- Local time
- 5:40 AM
- Messages
- 100
I tried to upgrade to a paid version of my malware software. It began to update, screen went black, listed two suspicious files it found, then crashed. Screen full of information, choices to reboot in Safe Mode, etc. I did normal boot. I ran the upgrade again, blue screen again. On reboot the screen came up but no icons on screen or sys tray. I did a hard reboot and deleted the program.
What I want to read is the dump file to see what caused the BSOD. Where does it go?
What I want to read is the dump file to see what caused the BSOD. Where does it go?
My Computer
- Computer type
- Laptop
- Computer Manufacturer/Model Number
- MS Windows 7 Home Premium 64-bit SP1
- OS
- Win 7 64 bit
- CPU
- Intel Atom N450 1.66 ghz
- Motherboard
- Dell Inc 00DKZ
- Memory
- 2 gig single channel DDR2
- Graphics Card(s)
- Generic PnP Monitor, Intwl Graphics Media Accelerator 3150
- Screen Resolution
- 1024x600
- Hard Drives
- 2.44gb Western Digital
- Mouse
- none
- Internet Speed
- WiFi
- Antivirus
- MalwareBytes
- Browser
- Firefox
- Other Info
- Dell 14z 5432
