This isn't exactly an BSOD issue, so if I'm posting in the wrong section, I'm sorry! I could not any section of the forum fitted better for the post.
Problem:
All browser crash immediately or as soon as I place the cursor in an input or search.
Steam would start, I can see in the task manager that a process call steamerrorreporter.exe starts after a few seconds, but then disappears again. Other games would start as well, other “bigger apps” like MS office seems to be running fine.
Solutions tried:
Opening Internet Explorer no addons
Virus and malware scan with different tools
Remove java and flash
Reinstall Firefox and chrome browsers
Run the system in safemode
Preformed a “Clean boot” without loading and startup items
Use system restore to return to recovery point
Boot from Windows disk and use repair option
Done an sfc scan of the system
Notes:
The sfc scan is interesting – I fails with the error:
Windows Resource Protection found corrupt files but was unable to fix some of them.
Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log
So looking in the CBS.log for clues – this caught my eye:
Cannot repair member file [l:18{9}]"msctf.dll" of Microsoft-Windows-TextServicesFramework-msctf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
Any help would be appreciated!
Problem:
All browser crash immediately or as soon as I place the cursor in an input or search.
Steam would start, I can see in the task manager that a process call steamerrorreporter.exe starts after a few seconds, but then disappears again. Other games would start as well, other “bigger apps” like MS office seems to be running fine.
Solutions tried:
Opening Internet Explorer no addons
Virus and malware scan with different tools
Remove java and flash
Reinstall Firefox and chrome browsers
Run the system in safemode
Preformed a “Clean boot” without loading and startup items
Use system restore to return to recovery point
Boot from Windows disk and use repair option
Done an sfc scan of the system
Notes:
The sfc scan is interesting – I fails with the error:
Windows Resource Protection found corrupt files but was unable to fix some of them.
Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log
So looking in the CBS.log for clues – this caught my eye:
Cannot repair member file [l:18{9}]"msctf.dll" of Microsoft-Windows-TextServicesFramework-msctf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
Any help would be appreciated!
My Computer
- OS
- Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
- CPU
- Intel(R) Core(TM)2 Quad CPU Q6700 @ 2.66GHz
- Motherboard
- Gigabyte Technology Co., Ltd. P35C-DS3R
- Memory
- 8,00 GB
- Graphics Card(s)
- NVIDIA GeForce GTX 550 Ti
- Sound Card
- (1) NVIDIA High Definition Audio (2) NVIDIA High Definitio
- Screen Resolution
- 1920 x 1200 x 32 bits (4294967296 colors) @ 59 Hz
- Hard Drives
- (1) INTEL SSDSA2M160G2GC ATA Device (2) SAMSUNG HD103UJ ATA Device (3) SAMSUNG HD103UJ ATA Device
