Solved windows 7 wont remember wireless password

macgig

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have a wireless USB dongle that I use on this dell inspiron 531. win7 wont remember the password. have to enter it every time when I boot to get internet to work.

any ideas how to fix?

thanks.
 

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Mac user 27+, but I like windows 7. Very Mac like. My A+ cert is from 2008 and I don't work on computers every day, so i'm getting rusty. This forum is a BIG help.
the brand and model of the dongle might help. Some come with connect softs and others don't. A profile in the software may need you to input the passphrase one time and save profile. If Windows is handling your wifi connections, when u click on the signal icon in the tray, and right click on the connection u use, select properties of connection, two tabs at top, Connection, checkbox for connect automatically. If this is checked and still will not auto connect, check that the passphrase is correctly entered in the connection properties.
 

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Computer type
Laptop
Computer Manufacturer/Model Number
HP 17-ak0xx, dv7 3173nr
OS
Win7 Home Premium x64 W10Pro&Home
CPU
A12 9720p 4+8 TurionII M520
Motherboard
HP 3839
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6GB 8GB
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R7
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My Computer My Computer

Computer type
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Win 7 Pro, Mac OS Sierra
Internet Speed
fast. ;)
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Browser
firefox mostly, safari, anything but IE. IE sucks!
Other Info
Mac user 27+, but I like windows 7. Very Mac like. My A+ cert is from 2008 and I don't work on computers every day, so i'm getting rusty. This forum is a BIG help.
entered it a few times in many places. its not saving. beats me what to do. I tried the profile in the software for the dongle... it's not saving the pass there either. even if I just log out the setting is lost. zapping the profile and the network connection and starting over did not help.
 

My Computer My Computer

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Win 7 Pro, Mac OS Sierra
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fast. ;)
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Browser
firefox mostly, safari, anything but IE. IE sucks!
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Mac user 27+, but I like windows 7. Very Mac like. My A+ cert is from 2008 and I don't work on computers every day, so i'm getting rusty. This forum is a BIG help.
Does it identify as Home network when it is on?
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP 17-ak0xx, dv7 3173nr
OS
Win7 Home Premium x64 W10Pro&Home
CPU
A12 9720p 4+8 TurionII M520
Motherboard
HP 3839
Memory
6GB 8GB
Graphics Card(s)
R7
Monitor(s) Displays
24" sa550
Screen Resolution
1600x900 1920x1080
Mouse
Logitechx2
Internet Speed
120Mb/s down 12up
not part of the home group but is now after I tweaked a few settings and added it. even this setting is lost when I log out? :(
 

My Computer My Computer

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PC/Desktop
OS
Win 7 Pro, Mac OS Sierra
Internet Speed
fast. ;)
Antivirus
panda free
Browser
firefox mostly, safari, anything but IE. IE sucks!
Other Info
Mac user 27+, but I like windows 7. Very Mac like. My A+ cert is from 2008 and I don't work on computers every day, so i'm getting rusty. This forum is a BIG help.
I have a laptop and windows 7 remembers the wireless password on that. so why does windows 7 remember it on one pc but not the other? strange.
 

My Computer My Computer

Computer type
PC/Desktop
OS
Win 7 Pro, Mac OS Sierra
Internet Speed
fast. ;)
Antivirus
panda free
Browser
firefox mostly, safari, anything but IE. IE sucks!
Other Info
Mac user 27+, but I like windows 7. Very Mac like. My A+ cert is from 2008 and I don't work on computers every day, so i'm getting rusty. This forum is a BIG help.

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
Control Panel > Network and Internet > Manage Wireless Networks. Try adding wireless network there

post results
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
icons stay the same every time I boot or if I move them they stay put. just changed a setting in word options, and it saved the setting on logoff.
 

My Computer My Computer

Computer type
PC/Desktop
OS
Win 7 Pro, Mac OS Sierra
Internet Speed
fast. ;)
Antivirus
panda free
Browser
firefox mostly, safari, anything but IE. IE sucks!
Other Info
Mac user 27+, but I like windows 7. Very Mac like. My A+ cert is from 2008 and I don't work on computers every day, so i'm getting rusty. This forum is a BIG help.
did that once before but added again here. seems to detect it automatically so their nothing to add. if I go through the add steps, it makes 2 copies of the network.


Control Panel > Network and Internet > Manage Wireless Networks. Try adding wireless network there

post results
 

My Computer My Computer

Computer type
PC/Desktop
OS
Win 7 Pro, Mac OS Sierra
Internet Speed
fast. ;)
Antivirus
panda free
Browser
firefox mostly, safari, anything but IE. IE sucks!
Other Info
Mac user 27+, but I like windows 7. Very Mac like. My A+ cert is from 2008 and I don't work on computers every day, so i'm getting rusty. This forum is a BIG help.
did that once before but added again here. seems to detect it automatically so their nothing to add. if I go through the add steps, it makes 2 copies of the network.


Control Panel > Network and Internet > Manage Wireless Networks. Try adding wireless network there

post results
View the properties. Is password listed there correct?
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
did that once before but added again here. seems to detect it automatically so their nothing to add. if I go through the add steps, it makes 2 copies of the network.


Control Panel > Network and Internet > Manage Wireless Networks. Try adding wireless network there

post results
Delete your wireless name from the list. Now disconnect/connect wireless. Is it in the list again? Is password also listed?
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
the password in properties is not the same as the one for my wireless.. I change it, log out, and it's set back to some password I guess windows is picking? which is not the password for the wireless
 

My Computer My Computer

Computer type
PC/Desktop
OS
Win 7 Pro, Mac OS Sierra
Internet Speed
fast. ;)
Antivirus
panda free
Browser
firefox mostly, safari, anything but IE. IE sucks!
Other Info
Mac user 27+, but I like windows 7. Very Mac like. My A+ cert is from 2008 and I don't work on computers every day, so i'm getting rusty. This forum is a BIG help.
the password in properties is not the same as the one for my wireless.. I change it, log out, and it's set back to some password I guess windows is picking? which is not the password for the wireless
Is it a total random password you see? Or is it a password of something else?
If you change it in dialogue and save it, close dialog and look again.... does it show the correct password?
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
I guess its random, but it's not the correct wireless password. its says network security key but its not the password for my wireless. Im unable to change and save it wont let me.

under it is something called key index with numbers 1,2,3,4... not sure what that is either. 1 is selected.
 

My Computer My Computer

Computer type
PC/Desktop
OS
Win 7 Pro, Mac OS Sierra
Internet Speed
fast. ;)
Antivirus
panda free
Browser
firefox mostly, safari, anything but IE. IE sucks!
Other Info
Mac user 27+, but I like windows 7. Very Mac like. My A+ cert is from 2008 and I don't work on computers every day, so i'm getting rusty. This forum is a BIG help.
I guess its random, but it's not the correct wireless password. its says network security key but its not the password for my wireless. Im unable to change and save it wont let me.

under it is something called key index with numbers 1,2,3,4... not sure what that is either. 1 is selected.
Can you post a screenshot
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
  1. Please open search, type services.msc and scroll down to WLAN AutoConfig, stop it.
  2. Locate to C:\ProgramData\Microsoft\Wlansvc\. Delete everything in this folder except profiles folder. Then, delete all in profiles folder except interfaces.
  3. Delete everything in the interfaces folder.
  4. Now reboot your system to test the issue again.

Are files being created in C:\ProgramData\Microsoft\Wlansvc\profiles\interfaces folder now?
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
C:\ProgramData\Microsoft\Wlansvc

I don't have a c:ProgramData. :cry:
 

My Computer My Computer

Computer type
PC/Desktop
OS
Win 7 Pro, Mac OS Sierra
Internet Speed
fast. ;)
Antivirus
panda free
Browser
firefox mostly, safari, anything but IE. IE sucks!
Other Info
Mac user 27+, but I like windows 7. Very Mac like. My A+ cert is from 2008 and I don't work on computers every day, so i'm getting rusty. This forum is a BIG help.

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
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