Solved BSOD after installing a new CPU cooler

MrNoobWarrior

New member
Local time
7:49 AM
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7
Hi,

I installed a new CPU cooler today, upgrading from the AMD stock cooler to the Arctic Freezer 7 Pro Rev.2. I decided to test it by encoding some short videos, and it seemed to work fine. I was monitoring the temperature with a program called Core Temp, which recorded the max temp at 46 degrees C. As soon as the videos finished encoding, I got a BSOD. I didn't have time to note down the error code, but i have the dump file that it created. I would really like to know if the BSOD would have been caused by overheating and if i should go back the the stock cooler, or if it was caused by something else. I also noticed just before the BSOD that the top of my case near the disk drive was unusually warm, considering that there is nothing there. I wonder if the CPU cooler is blowing the hot air up into the PSU and causing it to overheat.

If someone could advise me or maybe even analyse the dump file to determine the cause of the problem, that would be great.

Thanks :)
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
N/A
OS
Windows 7
CPU
N/A
Memory
8gb
Internet Speed
Too slow :(
SF_Diagnostics_Tool Zip

Zip file attached:
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
N/A
OS
Windows 7
CPU
N/A
Memory
8gb
Internet Speed
Too slow :(
Welcome :)

The single dump file uploaded points to a Wireless Network Adapter:
Code:
DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)

Arguments:
Arg1: [COLOR=Blue][U][B]0000000000000044[/B][/U][/COLOR], memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff880044d88c1, address which referenced memory
  • An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high. This is usually
    caused by drivers using improper addresses.


By calling the stack we immediately see who was involved:



Code:
fffff880`0bf8b1b0  fffff880`045be3b0 [B][COLOR=Red][U]athrx[/U][/COLOR][/B]+0x1423b0
fffff880`0bf8b1b8  fffff880`0447d980 [U][COLOR=Red][B]athrx[/B][/COLOR][/U]+0x1980
fffff880`0bf8b220  fffff880`044d88c1 [COLOR=Red][B][U]athrx[/U][/B][/COLOR]+0x5c8c1
fffff880`0bf8b260  fffff880`044d88c1 [U][COLOR=Red][B]athrx[/B][/COLOR][/U]+0x5c8c1
fffff880`0bf8b268  fffff880`04523b62 [B][U][COLOR=Red]athrx[/COLOR][/U][/B]+0xa7b62
fffff880`0bf8b370  fffff880`0447d980 [U][B][COLOR=Red]athrx[/COLOR][/B][/U]+0x1980
fffff880`0bf8b468  fffff880`044969e9 [U][B][COLOR=Red]athrx[/COLOR][/B][/U]+0x1a9e9
fffff880`0bf8b488  fffff880`04494377 [COLOR=Red][B][U]athrx[/U][/B][/COLOR]+0x18377
fffff880`0bf8b4b8  fffff880`04496962 [COLOR=Red][U][B]athrx[/B][/U][/COLOR]+0x1a962
fffff880`0bf8b4c8  fffff880`04494257 [COLOR=Red][B][U]athrx[/U][/B][/COLOR]+0x18257
fffff880`0bf8b4e8  fffff880`044d88c1 [COLOR=Red][U][B]athrx[/B][/U][/COLOR]+0x5c8c1
fffff880`0bf8b548  fffff880`044d5f5e [COLOR=Red][B][U]athrx[/U][/B][/COLOR]+0x59f5e
fffff880`0bf8b568  fffff880`044d5a84 [COLOR=Red][U][B]athrx[/B][/U][/COLOR]+0x59a84
Code:
Atheros AR9285 Wireless Network Adapter
By using the lmvm command we get more information about the driver:
Code:
[COLOR=SeaGreen][U][B]lmvm athrx[/B][/U][/COLOR]
start             end                 module name
fffff880`0447c000 fffff880`045d4000   athrx    T (no symbols)           
    Loaded symbol image file: athrx.sys
    Image path: \SystemRoot\system32\DRIVERS\athrx.sys
    Image name: athrx.sys
    Timestamp:        [COLOR=Red][U][B]Tue Jun 09 21:06:49 2009[/B][/U][/COLOR] (4A2EA4B9)
The driver is extremely old!


Download the latest release:
Code:
[LEFT][COLOR=black]Version:[/COLOR] [B]10.0.0.251
[/B][COLOR=black]Release: [/COLOR][B]2013-05-27[/B]
[LEFT][COLOR=black]Status: [/COLOR][B]WHQL[/B][/LEFT]
[/LEFT]




Post back with results :)!

 

My Computer

Computer type
PC/Desktop
OS
Windows 10
CPU
Intel Core i5 3570K
Motherboard
Asus P8Z77V-PRO
Memory
16GB 1600Mhz G.Skill
Graphics Card(s)
Gigabyte GTX 970 G1-Gaming
PSU
Seasonic 1000W Platinum
Case
Fractal Design Define R4
Cooling
Noctua NH-D14
Thanks for the reply :)

I have installed the new driver, and there have been no BSODs yet, which is good. I had no idea I was running such an old driver!
I'm really glad it wasn't something to do with my screwing up the cooling! XD

Thanks for being so helpful. You're amazing! :D
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
N/A
OS
Windows 7
CPU
N/A
Memory
8gb
Internet Speed
Too slow :(
It's my pleasure, glad i could help :).
 

My Computer

Computer type
PC/Desktop
OS
Windows 10
CPU
Intel Core i5 3570K
Motherboard
Asus P8Z77V-PRO
Memory
16GB 1600Mhz G.Skill
Graphics Card(s)
Gigabyte GTX 970 G1-Gaming
PSU
Seasonic 1000W Platinum
Case
Fractal Design Define R4
Cooling
Noctua NH-D14
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