Windows 7 not seeing drivers

[osi]

I have a new Windows 7 Pro 64, and Windows detects a Samsung 4828FN 3in1 printer and a Canon LIDE 80 scanner in "Devices & Printers" but appears to be unable to find drivers. I downloaded & installed Win 7 drivers from both mfg sites, but neither appears in their appropriate windows when called up. The scanner on the printer works and saves to files, so I know the USB connections are working. Canon Toolbox Settings cannot detect.

Of course the HP 1000 printer has no Win 7 drivers to download, so that one does not work either,

Also, when I try and select new printers from a "Print" drop-down menu, I get a message "The Active Directory Domain Sevices is Currently Unavailable"

Anyone have suggestions?

 

[zigzag3143]

I have a new Windows 7 Pro 64, and Windows detects a Samsung 4828FN 3in1 printer and a Canon LIDE 80 scanner in "Devices & Printers" but appears to be unable to find drivers. I downloaded & installed Win 7 drivers from both mfg sites, but neither appears in their appropriate windows when called up. The scanner on the printer works and saves to files, so I know the USB connections are working. Canon Toolbox Settings cannot detect.

Of course the HP 1000 printer has no Win 7 drivers to download, so that one does not work either,

Also, when I try and select new printers from a "Print" drop-down menu, I get a message "The Active Directory Domain Sevices is Currently Unavailable"

Anyone have suggestions?

Hi and welcome

For the HP you can use vista drivers in compatibility mode
DL the driver and right click the installer>properties>compatibily mode>check vista

For the canon in printers and devices is it checked as working?


Ken J+

 

[osi]

I have a new Windows 7 Pro 64, and Windows detects a Samsung 4828FN 3in1 printer and a Canon LIDE 80 scanner in "Devices & Printers" but appears to be unable to find drivers. I downloaded & installed Win 7 drivers from both mfg sites, but neither appears in their appropriate windows when called up. The scanner on the printer works and saves to files, so I know the USB connections are working. Canon Toolbox Settings cannot detect.

Of course the HP 1000 printer has no Win 7 drivers to download, so that one does not work either,

Also, when I try and select new printers from a "Print" drop-down menu, I get a message "The Active Directory Domain Sevices is Currently Unavailable"

Anyone have suggestions?

Hi and welcome

For the HP you can use vista drivers in compatibility mode
DL the driver and right click the installer>properties>compatibily mode>check vista

For the canon in printers and devices is it checked as working?


Ken J+

Hi Ken,

The HP 1000 only has drivers up to XP, and these do not appear to work. The printer icon with no green check & warning symbol appear in "Devices & Printers" but act like no driver is found.

The Canon scanner LIDE also shows in the "Devices & Printers" but no green check and yellow warning sign. However, it is specific in that it says "No Drivers" when clicked on properties.