87
Memory
8GB
Graphics Card(s)
nvidia GeForce GTX 780
Hard Drives
Multiple samsung SSD
Antivirus
eset
Browser
IE10
Try a system restore from a date prior to the issue.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate x64 SP1
CPU
AMD Phenom 2 1090T
Motherboard
Gigabyte GA-890FXA-UD5
Memory
2x8GB Kingston HyperX Fury Black 1600Mhz Unganged
Graphics Card(s)
MSI GTX 970 Gaming 4G
Sound Card
Realtek On-Board HD 7.1 Audio / Logitech G35
Monitor(s) Displays
3xAcer GD245HQ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 Pro 512GB SSD - OS /
WD Caviar Black SATA 3 - 1 TBx2 - Dynamic RAID 0 /
WD Caviar Green SATA 2 - 640GBx2 - Dynamic RAID 0 /
WD Caviar Green SATA 2 - 640GB - Internal Backup /
Seagate Barracude SATA 3 - 3TB - External Backup/ Sync
PSU
HighPower 1000W
Case
Cooler Master HAF 932
Cooling
Noctua NH-D14
Keyboard
Logitech G19
Mouse
Logitech G500
Internet Speed
100/4 Mbit Cable (100GB quota)
Antivirus
ZoneAlarm Extreme Security / MBAM Pro / MBAE Free / SAS Free
Browser
IE 11 - Firefox - Chrome
Other Info
Logitech F710/ G27/ G940/ Z5500 // TrackIR 5 // Nvidia 3D Surround Vision
Restore

Please restore your system with a prior date or please reinstall the system Os again.
 

My Computer My Computer

Computer type
PC/Desktop
OS
Windows 7
unfortunately i have the creation of system restore points function disabled... so i have to reinstall windows you reckon?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom built.
OS
Windows 7 Home Premium 64bit
CPU
i7 4770k
Motherboard
ASUS Sabertooth Z87
Memory
8GB
Graphics Card(s)
nvidia GeForce GTX 780
Hard Drives
Multiple samsung SSD
Antivirus
eset
Browser
IE10

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
CPU
i7-4790k @ 4GHz (4.4GHz Boost)
Motherboard
ASUS Sabertooth Z87 (BIOS Rev 2004)
Memory
16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9-9-9-27
Graphics Card(s)
EVGA GTX 980 Classified
Sound Card
Realtek Onboard
Monitor(s) Displays
Samsung S27D390
Screen Resolution
1920 x 1080
Hard Drives
240GB Intel 520 Series SSD |
Samsung 850 EVO 120GB SSD |
2TB WD Caviar Black |
2TB WD Caviar Black |
2TB WD Caviar Green
PSU
Corsair HX850-80 Gold Modular
Case
Cooler Master Silencio 650
Cooling
Corsair H80i w/2 x Corsair SP120 | 2 x 120mm Noctua NF-S12B
Keyboard
Microsoft Sidewinder X4
Mouse
Gigabyte M6900 optical
Internet Speed
152mb
Antivirus
F-Secure
Browser
Firefox 38.0
Other Info
Backup Rig: Win 7 Pro 64-bit | AMD A10-5800k | ASUS F2A85-V Pro | 8GB Samsung DDR3 @1600MHz | 120GB Toshiba SDD | 2TB Seagate HDD | Cooler Master Silencio 550
thanks Boozad,

with that guide I have been able to narrow it down to what is causing the freeze. it was not a service per se, though. it seems that the ASUS AISuite3 fan control software is causing the problem. disabling some of the ASUS services on startup caused the AISuite to not start and that is how I figured that this program is the issue.

with normal startup if I close AISuite3 right after windows boot the computer will not freeze. I would like that software to be running, of course.

so what I did was to uninstall AISuite/Thermal Radar and installed it again. however, windows will freeze up again. so once again I am out of ideas... :( could this be a sign there is a deeper issue somewhere in my windows installation?

thanks!

Denis
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom built.
OS
Windows 7 Home Premium 64bit
CPU
i7 4770k
Motherboard
ASUS Sabertooth Z87
Memory
8GB
Graphics Card(s)
nvidia GeForce GTX 780
Hard Drives
Multiple samsung SSD
Antivirus
eset
Browser
IE10
Let me have a think, I'm out at the moment so I may be tomorrow when I get back. Can you install Fan Control on its own without Thermal Radar?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
CPU
i7-4790k @ 4GHz (4.4GHz Boost)
Motherboard
ASUS Sabertooth Z87 (BIOS Rev 2004)
Memory
16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9-9-9-27
Graphics Card(s)
EVGA GTX 980 Classified
Sound Card
Realtek Onboard
Monitor(s) Displays
Samsung S27D390
Screen Resolution
1920 x 1080
Hard Drives
240GB Intel 520 Series SSD |
Samsung 850 EVO 120GB SSD |
2TB WD Caviar Black |
2TB WD Caviar Black |
2TB WD Caviar Green
PSU
Corsair HX850-80 Gold Modular
Case
Cooler Master Silencio 650
Cooling
Corsair H80i w/2 x Corsair SP120 | 2 x 120mm Noctua NF-S12B
Keyboard
Microsoft Sidewinder X4
Mouse
Gigabyte M6900 optical
Internet Speed
152mb
Antivirus
F-Secure
Browser
Firefox 38.0
Other Info
Backup Rig: Win 7 Pro 64-bit | AMD A10-5800k | ASUS F2A85-V Pro | 8GB Samsung DDR3 @1600MHz | 120GB Toshiba SDD | 2TB Seagate HDD | Cooler Master Silencio 550
sorry i should not have used two different terms. Thermal Radar is the fan control i was referring to...
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom built.
OS
Windows 7 Home Premium 64bit
CPU
i7 4770k
Motherboard
ASUS Sabertooth Z87
Memory
8GB
Graphics Card(s)
nvidia GeForce GTX 780
Hard Drives
Multiple samsung SSD
Antivirus
eset
Browser
IE10
Maybe SpeedFan will help? Wait for a confirmation though, I don't own an ASUS.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate x64 SP1
CPU
AMD Phenom 2 1090T
Motherboard
Gigabyte GA-890FXA-UD5
Memory
2x8GB Kingston HyperX Fury Black 1600Mhz Unganged
Graphics Card(s)
MSI GTX 970 Gaming 4G
Sound Card
Realtek On-Board HD 7.1 Audio / Logitech G35
Monitor(s) Displays
3xAcer GD245HQ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 Pro 512GB SSD - OS /
WD Caviar Black SATA 3 - 1 TBx2 - Dynamic RAID 0 /
WD Caviar Green SATA 2 - 640GBx2 - Dynamic RAID 0 /
WD Caviar Green SATA 2 - 640GB - Internal Backup /
Seagate Barracude SATA 3 - 3TB - External Backup/ Sync
PSU
HighPower 1000W
Case
Cooler Master HAF 932
Cooling
Noctua NH-D14
Keyboard
Logitech G19
Mouse
Logitech G500
Internet Speed
100/4 Mbit Cable (100GB quota)
Antivirus
ZoneAlarm Extreme Security / MBAM Pro / MBAE Free / SAS Free
Browser
IE 11 - Firefox - Chrome
Other Info
Logitech F710/ G27/ G940/ Z5500 // TrackIR 5 // Nvidia 3D Surround Vision
never mind, guys. i tried a repair via upgrade option, did not help. so i have installled everything from scratch. with that installation the problem is now history. thanks anyways for all your input!

Denis
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom built.
OS
Windows 7 Home Premium 64bit
CPU
i7 4770k
Motherboard
ASUS Sabertooth Z87
Memory
8GB
Graphics Card(s)
nvidia GeForce GTX 780
Hard Drives
Multiple samsung SSD
Antivirus
eset
Browser
IE10
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