Solved BSOD on a nearly new computer

[nickbuchanan]

Had another crash, it happened when i woke the pc from sleep mode this morning

 

[Boozad]

I'll take a look this afternoon Nick, bear with me and I'll get to you mate.

 

[nickbuchanan]

Not sure why, but I can not get onto the 3rd page of this thread
When I click on the 3rd page it takes me back to the main threads page.

posting from the 2nd page did it!!

 

[Boozad]

Hello Nick, sorry it took me a while to get back to you, I've been painting fence panels after an early shift. Great Saturday eh? At least I have plenty of Leffe and Hoegaarden to fall back on now after a Chow Mein.

The Driver Verifier has shown up ESET as a problem. Only one way forward here, uninstall ESET and install MS Security Essentials and MalwareBytes.

   Note

Make sure you uncheck the 'Enable Free Trial' box when installing.

BugCheck C1, {fffff98019462fc0, fffff9801946263c, df4048, 32}

[COLOR=Red]*** WARNING: Unable to verify timestamp for ehdrv.sys
*** ERROR: Module load completed but symbols could not be loaded for ehdrv.sys[/COLOR]
Probably caused by : ehdrv.sys ( ehdrv+1dc49 )

Followup: MachineOwner

 

[nickbuchanan]

only way to get to page3 is by posting something

 

[Boozad]

Post that problem in here mate http://www.sevenforums.com/site-stuff/

That's one for the admins.

 

[nickbuchanan]

Thanks for the info, eset is my antivirus, I use malwarebytes anti malware now. I use the free one and manually scan.
Is the one you advise free or not?
Bit suprised my problem to be my antivirus.


"I have plenty of Leffe and Hoegaarden to fall back on now after a Chow Mein."

Sure make the chore of painting fences worth while!!

 

[Boozad]

Believe it or not a plethora of BSODs are down to AVs, the only one that never causes a BSOD is MSE which is why we recommend it for testing purposes. If you have the free MBAM you're fine, just get rid of ESET and install MSE.

 

[nickbuchanan]

Hows about that then!
Just tried to uninstal eset and what happens? yep BSOD

I am going to reinstall windows and start again, eset is still on the pc but not protecting it and microsoft security is telling me to remove antivirus.
Stuck in a loop but the pc is new and nothing i will loose matters, can reinstall everything.
Is that the best way to go?

 

[nickbuchanan]

get to last page again

 

[nickbuchanan]

note

 

[Boozad]

Give me a while Nick, I'm just updating Win10 in my dual boot so can't check your dump at the moment. Try the ESET removal tool from here in the meantime http://www.sevenforums.com/tutorials/78961-av-uninstallers.html

 

[nickbuchanan]

YOU DE MAN Boozad!!
Followed your links and now rid of eset and got mse installed.

 

[Boozad]

Good stuff mate. Give it a test and let us know how it goes.

 

[nickbuchanan]

I will leave verifier on for the next day or so to see how we go.

 

[Boozad]

Turn it off mate, it showed up ESET and that's gone. You want to see how the system performs under normal conditions.

 

[nickbuchanan]

Ok, glad i posted that, I was not going to!

 

[Boozad]

I'll let you know if and when to turn it back on. Hopefully you won't have to!

 

[nickbuchanan]

All was going well until this morning,left the pc on overnight.
Woke it up this morning, all seemed well.
All of a sudden firefox crashed and then BSOD.

 

[Boozad]

I'll check it out tonight Nick, bear with me mate.