Solved BSOD Interrupt_Exception_Not_Handled

[Hogemister]

Hi, My laptop i customized on ibuypower its just shy of 2 years old it was called a Battalion but from the images online and start up driver disk i received its a model NBLB2

I'm a heavy gamer, and my laptop recently has been crashing, freezing and lots of mini dumps/ BSOD.
I finally decided to re install windows 7 and start from scratch possibly solve the problem. was working fine until recently.
Starting up windows takes rather long, followed by either freezing, failed restarting or crashing.
I tried windows start up repair but nothing ever is solved my last restore point was about 3 days ago ( When i re installed Windows 7: Before Drivers)
I just recently got my first BSOD since the re installation about 20minutes ago
Interrupt_exception_not-Handled

Im not very good with computers unfortunately or i might be able to solve this myself, and i absolutely detest geek squad.
so if there's any information needed please let me know what and how to find the information, sorry .
View attachment 208231
View attachment 208232
Thank you
- Maxx

 

[zigzag3143]

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP


We could also use some system information, which you can get easily by running msinfo32.
To do that go to start>run>type msinfo32>enter

When it is finished running go to file>save>name it and upload to us here.


You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.

To ensure minidumps are enabled:

* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.

 

[Hogemister]

Those Attachments i added may just be duplicates sorry
Was that the information you needed though?

 

[Hogemister]

Also when i save the system information, then try to upload it, it says "Invalid File"
DO i need to save it to so sort of other file and if so how?

 

[Hogemister]

View attachment 208233
Mini Dumps For you

 

[Hogemister]

View attachment 208235
Okay got the System info also

 

[Hogemister]

Hope that's all you need let me know if there is anything else i can help with

 

[zigzag3143]

View attachment 208233
Mini Dumps For you

Related to avgtdia.sys Network connection watcher from AVG Technologies CZ, s.r.o. I would remove it

I note you have AVG.
AVG can be a contributing cause of BSOD'S .
Please remove and replace with Microsoft Security Essentials AT LEAST TO TEST

Download tools and utilities | AVG Worldwide


Microsoft Security Essentials - Free Antivirus for Windows

 

[Hogemister]

Okay AVG is now uninstalled
Ill monitor my laptop some more, Shut it down for a while and turn it on later hopefully no more random crashes or restarts

Thanks for your help!

 

[zigzag3143]

Okay AVG is now uninstalled
Ill monitor my laptop some more, Shut it down for a while and turn it on later hopefully no more random crashes or restarts

Thanks for your help!

Good Job and good luck

 

[Hogemister]

Okay no more BSODs at least however
My Computer seems to only crash/freeze during the start up
never after prolonged sign in time

Freezes most often on the HP screen
i check by hitting F2 or 12 a few times no response from setup control

Can crash up to the point when i just enter my password and enter my profile
After that i'm 100% in the clear

 

[writhziden]

Try clearing the CMOS and doing a hardware/software reset for the BIOS.

How To Clear CMOS (Reset BIOS)


Steps for hardware/software reset of the BIOS:

1. Shut down and turn off the computer.
2. Unplug the computer from the wall or surge protector (then remove the battery if it is a laptop).
3. "Remove the computer from any port replicator or docking station, disconnect
   cables to printers or devices such as external monitors, USB memory sticks or SD cards, headset or external speakers, mouse or auxiliary keyboard, turn off WIFI and Bluetooth wireless devices." (Use Hard Reset to Resolve Hardware and Software Issues HP Pavilion dv5000 Notebook PC series - HP Customer Care (United States - English))
4. Hold down the power button for 30 seconds. This closes the circuit and ensures all
   power from components is drained to clear the software connections between the BIOS
   and hardware and clear any corruption in the temporary memory.
5. (If it is a laptop, plug the battery back into the laptop and then) Plug the computer back into the wall. Do not reconnect any unnecessary peripherals; monitor, keyboard,
   and mouse should suffice and be the only peripherals reconnected.
6. Turn it on to reinitialize the software connections between the BIOS and hardware