All Browsers Crashing Randomly

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  1. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #11

    Hi and thanks for posting all the scan results and JRT as well
    Temp files delete,
    Run this as administrator and Start the scanner,
    Shut your machine down after it finishes,
    http://www.geekstogo.com/forum/files/file/187-tfc-temp-file-cleaner-by-oldtimer/

    Reset Firefox,
    https://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-most-problems
    http://www.microtuts.com/how-to-clear-history-cookies-cache-in-chrome/
    See a tutorial here to Reset Internet explorer,
    https://www.sevenforums.com/tutorials/1222-internet-explorer-reset.html
    After Resetting ie9 or 10/11,
    I would add this to the tutorials process
    Reset process first opening Internet explorer
      My Computer


  2. Posts : 33
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #12

    I have deleted all temp files with the method described above and i have reset the IE11 browser, the crashes still going. I use mostly IE11 so i didnt reset the other browsers but i have check, crashes are on all browsers.

    Any other suggestion? can be any problem with DNS or with router or with network? There are two computers connected on the wifi
      My Computer


  3. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #13

    Hi sorry for the delayed response,
    Thanks for the information,
    See if this helps,
    https://www.sevenforums.com/tutorials/89919-troubleshooting-internet-explorer-issues.html
    I would reset all installed browsers,
    If nothing changes after doing the above,
    Click Start and type in the search box,
    msconfig
    Click on the suggestion on top or hit the Enter key,
    Go to the Startup section and take some screen shots for a complete list,
    Go to the Services section and on the bottom left Check the box to Hide All Microsoft services,
    Repeat the screen shots,
    See the links above my signature on how to take and upload screen shots here,
    Cheers.
      My Computer


  4. Posts : 33
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #14

    I have some good news, i unchecked the option "enable protected mode" in IE and for 5-6 hours i already check is not any crash. I also reset FF (as in steipd before i didnt do it) and till not not any crash. I will wait 2-3 days and i will post back
      My Computer


  5. Posts : 33
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #15

    It comes again, maybe not so often like before but again.

    I attach the screenshots
    Attached Thumbnails Attached Thumbnails All Browsers Crashing Randomly-1.png   All Browsers Crashing Randomly-2.png   All Browsers Crashing Randomly-3.png   All Browsers Crashing Randomly-4.png   All Browsers Crashing Randomly-5.png  

      My Computer


  6. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #16

    Hi thanks,
    Intel Content Protection doesn't look good ?
    Protection mode in ie needs to be enabled,
    But we might of found the clash,
    Click start and type in the search box,
    uninstall a program
    Click on the suggestion or hit the enter key,
    Post screen shots of the programs list,
    On the top right next to the Question mark click on the down arrow and switch to List and you might get everything on one screen shot
    Cheers.
      My Computer


  7. Posts : 33
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #17

    Thanks for your answer.

    You mean i should enable the service "Intel Content Protection HEC" ?

    here is the screenshots with all programs
    Attached Thumbnails Attached Thumbnails All Browsers Crashing Randomly-1.png   All Browsers Crashing Randomly-2.png  
      My Computer


  8. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #18

    Hi no I was uncertain as to what Intel content control was,
    A more alarming item is AVG tune up,
    Avast is your antivirus why do you have a AVG product installed ?

    I'm also wondering what ATK Package is ? never mind on this one did a search
    Cheers.

    Also did you ever run Adwcleaner I'm not seeing the scan results ?
      My Computer


  9. Posts : 33
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #19

    I have remove AVG tune up, i was using it before 1-2 years when i changed to Avast.

    ATK package i dont know what it is, but is written its from ASUS. i attach the report from Adwcleaner
    All Browsers Crashing Randomly Attached Files
      My Computer


  10. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #20

    Hi thanks,
    Using clean boot were there any crashes with protection mode enabled ?
      My Computer


 
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