Solved Windows update service not running and windows defender

DarthZash

New member
Local time
3:18 PM
Messages
38
Location
ontario
hello i have a problem on a laptop i have. I formated it using a windows 7 premiem install cd. i was about to do some updates and for some reason it says that the service is running. I went to go check into the services and it was running so a stop and re-enable it nothing. its the same thing with windows defender. I did a disk check but still nothing. I did a system restore to and nothing

So both services are running but it says its not running.
 

My Computer My Computer

At a glance

Windows 7 Utilmate x64Intel i7 4790mushkin 1333 16 ddr3evga gtx 770 classified 4gb
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Utilmate x64
CPU
Intel i7 4790
Motherboard
asus maxium hero 7
Memory
mushkin 1333 16 ddr3
Graphics Card(s)
evga gtx 770 classified 4gb
Sound Card
nvidia/realtek
Monitor(s) Displays
samsung 23.6 and asus 23.6
Screen Resolution
1920x1080
Hard Drives
2tb WD Black
240 gb crucial
120gb ssd intel
PSU
760 seasonic psu
Case
NZXT phantom 530
Cooling
Corsair h60
Keyboard
corsair k70
Mouse
corsair m65
Is your copy of Windows registerd?.

Take a snap shot of your windows update logs and post it here.

%windir%\Windowsupdate.log

Your specs show your using a 1TB hdd, Take a read of this Article, Apply the hotfix suggested by Microsoft.

http://support.microsoft.com/kb/982018
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 BitCore I7 1155 3.4GHZ8GB DDR 1600
Computer Manufacturer/Model Number
Cooler Master
OS
Windows 7 Home Premium 64 Bit
CPU
Core I7 1155 3.4GHZ
Memory
8GB DDR 1600
Hard Drives
64 GB SSD - OS
1TB - DATA
PSU
340 Watt Corsair
Case
Cooler Master
Cooling
Cooler Master
Goto services and look at status of "windows update". Startup type=automatic? Is it started? If not start it manually there. What happens?
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
I made another system restore because i saw a critical update that was install(by windows) and now it seems everything seems to run. it checked for updated and windows defender. Even tought i disabled automatic check for windows. odd
 

My Computer My Computer

At a glance

Windows 7 Utilmate x64Intel i7 4790mushkin 1333 16 ddr3evga gtx 770 classified 4gb
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Utilmate x64
CPU
Intel i7 4790
Motherboard
asus maxium hero 7
Memory
mushkin 1333 16 ddr3
Graphics Card(s)
evga gtx 770 classified 4gb
Sound Card
nvidia/realtek
Monitor(s) Displays
samsung 23.6 and asus 23.6
Screen Resolution
1920x1080
Hard Drives
2tb WD Black
240 gb crucial
120gb ssd intel
PSU
760 seasonic psu
Case
NZXT phantom 530
Cooling
Corsair h60
Keyboard
corsair k70
Mouse
corsair m65
my question is how do you guys know all this stuff?
 

My Computer My Computer

At a glance

Windows 7 Utilmate x64Intel i7 4790mushkin 1333 16 ddr3evga gtx 770 classified 4gb
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Utilmate x64
CPU
Intel i7 4790
Motherboard
asus maxium hero 7
Memory
mushkin 1333 16 ddr3
Graphics Card(s)
evga gtx 770 classified 4gb
Sound Card
nvidia/realtek
Monitor(s) Displays
samsung 23.6 and asus 23.6
Screen Resolution
1920x1080
Hard Drives
2tb WD Black
240 gb crucial
120gb ssd intel
PSU
760 seasonic psu
Case
NZXT phantom 530
Cooling
Corsair h60
Keyboard
corsair k70
Mouse
corsair m65
my question is how do you guys know all this stuff?
You mean why we know how to solve a lot of problems? Google, technet, sevenforums and a lot of experience with troubleshooting. You are almost never the only one with a specific problem. Solution can be found on internet
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
my question is how do you guys know all this stuff?
You mean why we know how to solve a lot of problems? Google, technet, sevenforums and a lot of experience with troubleshooting. You are almost never the only one with a specific problem. Solution can be found on internet


Ahmen, Research and experience is key.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 BitCore I7 1155 3.4GHZ8GB DDR 1600
Computer Manufacturer/Model Number
Cooler Master
OS
Windows 7 Home Premium 64 Bit
CPU
Core I7 1155 3.4GHZ
Memory
8GB DDR 1600
Hard Drives
64 GB SSD - OS
1TB - DATA
PSU
340 Watt Corsair
Case
Cooler Master
Cooling
Cooler Master
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