Windows 7 Professional 64bit Update Error Code 8007370B

S

Spewdog989

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I've been having a problem updating my windows 7 professional 64bit for a while (Code 8007370B). I have tried to use microsoft fix it, the SURT, the SFC Scan all to no help. Reading the other posts, I believe it is a "bitflop" that Tom982 mentioned. Anyways, here are the files requested in the Windows Update Posting Instructions.

Any assistance would be greatly appreciated!

Thanks in advance,
Spew
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Professional 64 bit
Antivirus
Norton 360
CheckSUR found the following problems
Code: 
Unavailable repair files:
 winsxs\manifests\amd64_microsoft-windows-t..chxreadingstringime_31bf3856ad364e35_6.1.7600.16385_none_6baa41720aa2b58a.manifest
 winsxs\manifests\amd64_microsoft-windows-s..rep-instrumentation_31bf3856ad364e35_6.1.7600.16385_none_8620c4120ae21b0a.manifest
 winsxs\manifests\amd64_netfx-aspnet_webadmin_users_b03f5f7f11d50a3a_6.1.7600.16385_none_be918bff95b9bbc5.manifest
 winsxs\manifests\wow64_microsoft-windows-i..l-keyboard-0001041f_31bf3856ad364e35_6.1.7600.16385_none_082aea0b95bea8f9.manifest
 winsxs\manifests\x86_microsoft-windows-i..pliqation.resources31bf385$ad364e3_8.0.76z0.16385en-us_6$ee0a14e7e25ecb.manifest
 winsxs\manifests\amd64_microsoft-windows-s..iagnostic.resourc%s_31bf3056ad364%35_6.1.%600.163 5_en-usde55b4b$d07767f'.manifest
 winsxs\manifests\amd64_desktop_shell-search-srchadmin.resources_31bf3 56ad364%35_7.0.%600.16305_en-us805a99c%c2e587d%.manifest
 winsxs\manifests\amd64_microsoft-windows-i..-optional.resources_31bf3856ad364w35_8.0.5600.163 5_en-us09122aan762607dd.manifest
 winsxs\manifests\amd64_microsoft-windows-i..iagnostic.resourc%s_31bf3 56ad364%35_6.1.%600.163"5_en-usc6238f8%2ccfd01!.manifest

... as you suspected, they are the result of bitflips - about which, more later.

There are a huge number (over 2500) of errors in the CBS.log - although many are duplicates, either from different days/runs or from system retries.


Please open Windows Explorer and navigate to the C:\Windows\system32\config folder

Copy the COMPONENTS file (no extension) to the desktop now Compress the copy and upload the compressed file to your favoured fileshare site - post a link in your reply.

I'll take a look and see what I can do with it.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Tried as instructed and I get this message:

The action can't be completed because the file is open in System
Close the file and try again.

Do I have to do this in safe mode? Or how?
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Professional 64 bit
Antivirus
Norton 360
Spewdog989 said:
Tried as instructed and I get this message:

The action can't be completed because the file is open in System
Close the file and try again.

Do I have to do this in safe mode? Or how?
Click to expand...

try copying file in other OS
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
acer 5750
OS
windows seven home basic amd64 oem
CPU
i3-2310m
Motherboard
?????
Memory
3giga
Graphics Card(s)
intel graphics card 3000
Hard Drives
wd 320g
Antivirus
dont have
Browser
firefox
Try it in Safe Mode - it may work. or simply wait a while, and try again (the hive is loaded to Widows and then disconnected eventually - usually, at least)
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Can anyone help my components file? (bump?) Thanks :)
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Professional 64 bit
Antivirus
Norton 360
Sorry - got side-tracked :(
...back soon!
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
I've uploaded a file - sd9components.zip - to my SkyDrive at
Noel's SkyDrive
Please download and save it.

Now rename your existing C:\Windows\System32\config\COMPONENTS file to COMPONENTS.OLD

Extract the downloaded file and copy the contained COMPONENTS file to the C:\Windows\System32\config folder

reboot
Run the CheckSUR tool again, and post the new CheckSUR log.

with any luck the report will now show only a few errors, which we can deal with in the normal way.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
It's all good! I'm just really ancy to get this fixed! Waiting to be able to mess with the components file.

I'll update asap!
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Professional 64 bit
Antivirus
Norton 360
The CheckSUR you are refering to is the SURT?
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Professional 64 bit
Antivirus
Norton 360
Yep :)
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Ok, I ran the SURT and the sfc /scannow in the CMD prompt. Waiting for the CMD to finish and I'll post the new CBS. Should be less than 5 min
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Professional 64 bit
Antivirus
Norton 360

My Computer

Computer type
PC/Desktop
OS
Windows 7 Professional 64 bit
Antivirus
Norton 360
I checked to see if I could update now, and I am now downloading about 160 updates, going to bed for the night, I'll check the progress tomorrow. Thanks for the help thus far!
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Professional 64 bit
Antivirus
Norton 360
Looks like the updates took! So my main problem has been solved, though I am a little concerned that the last .gif I posted still contained errors. Should I be worried?

Thanks!
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Professional 64 bit
Antivirus
Norton 360
There are still some errors present - but we'll deal with them a bit later

Please do a manual check for updates and attempt to install any remaining updates, then run another CheckSUR, and post the new log (it's possible that the updates installed so far will have corrected some of the existing errors).

Also run another SFC /SCANNOW, and post the new CBS.logfile.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Ok! Ran both scans again, SFC /CHECKNOW gave me the same code as last time, I'll post CBS
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Professional 64 bit
Antivirus
Norton 360
Restarted my machine and it did more updates, tried to update again, and got the attached error code. Should I run the SURT and Checknow again? or will the current log work?
Thanks
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Professional 64 bit
Antivirus
Norton 360
OK - the missing file list is now
Code: 
Unavailable repair files:
 winsxs\manifests\amd64_microsoft-windows-t..chxreadingstringime_31bf3856ad364e35_6.1.7600.16385_none_6baa41720aa2b58a.manifest
 winsxs\manifests\amd64_microsoft-windows-s..rep-instrumentation_31bf3856ad364e35_6.1.7600.16385_none_8620c4120ae21b0a.manifest
 winsxs\manifests\amd64_netfx-aspnet_webadmin_users_b03f5f7f11d50a3a_6.1.7600.16385_none_be918bff95b9bbc5.manifest
 winsxs\manifests\wow64_microsoft-windows-i..l-keyboard-0001041f_31bf3856ad364e35_6.1.7600.16385_none_082aea0b95bea8f9.manifest

but there are still some bitflips present, and a couple more registry problems.

I'll post the fix for the missing files later - and then we'll worry about the bitflips.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
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