No sound "Audio Output Device not Installed".

[Sumarok]

Well like the title says, I have recently upgraded to Windows 7 from Windows Vista. Everything was working just fine till last week my audio goes bye-bye. In my taskbar my audio icon it has a white X in a red circle. Plus it says "No audio Ouput Device is installed."

More info, it goes on and off randomly when I shutdown or put the computer to sleep. I have a HP Pavilion dv6700nr,

Processor: AMD Athlon 64 X@ Dual-Core
Memory: 1.94GB
System type: 32 Bit
Graphics: Nvidia Geforce 7150M/nForce 630M

Any input or help is greatly appreciated.

 

[Sumarok]

Aww no one wants to help

 

[Aphelion]

Aww no one wants to help

Heh, that got me!

It's difficult to tell anything because no one knows what type of Audio system is installed. The DXDiag text file was saved when the audio system was offline so it tells us nothing.

If it's a Realtek system the best idea is to install the latest drivers.

Do you remember the name of the audio system on that laptop?


Ap

 

[FZ21Z]

Have you tried to reinstall the driver?

» HP Pavilion dv6704nr Entertainment Notebook PC
» HP Pavilion dv6736nr Entertainment Notebook PC
» HP Pavilion dv6747nr Entertainment Notebook PC
» HP Pavilion dv6772nr Entertainment Notebook PC

 

[Sumarok]

The Conexant Audio looks familiar, I'm pretty sure I had that one.

I'm trying to download the drivers again from the link from FZ21Z.

 

[Sumarok]

Well I tried all three audio drivers under Vista and all had an error message saying that there is no device for this driver. When I look under Windows 7, there is only one driver for the wireless support.

I have HP Pavilion dv6704nr Entertainment Notebook PC.

 

[FZ21Z]

Well I tried all three audio drivers under Vista and all had an error message saying that there is no device for this driver.

Did you try to run them in Compatibility Mode?

 

[Sumarok]

I tried Compatibility Mode for all three audio drivers only the Realtek one worked, restarted my computer but nothing. I looked under Control Panel to update the driver but it is the same as before no audio tab appears.

The Conexant audio drivers still say that there is no device for this driver.

 

[FZ21Z]

I tried Compatibility Mode for all three audio drivers only the Realtek one worked

Have you visited their site? - Realtek

 

[Bill2]

Try uninstalling and reinstalling the sound card:
Click "Start", type "Device Manager" (without quotation marks) in the Search box, hit Enter.
Doubleclick "Sound, video and game controllers" to expand it.
Right click on the sound card,then click Uninstall.
Restart computer.

 

[Sumarok]

I'm dling the Realtek file now,

To Bill2: My "Sound, Video, and Game controllers" does not appear in my Device Manager

Update: The Realtek driver didn't work, when I restarted nothing happened, audio is the same as it is.

 

[biboman]

Yoo ..I just registered myself to help you because I know how annoying it is. Actually I had this problem 5 minutes ago and solved it.
I restarted my pc in Safe mode (F8 while restarting) and went to the device manager. There, if you dont have sound, video games etc. ...go to Action then click on add legacy hardware and just press next ..till you get a list of drivers or something then search for sound, video etc. and click on it, after that go to realtek (or whatever device you have) and install it. To be sure, update the device after you have downloaded the driver from Realtek. Restart in normal mode and it should fix it. If you see the X over the Sound icon, wait a bit and windows will automatically install the driver itself.
I tried too many solutions and they didn't work.
Thanks

 

[Sumarok]

@Biboman: well I got closer then before, I have the Sound, Video etc in my device manager with Realtek in it but when I check it it said that the device can't start properly. I'm pretty sure I had Conexant Audio, which is not listed under the Legacy Hardware.

Soooo close.

 

[biboman]

Even in the Safe Mode its saying Device can't start properly ?

 

[Sumarok]

Yup, I believe Realtek isn't the one for my labtop, I know Conexant audio is the right one but doesn't appear in the list of legacy hardware.

 

[biboman]

Try installing the conexant driver first (you download), I guess it will then appear.

 

[alejandran]

Hey what happend did u get ur sound work because, i been having the same problem. I had and hp pavillion dv6736nr and windows vista, and happend the same i changed to windows 7 and the sound works just for few hrs then was gone. I don't even have the option on my devicer manager for "Sound, video and game controllers". to Uninstall.

Can some one help me to figure out. I been downloading the drivers on the hp page but i cant because i dont have the driver

HELP... please..

 

[technomaniac]

I know this is an ancient thread, but I just solved a similar problem and wanted to post my solution, since there are still a lot of these old laptops floating around that poor slobs like me are upgrading to save money.

I have an HP Pavilion ZD7000 that I just upgraded from XP to 7 Pro. As soon as I upgraded I lost the audio (red 'x' on the speaker icon at the bottom) with the message "Audio Output Device not Installed". I tried downloading/installing every darn audio driver I could find on the Web, until I finally found one that worked, SP25158, and I found it at helpjet.com - Premium Domain Names For Sale - NameStore.com. The moral of the story is, some of the old XP computers weren't really designed for Win 7, so you need to monkey with them until something clicks. Despite all the people who try to help with their particular solutions, I feel it's a hit or miss deal. It's the price we cheapskates pay for not just biting the bullet and buying new hardware! Some of the systems I upgraded from XP took to Win 7 Pro with no issues: All the drivers included in Win 7 loaded up and worked fine. But the ZD7000 was a bear. While we're at it, I had to monkey with the video driver too-- Finally found a good one: Nvidia GEForce 5700 (SP28007) from the HP website.. Until then, I couldn't get the proper screen resolution. I fear that these solutions are only specific to the ZD7000, and maybe only to my particular version of it.. But I figured I'd post just in case this helps someone out, even at this late date. Good luck, and let's keep those old vintage laptops alive! SO to recap:

HP Pavilion ZD7000 running Windows 7 Pro:
Good Video Driver: Nvidia GEForce 5700 / SP28007.exe. (from HP website)
Good Audio Driver: Realtek AC'97 High Definition Audio / SP25158.exe (from helpjet.com - Premium Domain Names For Sale - NameStore.com)

These worked for me.. Will they help you? Hope so.. Puttin' them out here just in case they do!

Best Regards....