BSOD hal.dll, ntoskrnl.exe pci.sys

[x BlueRobot]

[COLOR="red"]BugCheck D1[/COLOR], {100000000, 2, 0, fffff8800187171a}

*** WARNING: Unable to verify timestamp for [COLOR="Red"]athrx.sys[/COLOR]
*** ERROR: Module load completed but symbols could not be loaded for athrx.sys
Probably caused by : nwifi.sys ( nwifi!ExtSTAReceivePacket+189 )

Usual causes:  Device driver

Update DW1525 (802.11n) WLAN PCIe Card:

c:\windows\system32\drivers\athrx.sys (8.0.0.239, 1.47 MB (1,542,656 bytes), [COLOR="red"]2/9/2011 6:33 PM[/COLOR])

The driver athrx.sys seems to be causing some issues, and is rather outdated and old, it would be best to update the driver if possible.

I can't seem to find any drivers related to your network card on the Atheros website:

• ATHEROS Wireless drivers for Windows

[COLOR="Red"]BugCheck 124[/COLOR], {4, fffffa8007b01038, 0, 0}

Probably caused by : GenuineIntel

The 0x124 crash indicates that there may be a problem with one of your PCIe slots, which your network card also seems to be using:

FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_[COLOR="red"]PCIEXPRESS[/COLOR]

 

[sabbyblue]

Thank you. How do I figure out which Network card I have? I ask so i know what driver to look for.

So, I have something that looks like a problem with the Network card and, coincidently, there may also be a problem with a PCIe slot that the Network card happens to be using?

So, do I open the tower up and remove / reset the card? I am not sure what to do at this point.

 

[DocBrown]

:ar: Start :ar: control panel :ar: Device Manager :ar: click on network adapter to expand & see what brand it is

 

[Arc]

fffff880`035ae728  fffff880`04604f47Unable to load image mfenlfk.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for mfenlfk.sys
[COLOR=Red]*** ERROR: Module load completed but symbols could not be loaded for mfenlfk.sys
 mfenlfk+0x4f47[/COLOR]

Dwscription here: Driver Reference Table - mfenlfk.sys

McAfee blocks networks every off and on. Uninstall McAfee Using McAfee Removal Tool. Use Microsoft Security Essentials only as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner. What you have there, two different real time protection programs installed, is not anything good, and it will not make you secure at all.

Download and install those, and then run full system scans with both of them, one by one.

Your network card is
DW1525 (802.11n) WLAN PCIe Card [/code] Which uses an Atheros chipset, and the driver is extremely old.

lmvm athrx
start             end                 module name
fffff880`04c36000 fffff880`04db3000   athrx    T (no symbols)           
    Loaded symbol image file: athrx.sys
    Image path: athrx.sys
  [COLOR=Red]  Image name: athrx.sys
    Timestamp:        Sat Oct 24 07:19:44 2009[/COLOR] (4AE25D38)
    CheckSum:         0017F4D3
    ImageSize:        0017D000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

And that is failing, too.

fffff880`035ae498  fffff880`04cafa5dUnable to load image athrx.sys, Win32 error 0n2
[COLOR=Red]*** WARNING: Unable to verify timestamp for athrx.sys
*** ERROR: Module load completed but symbols could not be loaded for athrx.sys
 athrx+0x79a5d[/COLOR]

Go to Dell's site and use service tag to download the appropriate driver. Product Selection | Dell United States . If you need more help in specific this part, let us know.

From your another dump, which indicates a stop 0x124, WHEA_UNCORRECTABLE_ERROR, it shows ....

===============================================================================
Section 0     : PCI Express
-------------------------------------------------------------------------------
Descriptor    @ fffffa8007b010b8
Section       @ fffffa8007b01148
Offset        : 272
Length        : 208
Flags         : 0x00000001 Primary
Severity      : Fatal

Port Type     : Root Port
Version       : 1.1
Command/Status: 0x0010/0x0000
Device Id     :
  VenId:DevId : 8086:3405
  Class code  : 030000
  Function No : 0x00
  Device No   : 0x00
  Segment     : 0x0000
  Primary Bus : 0x00
  Second. Bus : 0x00
  Slot        : 0x0000
Dev. Serial # : 0000000000000000
Express Capability Information @ fffffa8007b0117c
  Device Caps : 00008020 Role-Based Error Reporting: 1
  Device Ctl  : 0000 ur fe nf ce
  Dev Status  : 0000 ur fe nf ce
   Root Ctl   : 0000 fs nfs cs

AER Information @ fffffa8007b011b8
  Uncorrectable Error Status    : 00000000 ur ecrc mtlp rof[COLOR=Red] uc[/COLOR] ca [COLOR=Red]cto[/COLOR] fcp ptlp sd dlp und
  Uncorrectable Error Mask      : 00000000 ur ecrc mtlp rof [COLOR=Red]uc[/COLOR] ca [COLOR=Red]cto[/COLOR] fcp ptlp sd dlp und
  Uncorrectable Error Severity  : 00062010 ur ecrc MTLP ROF[COLOR=Red] uc [/COLOR]ca [COLOR=Red]cto[/COLOR] FCP ptlp sd DLP und
  Correctable Error Status      : 00000000 adv rtto rnro dllp tlp re
  Correctable Error Mask        : 00000000 adv rtto rnro dllp tlp re
  Caps & Control                : 00000000 ecrcchken ecrcchkcap ecrcgenen ecrcgencap fep
  Header Log                    : 00000000 00000000 00000000 00000000
  Root Error Command            : 00000000 fen nfen cen
  Root Error Status             : 00000000 MSG# 00 fer nfer fuf mur ur mcr cer
  Correctable Error Source ID   : 00,00,00
  Correctable Error Source ID   : 00,00,00

UC status bit means Unexpected Completion, and CTO means Completion Timeout. {Thanks to Vir Gnarus for this lesson} In that situation, It will be the best IMO to change the PCIe network card.

Finally, there are lots of bloatware installed in your system.

Start Menu\Programs\Dell 
Start Menu\Programs\Dell\Dell Software & Utilities 
Start Menu\Programs\Dell\Service Agreements
Start Menu\Programs\Dell DataSafe 
Start Menu\Programs\Dell DataSafe Online
Start Menu\Programs\Dell Stage
Start Menu\Programs\Dell Support Center

I'd recommend you to http://www.sevenforums.com/tutorials/219576-clean-up-factory-bloatware.html, with a special reference to Point #13

13. Consider a Clean Reinstall - Factory OEM Windows 7 which is often better than getting a new computer considering how pre-installed bloatware can corrupt Windows 7 even if it's completely cleaned up.

 

[sabbyblue]

I got another STOP 0x1A saying MEMORY MANAGEMENT this morning. Windows would not restart so asked to do a Startup Repair and then a system restore. I tried doing the SF Diag to grab the info but it seems to have hung.

If I understand you tho, bottom line, you think i should reintstall windows 7, right? Or should I try all that other stuff first. I dont know how stable this computer is, again...

 

[x BlueRobot]

Follow the other steps and remove the Dell programs; post back your results

 

[sabbyblue]

Oh, and I don't know how it is that McAfee is running on my computer. DELL Tech removed it back in November when i first contacted them. I never reinstalled it. Could it be it appears to be running due to my having done a restore to before it was uninstalled, but isn't actually running?

I attached the latest dump of 12/17.

Thank you.

 

[x BlueRobot]

Latest dump I could find:

[COLOR="Red"]BugCheck 124[/COLOR], {4, fffffa8007ad58d8, 0, 0}

Probably caused by : GenuineIntel

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
[COLOR="Red"]Arg1: 0000000000000004, PCI Express Error[/COLOR]
Arg2: fffffa800ab0d8d8, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000
Arg4: 0000000000000000

FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_[COLOR="red"]PCIEXPRESS[/COLOR]

BUCKET_ID:  X64_0x124_GenuineIntel_[COLOR="red"]PCIEXPRESS[/COLOR]

Have you considered getting a new network card from Dell?

McAfee is still on your system:

[COLOR="Red"]McAfee Personal Firewall Service[/COLOR]	McMPFSvc	Stopped	Auto	Share Process	"c:\program files\common files\mcafee\mcsvchost\mcsvhost.exe" /mccoresvc	Normal	LocalSystem

 

[sabbyblue]

I am struggling now with trying to uninstall McAfee. it is like a leech!!

 

[Arc]

I am struggling now with trying to uninstall McAfee. it is like a leech!!

That is why the McAfee Removal Tool is there.

 

[sabbyblue]

That McAfee link says to uninstall first.

I have another trap. I booted into SAFE MODE w/ command prompt so i could delete mcafee files from my hard drive. While in there looking for mcafee location computer trapped.

i am attaching file. i removed most of the old dumps so there is not so much to go thru. the dump that happened in safe mode has a timestamp of 2:32 pm eastern time. and the name of the dmp file is 121712-31512-01.

 

[sabbyblue]

I tried running just the download MCPR but that gives me error msg (i run it as administrator) in a pop up box.

"Error writing temporary file. Make sure your temp folder is valid."

gives no other info like where it wants the temp folder or anything else.

BTW my McAfee license expired in May 2012.

UPDATE: I ran mcpr from the website rather than download and run. It worked, McAfee is off this computer as of 6:10 pm Eastern time on 12/17/12

 

[sabbyblue]

I went to Dell products and the network drivers they have for my computer are
RTL81XX PCI-E Network Connection and
Wireless 1525 WLAN Mini Card Desktops

I downloaded the Wireless 1525 driver and I got a pop up box with
"An error occured while unzipping. One or more files were not successfully unzipped. The error code is 40."
I wil contact Dell in regard to this error code.

UPDATE: Rather than download the driver and run from computer, I ran it from the website and it worked with no problems. As of 6:10 pm Eastern timei on 12/17, I should have the new network driver on this computer.

I am putting the date and time cause at 5:02 pm Eastern time, i had a trap which i uploaded. Since that trap, i have the new driver and mcAfee removed.

 

[sabbyblue]

Another trap. Was watching a video with sound. Screen went black, Buzzing sound from speakers, and computer rebooted. New dump attached. 121712- 16738-01 timestamp 5:02 pm Eastern time.

 

[sabbyblue]

I have a problem, let me know if i should start a new thread.

Windows Firewall will not start.

I was going thru the Clean Up Factory Bloat link and removed everything from start up and also all non MS services from starting up. I looked in the Event Viewer and am seeing a lot of errors, now. The one I looked at first is this Firewall will not start because the Base Filtering Engine won't start due to Access is denied.

I feel i have made quite a mess of things.

I tried starting Base Filtering Engine manually (as admin), I get access denied
I went to control panel > windows firewall and clicked Use recommended settings. I get a pop up with :
Windows Firewall can't change some of your settings. Error code 0x8007042c
I went into services (ran as admin) and went to Windows Firewall and hit start and i got a different error msg
Error 1068: The dependency service or group failed to start. (one being the Base Filtering Engine)

I have no idea on how to get Base Filtering Engine started.

I tried numerous things that i found by doing google. I even regedit the users permissions for
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\BFE and added a new user called Everyone with full control per
http://www.techsupportforum.com/forums/f217/solved-windows-7-windows-firewall-not-working-bfe-access-denied-635246.html

but it did not work for me.

I am pretty positive this did not happen as a result of a virus or anything cause it happened right after I stopped all those services and startup items in the system configuration. (doing this also resulted in me having to reinstall my photo editor, i do not yet know if other programs have been negatively effected.).

Should I open a new thread for this problem?

 

[Arc]

Still it is crashing on the PCIe card. Stop 0x124

===============================================================================
Section 0     : PCI Express
-------------------------------------------------------------------------------
Descriptor    @ fffffa8007afd0b8
Section       @ fffffa8007afd148
Offset        : 272
Length        : 208
Flags         : 0x00000001 Primary
Severity      : Recoverable

Port Type     : Root Port
Version       : 1.1
Command/Status: 0x4010/0x0506
Device Id     :
  VenId:DevId : 8086:340c
  Class code  : 030400
  Function No : 0x00
  Device No   : 0x05
  Segment     : 0x0000
  Primary Bus : 0x00
  Second. Bus : 0x00
  Slot        : 0x0000
Dev. Serial # : 0000000000000000
Express Capability Information @ fffffa8007afd17c
  Device Caps : 00008021 Role-Based Error Reporting: 1
  Device Ctl  : 0107 ur FE NF CE
  Dev Status  : 0003 ur fe NF CE
   Root Ctl   : 0008 fs nfs cs

AER Information @ fffffa8007afd1b8
  Uncorrectable Error Status    : 00000020 ur ecrc mtlp rof uc ca cto fcp ptlp SD dlp und
  Uncorrectable Error Mask      : 00000000 ur ecrc mtlp rof uc ca cto fcp ptlp sd dlp und
  Uncorrectable Error Severity  : 00062010 ur ecrc MTLP ROF uc ca cto FCP ptlp sd DLP und
  Correctable Error Status      : 00000000 adv rtto rnro dllp tlp re
  Correctable Error Mask        : 00000000 adv rtto rnro dllp tlp re
  Caps & Control                : 00000005 ecrcchken ecrcchkcap ecrcgenen ecrcgencap FEP
  Header Log                    : 00000000 00000000 00000000 00000000
  Root Error Command            : 00000000 fen nfen cen
  Root Error Status             : 00000000 MSG# 00 fer nfer fuf mur ur mcr cer
  Correctable Error Source ID   : 00,00,00
  Correctable Error Source ID   : 00,00,00

 

[sabbyblue]

With the new drivers installed, I got another crash this morning right after initial boot up. 121812-32229-01

I had removed some of the Dell Bloat, had not gotten to all of it, i was focused on that lack of Firewall problem.

I am thinking of restoring to 11/11/12 restore point, if I still have it available (hope so) since this seems to happen after a Windows update. Or, maybe I should contact Dell but all they seem to ever say is reintstall Windows.

 

[x BlueRobot]

[COLOR=red]WHEA_UNCORRECTABLE_ERROR (124)[/COLOR]
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000004, [COLOR=red]PCI Express Error[/COLOR]
Arg2: fffffa8007af8038, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000
Arg4: 0000000000000000

The same crash has caused due to a PCIe port, which the network card is most probably using, have you considered getting a replacement computer from Dell using your warranty?

Here's some the output from the BSOD:

===============================================================================
Common Platform Error Record @ fffffa8007af8038
-------------------------------------------------------------------------------
Record Id     : 01cddd2d0e4e004c
Severity      : Fatal (1)
Length        : 672
Creator       : Microsoft
Notify Type   : PCI Express Error
Timestamp     : 12/18/2012 14:36:51 (UTC)
Flags         : 0x00000000
===============================================================================

 

[sabbyblue]

When I mention a replacement to Dell they come back and tell me to reinstall Windows.

I was thinking of buying a new hard drive, putting that in the computer and installing Windows on that to appease their request. Think that would work? Problem is I dont know how long I would have to work with that hard drive before this machine starts crashing again.

I really do not want to lose any data on this hard drive. I have backed up stuff but i have had a back up drive fail on me in the past. I am involved in a legal battle and i have to preserve emails in their original state in order to be sure there is no question as to their authenticity when the time comes.

 

[x BlueRobot]

Have you told Dell you have already reinstalled Windows? A hard-drive won't resolve the crashes in my opinion, since it seems to be physical issue with either the PCIe slot or the network card using the slot.

Have you got a external hard-drive or USB flash drive, in which you can save your important data to?