Touchpad and USB does not work after fresh install

[bbaker6212]

I've seen on the Lenovo Ideapad 330S specs that it can have AMD or Intel internal graphics?
Are you sure yours doesn't have AMD graphics?

On post #27 it says it has an Xeon CPU that I believe it's not true.

hardware ID string shows it's intel graphics... "PCI\VEN_8086&DEV_5917&SUBSYS_396B17AA&REV_07"

 

[Megahertz07]

Maybe I did something wrong when patching the info file.
Have a look YouTube

 

[bbaker6212]

DxDiag config output:

------------------
System Information
------------------
Time of this report: 6/17/2019, 18:17:19
Machine name: 330S
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr.190516-0600)
Language: English (Regional Setting: English)
System Manufacturer: LENOVO
System Model: 81F4
BIOS: InsydeH2O Version 05.12.097SCN26WW
Processor: Intel(R) Core(TM) i3-8130U CPU @ 2.20GHz (4 CPUs), ~2.2GHz
Memory: 8192MB RAM
Available OS Memory: 8102MB RAM
Page File: 2939MB used, 13261MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 64bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: Standard VGA Graphics Adapter
Manufacturer: (Standard display types)
Chip type: Intel(R) SKL/KBL Mobile/Desktop Graphics Chipset Accelerated VGA BIOS
DAC type: 8 bit
Device Key: Enum\PCI\VEN_8086&DEV_5917&SUBSYS_396B17AA&REV_07
Display Memory: n/a
Dedicated Memory: n/a
Shared Memory: n/a
Current Mode: 1920 x 1080 (32 bit) (1Hz)
Monitor Name: Generic PnP Monitor
Monitor Model:
Monitor Id:
Native Mode:
Output Type:
Driver Name: vga
Driver File Version: 6.01.7600.16385 (English)
Driver Version: 6.1.7600.16385
DDI Version: unknown
Driver Model: unknown
Driver Attributes: Final Retail
Driver Date/Size: 7/13/2009 16:38:47, 15360 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B78E66-1A57-11CF-1B34-DB04A9C2CB35}
Vendor ID: 0x8086
Device ID: 0x5917
SubSys ID: 0x396B17AA
Revision ID: 0x0007
Driver Strong Name: Unknown
Rank Of Driver: Unknown
Video Accel:
Deinterlace Caps: n/a
D3D9 Overlay: n/a
DXVA-HD: n/a
DDraw Status: Not Available
D3D Status: Not Available
AGP Status: Not Available

 

[bbaker6212]

Maybe I did something wrong when patching the info file.
Have a look YouTube

Yeah, I saw that vid. It won't work because his device id is 5916 and mine is 5917 which is not in the .inf file. I think the solution might be here: How-to patch Windows 7 driver for Intel graphics 620 8th-gen Kaby Lake (DEV_5917) - Tech|Inferno Forums

from that thread here is a igdlh64.inf file which includes the 5917 device (attached)
This guy performed the driver patch and gave links to download it Here in TechInferno forum post 169853. I might try it to see if it works before attempting the patch myself:
I think he patched the Intel HD Graphics Drivers Version 21.20.16.4839 WHQL. Not sure if that's the best choice or not at this point in time. Looks like there is Version 21.20.16.5064 which is newer.

 

[bbaker6212]

I now have most of the drivers installed *except* the Elan touchpad and the Intel UHD 620 graphics driver.
In theory the touchpad should be easy to fix since it works during installation (Win PE ?). It's on the USB flash drive somewhere. But where?

 

[Megahertz07]

What is the touchpad ID?

 

[bbaker6212]

What is the touchpad ID?

I think but not sure it's the ELAN 469d
This is from Linux...
/devices/pci0000:00/0000:00:15.0/i2c_designware.0/i2c-4/i2c-ELAN469D:00/0018:04F3:304B

do you know how to show it while running the install winpe?

 

[bbaker6212]

Here is a driver scan of my system: LENOVO Lenovo Ideapad 330S (81F4) drivers - Scan Result ANONYMOUS -
If you mouse-over the icons it shows the device ID's and vendor ID's

Details from the Linux world (where the touchpad is working):

fh@330S:~$ xinput
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ Compx 2.4G Receiver id=9 [slave pointer (2)]
⎜ ↳ ELAN469D:00 04F3:304B Touchpad id=11 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
↳ Power Button id=6 [slave keyboard (3)]
↳ Video Bus id=7 [slave keyboard (3)]
↳ Compx 2.4G Receiver id=8 [slave keyboard (3)]
↳ Integrated Camera: Integrated C id=10 [slave keyboard (3)]
↳ Ideapad extra buttons id=12 [slave keyboard (3)]
↳ AT Translated Set 2 keyboard id=13 [slave keyboard (3)]
↳ Compx 2.4G Receiver id=14 [slave keyboard (3)]
fh@330S:~$ xinput list-props 11
Device 'ELAN469D:00 04F3:304B Touchpad':
Device Enabled (143): 1
Coordinate Transformation Matrix (145): 1.000000, 0.000000, 0.000000, 0.000000, 1.000000, 0.000000, 0.000000, 0.000000, 1.000000
libinput Tapping Enabled (296): 1
libinput Tapping Enabled Default (297): 0
libinput Tapping Drag Enabled (298): 1
libinput Tapping Drag Enabled Default (299): 1
libinput Tapping Drag Lock Enabled (300): 0
libinput Tapping Drag Lock Enabled Default (301): 0
libinput Tapping Button Mapping Enabled (302): 1, 0
libinput Tapping Button Mapping Default (303): 1, 0
libinput Natural Scrolling Enabled (278): 1
libinput Natural Scrolling Enabled Default (279): 0
libinput Disable While Typing Enabled (304): 0
libinput Disable While Typing Enabled Default (305): 1
libinput Scroll Methods Available (280): 1, 1, 0
libinput Scroll Method Enabled (281): 1, 0, 0
libinput Scroll Method Enabled Default (282): 1, 0, 0
libinput Click Methods Available (306): 1, 1
libinput Click Method Enabled (307): 1, 0
libinput Click Method Enabled Default (308): 1, 0
libinput Middle Emulation Enabled (285): 0
libinput Middle Emulation Enabled Default (286): 0
libinput Accel Speed (287): 0.000000
libinput Accel Speed Default (288): 0.000000
libinput Left Handed Enabled (292): 0
libinput Left Handed Enabled Default (293): 0
libinput Send Events Modes Available (263): 1, 1
libinput Send Events Mode Enabled (264): 0, 0
libinput Send Events Mode Enabled Default (265): 0, 0
Device Node (266): "/dev/input/event8"
Device Product ID (267): 1267, 12363
libinput Drag Lock Buttons (294): <no items>
libinput Horizontal Scroll Enabled (295): 0

 

[Megahertz07]

The strange thing is that touchpad doesn't show on device manager.
Normally near or over the touchpad you have a switch to turn the touchpad on and off. Are you sure it's on?

 

[bbaker6212]

The strange thing is that touchpad doesn't show on device manager.
Normally near or over the touchpad you have a switch to turn the touchpad on and off. Are you sure it's on?

There is just a touchpad on/off icon stamped on top of the function F6 button but I tried that with and without pushing the Fn button as well. Anyway a physical switch or even BIOS setting does not explain why it works during live-USB install.

when booted into the Windows 7 live-USB install drive (winPE environment) I was able to see this driver loaded which is possibly the working touchpad driver. Dunno yet:
system32\DRIVERS\ETDSMBus.sys "ELAN SMBus Driver"
Service Name: ETDSMBus

A virus scanner web page showed:
ETDSMBus.sys is usually located in the 'c:\Windows\System32\DriverStore\FileRepository\etdsmbus.inf_amd64_0591cf9dae9e320e\' folder.
Internal name ETD_SMBus.sys
Original filename ETD_SMBus.sys
Legal copyright ELAN Microelectronic Corp. Copyright(C) 2003-2015
Product version 15.7.2.5



Files installed by ELAN Pointing Driver
Program executable: etdctrl.exe
Name: ELAN Smart-Pad
ETD Control Center
Path: C:\Program Files\elantech\etdctrl.exe

Additional files:
ETDDeviceInformation.exe - ELAN Smart-Pad Tool (Device Information Catcher)
ETDSMBus.sys - ELAN SMBus Driver
ETDAniConf.exe - Elan Smart-Pad (ETD Ware Control Panel Extensions)
ETDApi.dll - ELAN Smart-Pad (ETD API)
ETDApi32.dll
ETDApix.dll - ETD Driver Function Dll
ETDCmds.dll - ETD Driver Command
ETDCtrlHelper.exe - ETD Control Center Helper
ETDFavorite.dll - ETD My Favorite Library
ETDIntelligent.exe - ETDIntelligent
ETDMag.exe - ELAN Microelectronics Corp.
ETDMcpl.dll
ETDService.exe - Elan Service
ETDUn_inst.exe - ETD Ware Un_inst Application
ETDUninst.dll - ETD Ware Uninstall Application
LenovoAPI.dll - ELAN API
TouchpadEnableDisable.exe - TouchpadEnableDisable
ETDTouch.exe - ETDTouch
ETD_DLL.dll - ETD_DLL
Lenovo.exe - Lenovo
Lenovo_Win8.exe

 

[SIW2]

Boot this and check for the device id in device manager

16299_x64-v2.iso

 

[SIW2]

Most recent for win7 that I have come across is

Touchpad Driver (Elan, Synaptics) for Windows 7 (32-bit, 64-bit) - Notebook - US

ETDSMBus.sys 15.6.4.1

 

[bbaker6212]

Boot this and check for the device id in device manager

16299_x64-v2.iso

thanks, will try it and report back.

 

[bbaker6212]

Most recent for win7 that I have come across is

Touchpad Driver (Elan, Synaptics) for Windows 7 (32-bit, 64-bit) - Notebook - US

ETDSMBus.sys 15.6.4.1

Yeah, I saw that one too. I think I tried it, but will check it again.
Also, it may be ETDSMBus.sys is one of the drivers in use, as you prob know there are various "ETD???" .sys and .dll files. Hopefully can find out. More later...

 

[SIW2]

various "ETD???" .sys and .dll files.

yes, of course they are in there as well

 

[bbaker6212]

Boot this and check for the device id in device manager

16299_x64-v2.iso

Device description: HID-compliant mouse
Device instance path: HID\ELAN469D&COL01\5&69C3712&0&0000

Hardware Ids:
HID\VEN_ELAN&DEV_469D&Col01
HID\ELAN469D&Col01
HID\*ELAN469D&Col01
HID\VID_04F3&UP:0001_U:0002
HID_DEVICE_SYSTEM_MOUSE
HID_DEVICE_UP:0001_U:0002

Class: mouse
Class Guid: {4d36e96f-e325-11ce-bfc1-08002be10318}
Inf name: msmouse.inf
Inf section: HID_Mouse_Inst.NT
Driver date: 6/21/2006
Driver version: 10.0.16299.15
Provider: Microsoft
Matching device Id: HID_DEVICE_SYSTEM_MOUSE
Service: mouhid
Configuration Id: msmouse.inf:HID_DEVICE_SYSTEM_MOUSE,HID_Mouse_Inst.NT
Driver key: {4d36e96f-e325-11ce-bfc1-08002be10318}\0001
Parent: ACPI\ELAN469D\3
Siblings:
HID\ELAN469D&Col02\5&69c3712&0&0001
HID\ELAN469D&Col03\5&69c3712&0&0002
No install class: <true>

Device stack:
\Driver\mouclass
\Driver\mouhid
\Driver\mshidkmdf

Capabilities:
000000A0
CM_DEVCAP_SILENTINSTALL
CM_DEVCAP_SURPRISEREMOVALOK

Status:
0180200A
DN_DRIVER_LOADED
DN_STARTED
DN_DISABLEABLE
DN_NT_ENUMERATOR
DN_NT_DRIVER

 

[SIW2]

Is there anything showing under Details> Compatible IDs

 

[bbaker6212]

Is there anything showing under Details> Compatible IDs

I think it's the bolded one below but I'll have to boot it again and check.

Hardware Ids:
HID\VEN_ELAN&DEV_469D&Col01
HID\ELAN469D&Col01
HID\*ELAN469D&Col01
HID\VID_04F3&UP:0001_U:0002
HID_DEVICE_SYSTEM_MOUSE
HID_DEVICE_UP:0001_U:0002

 

[SIW2]

Hardware id and Compatible id are different headings in the device manager dropdown.

 

[bbaker6212]

Hardware id and Compatible id are different headings in the device manager dropdown.

Yeah, I know but often the same entry is in both drop down positions. I will check but am in the middle of backing up process n have to wait to reboot.
Btw, I noticed in the ETD.inf file of that Lenovo download you posted these entries in the Windows 7 section. It's interesting to see how the different notebooks' (shown after the ; char) devices are identified, the "Kaby Lake" ones closer to mine. It could be these are only to disallow the installer to run on a "unsupported" notebook. Dunno if the ETD#### ID's are used for anything more than a notebook ID. Some of them like the Lenovo 310-IKB and 510-IKB that are in all the sections (win7, win8.1, win10) of the inf file.

%LenovoDeviceDesc% = ETD_LENOVO_Inst, *ETD0666 ; BIUS4 Babel 4A-K (510s-14IKB) Kaby Lake
%LenovoDeviceDesc% = ETD_LENOVO_Inst, *ETD0667 ; BIUS5 Babel 5A-K (510s-15IKB) Kaby Lake
%LenovoDeviceDesc% = ETD_LENOVO_Inst, *ETD0668 ; Ex2(LV8-14、LV9-15)
%LenovoDeviceDesc% = ETD_LENOVO_Inst, *ETD0669 ; 510S-12ISK
%LenovoDeviceDesc% = ETD_LENOVO_Inst, *ETD066A ; Gloria 710 14 Intel Kabylake
%LenovoDeviceDesc% = ETD_LENOVO_Inst, *ETD066B ; Gloria 710 15 Intel Kabylake
%LenovoDeviceDesc% = ETD_LENOVO_Inst, *ETD066C ; 720s(Intel Skylake U)
%LenovoDeviceDesc% = ETD_LENOVO_Inst, *ETD066D ; 310-IKB (Intel Kabylake)
%LenovoDeviceDesc% = ETD_LENOVO_Inst, *ETD066E ; 510-IKB (Intel Kabylake)
%LenovoDeviceDesc% = ETD_LENOVO_Inst, *ETD066F ; 710S-13IKB (Intel Kabylake)