Solved changing OS from 32 bit to 64 bit.

[gregrocker]

You can go ahead and try running that Update to see if it helps. But be sure to read the instructions carefully and guard against a power failure when applying it. Failure of a BIOS update can ruin the motherboard.

Otherwise Default Settings sounds like a Reset to Defaults for BIOS. If you highlight the choice it should tell you in the text at the right what it does. Otherwise read your Manual at http://www.toshiba.co.uk/innovation/download_manuals.jsp?service=UK

Confirm that you have enabled Automatically deliver drivers via Windows Update (Step 3) and then installed all Important and Optional Updates except Bingware.

Also please follow the Blue Screen of Death (BSOD) Posting Instructions - Windows 7 Forums to capture your crash data and other information which will be needed by our crash analysts so they can trace the driver or other cause of the crash.

 

[phant0m2012]

This is driving me crazy ... I powered off .. Turned back on holding down Esc + f1 and no bios settings ?? Only the blue windows screen with my name below the windows picture and the box asking for my password ! I tried it again. Shut down . Pressed f2 and no bios settings ... Just the same blue windows page !!!

 

[Arc]

After waiting for it to shut down for ages I got this blue screen suddenly stating driver power state failure !!!

Hi.

Click on the button below ....



It will download the DM log collector. Right click on the application and run as administrator. It will generate a .zip file on your desktop. Upload the .zip.
http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

 

[gregrocker]

Work with Archie on your crash dump analysis as he may be able to pinpoint the cause more specifically.

As to why the other HD is not showing up in Explorer, it may be that you Cleaned it and it is not partitioned yet. Check in Disk Management. Partition or Volume - Create New.

This is why I repeatedly warned you to make sure you were cleaning the correct drive, judging by size and space used.

If the drive was only cleaned using Clean command and not Clean All there is a simple undelete procedure that will work if you don't format over it! Partition Wizard Partition Recovery Wizard - Video Help.

 

[phant0m2012]

i have downloaded the files but i do not understand how to use snipping tool or paint or how to get the files onto here ?

 

[gregrocker]

Just attach the .zip file it creates using the Paper Clip icon in reply box.

If the data drive was only cleaned using Clean command and not Clean All there is a simple undelete procedure that will work if you don't format over it! Partition Wizard Partition Recovery Wizard - Video Help.

Check in Disk Mgmt to see if it is shown as Unallocated Space which would mean it was Cleaned. If it was not cleaned and still shows as a partition then it may only need to have a drive letter assigned to show up in Explorer: Drive Letter - Add, Change, or Remove in Windows 7 - Windows 7 Forums

 

[phant0m2012]

View attachment NEIL-PC-25_04_2014_130615_73.zip

 

[phant0m2012]

i went into disk management (Partition or Volume - Create New. ) and there was no unallocated partition in the middle pain ?

 

[gregrocker]

Please post back a screenshot of Disk Management - Post a Screen Capture Image.

You may need to scroll down in the bottom pane where it shows a map of your drives. One drive should be the DVD, possibly card readers, another should be the data drive. Is it still partitioned? Rightclick to Add a drive letter.

If it is Unallocated Space do not format it! Run Partition Wizard Partition Recovery Wizard - Video Help.

 

[phant0m2012]

 

[gregrocker]

It is there and intact by all appearances. Rightclick the D partition to Explore your files. Does D show up in Explorer or Computer?

I told before you that D must be marked Inactive. Having it queried first by BIOS which is looking for an Active partition to boot is trouble. Do it now: Partition - Mark as Inactive - then check your Shutdown.

While you wait now is a good time to read back through the thread to complete the steps you've missed. This work requires the utmost thoroughness, missing nothing. If you have a question about how something is done then ask back but do not ignore it. This help would cost you more than the value of your PC in a shop.

 

[Arc]

View attachment 315171

Hi.

Upload the list of all the third party drivers Using NirSoft DriverView :

• Download and execute Driverview
• View > Hide Microsoft Drivers
• Edit > Select all
• File > Save Selected Items
• In the Save dialog, Set the path to desktop, Put "Driverview" in the name field, and save.
• Zip the .txt file and upload it.

Some USB device is there, that uses private symbols, and that is causing some issues, and this file will help us to trace it.

____________________________________________

BugCheck 9F, {3, fffffa80045de440, fffff80000b9c518, fffffa80070feb60}

Probably caused by : usbhub.sys

Followup: MachineOwner
---------

 

[phant0m2012]

I did it !!! D is now inactive....

 

[phant0m2012]

how do i download driverview ?

 

[gregrocker]

Download DriverView

I am still waiting to hear if you've installed all of your Important and Optional Windows Updates after enabling Automatically deliver drivers via Windows Update (Step 3). Check for Updates now.

If so are any drivers still missing in Device Manager, as shown with a ! mark?

Did you test Shutdown now that D is Inactive?

 

[phant0m2012]

all updates have been installed...

 

[gregrocker]

And what is still missing in Device Manager? It will have a yellow ! next to it.

 

[phant0m2012]

there are 2 yellow exclamation marks in device manager. both under other devices. the first is multimedia controller and the other is unknown device .

 

[Arc]

how do i download driverview ?

Click on the provided link :ar: NirSoft DriverView

You will get this page ...... scroll down to the point indicated ........

May I ask how old are you?

 

[phant0m2012]

i will now test shutdown