Solved All browsers crashes + other applications

Spagnum

New member
Local time
10:53 AM
Messages
19
Location
Denmark
This isn't exactly an BSOD issue, so if I'm posting in the wrong section, I'm sorry! I could not any section of the forum fitted better for the post.

Problem:
All browser crash immediately or as soon as I place the cursor in an input or search.
Steam would start, I can see in the task manager that a process call steamerrorreporter.exe starts after a few seconds, but then disappears again. Other games would start as well, other “bigger apps” like MS office seems to be running fine.

Solutions tried:
Opening Internet Explorer no addons
Virus and malware scan with different tools
Remove java and flash
Reinstall Firefox and chrome browsers
Run the system in safemode
Preformed a “Clean boot” without loading and startup items
Use system restore to return to recovery point
Boot from Windows disk and use repair option
Done an sfc scan of the system

Notes:
The sfc scan is interesting – I fails with the error:
Windows Resource Protection found corrupt files but was unable to fix some of them.
Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log


So looking in the CBS.log for clues – this caught my eye:
Cannot repair member file [l:18{9}]"msctf.dll" of Microsoft-Windows-TextServicesFramework-msctf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch


Any help would be appreciated!
 

My Computer My Computer

OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM)2 Quad CPU Q6700 @ 2.66GHz
Motherboard
Gigabyte Technology Co., Ltd. P35C-DS3R
Memory
8,00 GB
Graphics Card(s)
NVIDIA GeForce GTX 550 Ti
Sound Card
(1) NVIDIA High Definition Audio (2) NVIDIA High Definitio
Screen Resolution
1920 x 1200 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
(1) INTEL SSDSA2M160G2GC ATA Device (2) SAMSUNG HD103UJ ATA Device (3) SAMSUNG HD103UJ ATA Device

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
Hi guys, an thanks for posting!

@ICit2lol: Done a diskcheck, no errors showen and not resolving the problem either.

@muhahaa
Firefox crashes on startup, so I can't do that.
I followed the steps from the link you provided, and was able to create this debug log from WinDbg.

I does not help me much further, hoping it tells you more then me:)


Ones again, any help or suggestions are welcome...
 

Attachments

My Computer My Computer

OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM)2 Quad CPU Q6700 @ 2.66GHz
Motherboard
Gigabyte Technology Co., Ltd. P35C-DS3R
Memory
8,00 GB
Graphics Card(s)
NVIDIA GeForce GTX 550 Ti
Sound Card
(1) NVIDIA High Definition Audio (2) NVIDIA High Definitio
Screen Resolution
1920 x 1200 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
(1) INTEL SSDSA2M160G2GC ATA Device (2) SAMSUNG HD103UJ ATA Device (3) SAMSUNG HD103UJ ATA Device
Nothing like a nice reinstall to solve the problem. Thanks for the help anyways:-)
 

My Computer My Computer

OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM)2 Quad CPU Q6700 @ 2.66GHz
Motherboard
Gigabyte Technology Co., Ltd. P35C-DS3R
Memory
8,00 GB
Graphics Card(s)
NVIDIA GeForce GTX 550 Ti
Sound Card
(1) NVIDIA High Definition Audio (2) NVIDIA High Definitio
Screen Resolution
1920 x 1200 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
(1) INTEL SSDSA2M160G2GC ATA Device (2) SAMSUNG HD103UJ ATA Device (3) SAMSUNG HD103UJ ATA Device
Nothing like a nice reinstall to solve the problem. Thanks for the help anyways:-)
Yep you are right mate jus tback up the data first eh? then sit back and enjoy the updates :cry:
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
Nothing like a nice reinstall to solve the problem. Thanks for the help anyways:-)
Yep you are right mate jus tback up the data first eh? then sit back and enjoy the updates :cry:

IMO it's not as much the updates, as it is installing and configuring the apps, tweaking Windows the way I like it.
 

My Computer My Computer

OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM)2 Quad CPU Q6700 @ 2.66GHz
Motherboard
Gigabyte Technology Co., Ltd. P35C-DS3R
Memory
8,00 GB
Graphics Card(s)
NVIDIA GeForce GTX 550 Ti
Sound Card
(1) NVIDIA High Definition Audio (2) NVIDIA High Definitio
Screen Resolution
1920 x 1200 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
(1) INTEL SSDSA2M160G2GC ATA Device (2) SAMSUNG HD103UJ ATA Device (3) SAMSUNG HD103UJ ATA Device
Nothing like a nice reinstall to solve the problem. Thanks for the help anyways:-)
Yep you are right mate jus tback up the data first eh? then sit back and enjoy the updates :cry:

IMO it's not as much the updates, as it is installing and configuring the apps, tweaking Windows the way I like it.
I hear what you are saying Spagnum I have done this many times and it is a pain. Mate have you got an image that you could sue for some of the data etc? I am not entirely certain but I do think there is a way of slipping stuff in from an image. I'll have scout around and see what I can find.
One thing you night be interested in when you have it set up - if you don't already use it is this
http://www.sevenforums.com/tutorials/11728-optimize-windows-7-a.html
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
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