BSOD - BCCode 1e - ntoskrnl.exe

[lucastuna]

Hi!
I do not write well in English, but I hope you understand my problem.

My pc is new, with 3 months of use.
The OS is win 7 64 bits. Original.

Since when is having bought this error. I took the computer for technical assistance 2 times. The first changed the graphics card. In the second ram.
But the problem persists.
Already formated 2 times and still.

At first the error was only freezing, but then started giving BSOD. I'm putting the files, I hope you help me.

Note: The System Health Report is in Portuguese, because I'm Brazilian. But I hope you understand.
In the System Health Report says that I do not use antivirus.
I use avast free.

My computer is:
Asus M4N68T M-LE
Hexacore II X6 1055T AMD Phenom, 3315 MHz
28AS ST310005 SCSI Disk Device (1000 GB, 7200 RPM, SATA-II)
4gb ram
NVIDIA GeForce GTS 450
OCZ 700W REAL ATX STELTHXSTREAM

Thanks.

 

[zigzag3143]

Hi!
I do not write well in English, but I hope you understand my problem.

My pc is new, with 3 months of use.
The OS is win 7 64 bits. Original.

Since when is having bought this error. I took the computer for technical assistance 2 times. The first changed the graphics card. In the second ram.
But the problem persists.
Already formated 2 times and still.

At first the error was only freezing, but then started giving BSOD. I'm putting the files, I hope you help me.

Note: The System Health Report is in Portuguese, because I'm Brazilian. But I hope you understand.
In the System Health Report says that I do not use antivirus.
I use avast free.

My computer is:
Asus M4N68T M-LE
Hexacore II X6 1055T AMD Phenom, 3315 MHz
28AS ST310005 SCSI Disk Device (1000 GB, 7200 RPM, SATA-II)
4gb ram
NVIDIA GeForce GTS 450
OCZ 700W REAL ATX STELTHXSTREAM

Thanks.

Several problems

1-ASACPI.SYS a major cause of BSOD's in the 2005 rev.

The pre 2009 version of this driver is a known BSOD cause.

The 2005 version of this driver is a known BSOD cause.
Please visit this link: ASUS teK Computer Inc. -Support- Drivers and Download P7P55D LE
ASUSTeK Computer Inc. -Support- Drivers and Download P7P55D LE

Scroll down to the Utilities category, then scroll down to the "ATK0110 driver for WindowsXP/Vista/Windows 7 32&64-bit" (it's about the 12th item down).
Download and install it.
Go to C:\Windows\System32\drivers to check and make sure that the ASACPI.sys file is date stamped from 2009 or 2010 (NOT 2005).


2-this crash was caused by your video subsystem (driver, directX, card, etc). I would re-install the driver using this method.

When upgrading your graphic driver you MUST remove all traces of the current driver. In order to do that we recommend using Guru3D - Driver Sweeper


Or Phyxion.net - Driver Sweeper

When it is removed then download and install the fresh copy.




3- Avast. Remove and replace with Microsoft security essentials.

http://files.avast.com/files/eng/aswclear5.exe

http://www.microsoft.com/security_essentials/

 

[lucastuna]

I'll do the steps you gave me. I return here to give you an answer.

Thank you very much.

Checking ...

 

[zigzag3143]

I'll do the steps you gave me. I return here to give you an answer.

Thank you very much.

Checking ...

Good Luck

 

[lucastuna]

OK.
I'll list what I did to you.

1 - I've downloaded ATK0110 driver for WindowsXP / Vista / Windows 7 32 & 64-bit

2 - installed. He opened a window to the example of msdos, now some information very fast and restarted the system.

3 - I went into C: \ Windows \ System32 \ drivers and tried by ASACPI.sys. There is no data related to 2005. The file date is 14/05/2009. They hope he's alright. (I should have seen this before installing the ATK0110 but not seen.)

4 - I downloaded Phyxion.net - Driver Sweeper, because the other did not seem compatible with 64bit win7.
I have started.

I put all drivers to analyze and gave me some.

Driver - Chipset NVIDIA (file type and record)
NVIDIA display (file type, directory and registry)
NVIDIA physx (type directory and registry)
I cleaned.

I reviewed again and gave me a precaution NVIDIA display again. I cleaned up and restarted again. Something I came back and ran driver sweeper, every time it's the NVIDIA display for removal. Is that normal?

Now comes a question, see if I had to have done something else. I just cleaned those he showed me to remove, or should I have removed everything related to NVIDIA?


But I continued.

5 - I downloaded this driver:

NVIDIA DRIVERS 275.33 WHQL

And installed.

6 - Finally, uninstalled avast for the link you sent me and installed the Microsoft security essentials.

The computer used to hang in games more often than just using the explorer or the Internet.

I will test to see if something happens. Will report to finish.

Thank you. xD

 

[zigzag3143]

Thanks for the heads up and good luck.

 

[lucastuna]

Zig,

BSOD error that it can also be the cause of the crash? Because there are moments of freezing and I can not run anything, the mouse stops moving, the keyboard does not type and the sound stops, like a scratched CD.

So I have to restart manually, it asks me if I start in safe mode or normal, but when you reach the desktop it does not show any error log.

It would be the same problem of BSOD or not?

Because I tried and crashed, but no BSOD.
If the info is useful, it has happened to give a BSOD BCCode 7e, but I formatted the pc and lost the dmp and still did not know it provides should be taken.

 

[lucastuna]

Thanks for the heads up and good luck.

Zig,

BSOD error that it can also be the cause of the crash? Because there are moments of freezing and I can not run anything, the mouse stops moving, the keyboard does not type and the sound stops, like a scratched CD.

So I have to restart manually, it asks me if I start in safe mode or normal, but when you reach the desktop it does not show any error log.

It would be the same problem of BSOD or not?

Because I tried and crashed, but no BSOD.
If the info is useful, it has happened to give a BSOD BCCode 7e, but I formatted the pc and lost the dmp and still did not know it provides should be taken.

(I do not know how to delete the message, because I have sent two equal.)

 

[zigzag3143]

Zig,

BSOD error that it can also be the cause of the crash? Because there are moments of freezing and I can not run anything, the mouse stops moving, the keyboard does not type and the sound stops, like a scratched CD.

So I have to restart manually, it asks me if I start in safe mode or normal, but when you reach the desktop it does not show any error log.

It would be the same problem of BSOD or not?

Because I tried and crashed, but no BSOD.
If the info is useful, it has happened to give a BSOD BCCode 7e, but I formatted the pc and lost the dmp and still did not know it provides should be taken.

I am sorry could you ask this again? im having problems understanding what you ask.

 

[lucastuna]

I am sorry could you ask this again? im having problems understanding what you ask.

Two things is happening with my computer.

At some point it gives the BSOD. I posted the last (BCCode 1e). Before 1e had occurred the BCCode 7e, but I do not have this dmp file.

At other times the BSOD does not occur. What happens is ...

The video freezes, the sound is like a scratched CD. The mouse does not move. The keyboard also stops. So I have to manually restart the computer. But when I start windows it has no information of the error that occurred.

This error freezing the screen has some connection with the BSOD error?

Sorry for bad English. ^ ^

 

[zigzag3143]

I am sorry could you ask this again? im having problems understanding what you ask.

Two things is happening with my computer.

At some point it gives the BSOD. I posted the last (BCCode 1e). Before 1e had occurred the BCCode 7e, but I do not have this dmp file. we need the dmp. the error code by itself is meaningless.



At other times the BSOD does not occur. What happens is ...

The video freezes, the sound is like a scratched CD. The mouse does not move. The keyboard also stops. So I have to manually restart the computer. But when I start windows it has no information of the error that occurred.

This error freezing the screen has some connection with the BSOD error?

BSOD may be related to freezing or the inverse. please check event viewer for the following

There are several ways to find what the problem is. The best is to go into event viewer (type eventvwr in search). Go to the windows log>application tab.

You want to look for critical errors (they have red in the left column ).

When you find them you want to look for critical errors that say app hang, app crash, or anything that relates to the problem.

When you find them please note the event ID, and the source codes and tell us what they are.


Sorry for bad English. ^ ^

Let us know if we can help

Ken

 

[lucastuna]

Let us know if we can help
Ken

the computer locks up more often during games, I started a game and guess what, crashed.

So I marked the time and looked in the log that asked me to check and there really have the information.

Applications tab I saw no critical error, only some information and errors. But when I looked at the system tab, there were critical errors.

Event ID: 6008
Source: Eventlog
Level: Error

- <Event Xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="EventLog" />
<EventID Qualifiers="32768"> 6008 </ EventID>
<level> 2 </ Level>
<Task> 0 </ Task>
<keywords> 0x80000000000000 </ Keywords>
<TimeCreated SystemTime="2011-06-06T03:02:35.000000000Z" />
<EventRecordID> 9154 </ EventRecordID>
<channel> System </ Channel>
<computer> LucasTuna-PC </ Computer>
<Security />
</ System>
- <EventData>
<Data> 00:00:51 </ date>
<Data> 06 / 06 / 2011 </ date>
<Date />
<Date />
<Data> 852 </ Data>
<Date />
<Date />
<Binary> DB070600010006000000000033002401DB0706000100060003000000330024013C0000003C000000000000000000000000000000000000000100000000000000 </ Binary>
</ EventData>
</ Event>



and ...

Event ID: 41
Source: kernel-power
Level: critical level

- <Event Xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID> 41 </ EventID>
VERSION 2 </ Version>
<level> 1 </ Level>
<Task> 63 </ Task>
<Opcode> 0 </ Opcode>
<keywords> 0x8000000000000002 </ Keywords>
<TimeCreated SystemTime="2011-06-06T03:02:29.460800000Z" />
<EventRecordID> 9160 </ EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<channel> System </ Channel>
<computer> LucasTuna-PC </ Computer>
<Security UserID="S-1-5-18" />
</ System>
- <EventData>
<Date Name="BugcheckCode"> 0 </ Data>
<Date Name="BugcheckParameter1"> 0x0 </ Data>
<Date Name="BugcheckParameter2"> 0x0 </ Data>
<Date Name="BugcheckParameter3"> 0x0 </ Data>
<Date Name="BugcheckParameter4"> 0x0 </ Data>
<Date Name="SleepInProgress"> false </ Data>
<Date Name="PowerButtonTimestamp"> 0 </ Data>
</ EventData>
</ Event>


Is this what should I pass you? if you have any information missing let me know.

 

[zigzag3143]

Read here Event ID 6008 is unexpectedly logged to the System event log after you shut down and restart your computer

 

[lucastuna]

Read here Event ID 6008 is unexpectedly logged to the System event log after you shut down and restart your computer

This hotfix is intended for windows 2000, there will be problems if I install it?

Is there any way to check if this function (InitiateSystemShutdownEx) is on my computer?
And the freeze does not seem to be anything programmed, because it crashes in games with a maximum of 20 minutes and the explorer takes longer.

But if you think you can solve this hotfix, I'll do a restore point and install it.

 

[zigzag3143]

Read here Event ID 6008 is unexpectedly logged to the System event log after you shut down and restart your computer

This hotfix is intended for windows 2000, there will be problems if I install it?

Is there any way to check if this function (InitiateSystemShutdownEx) is on my computer?
And the freeze does not seem to be anything programmed, because it crashes in games with a maximum of 20 minutes and the explorer takes longer.

But if you think you can solve this hotfix, I'll do a restore point and install it.

Probably not for you then.. I did notice the screensaver issue and wondered. event id 6008 is not very helpful are there other critical errors

 

[lucastuna]

Probably not for you then.. I did notice the screensaver issue and wondered. event id 6008 is not very helpful are there other critical errors

I looked at all the system logs when the computer was down, and they're all the same, followed by error 6008. There is any possibility to be hardware problem? Motherboard or CPU?

I will send to tech support tomorrow. And ask for a verification of hardware and drivers again.

When the computer is delivered I say if it worked or not and how.
Until tomorrow I'll keep an eye on the forum, and searching for solutions here.

If you know of something else please tell me.
And thanks for listening.

 

[zigzag3143]

Probably not for you then.. I did notice the screensaver issue and wondered. event id 6008 is not very helpful are there other critical errors

I looked at all the system logs when the computer was down, and they're all the same, followed by error 6008. There is any possibility to be hardware problem? Motherboard or CPU?

I will send to tech support tomorrow. And ask for a verification of hardware and drivers again.

When the computer is delivered I say if it worked or not and how.
Until tomorrow I'll keep an eye on the forum, and searching for solutions here.

If you know of something else please tell me.
And thanks for listening.

Let me know if you need help


Ken

 

[lucastuna]

Let me know if you need help
Ken

ken,

I left the computer running memtest when I got back was on the screen the blue screen.

Different the other, which started the topic, he gave me the values ​​of the parameters. What I hope is the right one for the problem or problems I'm having.

I have attached the zip to review since I do not know look, but I'm looking for information that I had BSOD tonight.

I am waiting for your review. Thanks again.

Note: This time the event log gave me three reports. I hope they are more useful.

 

[zigzag3143]

Let me know if you need help
Ken

ken,

I left the computer running memtest when I got back was on the screen the blue screen.

Different the other, which started the topic, he gave me the values ​​of the parameters. What I hope is the right one for the problem or problems I'm having.

I have attached the zip to review since I do not know look, but I'm looking for information that I had BSOD tonight.

I am waiting for your review. Thanks again.

Note: This time the event log gave me three reports. I hope they are more useful.

Hardware caused Bit Torrent to crash. Please read here about hardware and I would remove bit torrent.


Your .dmp file shows a stop error of 0x124 which is a general hardware error .

A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint.

Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress.

You can read more on this error and what to try here... Stop 0x124 - what it means and what to try http://www.sevenforums.com/crash-lockup-debug-how/35349-stop-0x124-what-means-what-try.html

 

[lucastuna]

Hardware caused Bit Torrent to crash. Please read here about hardware and I would remove bit torrent.


Your .dmp file shows a stop error of 0x124 which is a general hardware error .

A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint.

Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress.

You can read more on this error and what to try here... Stop 0x124 - what it means and what to try http://www.sevenforums.com/crash-lockup-debug-how/35349-stop-0x124-what-means-what-try.html

Ken,

I was reading the website of amd (Troubleshooting tips that can help resolve system / game software reboot, freeze, crash issues that occur when playing game software) and mentioned the possibility of overclocking. How do I see if my computer is overclocked?