windows media player crashes

mdh

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There are times when i try to open a video and WMP crashes. The only way i can restart it is to restart windows 7. Any thoughts?

tks
 

My Computer

OS
windows 7
What is the filetype that you are trying to open?
 

My Computer

Computer Manufacturer/Model Number
HP, Dell, Gateway, Toshiba - 4 laptops and 2 desktops
OS
Vista, Windows7, Mint Mate, Zorin, Windows 8
CPU
from 1.6GHz Duo to i7
Monitor(s) Displays
2x HP w2207
Hard Drives
5x HDD, 7x SSD, 12x Externals
Keyboard
with trackball - no mices
Mouse
Trackball mice
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DSL 6000
MP4 video (mpeg4). Odd... it works most of the time... but, once in a while it crashes on this file type. The funny thing is windows 7 Media player can't recover. I have to restart the OS. Killing the process does not help. I like win7 and really want to avoid the Mac... but, stuff like this kills me. Sorry to rant. And, tks for responding quickly.
 

My Computer

OS
windows 7
Hmm, that is indeed odd. As a quick fix I suggest you get VLC and make that the default player for MP4. Tracking the WMP problem will probably not be easy. My first suspicion would be that some other process interferes at times with WMP. The question is which one. The WUDFHost.exe would be one of my suspects. I sometimes stop the "Windows Driver Foundation" service for that reason. But whether that is your problem remains to be seen.
 

My Computer

Computer Manufacturer/Model Number
HP, Dell, Gateway, Toshiba - 4 laptops and 2 desktops
OS
Vista, Windows7, Mint Mate, Zorin, Windows 8
CPU
from 1.6GHz Duo to i7
Monitor(s) Displays
2x HP w2207
Hard Drives
5x HDD, 7x SSD, 12x Externals
Keyboard
with trackball - no mices
Mouse
Trackball mice
Internet Speed
DSL 6000
Is this problem repeatable with the same video file? Does this occur after using your PC for various tasks, or right after a start up? Are the offending videos produced by you or someone else?

My experience with producing MP4 videos has been very good. My source is usually my Panasonic AVCHD camcorder or 720P animation frames I render out. I use Avid Media Composer 3 at work and EDIUS Neo 2.5 at home to edit and produce 720P MP4 videos, and have never experienced a crash in producing or playing them later in XP or Windows 7. The production and playing of MP4 video takes a lot of CPU and GPU horsepower, as well as seriously exercising the video driver in the machine. How stable is your video system? Do you have the most recent video driver installed? One reason I've had such good luck is that I rely on modern nVidia GPU hardware for production and playing. What are you using?

Bye. :cool:
 

My Computer

Computer Manufacturer/Model Number
Home Brew
OS
Windows 7 Ultimate x64
CPU
i7 970
Motherboard
ASUS Rampage III GENE
Memory
9 GB
Graphics Card(s)
9600GT
Monitor(s) Displays
dual 24" Samsung
Screen Resolution
1920x1200
Hard Drives
VelociRaptor and 4TB of Hitachi RAID 0
PSU
Thermaltake toughpower W0104RU 650W
Case
Thermaltake LANBOX Lite
Internet Speed
30 Mbps Download 1 Mbps Upload (Speedtest.com)
tks... good advice... will check my video driver... i have a good card.... tks for responding.
 

My Computer

OS
windows 7
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