How do I fix my Windows Firewall?

[DoeZ]

LOL...I'm sorry I was actually looking inside his post for a #14... (I have a slight migraine building that I just took some pills for sorry)

I'm gonna start running it in a few min after I put my grandson down this way I won't have any interruptions...

 

[DoeZ]

Ok I'm starting to do that Windows repair now. Do I have to close out of everything while I'm doing this?

 

[andrew129260]

Ok I'm starting to do that Windows repair now. Do I have to close out of everything while I'm doing this?

It is recommended yes.

Do you agree to the terms of malware removal?

 

[DoeZ]

Ok I'm starting to do that Windows repair now. Do I have to close out of everything while I'm doing this?

It is recommended yes.

Do you agree to the terms of malware removal?

Ok closing out of everything and obviously this one also...altho I'm not sure how to get back to you with the results of everything...

Yes I do Andrew

 

[andrew129260]

Ok I'm starting to do that Windows repair now. Do I have to close out of everything while I'm doing this?

It is recommended yes.

Do you agree to the terms of malware removal?

Ok closing out of everything and obviously this one also...altho I'm not sure how to get back to you with the results of everything...

Yes I do Andrew

After the repair completes, and you restart, check to see if windows firewall is working.

After that, follow these directions:


1.) Download security check below.

This will show me what security software you use and what the status is of them:

Downloading SecurityCheck

Open and run: SecurityCheck.exe
Follow the instructions inside the window that appears.

When done, a Notepad report opens automatically, called: checkup.txt

Please post the checkup.txt in your reply using the paperclip:

 

[DoeZ]

It is recommended yes.

Do you agree to the terms of malware removal?

Ok closing out of everything and obviously this one also...altho I'm not sure how to get back to you with the results of everything...

Yes I do Andrew

If after the repair completes, and you restart, check to see if windows firewall is working.

After that, follow these directions:


1.) Download security check below.

This will show me what security software you use and what the status is of them:

Downloading SecurityCheck

Open and run: SecurityCheck.exe
Follow the instructions inside the window that appears.

When done, a Notepad report opens automatically, called: checkup.txt

Please post the checkup.txt in your reply using the paperclip:

Ok will do...Here goes nothing

 

[DoeZ]

Andrew I'm on my iPhone so I can communicate w/you this way. Is there a particular one you want me to download it from?

 

[andrew129260]

Andrew I'm on my iPhone so I can communicate w/you this way. Is there a particular one you want me to download it from?

What do you mean? Which one are you referring to? All links I give you should be used, and only the ones I give you. Do not search google for the items.

 

[DoeZ]

Andrew I'm on my iPhone so I can communicate w/you this way. Is there a particular one you want me to download it from?

What do you mean? Which one are you referring to? All links I give you should be used, and only the ones I give you. Do not search google for the items.

No when I clicked your link it took me to a Tweak something page and I had to choose where I wanted to download it from like major geeks and others...I just clicked on the one that said direct download.

 

[andrew129260]

Andrew I'm on my iPhone so I can communicate w/you this way. Is there a particular one you want me to download it from?

What do you mean? Which one are you referring to? All links I give you should be used, and only the ones I give you. Do not search google for the items.

No when I clicked your link it took me to a Tweak something page and I had to choose where I wanted to download it from like major geeks and others...I just clicked on the one that said direct download.

for the repair all in one? yes any mirror is fine. Direct Download is my always preferred.

 

[DoeZ]

Ok good. Battery is back in and plugged in also and turned on. No window popped up so I guess I have to click on the desktop folder it made and go from there.

 

[DoeZ]

Andrew I already have Malwarebytes downloaded on here is that gonna make a difference? Also in that area is a small toolbox that says "Here's a list of extra tools you can run to scan your system"...am I clicking that or no?

 

[andrew129260]

Andrew I already have Malwarebytes downloaded on here is that gonna make a difference? Also in that area is a small toolbox that says "Here's a list of extra tools you can run to scan your system"...am I clicking that or no?

No. And what area? the website? Just ignore anything like that and just follow my directions please.

 

[DoeZ]

Andrew I already have Malwarebytes downloaded on here is that gonna make a difference? Also in that area is a small toolbox that says "Here's a list of extra tools you can run to scan your system"...am I clicking that or no?

No. And what area? the website? Just ignore anything like that and just follow my directions please.

Ok just ran the check disk and it says no errors found on the drive...so I don't need to do the #2 check disk(if needed) right? I'm clicking next...

 

[DoeZ]

Andrew are you still here?

I'm at the section "Start Repairs"...it's been running for over an hour now and I'm not sure what I'm supposed to do...down in the section "System Monitor (Process Count i don't think anything is happening although in the Drive Write: it keeps jumping around with the same numbers and the CPU Usage is 100% Memory Used number goes up and down but nothing is in the log area or anything. I haven't clicked anything so not sure what I'm doing from here.

 

[andrew129260]

Check disk? Start repairs?

What are you talking about?

You did checkmark only fix windows firewall correct? You did not check all of them did you?

Can you take a screenshot? Or several screenshots showing what you did?

 

[DoeZ]

Check disk? Start repairs?

What are you talking about?

You did checkmark only fix windows firewall correct? You did not check all of them did you?

Can you take a screenshot? Or several screenshots showing what you did?

I didn't check anything...this is the way it was when it loaded...and it's just been sitting like this now waiting...have I done something wrong?

 

[DoeZ]

It's almost 2:30 a.m. here and I've been waiting patiently for your help...I haven't steered away from anything that you've asked of me...I'm following each step as it comes and if I have a question I've been posting it...I believe the only thing I'm guilty of is not using the proper language in this link or the name of what it is I'm doing...but I haven't made a move without you. I'm tired now and have to be up in 5 hrs so I'll try to hopefully continue this tomorrow...with your help of course.

Thanks
DoeZ

 

[DoeZ]

Can you at least tell me if I'm in the right place? Like I said I didn't check anything this is the way it came up when I clicked for the next step...I've been waiting to find out if I'm at least in the right spot...and if so I believe from your directions I somehow have to uncheck everything that is checked and just check the "Repair Windows Firewall" and click Start Repairs...

 

[andrew129260]

Check disk? Start repairs?

What are you talking about?

You did checkmark only fix windows firewall correct? You did not check all of them did you?

Can you take a screenshot? Or several screenshots showing what you did?

I didn't check anything...this is the way it was when it loaded...and it's just been sitting like this now waiting...have I done something wrong?

Yes. You did not follow directions.

I stated, to only checkmark repair windows firewall. Then click start repair. Click unselect all, checkmark only repair windows firewall, then click start repairs.

Can you at least tell me if I'm in the right place? Like I said I didn't check anything this is the way it came up when I clicked for the next step...I've been waiting to find out if I'm at least in the right spot...and if so I believe from your directions I somehow have to uncheck everything that is checked and just check the "Repair Windows Firewall" and click Start Repairs...

Correct. Yes you are in the right place. I just did not understand what you were doing with what you posted before. Proceed. Restart the pc after the fixing is done. Follow all directions if given on the screen from the program.