Solved Homegroup died after router upgrade

[kormath]

I'm sure this has been asked before but I can't find a solution in the searches I've done.

What I did was upgraded my router. I had a Belkin B/G router and upgraded to a new Belkin N router. I configured the router the same as my previous router. SSID and key and everything so I wouldn't have to make any changes on my laptop. I know it's identical because I took screen shots of the previous router setup pages and made the new router identical in the setup.

Now when I try and access the home group it's broken. I can't view my other computer from my laptop but my desktop can see this laptop fine and retrieve files through the homegroup. I've run the troubleshooter with no success. I've left the home group with each computer, rebooted them and made a new homegroup, and i'm back to the same place. I turned off the router firewall and the desktop firewall and still cannot see it from this laptop. I called Belkin and of course they say it's a windows issues, nothing wrong with their router.

So what else can I try to get this homegroup working both ways again?

TIA

oh, my laptop is running W7 64bit Home Premium and the desktop is running W7 32bit Ultimate.

 

[chev65]

Which A/V software do you have installed on those machines?

 

[rvbfan]

Have you run the trouble shooter on all the machines?
And are you experiencing any other network problems?
Could be the router firewall is the cause.
Try this http://fixitcenter.support.microsoft.com/Portal/ as well
surprising how helpful it is.

 

[kormath]

I'm using Norton 360 on the desktop. I've tried with the firewall off and on and it fails both ways. I had to send the laptop in for repairs a few weeks ago and haven't put any AV software on it yet. But it could still use the homegroup after that until the router change.

No other network problems either. I can view the shared folders I created on the desktop and laptop both ways.

I just can't see the desktop in the homegroup from the laptop. When I recreated the homegroup I left the homegroup on both machines, turned the laptop off, rebooted the desktop and created a homegroup with a different password. Then I turned the laptop on, got the message in the homegroup screen that I had been invited by my desktop. I enter the password, it says I joined the homegroup. I then open Computer from the start menu, click the homegroup link on the left and it says I'm not part of any homegroup. So I reboot the laptop and check it again and I'm still not part of any homegroup. The desktop can see the laptop on the homegroup link and pull files from it though.

It's got me stumped. The only thing that was changed was the router. And the only screens I changed anything in on those was the virtual servers to open ports for a game update program, and wireless SSID and network key. All the other screens were default like the previous router. I've even tried turning the router firewall off and turning off protected mode, but that didn't help anything either.

The troubleshooter didn't find any problems on both systems. Just ran them again to make sure. I'll try that fixit center link and see what that does after work tonight.

 

[chev65]

Try this Homegroup trouble shooter.

Ultimate Troubleshooting Guide for Windows 7 HomeGroup Connection Issues

 

[rvbfan]

Try this Homegroup trouble shooter.

Ultimate Troubleshooting Guide for Windows 7 HomeGroup Connection Issues

Some things in there I forgot about, like IPV6. Nice one.

 

[kormath]

those tips didn't work either. Just for fun I plugged everything back into the old router and my homegroup works just fine. I swapped the new router back in and can't access the desktop from the laptop again. I even reset the defaults on the new router in case i goofed on a setting and still have the same problem. Not sure what to do now.

 

[Dion250]

I kind of have a similar issue. Just upgraded to a new router but some of my homegroup seems to be working some doesn't.

I have 3 Computers

2 Wired and 1 Wireless

The 2 Wired can talk and share files fine.

However only 1 of the Wired PC's can talk to the Wireless PC ( Other Wired works fine ). It says I dont have permission to access the wireless PC from the Wired PC. But the Wireless PC can access shares and BOTH Wired PCs fine.

I just keep getting a permission error. Its been driving me nuts.

I looked under sessions and the PC that cant connect is connecting as a Guest. Where the other Wired PC can connect fine and connects as a HomeGroupUser$.

All of them are in the same HomeGroup and everything. What Router did you get by chance?

 

[kormath]

I got the Belkin Surf Wireless F7D2036 i think is the model number. There's 2 different models, mines the lower number of the 2. I love the speed but i'm really tempted to go back to the B/G router I was using to use the homegroup. I've got it set now so the folders are shared and I can transfer files that way.

 

[Grayhair]

those tips didn't work either. Just for fun I plugged everything back into the old router and my homegroup works just fine. I swapped the new router back in and can't access the desktop from the laptop again. I even reset the defaults on the new router in case i goofed on a setting and still have the same problem. Not sure what to do now.

I had the same problem and thought it was Norton 360 V4, it wasn't. Can you ping the other computer?

What I ended up doing was deleting the home group on both systems and the recreated them, that fixed the problem

 

[Dion250]

Recreating the HomeGroup fixed it for me.

I also deleted all the files in

C:\Windows\ServiceProfiles\LocalService\AppData\Roaming\PeerNetworking

on all 3 PC's.. all can access each other now.

 

[chev65]

Recreating the HomeGroup fixed it for me.

I also deleted all the files in

C:\Windows\ServiceProfiles\LocalService\AppData\Roaming\PeerNetworking

on all 3 PC's.. all can access each other now.

Thanks for pointing that out Dion250, that fix is number 4 in my Homegroup trouble shooting list.

http://www.sevenforums.com/network-sharing/20211-homegroup-issues-3.html#post436715

 

[kormath]

I don't have any problems networking, i can ping each system and transfer files from the shared folders. I just can't get my laptop to see the desktop in the homegroup. Everytime i delete and recreate the homegroup on both systems the laptop keeps saying it's not in a homegroup after it successfully joined with my desktop. I'll try deleting the files in C:\Windows\ServiceProfiles\LocalService\AppData\Roaming\PeerNetworking and see if that works.

 

[chev65]

I don't have any problems networking, i can ping each system and transfer files from the shared folders. I just can't get my laptop to see the desktop in the homegroup. Everytime i delete and recreate the homegroup on both systems the laptop keeps saying it's not in a homegroup after it successfully joined with my desktop. I'll try deleting the files in C:\Windows\ServiceProfiles\LocalService\AppData\Roaming\PeerNetworking and see if that works.

You may need to do that for all of your Homegroup machines.

 

[kormath]

I deleted all files/folders in that directory. Had to stop services first to delete everything. Then rebooted each machine. Network and Sharing Center says this laptop belongs to a homegroup still, but when i click the link for the homegroup from the Computer window, it says no homegroup computers are availabe form this laptop. The desktop can still see this laptop in the homegroup.

Thanks for all the ideas and tips so far, anything else I can try or should i wipe this laptop and go from there?

Update:
I got bored and wiped the computer anyway. Now during the windows installation when I type in the homegroup password it spins the circle for a bit then gives a cartoon bubble with a red X and says Windows cannot set up a homegroup on this computer. Oh and I reimiged it with Windows 7 Ultimate 32 bit instead of 64 bit Home Premium that was factory installed.

 

[chev65]

All I can suggest is too completely uninstall Norton as it's famous for causing problems like this.

 

[kormath]

I finally figured it out after needlessly wiping my laptop and spending good money on MS support, luckily they're giving me a refund since they didn't resolve the problem.

For some reason all of my sharing folders had been disabled on my desktop, except the ones that I manually set up to share. It dawned on me when i was redoing all the steps you awesome helpful people have advised and I noticed that when I chose the items to share in the homegroup setup they wouldn't stay checked off.

To fix it i had to manually go into each folder I wanted to share in the homegroup and choose the "Share with Homegroup (Read/Write)" option. Now all of my folders on the desktop are visible from my other computers in the homegroup.

Thanks again for all the help guys!

 

[wround00]

Have you figured out how to get your home-group up and working. I have the exact same problem. I can see my laptops but cannot see my desktop. I upgraded to a Belkin N last week. It almost has to be something with the router. I cant waste my days anymore trying to figure it out. I hope someone smarter than me can find an answer. Wayne

 

[kormath]

Have you figured out how to get your home-group up and working. I have the exact same problem. I can see my laptops but cannot see my desktop. I upgraded to a Belkin N last week. It almost has to be something with the router. I cant waste my days anymore trying to figure it out. I hope someone smarter than me can find an answer. Wayne

If you read the post above yours the fix is listed there. Simply put my sharing settings were messed up somehow, I had to share each folder I wanted on the home group manually and now it works fine.

 

[chev65]

I finally figured it out after needlessly wiping my laptop and spending good money on MS support, luckily they're giving me a refund since they didn't resolve the problem.

For some reason all of my sharing folders had been disabled on my desktop, except the ones that I manually set up to share. It dawned on me when i was redoing all the steps you awesome helpful people have advised and I noticed that when I chose the items to share in the homegroup setup they wouldn't stay checked off.

To fix it i had to manually go into each folder I wanted to share in the homegroup and choose the "Share with Homegroup (Read/Write)" option. Now all of my folders on the desktop are visible from my other computers in the homegroup.

Thanks again for all the help guys!

This is standard procedure for sharing files and folders on Windows 7.

This turorial explains how to set up permissions on file and folders.

http://www.sevenforums.com/tutorials/24232-sharing-permissions.html?filter