HL-DT-ST DVD-RAM GSA-H55N ATA Device Wont read DVD's but reads CD.....

jacob87dj

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I had an issue with my DVDRW disappearing after i mistakenly uninstalled the drivers for it!!!

thanks to stormy13 and others for sorting it out

But now it wont read dvd's :(

any idea why this is happennin????

I have updated the firmware too, this started just a few days back
 

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Windows 7 Ultimate3gbATI radeon HD3850
Computer Manufacturer/Model Number
ME!!!!!!!!
OS
Windows 7 Ultimate
Motherboard
Gigabite G31M-ES2L
Memory
3gb
Graphics Card(s)
ATI radeon HD3850
Monitor(s) Displays
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Screen Resolution
1440x900
Hard Drives
2x160Gb seagate/ samsung
PSU
Cooler master 500w
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dont ask..... it crawls

My Computer My Computer

At a glance

Windows 7 Ultimate SP1 x64AMD A6-3420M APU4.0 Gb DDR3 838 MHzAMD Radeon HD 6520G
Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Pavilion g7-1350dx
OS
Windows 7 Ultimate SP1 x64
CPU
AMD A6-3420M APU
Memory
4.0 Gb DDR3 838 MHz
Graphics Card(s)
AMD Radeon HD 6520G
Sound Card
IDT HD Audio
Screen Resolution
1600x 900
Hard Drives
500GB Hitachi HTS547550A9E384
I ran the test...... and my dvdrw just disappeared again, cant see it in device manager too :shock:

The lights dont turn on, its basically sitting there dead.....
 

My Computer My Computer

At a glance

Windows 7 Ultimate3gbATI radeon HD3850
Computer Manufacturer/Model Number
ME!!!!!!!!
OS
Windows 7 Ultimate
Motherboard
Gigabite G31M-ES2L
Memory
3gb
Graphics Card(s)
ATI radeon HD3850
Monitor(s) Displays
Lg
Screen Resolution
1440x900
Hard Drives
2x160Gb seagate/ samsung
PSU
Cooler master 500w
Case
Mercury
Keyboard
Microsoft
Mouse
Microsoft
Internet Speed
dont ask..... it crawls
that is strange, did the program give you any error messages? what was you're result? maybe try running it again. i had a broblem with an dvd/cd drive in my laptop about 3 months ago and this method fixed it, with me it wasn't showing up in device manager either, but that was before running the microsoft utility.

sorry for the slow reply, im mobile on my hp ipaq pda.
 

My Computer My Computer

At a glance

Windows 7 Ultimate SP1 x64AMD A6-3420M APU4.0 Gb DDR3 838 MHzAMD Radeon HD 6520G
Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Pavilion g7-1350dx
OS
Windows 7 Ultimate SP1 x64
CPU
AMD A6-3420M APU
Memory
4.0 Gb DDR3 838 MHz
Graphics Card(s)
AMD Radeon HD 6520G
Sound Card
IDT HD Audio
Screen Resolution
1600x 900
Hard Drives
500GB Hitachi HTS547550A9E384
that is strange, did the program give you any error messages? what was you're result? maybe try running it again. i had a broblem with an dvd/cd drive in my laptop about 3 months ago and this method fixed it, with me it wasn't showing up in device manager either, but that was before running the microsoft utility.

sorry for the slow reply, im mobile on my hp ipaq pda.

I unplugged it from the power cords and put back.... and she live
biggrin.gif
she live
cool.gif


But she still wont read dvd's :sleepy:

Thanks for the help.....
 

My Computer My Computer

At a glance

Windows 7 Ultimate3gbATI radeon HD3850
Computer Manufacturer/Model Number
ME!!!!!!!!
OS
Windows 7 Ultimate
Motherboard
Gigabite G31M-ES2L
Memory
3gb
Graphics Card(s)
ATI radeon HD3850
Monitor(s) Displays
Lg
Screen Resolution
1440x900
Hard Drives
2x160Gb seagate/ samsung
PSU
Cooler master 500w
Case
Mercury
Keyboard
Microsoft
Mouse
Microsoft
Internet Speed
dont ask..... it crawls
this may seem like a stupid question, but do you have software or codecs to view you're dvds? if you dont i sugest using vlc media player from video lan.

sorry i cant post a link right now...still mobile
 

My Computer My Computer

At a glance

Windows 7 Ultimate SP1 x64AMD A6-3420M APU4.0 Gb DDR3 838 MHzAMD Radeon HD 6520G
Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Pavilion g7-1350dx
OS
Windows 7 Ultimate SP1 x64
CPU
AMD A6-3420M APU
Memory
4.0 Gb DDR3 838 MHz
Graphics Card(s)
AMD Radeon HD 6520G
Sound Card
IDT HD Audio
Screen Resolution
1600x 900
Hard Drives
500GB Hitachi HTS547550A9E384
this may seem like a stupid question, but do you have software or codecs to view you're dvds? if you dont i sugest using vlc media player from video lan.

sorry i cant post a link right now...still mobile


yes i do have everything needed.... It used to read dvd's untill a few days back....
i tried with every kinda dvds which had movies games and data, but no luck....
 

My Computer My Computer

At a glance

Windows 7 Ultimate3gbATI radeon HD3850
Computer Manufacturer/Model Number
ME!!!!!!!!
OS
Windows 7 Ultimate
Motherboard
Gigabite G31M-ES2L
Memory
3gb
Graphics Card(s)
ATI radeon HD3850
Monitor(s) Displays
Lg
Screen Resolution
1440x900
Hard Drives
2x160Gb seagate/ samsung
PSU
Cooler master 500w
Case
Mercury
Keyboard
Microsoft
Mouse
Microsoft
Internet Speed
dont ask..... it crawls
okay, now im actualy at a desktop:D. I have a question, when you put in a dvd and try to browse it using my computer do you get: "Insert a disk Please insert a disk into drive X"(replace x with you drive)?
You could try this: (go down to post 8)
but then again you might not, depending on youre situation.
HL-DT-ST DVD-RAM GSA-H55N Problem!!!! - Club MyCE
Step 1: Start Registry Editor
Click Start, click Run, type regedit, and then click OK. Registry Editor starts.
Step 2: Delete the UpperFilters registry entry
1. In Registry Editor, expand My Computer, and then expand HKEY_LOCAL_MACHINE.
2. Expand [COLOR=green !important][COLOR=green !important]SYSTEM[/COLOR][/COLOR], and then expand CurrentControlSet.
3. Expand Control, and then expand Class.
4. Under Class, click {4D36E965-E325-11CE-BFC1-08002BE10318}.
5. In the right pane (topic area), click UpperFilters.

Note An UpperFilters.bak registry entry may also appear. To delete the UpperFilters registry entry, you must click UpperFilters and not UpperFilters.bak.
6. On the Edit menu, click Delete.
7. When you receive the following message, click Yes to confirm the deletion of the UpperFilters registry entry:
Are you sure you want to delete this value?
The UpperFilters registry entry is removed from the {4D36E965-E325-11CE-BFC1-08002BE10318} registry subkey.

Note Do not exit Registry Editor. You must have this program for the next step.
Step 3: Delete the LowerFilters registry entry
1. In Registry Editor, expand My Computer, and then expand HKEY_LOCAL_MACHINE.
2. Expand SYSTEM, and then expand CurrentControlSet.
3. Expand Control, and then expand Class.
4. Under Class, click {4D36E965-E325-11CE-BFC1-08002BE10318}.
5. In the right pane (topic area), click LowerFilters.

Note An LowerFilters.bak registry entry may also appear. To delete the LowerFilters registry entry, you must click LowerFilters and not LowerFilters.bak.
6. On the Edit menu, click Delete.
7. When you receive the following message, click Yes to confirm the deletion of the LowerFilters registry entry:
Are you sure you want to delete this value?
The LowerFilters registry entry is removed from the {4D36E965-E325-11CE-BFC1-08002BE10318} registry subkey.
8. Exit Registry Editor.

Step 4: Restart the computer
If a CD recording program no longer works after you restart the computer, you must reinstall the CD recording program.
Back to the top

do all that but i think you will only find the lowerfilter only so just delete that and reboot
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Ultimate SP1 x64AMD A6-3420M APU4.0 Gb DDR3 838 MHzAMD Radeon HD 6520G
Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Pavilion g7-1350dx
OS
Windows 7 Ultimate SP1 x64
CPU
AMD A6-3420M APU
Memory
4.0 Gb DDR3 838 MHz
Graphics Card(s)
AMD Radeon HD 6520G
Sound Card
IDT HD Audio
Screen Resolution
1600x 900
Hard Drives
500GB Hitachi HTS547550A9E384
When i put in the dvd i dont get any error msg,

It just does nothing.... when i double click on the dvdrw symbol, nothing happens, but cd's play/ read just fine.....

I did the above steps but i found only upper filter, no lover filter.... will restart and check
 

My Computer My Computer

At a glance

Windows 7 Ultimate3gbATI radeon HD3850
Computer Manufacturer/Model Number
ME!!!!!!!!
OS
Windows 7 Ultimate
Motherboard
Gigabite G31M-ES2L
Memory
3gb
Graphics Card(s)
ATI radeon HD3850
Monitor(s) Displays
Lg
Screen Resolution
1440x900
Hard Drives
2x160Gb seagate/ samsung
PSU
Cooler master 500w
Case
Mercury
Keyboard
Microsoft
Mouse
Microsoft
Internet Speed
dont ask..... it crawls
that is realy strange, but after reading on the internet i belive that youre drive came with nero/software of some sort,yes? I had a drive similar to yours about a year back in a toshiba laptop, but i had to constatly change wether it would be in "CD mode" or "DVD Mode" with an included util, I hated it.
 

My Computer My Computer

At a glance

Windows 7 Ultimate SP1 x64AMD A6-3420M APU4.0 Gb DDR3 838 MHzAMD Radeon HD 6520G
Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Pavilion g7-1350dx
OS
Windows 7 Ultimate SP1 x64
CPU
AMD A6-3420M APU
Memory
4.0 Gb DDR3 838 MHz
Graphics Card(s)
AMD Radeon HD 6520G
Sound Card
IDT HD Audio
Screen Resolution
1600x 900
Hard Drives
500GB Hitachi HTS547550A9E384
i restarted it..... in my computer, the rom shows that it has identified the disk, but when i click on it i get a run time error....

yes i got a nero disk with it but i ave no clue where it is now
 

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My Computer My Computer

At a glance

Windows 7 Ultimate3gbATI radeon HD3850
Computer Manufacturer/Model Number
ME!!!!!!!!
OS
Windows 7 Ultimate
Motherboard
Gigabite G31M-ES2L
Memory
3gb
Graphics Card(s)
ATI radeon HD3850
Monitor(s) Displays
Lg
Screen Resolution
1440x900
Hard Drives
2x160Gb seagate/ samsung
PSU
Cooler master 500w
Case
Mercury
Keyboard
Microsoft
Mouse
Microsoft
Internet Speed
dont ask..... it crawls
well you got me at the runtime error?
Try running the automated fix from Microsoft(again sorry)
Your CD or DVD drive cannot read or write media
try running it and let it acept any changed it makes, and dont forget to restart,
other than that I cant tell you anything about the runtime error:rolleyes::o
sorry
 

My Computer My Computer

At a glance

Windows 7 Ultimate SP1 x64AMD A6-3420M APU4.0 Gb DDR3 838 MHzAMD Radeon HD 6520G
Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Pavilion g7-1350dx
OS
Windows 7 Ultimate SP1 x64
CPU
AMD A6-3420M APU
Memory
4.0 Gb DDR3 838 MHz
Graphics Card(s)
AMD Radeon HD 6520G
Sound Card
IDT HD Audio
Screen Resolution
1600x 900
Hard Drives
500GB Hitachi HTS547550A9E384
I ran the test again, a dvd some how loaded, but it wont load again
 

My Computer My Computer

At a glance

Windows 7 Ultimate3gbATI radeon HD3850
Computer Manufacturer/Model Number
ME!!!!!!!!
OS
Windows 7 Ultimate
Motherboard
Gigabite G31M-ES2L
Memory
3gb
Graphics Card(s)
ATI radeon HD3850
Monitor(s) Displays
Lg
Screen Resolution
1440x900
Hard Drives
2x160Gb seagate/ samsung
PSU
Cooler master 500w
Case
Mercury
Keyboard
Microsoft
Mouse
Microsoft
Internet Speed
dont ask..... it crawls
well I dont know what to say? verry strange. as a last opininon/advice i would uninstall the driverand the device from device manager and then try re-installing the driver. If you still cannot get it to work after that i dont know what to tell you.:o
 

My Computer My Computer

At a glance

Windows 7 Ultimate SP1 x64AMD A6-3420M APU4.0 Gb DDR3 838 MHzAMD Radeon HD 6520G
Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Pavilion g7-1350dx
OS
Windows 7 Ultimate SP1 x64
CPU
AMD A6-3420M APU
Memory
4.0 Gb DDR3 838 MHz
Graphics Card(s)
AMD Radeon HD 6520G
Sound Card
IDT HD Audio
Screen Resolution
1600x 900
Hard Drives
500GB Hitachi HTS547550A9E384
I know what to tell you ;)

I ran the tool again .....

and... voila it worked :)

Thankyou very much for your time and help.... appreciate it!!!!!
 

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My Computer My Computer

At a glance

Windows 7 Ultimate3gbATI radeon HD3850
Computer Manufacturer/Model Number
ME!!!!!!!!
OS
Windows 7 Ultimate
Motherboard
Gigabite G31M-ES2L
Memory
3gb
Graphics Card(s)
ATI radeon HD3850
Monitor(s) Displays
Lg
Screen Resolution
1440x900
Hard Drives
2x160Gb seagate/ samsung
PSU
Cooler master 500w
Case
Mercury
Keyboard
Microsoft
Mouse
Microsoft
Internet Speed
dont ask..... it crawls
well glad to see it all worked out.. :party::party::cool::cool:
 

My Computer My Computer

At a glance

Windows 7 Ultimate SP1 x64AMD A6-3420M APU4.0 Gb DDR3 838 MHzAMD Radeon HD 6520G
Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Pavilion g7-1350dx
OS
Windows 7 Ultimate SP1 x64
CPU
AMD A6-3420M APU
Memory
4.0 Gb DDR3 838 MHz
Graphics Card(s)
AMD Radeon HD 6520G
Sound Card
IDT HD Audio
Screen Resolution
1600x 900
Hard Drives
500GB Hitachi HTS547550A9E384
Muchas Gracias

Im very pleased to solve this issue.
Thank you very much.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x 64
OS
Windows 7 Ultimate x 64
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