BSOD After Waking Up Computer

[Goodwin123]

Howdy

This afternoon I got my first BSOD after trying to wake my computer up from sleep mode. I came back to my PC and tapped the spacebar to wake it up, and was met with a BSOD.
It gave me this message:

[FONT=&quot]Problem signature:[/FONT]
[FONT=&quot] Problem Event Name: BlueScreen[/FONT]
[FONT=&quot] OS Version: 6.1.7600.2.0.0.768.3[/FONT]
[FONT=&quot] Locale ID: 1033[/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot]Additional information about the problem:[/FONT]
[FONT=&quot] BCCode: f4[/FONT]
[FONT=&quot] BCP1: 0000000000000003[/FONT]
[FONT=&quot] BCP2: FFFFFA800B78A950[/FONT]
[FONT=&quot] BCP3: FFFFFA800B78AC30[/FONT]
[FONT=&quot] BCP4: FFFFF80003181D50[/FONT]
[FONT=&quot] OS Version: 6_1_7600[/FONT]
[FONT=&quot] Service Pack: 0_0[/FONT]
[FONT=&quot] Product: 768_1[/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot]Files that help describe the problem:[/FONT]
[FONT=&quot] C:\Windows\Minidump\111012-20342-01.dmp[/FONT]
[FONT=&quot] C:\Users\Max\AppData\Local\Temp\WER-52556-0.sysdata.xml[/FONT]

Note: This is the first BSOD I've experienced on this machine, and the first one I've troubleshooted (troubleshot?). Also note it has not occurred again in the first hour after it occurred. Any help would be much appreciated, and thank you very much!


System Specs:
CPU - Intel(R) Core(TM) i7 CPU 950 @ 3.07GHz
Motherboard - ASUSTeK Computer INC. SABERTOOTH X58
BIOS - BIOS Date: 12/21/10 22:14:25 Ver: 08.00.15
RAM - 12.00 GB
HDD - WDC WD1002FAEX-00Z3A0 ATA Device
Sound Card - (1) NVIDIA High Definition Audio (2) NVIDIA High Definition Audio (3) NVIDIA High Definition Audio (4) NVIDIA High Definition Audio (5) High Definition Audio Device (6) USB Audio Device
Graphics Card - NVIDIA GeForce GTX 570
OS - Microsoft Windows 7 Home Premium 64-bit 7600 Multiprocessor Free


Attached is my .ZIP file with Diagnostic Tool SF Data folder thing

 

[Goodwin123]

Another BSOD

I left my computer alone after I made my previous post ^. 2 and 1/2 hours later I came back and my computer had put itself asleep once again. I woke it up, and it BSODed. Error message:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: f4
BCP1: 0000000000000003
BCP2: FFFFFA800B856B30
BCP3: FFFFFA800B856E10
BCP4: FFFFF800031DDD50
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\111012-16426-01.dmp
C:\Users\Max\AppData\Local\Temp\WER-1646824-0.sysdata.xml

 

[koolkat77]

Welcome to SevenForums.

Please uninstall Avast! antivirus during troubleshooting. It's known to contribute in BSOD-s avast! Uninstall Utility | Download aswClear for avast! Removal. Use Microsoft Security Essentials - Microsoft Windows

Run these tools and delete anything they may find:

• Anti-rootkit utility TDSSKiller

ESET online scanner:

• Free Online Virus Scanner | ESET

Error code F4 is usually a storage/hard driver related crash.

Upload a screenshot of your hard disk using crystal disk info:

• CrystalDiskInfo - Software - Crystal Dew World
• http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

Run Disk Check on your hard disk for file system errors and bad sectors on it:

• http://www.sevenforums.com/tutorials/433-disk-check.html

Hard drive test both short and long with:

• SeaTools for Windows

Test the hard drive with the DOS version of seatools at last.

• SeaTools for DOS
• and a Guide SeaTools for DOS tutorial

You may also go through these:

• Hard Drive Diagnostic Procedure

Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:

• http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Let us know the results.

 

[Goodwin123]

Many thanks. Let me run through those steps when I get the time. I've run the Rootdisk utility and uninstalled Avast! so far, and attached is a screenshot of the crystaldisk info.

 

[koolkat77]

Looks good.

You may start with running the WD Data Lifeguard Diagnostic for Windows: WD Support / Downloads / SATA & SAS / WD VelociRaptor

 

[koolkat77]

Were the BSOD problems resolved?