Solved BSOD on computer after motherboard upgrade

[Anthony07]

Hello need help with bsods that occur at random times and windows error reporting service fails to upload to error reporting service to find solutions i have attached dm logs also a speccy snapshot of computers summary please help

 

[essenbe]

Anthony, tell me exactly what you did. What Motherboard did you switch from and to? Whern you switched, did you do a clean Install on the new board? I really need nore information on what is causing the BSODs and what you did. Your dump files read that you have Memory Corruption and hard drive problems.

Use !analyze -v to get detailed debugging information.
BugCheck D1, {66, 2, 1, fffff8800162daba}
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
[COLOR=red]Probably caused by : memory_corruption[/COLOR]
Followup: memory_corruption

Please Run Memtest86+

   Information

Please download from this site only http://www.memtest.org/ in the middle of the page are the Download links, you can download the ISO.zip or the Auto USB Flash Drive installer.zip

Extract the Zip file. If you chose the ISO image, burn it to a CD using Windows Disk Image Burner or any Image burner you may have. If you downloaded the Auto USB installer, extract it, insert your USB 2.0 Flash Drive and take note of the drive letter. Run the installer, select the Flash Drive Letter, check the format box and press next. It will install memtest86+ to a flash drive. You can use either V4.20 or V5.01. Boot from your selected media. If you use V5.01 it will tell you to press certain buttons at the start, please press no buttons. The test will begin on it's own and continue to run until you stop it. It needs to run for 8 complete passes or until you receive an error. If you receive an error, stop the test. Even 1 error is a fail. Each pass tests a different part of the ram and each of the 10 tests in each pass tests something different. It takes a minimum of 8 passes to completely test the ram, more passes are better. It is quite a long test and will take several hours depending on how much ram you have. Due to the time length it is best to run overnight. If you have any questions, please do not hesitate to ask​

Also run the short and long test with Seatools for DOS http://www.sevenforums.com/tutorials/313457-seatools-dos-windows-how-use.html#Part3

 

[Anthony07]

Bsod after motherboard upgrade

Hello essenbe i went from a hp factory motherboard that came in a hp pavillion p6633w series desktop computer which started reporting bad ram until eventually would not boot at all giving me post code of no ram installed i upgraded to a asus m5a78l-m/usb3 mother board got a new processor which is a amd fx 6300 3.5 ghz and got two new sticks of ram for it not knowing if old ram in other motherboard was actually bad the new ram i got was 2 sticks of ddr3 crucial ballistix sport 4gb each stick i have tried memtest 86 before it said after like 8 or 9 passes that it had no errors and yes i have done a complete fresh install of windows 7 home premium x64 and since then upgraded it windows 7 pro x64 but before and after the upgrade i had random blue screens countless times i can not figure out anything in specific that is causing them i can be playing a video for a hour or so one time then next time it might crash same for every thing else i do i will give memtest another go while i head to work thanks

 

[Anthony07]

Update

Ok real quick update i started seatools for windows i did a shrot dst test which said it passed then when i went to rescan program closed sayin fatal error: device discovery
Exception of thpe 'System.OutOfMemoryException' was thrown. Void StartLink(Int32)
After trying to start program up a few times with same error i tried to restart pc by start menu and it would not respond had to hold power button down to shut off hope this helps the diagnosis will try running memtest in mean time while at work

 

[essenbe]

What bios version do you have? You have to have 1401 or later to support your CPU. Also, please go into bios and tell me the values of the +12V, +5V and _3.3V.

If you are overclocking anything, please set everything back to default values. I am obviously not against overclocking but I am against it while we are trying to get the rig stable. Also, did you download drivers from the Asus web site or use thew disk? The disk always has old outdated drivers and installs crapware that can cause these problems.

If you have Dameon tools or Alcohol 120% installed, uninstall them and then run this.

Daemon Tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause of BSOD's.

1. Uninstall Daemon Tools.
2. Download the SPTD standalone installer and follow these steps:
- Double click the executable to open it
- Click the button shown below



If the button it is grayed out, as shown in the image, there is no more SPTD installation on your system, and you can just close the window.

If you installed from the disk, go to the Asus web site (Motherboards - M5A78L-M/USB3 - ASUS) and update your drivers.

After that please open an elevated command prompt ( click start, type cmd in the search box, right click on the cmd entry and select run as administrator) in the black box that opens, copy/paste sfc /scannow. If you decide to type it, notice the space between the sfc and the /. It is a system file checker which will scan your system files and attempt to correct any missing or corrupt files. What we want are the results to say windows found no integrity violations. If it says files were found but could not be repaired, close the box, reboot and run it again, after opening the administrative command prompt. You may have to reboot and run it three times for it to repair all system files. If it can't repair them after 3 reboots, let us know.

 

[essenbe]

Actually, to me it sounds like a bad hard drive and a bad PSU. It is very unlikely it is both, but is possible. You should not have to cut the power to start the rig.

 

[Anthony07]

I do not have alcohol or deamon tools installed never used them i also just bought a new psu when it started crashing the first time after initially installing new motherboard,ram, and cpu only thing i have not replaced is original hard drive i have conducted a few tests on hard drive none reported bad also i have updated all drivers on computer just recently. Bios version i also have updated to version 2001 a few weeks ago. Bios reports vcore is at 1.260v the 3.3v is at 3.363v the 5v is at 5.070v and the 12v is at 12.259v and i also have not even attempted to overclock this rig yet i normally dont fool with that.

 

[Anthony07]

Also i have run the system file checker and it reports no corruption also just yesterday morning i installed all windows updates and the newest drivers for all my hardware no crashes so far but have not been on computer long enough to see if it does crash for it is very random with crashes it might crash 3 or 4 times while i am just browsing computer or listening to music or copying files and sometimes it can run for a day or two and not crash at all any chance you could possibly think it would have anything to do with onboard graphics or the driver i noticed one time the driver was reporting as a 780g driver or something like that and now driver is saying its a radeon hd 3000 graphics

 

[essenbe]

Please find a CPU monitoring program to keep track of your CPU temps. Please go into bios and see what your sata controller is set to. Also run Seatools long test again and see if it will run. Download cpuz
CPU-Z CPUID - System & hardware benchmark, monitoring, reporting and post screenshots (http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html) of the CPU, Mainboard, Memory and SPD tabs.

If the crashes started when you bought a new CPU, that would be the first place to start looking. Check your wiring again to make sure everything is plugged in and completely seated. The voltages you showed are OK, but that is at idle, what it does under stress can be another story entirely.

 

[Anthony07]

I will test it with the programs but it replaced the motherboard cpu and ram all at once i will try to post screen shots when i can

 

[essenbe]

The CPUz screenshots are not a test, just a look at how things are set up. If you were having the same thing happen before the new motherboard, CPU and ram, logic would say that it was probably something you brought over from the old machine.

 

[Anthony07]

Ok will try to get the screen shots the computer did not have any problems before i replaced the parts i only replaced them because motherboard would no longer boot beeping like it had no ram

 

[Anthony07]

snapshots

ok here are the snapshots of cpuz i also included pic of memtest in action and also a pic of what hdd says in bios i am unsure where to find what sata controller is set to in bios i dont know where to find that setting if you can tell me i will look also when you say run seatools long test are you talking about long generic test

 

[essenbe]

Could you put the pictures in a new post. I can't open them the way they are without downloading them to my computer. It will also help in dealing with is problem if they are there and visible on the new post.. This will tell you how to upload the photos, it's quite easy.
http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

Yes I was talking about the long generic test in Seatools.

I am not familiar with your BIOS, but look in the advanced section and see if you have sata configuration or anything similar. Your options will be IDE, AHCI or Raid. Don't change anything right now, just let me know what it is set to.

 

[Anthony07]

screen shots

sorry bout that here are new uploads also cpu temp seems to stay between 17 to 27c so far and i am running long test now

 

[Anthony07]

sorry did not realize there was more on spd screen of cpu z here they are

 

[essenbe]

See if this helps, from your manual

View attachment 344597

View attachment 344598

 

[Anthony07]

which one should it be set to

 

[essenbe]

I only want to know which one it is already set to. Don't change it, just let me know what it is and remember how to get there. If you change it, you won't be able to boot, but you need to know how to get there and how to change it in case you need to. Don't be afraid of the bios. learn it. It can help you out on many occasions.

 

[Anthony07]

Sata

Port 1 thru 4 are set to ide and port 5 thru 6 are set to ide