Windows hangs at startup

[VistaKing]

Cheesejam

Try this video driver

:ar: http://www2.ati.com/drivers/mobile/catalyst_mobility_64-bit_util.exe

 

[CheeseJam]

When I try to install that driver it says my version graphic adapter is not supported.

 

[VistaKing]

This might be a silly question . Looking at the link you gave to your notebook the drivers section has video drivers but it says MS store or Costco . Did you purchase your notebook from any of those stores ?

 

[CheeseJam]

I bought my laptop new from ebay. It was right when it came out so I believe it was from Samsung.com.

 

[gregrocker]

Is the Samsung Express Cache turned on here? What is an express cache? | SAMSUNG

If so try resetting it.

Work through the Troubleshooting Steps for Windows 7 paying close attention to the logs for any repeat errors, using the System Resources provided, testing your RAM and HDD, establishing a Clean Boot except for Express Cache if it is listed (google each item to see what it is). These steps normally turn up clues or resolve the problem.

If all else fails try Gathering a Startup, Shutdown, Sleep, Hibernate, or Reboot Trace - Windows 7 Forums which will always reveal the cause of Startup hangs. If you need help interpreting the trace, upload it to a file server like Skydrive and link it to the comments section of the tutorial for expert analysis.

 

[VistaKing]

Extract the zip folder to a new folder on your Desktop and run the .exe file

:ar: http://downloadcenter.samsung.com/content/DR/201208/20120806174907298/VGA_AMD_8.951.9.3000.zip

 

[CheeseJam]

Greg, express cache was turned on and I reset it. I am working through those steps you posted now. Since my computer keeps restarting it's kind of difficult haha.

Vista, I installed that driver successfully. I will report any more problems.

I also posted a thread here: http://www.sevenforums.com/bsod-hel...occasional-bsod-trouble-booting-normally.html

 

[VistaKing]

Does the laptop get hot ? It could be a over heating issue . Has anyone answered your BSOD post ?

 

[CheeseJam]

Yeah my laptop runs hot, always has really. The processor idles at low 60s Celsius. I ran a stress test yesterday and it maintained mid 90s fine with no errors. The reboot seems to happen almost too fast after startup sometimes to be overheating, but I don't really know.

Yes, someone replied and I am following instructions now.