Windows Update error code 80200024 How do I fix this?

[Alicia J]

I keep running into this error running windows update.

I ran the SURT and the SFC. No errors were reported.

I attached the CAB file after an error code 80200024 running windows update.

It wouldn't allow the zip attachment being too big. I am uploading to Google drive and will post a link.

https://drive.google.com/file/d/1zdzE0RsOI8Fwkr4ihNVzT4MQcnAqjxjy/view?usp=sharing

 

[wither 2]

That's the longest log I've ever seen.

It looks like all the updates were installed. Is that the case?

Also, are you using Avast?

 

[Alicia J]

When I ran the SURT, all the updates seemed to be installed. Then I ran windows update again and the Netframework update was still listed. It failed with the error code listed above.

Yes I use Avast on that PC. Do you think that might be causing an issue?

 

[wither 2]

Yes, I thought Avast might be the issue.

However, would you go to Control Panel, Windows Update and find the last installation of the .netframework installation in the update history and uninstall it. Then, try installing the latest version. It might ask you to reboot before the new installation. If it does, do so.

 

[Alicia J]

I uninstalled the latest Netframework update, rebooted and ran windows update. I'm still getting the same error trying to install the latest Netframework update thru the Windows Update.

 

[Paul Black]

Hi Alicia J,

I uninstalled the latest Netframework update, rebooted and ran windows update. I'm still getting the same error trying to install the latest Netframework update thru the Windows Update.

Let's assume that you want to install .NET Framework 4.7.2.

What you could do is to download the .msu [offline installer] from here [to the desktop for example] => Microsoft .NET Framework 4.7.2 for Windows 7 (KB4054530). Then just double-click the file to run and install it.

I hope this helps!

 

[Alicia J]

I'm trying to install KB4459922 but when i go to the catalogue it gives a list of exe files. I don't see a .msu file. How do I install it from the list of exe files?

Microsoft Update Catalog

 

[Snick]

Avast isn't/wasn't causing the Win Update issue. I run Avast Free!
Control Panel > uninstall a program > Click on Avast Free > click Uninstall > click Repair
Most of the Avast errors should be corrected.

FYI: Avast/AVG has been notified on at least one occasion regarding the errors.

You will need to reboot.
Run SURT again and post logs.
WindowsUpdate.log too please location C:\Windows

KB4459922 Microsoft Update Catalog
Click the bottom download link for x32
There are 2 .exe, followed by 2 .msu, followed by 1 .exe
Don't believe that is going to install!

 

[Alicia J]

I ran SURT again after an Avast repair and reboot. The logs are attached as requested.

I am unclear what "KB4459922 Microsoft Update Catalog
Click the bottom download link for x32
There are 2 .exe, followed by 2 .msu, followed by 1 .exe" means in terms of how to install.

View attachment 405876

CBS (1).zip - Google Drive

 

[Snick]

Thank you for the logs, I'll peruse them.

There are 2 .exe, followed by 2 .msu, followed by 1 .exe" means in terms of how to install.

The .msu file name extension is a Microsoft executable file, & associated with the Windows Update Standalone Installer.
.EXE is a file extension for an executable file format. An executable is a file that contains a program - that is, a particular kind of file that is capable of being executed or run as a program in the computer. An executable file can be run by a program in Microsoft DOS or Windows through a command or a double click.

SURT results
Summary:
Seconds executed: 2422
Found 60 errors
Fixed 49 errors
CSI Manifest Missing Total count: 3
CSI Catalog Missing Total count: 4
Fixed: CSI Catalog Missing. Total count: 4
CSI C Mark Deployment Not Marked Total count: 4
CSI C Mark Deployment Missing Total count: 4
CSI F Mark Bad Type Total count: 45
Fixed: CSI F Mark Bad Type. Total count: 45

I'll locate the missing files shortly.

 

[Snick]

Here's your missing files
Download View attachment CheckSUR.zip
and extract files to desktop
copy and paste CheckSUR folder to C:\Windows\Temp
Run SURT again and post CheckSUR.log only

 

[Alicia J]

Thanks for looking at the log files, and the explanation. I didn't realize that there wasn't just one single exe file to install the updates.

I'll do the next step thanks.

 

[Paul Black]

Hi Alicia J,

Did you do what Snick asked you to do, and if so, did it work?
You still need to run SURT again and post the CheckSUR.log only.

I hope this helps!

 

[Alicia J]

Snick I don't know if I'm supposed to replace the checksur folder that is already in the windows temp or keep both of them?

Paul I'm still working on it thanks.

 

[Alicia J]

Ok I deleted old CheckSUR folder and put the one download, extracted from your link into Windows temp folder. Then I ran SURT. I have attached the CheckSUR.log

View attachment CheckSUR.log

 

[wither 2]

All those avast errors are what led me to believer that Avast could potentially be the problem. However, I'll leave it to Snick to help you with it since he's much more knowledgeable than I am.

 

[Alicia J]

Thank you for your help wither 2. It certainly didn’t hurt to fix Avast.

 

[wither 2]

Is your problem resolved? The log doesn't show that Avast is fixed.

 

[Alicia J]

I don't know if my problem is solved. I installed the Netframework manually. Some exe files ran and some didn't. I uninstalled Avast, ran ccleaner, and installed it again.

I really don't know what to do next.

 

[wither 2]

Question is- did you get any errors when you installed the .net framework?