Hello,
I turned my computer on this morning to find the following:
The screen - or desktop - is just black, there are no icons, nothing. There is no way to access Windows 7 or my computer other than through one window frame which opened that allows me to access all of the files on my computer.
Windows 7 obviously must still be running, otherwise i wouldn't be able to use my computer, It starts fine everytime, showing "Preparing your desktop" and all that, but once it's supposed to show desktop, there is just nothing, it's as if it's just not there anymore. It's just black.
I can still do anything I want, show movies, listen to music, work on MS Word, etc.
Any help is appreciated!
I turned my computer on this morning to find the following:
The screen - or desktop - is just black, there are no icons, nothing. There is no way to access Windows 7 or my computer other than through one window frame which opened that allows me to access all of the files on my computer.
Windows 7 obviously must still be running, otherwise i wouldn't be able to use my computer, It starts fine everytime, showing "Preparing your desktop" and all that, but once it's supposed to show desktop, there is just nothing, it's as if it's just not there anymore. It's just black.
I can still do anything I want, show movies, listen to music, work on MS Word, etc.
Any help is appreciated!
My Computer
At a glance
Microsoft Windows 7 Professional 64-bit 7601 ...Intel(R) Celeron(R) CPU 540 @ 1.86GHz2.00gGB(1) Mobile Intel(R) 965 Express Chipset Family
- Computer type
- Laptop
- Computer Manufacturer/Model Number
- Toshiba
- OS
- Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
- CPU
- Intel(R) Celeron(R) CPU 540 @ 1.86GHz
- Motherboard
- Intel Corporation SANTA ROSA CRB
- Memory
- 2.00gGB
- Graphics Card(s)
- (1) Mobile Intel(R) 965 Express Chipset Family
- Sound Card
- High Definition Audio Device (Microsoft)
- Monitor(s) Displays
- Generic Monitor
- Screen Resolution
- 1280 x 800 x 32 bits (4294967296 colors) @ 60 Hz
- Hard Drives
- (1) WDC WD3200BPVT-22JJ5T0 ATA Device (2) HUAWEI TF CARD Storage USB Device
- Keyboard
- Standard PS/2 Keyboard
- Mouse
- Synaptics PS/ Port Touchpad
- Antivirus
- Avast
- Browser
- Google Chrome