BSOD shows up at random

[raiderscom]

i got another BSOD while i was scanning with Microsoft security essentials it said irql not equal or less

 

[YoYo155]

Norton Security Suiteseems to be causing some issues,
but first scan the PC for infections and corrupt system files:

• Download TDSS-Killer and scan for rootkits.
• Download Windows Defender Offline and scan for other types of infections.
• Follow this tutorial on how to use the SFC/ SCANNOW tool in Windows.

Update with the results.

What were the results of what I had suggested earlier?

 

[raiderscom]

they didn't find anything but im running Security Essentials right now

 

[YoYo155]

Upload a new .zip generated by SFDT.

 

[raiderscom]

heres the SFDT

 

[raiderscom]

could it possible be a loose or bad memory chip or loose hard drive?

 

[YoYo155]

The last dump is indicative of a driver misbehaving with little information as to what
is the actual cause.

IRQL_NOT_LESS_OR_EQUAL (a)

Arguments:
Arg1: fffff6800033ccf8, memory referenced
Arg2: 0000000000000000, IRQL
Arg3: 0000000000000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation
Arg4: fffff80002c54587, address which referenced memory

Typically due to a bad driver, or faulty or incompatible hardware or software.

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

If memtest comes free from errors, enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

   Information

Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.

   Warning

Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.

   Tip

• If you fail to get on the Desktop because of DV, Boot into Advanced Boot Options > Safe mode. Disable DV there. Now boot normally again, and try following the instruction of enabling DV again.
• If you cannot boot in Safe mode too, do a System Restore to a point you made earlier.

When you're done with testing your RAM upload a picture.
If any crashes occurred run a new instance of SFDT and upload the .zip it generates.

Post back with the results .

 

[raiderscom]

i didn't star what you recommende but heres another crash

 

[YoYo155]

A couple of very old driver are causing issues:

0: kd> lmvm rtl8192se
start             end                 module name
fffff880`02c8e000 fffff880`02d95000   rtl8192se T (no symbols)           
    Loaded symbol image file: rtl8192se.sys
    Image path: \SystemRoot\system32\DRIVERS\rtl8192se.sys
    Image name: rtl8192se.sys
    Timestamp:        [COLOR=Red][U][B]Wed Aug 19 03:49:25 2009[/B][/U][/COLOR] (4A8B4C15)
    CheckSum:         000F5A7B
    ImageSize:        00107000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

• Driver Reference Table - rtl8192se.sys.
• Update - HERE | Make sure you select the version listed below.

[FONT=Arial][SIZE=2][U]Description:[/U] Windows driver auto installation program [U][B]([/B][/U][/SIZE][U][B][SIZE=1][COLOR=#666666][COLOR=#666666][FONT=Arial][COLOR=#000000][SIZE=2]support Windows 7)[/SIZE]
[/COLOR][/FONT][/COLOR][/COLOR][/SIZE][/B][SIZE=1][COLOR=#666666][COLOR=#666666][FONT=Arial][COLOR=#000000]Version:[/COLOR][/FONT][/COLOR][/COLOR][/SIZE][/U][/FONT] [B]2021.0.0203.2012[/B]
[U]File Size:[/U] [B]26771k[/B]

0: kd> lmvm CAX_CNXT
start             end                 module name
fffff880`06800000 fffff880`068cb000   CAX_CNXT T (no symbols)           
    Loaded symbol image file: CAX_CNXT.sys
    Image path: \SystemRoot\system32\DRIVERS\CAX_CNXT.sys
    Image name: CAX_CNXT.sys
    Timestamp:        [COLOR=Red][U][B]Fri Feb 13 23:19:32 2009[/B][/U][/COLOR] (4995E3E4)
    CheckSum:         000B6489
    ImageSize:        000CB000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

• http://carrona.org/drivers/driver.php?id=CAX_CNXT.sys

You can update the driver, but if you don't use it's best to remove it all together
as the update is very old as well.

• Download

 

[raiderscom]

i can't run the ram test because my cd driver won't read cd's and i don't have a usb flash drive. i would run the driver verifier but when i try to make a restore point it keeps giving me an error

 

[raiderscom]

i can run the ram test now i found an external cd/dvd reader

 

[raiderscom]

here is another crash i ran the ram test but i dont know how to get to the results.

 

[raiderscom]

i finally got to run the drive verifier and this is the first BSOD since then

 

[YoYo155]

As I mentioned in post #29 these driver has to be updated or removed.

A couple of very old driver are causing issues:

0: kd> lmvm rtl8192se
start             end                 module name
fffff880`02c8e000 fffff880`02d95000   rtl8192se T (no symbols)           
    Loaded symbol image file: rtl8192se.sys
    Image path: \SystemRoot\system32\DRIVERS\rtl8192se.sys
    Image name: rtl8192se.sys
    Timestamp:        [COLOR=Red][U][B]Wed Aug 19 03:49:25 2009[/B][/U][/COLOR] (4A8B4C15)
    CheckSum:         000F5A7B
    ImageSize:        00107000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

• Driver Reference Table - rtl8192se.sys.
• Update - HERE | Make sure you select the version listed below.

[FONT=Arial][SIZE=2][U]Description:[/U] Windows driver auto installation program [U][B]([/B][/U][/SIZE][U][B][SIZE=1][COLOR=#666666][COLOR=#666666][FONT=Arial][COLOR=#000000][SIZE=2]support Windows 7)[/SIZE]
[/COLOR][/FONT][/COLOR][/COLOR][/SIZE][/B][SIZE=1][COLOR=#666666][COLOR=#666666][FONT=Arial][COLOR=#000000]Version:[/COLOR][/FONT][/COLOR][/COLOR][/SIZE][/U][/FONT] [B]2021.0.0203.2012[/B]
[U]File Size:[/U] [B]26771k[/B]

0: kd> lmvm CAX_CNXT
start             end                 module name
fffff880`06800000 fffff880`068cb000   CAX_CNXT T (no symbols)           
    Loaded symbol image file: CAX_CNXT.sys
    Image path: \SystemRoot\system32\DRIVERS\CAX_CNXT.sys
    Image name: CAX_CNXT.sys
    Timestamp:        [COLOR=Red][U][B]Fri Feb 13 23:19:32 2009[/B][/U][/COLOR] (4995E3E4)
    CheckSum:         000B6489
    ImageSize:        000CB000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

• Driver Reference Table - CAX_CNXT.sys

You can update the driver, but if you don't use it's best to remove it all together
as the update is very old as well.

• Download

 

[raiderscom]

i did the update to the CAX CNXT.sys before. so now i just disabled it since i don't use it. the rtl8192se.sys. drive i updated that one before to but i unistalled it because my internet connection was acting strange. I then installed it again today though. i still have the verifier on should i disable that or keep it on for a few more days.

 

[YoYo155]

Ok thanks for the feedback.
I would leave verifier enabled for one more day now that the new driver is installed and the other disabled.

Keep updating .

 

[raiderscom]

got another BSOD

 

[raiderscom]

my laptop also restarts on its own sometimes could it be a virus or something causing the BSOD and the random restarts

 

[raiderscom]

just got another BSOD

 

[YoYo155]

raiderscom, I somehow missed your post after running Memtest86+.
For how many consecutive passes did the test go through?

Your most recent SF_file didn't contain new dumps over the one prior to that.
Which leads me to believe we need to focus on hardware testing, mainly RAM and storage.

[U][B]Sun Sep  1 07:17:42.849 2013 (UTC + 3:00)[/B][/U]

KMODE_EXCEPTION_NOT_HANDLED (1e)
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: 0000000000000000, The address that the exception occurred at
Arg3: 0000000000000008, Parameter 0 of the exception
Arg4: 0000000000000000, Parameter 1 of the exception

Testing the HDD:

1. Perform a Disk Check | http://www.sevenforums.com/tutorials/433-disk-check.html
2. Then Post the results following | THIS METHOD
3. Download SeaTools for Windows if you don't want to use a CD to test the HDD you can use YUMI – Multiboot USB Creator to create a bootable USB (instructions are found at the bottom of both pages).
4. If SeaTools for Windows is unable to recognize your HDD visit HDDdiag and follow the instructions.

Testing the RAM:

Test and Diagnose RAM Issues with Memtest86+:

• RAM - Test with Memtest86+

   Tip

• :info: Pay close attention to part 3 of the tutorial "If you have errors"
• :tip: Test the RAM with Memtest86+ for at least 7-10 passes. It may take up to 22 passes to find problems. Make sure to run it once after the system has been on for a few hours and is warm, and then also run it again when the system has been off for a few hours and is cold.

When the testing procedure is completed post a picture of the screen.



One thing I don't understand is why you have an Intel graphics driver installed
on an AMD based CPU and GPU.

igfx    c:\windows\system32\drivers\igdkmd64.sys    Kernel Driver

• Driver Reference Table - igdkmd64.sys

Please Remove the driver.


Please Update your Wireless Adapter driver:

Realtek RTL8192SE Wireless LAN 802.11n PCI-E NIC

lmvm rtl8192se
start             end                 module name
fffff880`04029000 fffff880`04130000   rtl8192se   (deferred)             
    Image path: \SystemRoot\system32\DRIVERS\rtl8192se.sys
    Image name: rtl8192se.sys
    Timestamp:        [COLOR=Red][U][B]Wed Aug 19 03:49:25 2009[/B][/U][/COLOR] (4A8B4C15)
    CheckSum:         000F5A7B
    ImageSize:        00107000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

• Driver Reference Table - rtl8192se.sys

• >Download<

Update the BIOS:

BiosReleaseDate = 10/22/2009

• 
• >Download<

Post back with the results.