Solved wireless connectivity problems after windows update

[fishy1]

I put in a new desktop with Win 7 a week ago. I upgraded the wireless adapter at the same time. It was working fine until the next day after an auto win update of 30 items. Ethernet works fine and a MAC and Vista laptops still connect fine. I have talked to adapter support and the internet service provider (AT&T Uverse) who provide the router. Uverse actually sent me a new adapter which was gtd to work with Win 7 by only loading Win driver. Same problem. It appears to all that WAP is fine and adapters work. The adapter sees network but it will not "connect successfully" and shows "limited access" which in reality there is none at all. Do I need to uninstall all the updates and reinstall one by one to find the problem?

 

[2xg]

Hi fishy1,

Have you tried a System Restore? Restore it to a point where you were able to connect and worry free.
http://www.sevenforums.com/tutorials/700-system-restore.html
The System Restore should take care of your concern below.

Do I need to uninstall all the updates and reinstall one by one to find the problem?

Please let us know.

 

[fishy1]

Yes, I went to Restore but the earliest restore date I was offered was for the day after the updates were downloaded. How does one easily restore (replace) with the Win version in the disk?

 

[2xg]

Alright, lets try something else.

Are you using a 3rd party connection manager software to wireless connect? If you do, you'll need to disable the Wireless Zero Configuration (WZC) for XP or WLAN Auto Config for Vista or 7 from Control Panel's Services. If not, the WZC needs to be Started.
Click on Start=> Control Panel\System and Security\Administrative Tools\Services

Also, verify that all your network services are Started from Control Panel=> switch to Classic View then Admin Tools=> Services:
• COM+ Event System (for WZC issues)
• Computer Browser
• DHCP Client
• DNS Client
• Network Connections
• Network Location Awareness
• Remote Procedure Call (RPC)
• Server
• TCP/IP Netbios helper
• Wireless Zero Configuration ( XP wireless configurations only)
• WLAN AutoConfig ( Vista wireless configurations only)
• Workstation

Please provide an ipconfig /all:
Click on Start => in the search box type cmd choose Run as Admin, press enter. From the black screen, type the word ipconfig /all and press enter. Right click on the black screen or Command prompt then choose Select All and Paste the results here.
Post an update please.

 

[fishy1]

I do not believe I am using third party connection manager software. I have confirmed that WLAN autoconfig is started - I am using Win 7.

I have verified that all of my network services are started from control panel.

Since I have no connection on new Win 7 desktop, all I see for ipconfig cmd is:

Windows IP Configuration

Host Name . . . . . . . . . . . . : Office
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Tunnel adapter Teredo Tunneling Psuedo-Interface:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Toredo Tunneling Psuedo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes



On my Vista laptap I get the following:


C:\Users\Owner>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Owner-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : gateway.2wire.net

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : gateway.2wire.net
Description . . . . . . . . . . . : Atheros AR5007 802.11b/g WiFi Adapter
Physical Address. . . . . . . . . : 00-1E-4C-2C-6A-3F
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::ed5b:7499:1ec6:115b%9(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.103(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Monday, January 24, 2011 8:32:18 AM
Lease Expires . . . . . . . . . . : Tuesday, January 25, 2011 8:32:17 AM
Default Gateway . . . . . . . . . : 192.168.1.254
DHCP Server . . . . . . . . . . . : 192.168.1.254
DNS Servers . . . . . . . . . . . : 192.168.1.254
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
Physical Address. . . . . . . . . : 00-1B-24-ED-14-64
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.gateway.2wire.net
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 12:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{B858D611-A152-4431-964C-186AD7995
52C}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 13:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 16:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 17:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : gateway.2wire.net
Description . . . . . . . . . . . : isatap.gateway.2wire.net
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Users\Owner>[COLOR=#0072BC ! important][FONT=inherit ! important][COLOR=#0072BC ! important][FONT=inherit ! important][/FONT][/FONT][/COLOR][/COLOR][COLOR=#0072BC ! important][FONT=inherit ! important][COLOR=#0072BC ! important][FONT=inherit ! important][/FONT][/FONT][/COLOR][/COLOR]

 

[chev65]

You might want to start by getting rid of all those extra tunnel adaptors. They can cause all sorts of connection and sharing problems.

You should run this tunnel adaptor remover first. Too many of these indicates a driver problem and it will also ruin your connection if there are too many of those tunnel adaptors. This problem happens all the time. Click and save the zip file, then run the zip file and reboot.

Just use Tunnel Adapter – Microsoft 6to4 adapter Remover
http://www.sordum.com/deneme/6to4/do...to4remover.zip

After that, if you are still having connection problems please repost your ipconfig /all and we can go from there.

 

[fishy1]

I could not download the link - I think it was truncated in email. I did find instructions on how to eliminate extra tunnel adapters through device manager/view/hidden devices. There was 1 item I could not uninstall - isatap. {096F05AD-6467-40D7-853F-2C19C3A6DCB5}, which had an exclamation caution sign on it.

This is the current ipconfig, keep in mind this is on a laptop that has a connection - not the offending Win 7 machine:

C:\Users\Owner>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Owner-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : gateway.2wire.net

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : gateway.2wire.net
Description . . . . . . . . . . . : Atheros AR5007 802.11b/g WiFi Adapter
Physical Address. . . . . . . . . : 00-1E-4C-2C-6A-3F
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::ed5b:7499:1ec6:115b%9(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.103(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Monday, January 24, 2011 8:32:18 AM
Lease Expires . . . . . . . . . . : Tuesday, January 25, 2011 8:32:18 PM
Default Gateway . . . . . . . . . : 192.168.1.254
DHCP Server . . . . . . . . . . . : 192.168.1.254
DNS Servers . . . . . . . . . . . : 192.168.1.254
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
Physical Address. . . . . . . . . : 00-1B-24-ED-14-64
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes


C:\Users\Owner>

 

[2xg]

The ipconfig /all info of your Win 7 doesn't show any network adapters listed.
Let's verify something, from your Windows 7 computer, pls. go to Device Manager, locate Network Adapters, expand it, do you see the Wi-Fi and integrated Network Adapters here? Any of these symbols ( ? X or ! ) on it?

Also, let's try this way to get the ipconfig /all from your Win 7 computer.
Click on Start => in search box type cmd press enter choose Run as Admin. Open up a command prompt then Copy and Paste these ipconfig /all >c:\ipconfig.txt . Please attach the .txt file to be found in your Local Disk 'C' on your next post

 

[fishy1]

Thanks for staying with me on this issue.

The network adapter is listed. At this point I am going with the netopia adapter AT&T sent me to deal with the problem. It is designed to run with the native drivers in Win 7 and Vista. It is now shown to be using MS driver version 4.0.0.15. For the time being I have deleted the previous adapter drivers and the tunneling adapter. There are no ? or !.

I get nothing when I follow your instructions for getting the IPconfig.txt file. I run cmd in admin mode (It gives me a c:\Windows\system32> prompt). I also cut and pasted that command line into my Vista laptop and I also get nothing.

 

[2xg]

The ipconfig.txt is located in your Local Disk 'C' and you may attach the file on your next post.

I get nothing when I follow your instructions for getting the IPconfig.txt file. I run cmd in admin mode (It gives me a c:\Windows\system32> prompt). I also cut and pasted that command line into my Vista laptop and I also get nothing.

 

[fishy1]

Thanks for everyone's help. The problem has been solved.

I moved computer and plugged into ethernet and the ethernet connection didn't work anymore. I called AT&T again and they sent a service technician. A networking whiz - it took him 2 minutes to figure out the problem. It was a corrupted WINSOCK file. He believes it was caused by Kaspersky - a common culprit in his experience. Fortunately, I was 3 days from having to renew. The technician switched me to Avast antivirus - free for one year.

Thought I would share with the forum.

 

[chev65]

Well I was about to post this batch file which would have most likely fixed the problem also.

Try running this batch file which will reset winsock, reset the TCP/IP stack and release renew your IP.

Download Renew IP + Reset Winsock Batch File​

Glad you got it working fishy1.

​

 

[BrunoPC]

Solved !!!!

Same problem.....
It's fixed now! So I would bet it should work for you...
Try this: http://support.microsoft.com/kb/903267/en-us
Apply the manual fix recommended by Microsoft (not the "Fix it" patch) by editing the registry db.
After restart everything should work perfectly.