BSOD - Help me out

[aw22]

Windows 7 Ultimate
- x86 (32-bit) or x64 ? = 64bit
- the original installed OS on the system? = Was Vista x86 Home, At the moment Win7 Ultimate 64bit
- an OEM or full retail version? = Retail
- What is the age of system (hardware)? = ~2-3 years.. insite HDD's + Video Card ~1year
- What is the age of OS installation = ~half year

.....when I type "perfmon" in Start I get "perfmon.exe" and when I open I get Performance Monitor. Is it right??

 

[yowanvista]

Follow these instructions: http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html

 

[aw22]

I followed, but 3rd part I dont really get. in start I type perfmon and I get perfmon.exe and when I open it I get

Is this whats needed?

 

[CarlTR6]

Yes, you are correct. Save the file as an HTML file and upload it.

 

[aw22]

could u tell me how I save it in .html? I dont seem to get it.

 

[CarlTR6]

After you run the report, save it. The default save is HTML format.

 

[aw22]

is this fine? or I need something alse?

 

[CarlTR6]

We need all of the files generated by the tool in this tutorial: http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html. This will give us dumps files and your system information.

 

[aw22]

I have posted them in other threat > http://www.sevenforums.com/crashes-debugging/122038-help-pls.html

Files:

110210-minidump.rar
http://www.sevenforums.com/attachme...10286d1288689870-help-pls-110210-minidump.rar

mbam-log-2010-11-02 (11-38-22).txt
http://www.sevenforums.com/attachme...49-help-pls-mbam-log-2010-11-02-11-38-22-.txt

 

[CarlTR6]

The files that we are requesting are generated by downloading and running the tool in this tutorial: Blue Screen of Death (BSOD) Posting Instructions and uploading all of the resulting files to us. This will include the dump files; but it adds files that let us see what is going on with your system. This will help us help you.

 

[aw22]

well this should be enought I think.. I dont really know if here is all and right files in.

---
Windows 7 Ultimate
- x86 (32-bit) or x64 ? = 64bit
- the original installed OS on the system? = Was Vista x86 Home, At the moment Windows 7 Ultimate 64bit
- an OEM or full retail version? = Retail
- What is the age of system (hardware)? = ~2-3 years.. HDD's + Video Card ~1year
- What is the age of OS installation = ~half year

 

[CarlTR6]

Yes, good job; that is what we need.

To start your troubleshooting, I recommend that you uninstall AVG using this tool: Tool (64 bit). If you have installed Identity Protection, uninstall it with this tool: [FONT=&quot]Tool. Download and install Microsoft Security Essentials in its place. AVG is known to cause BSOD's on some Win 7 systems.

I looked at five dumps. All are indicating hardware or hardware related issues.

Error code 1E, KMODE_EXCEPTION_NOT_HANDLED. Usual causes: Device driver, hardware, System service, compatibility, Remote control programs, memory, BIOS.

Error code A (3X), IRQL_NOT_LESS_OR_EQUAL.Usual causes: Kernel mode driver, System Service, BIOS, Windows, Virus scanner, Backup tool, compatibility.

Error code 124, WHEA_UNCORRECTABLE_ERROR. Fatal hardware error.

[/FONT]

Please read this article on your error 124: [2-Int] Stop 0x124 - what it means and what to try[FONT=&quot]

[/FONT]I also find out dated drivers loaded on your your system. Those in red font are really obsolete. Old drivers can and do cause memory corruption and crashes. Update these drivers or uninstall the software associated with them.

adfs.SYS Thu Jun 26 16:52:37 2008 - Uninstall Gigabyte's Easy Saver program, as it is known to cause BSODs.

atksgt.sys Sun May 17 09:36:34 2009 - part of a Copy Protection platform dveloped by Tages SATAGES, the AAA Copy Protection System. Update or uninstall Tages.

bbcap.sys Fri Nov 02 03:30:12 2007 - Mirror Miniport Driver - BB Flash Recorder. This software is obsolete; uninstall it.

lirsgt.sys Sun May 17 09:06:57 2009 - part of a Copy Protection platform developed by Tages SA TAGES, the AAA Copy Protection System

lmimirr.sys Tue Apr 10 18:32:45 2007 - RemotelyAnywhere Mirror Miniport Driver or LogMeIn Mirror Miniport Driver https://secure.logmein.com/US/home.aspx. This software is obsolete; uninstall it and install an updated version.

LMIRfsDriver.sys Mon Jul 14 12:26:56 2008 - RemotelyAnywhere Mirror Miniport Driver or LogMeIn Mirror Miniport Driver https://secure.logmein.com/US/home.aspx. See above.

netr7364.sys Wed May 20 04:53:31 2009 - [FONT=&quot]Ralink [/FONT]RT73 USB Wireless LAN Card Driver for Vista. Ralink corp.

nvstor.sys Wed May 20 02:45:37 2009 - nVidia Storage Drivers Drivers - Download NVIDIA Drivers

nvstor64.sys Mon Jun 22 18:23:37 2009 - nVidia Storage Driver (nForce chipset driver)Drivers - Download NVIDIA Drivers

PdiPorts.sys Thu Nov 16 19:31:16 2006 - PdiPorts Device DriverSupport Knowledge Base. This XP software. If you cannot update the driver, uninstall the software.

pe3ah4nb.sys Mon Jun 11 07:11:25 2007 - DiRT Environment DriverCodemasters US support homepage | contact our customer services and find the latest upgrades, patches and FAQ’s. If you cannot update the driver, uninstall the software.

ps6ah4nb.sys Mon Jun 11 07:10:59 2007 - DiRT Synchronization DriverCodemasters US support homepage | contact our customer services and find the latest upgrades, patches and FAQ’s. See above.

PxHlpa64.sys Wed Mar 12 21:58:17 2008 - onic CD/DVD driver (used by many different CD/DVD programs) pxHelp20.sys programs
Go to C:\Windows\System32\drivers and rename PxHlpa64.sys to PxHlpa64.BAK
This will break your CD/DVD program, but can easily be renamed after we've finished.

SCDEmu.SYS Mon Jul 07 03:58:16 2008 - PowerISO Virtual Drive driver PowerISO - Create, Edit, Extract, Mount, Compress, Encrypt, Split ISO file, ISO/BIN converter, Virtual Drive, DAA. Update the driver or uninstall the software.

vmm.sys Fri May 15 08:28:12 2009 - Virtual Machine Monitor driver - Microsoft Virtual PC 2004Microsoft Download Center

VMNetSrv.sys Wed Jan 24 07:05:46 2007 - Microsoft Virtual Machine Network Services DriverMicrosoft Download Center

How to find drivers -

- I have listed links to most of the drivers in the code box below. Please use the links there to see what info I've found about those drivers.
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.

- - The most common drivers are listed on this page: Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads

Uninstall AVG and take care of the above drivers. Let's see if this clears things up before we troubleshoot hardware. You have more than enough out of date drivers to cause problems. If you need help with the drivers, please ask.

 

[aw22]

I uninstalled most of thoise software what use them... but here r some what I havent even installed. And I still get BSOD. Could it be fixed if I install my Win7 to another HDD and use that windows? Or could it be fixed if I delete thoise files what I cant remove other way?

 

[CarlTR6]

What drivers have you not been able to update or find what those drivers are for? List then and let me see if I can help.

 

[aw22]

lmimirr.sys.. - Well I have unistalled LogMeIn long time ago..
netr7364.sys - Ralink RT73 USB Wireless LAN Card Driver, coult this driver be for hardware?
adfs.SYS & lirsgt.sys - 1ts time I hear about Copy Protection by Tages SA, and I didnt had any software installed by Tages SA..
PdiPorts.sys - Also dont know about...at least I havent installed any software.

 

[CarlTR6]

If you do not know which software or hardware a driver belongs to, you can navigate to C:\Windows\System32\Drivers and rename the drivers from .sys to .bak. Reboot and the drivers will no longer load. If you find the driver is needed, you cn back at rename it again.

   Warning

This will break the program or software the drivers are associated with. They will no longer work or work properly.

lmimirr.sys - rename this driver
PdiPorts.sys - see if you have a program named Portrait Displays. If you do, uninstall it. If you do not, rename this driver.
lirsgt.sys - rename this driver
adfs.SYS- this is an Adobe driver. Go to Adobe and see if you can find an updated driver, http://www.adobe.com. Download the driver to your desktop and install the driver. Let me know if you cannot find the driver.
netr7364.sys - Ralink RT73 USB Wireless LAN Card Driver. This definitely hardware. This is your network adapter. Do NOT rename this driver. Search for an updated driver. Try the Ralink site, try your computer manufacturer's site and your motherboard manufacture's site. Let me know if you need help.

 

[aw22]

I didnt find any update for Ralink RT73 USB Wireless LAN Card Driver in Ralink website. And Also I think I have updated Adobe driver... but im not really sure. I updated Adobe Flash Player, Adobe Reader, Adobe Shockwave Player. But I was unalbe to update Adobe AIR. I get I'm not allowed to install it by administrator. I kinda strange, my account is admin and I run it as admin and I dont get to install.
I didnt have Portrait Displays installed so I renamed it. and other drivers.

 

[yowanvista]

I didnt find any update for Ralink RT73 USB Wireless LAN Card Driver in Ralink website. And Also I think I have updated Adobe driver... but im not really sure. I updated Adobe Flash Player, Adobe Reader, Adobe Shockwave Player. But I was unalbe to update Adobe AIR. I get I'm not allowed to install it by administrator. I kinda strange, my account is admin and I run it as admin and I dont get to install.
I didnt have Portrait Displays installed so I renamed it. and other drivers.

As Carl said adfs.SYS could also be the cause. Remove adobe reader/viewer

 

[aw22]

But if I remove Adobe Reader/Viewer I cannot read .pdf

 

[yowanvista]

But if I remove Adobe Reader/Viewer I cannot read .pdf

Adobe is not the only program that can read pdf files. Use Foxit reader, its less bloated than Adobe Foxit Software - Foxit Reader for Windows