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Windows 7: Windows Update cannot be started

11 Dec 2017   #1
sijon

Windows 7 Home Premium 64bit
 
 
Windows Update cannot be started

I have Windows 7 SP1. Since about two weeks ago Windows Update can no more be strarted. It just hangs and cannot be stopped. I have to reboot the computer. All updates have been installed up to about two weeks ago.
/sijon


My System SpecsSystem Spec
.
11 Dec 2017   #2
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

Try using this method to fix your computer. The message you may get when you try & check for Updates is:

"Windows update cannot currently check for updates, because the service is not running, You may need to restart your computer".

This is exactly the message you get when the AuthCab has expired. Doing the following seems to fix it:

The date on the computer has to be reset & to do that follow this:

To reset the date on the computer Right Click on the Clock at bottom RH corner of the screen, select Change Date & Time Settings, when that opens click on the Internet Time tab, Then select Change Settings, then untick Synchronise with Internet Time Server, be sure to tick OK, then select the Date & Time tab, Then select Change Date & Time & set the date back to 3 Dec.

Then reboot the computer & then run Check for Updates in Windows Update, it should update to the 3 Dec. In some cases you may need to try an earlier date if the 2nd doesn't work.

Then reboot, reset Internet time Synch, change computer date to today's date, re run Check for Updates in Windows Update & it should check for Updates & came back with Windows is up to date, with the latest updates installed.

This method should retain all your Update History as well.



The reason for this procedure, is that Windows accesses an AuthCab during the start-up procedure that Authorises access to the Windows Update download site. This authorisation expired on 3 Dec for a lot of users & access get blocked to the Windows Update site.

By running the repair I listed above, resetting the computer date & rebooting provides access to Update site at which MS have now reset the expiry of that AuthCab which gets installed on your computer, so it can now download & install Updates. Of course it is then necessary to reset the date on the computer & re run Check for Updates to bring it completely up to date.
My System SpecsSystem Spec
12 Dec 2017   #3
sijon

Windows 7 Home Premium 64bit
 
 

Ranger4, many thanks for your reply to my question! Your procedure fixed the problem all at once.
Will this authorisation expire again some time?

If automatic update is turned off in Windows Update, is it then necessary to update the Windows Update Agent manually?

Thank you and best regards
sijon
My System SpecsSystem Spec
.

12 Dec 2017   #4
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

You are welcome & glad to hear it fixed the problem.

We should not have to worry about the authorisation expiring again, as it seems that MS just failed to keep up to date with the authorisations.

If you don't use Auto Updates, you should still keep Windows up to date by manually installing them. Of course you can hide the updates you don't want & install the rest. Running Windows Updates manually should keep the Update Agent up to date.
My System SpecsSystem Spec
12 Dec 2017   #5
debodun

Windows 7 Ultimate x64
 
 

I was having that problem also. I found this tip and it worked for me, at least for now. Thanks, Ranger.
My System SpecsSystem Spec
12 Dec 2017   #6
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

You are welcome & thank you.
My System SpecsSystem Spec
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 Windows Update cannot be started




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