BSOD

[ILuVManUTd]

Hey,

My PC keeps restarting randomly, I can't seem to figure it out. It happened a few weeks back and I was forced to reinstall 7. It has been fine since then till today when it started again.

The details you require:

Windows 7 . . .
- x86 (32-bit)
- original OS
- an OEM
- age of hardware: 6 months
- OS is few weeks, reinstalled after previous BSOD issues (occurred after 5 months of perfect running)

Hope you can help.

 

[ttran]

Hey,

My PC keeps restarting randomly, I can't seem to figure it out. It happened a few weeks back and I was forced to reinstall 7. It has been fine since then till today when it started again.

The details you require:

Windows 7 . . .
- x86 (32-bit)
- original OS
- an OEM
- age of hardware: 6 months
- OS is few weeks, reinstalled after previous BSOD issues (occurred after 5 months of perfect running)

Hope you can help.

Hi,

vrtaucbl.sys was blamed, it is your Virtual Audio Cable, please download and install fresh copy of it.

Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Boot from the CD, and leave it running for at least 5 or 6 passes. The stop code 1000008E with exception code c000005 which is memory access violated.

BUGCHECK SUMMARY:

BugCheck 50, {9c443ba4, 1, 82a88665, 1}

Probably caused by : win32k.sys ( win32k!GreReleaseSemaphoreInternal+a )

Followup: MachineOwner
---------
BugCheck D1, {9115f09c, 2, 1, 8d17e274}

Unable to load image \SystemRoot\system32\DRIVERS\vrtaucbl.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for vrtaucbl.sys
*** ERROR: Module load completed but symbols could not be loaded for vrtaucbl.sys
Probably caused by : vrtaucbl.sys ( vrtaucbl+7274 )

Followup: MachineOwner
---------
BugCheck 1000008E, {c0000005, 82a2cd10, 91913b5c, 0}

Probably caused by : ntkrpamp.exe ( nt!ExpLookupHandleTableEntry+53 )

Followup: MachineOwner
---------

Old drivers:

nvport   nvport.sys   Sat May 06 09:20:59 2006 (445C080B) The process [URL="http://www.google.com/search?q=%22Port%20Driver%22"][B]Port Driver[/B][/URL] belongs to the software [URL="http://www.google.com/search?q=%22NVIDIA%20PORT%20IO%20Control%20Driver%22"][B]NVIDIA PORT IO Control Driver[/B][/URL] by [URL="http://www.nvidia.com/"][B]NVIDIA Corporation[/B][/URL] ([url]www.nvidia.com[/url]).
000      000.fcl      Fri Sep 26 20:11:12 2008 (48DCDF70) CyberLink FCL Driver
[URL="http://www.gocyberlink.com/"]http://www.gocyberlink.com[/URL]

Let us know if you need help

Tuan

 

[merkat106]

Virtual Audio Cable - Free software downloads and software reviews - CNET Download.com

 

[ILuVManUTd]

PC worked fine for a few days after that debug, but BSOD started again:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.4
Locale ID: 2057

Additional information about the problem:
BCCode: a
BCP1: 00000000
BCP2: 00000002
BCP3: 00000001
BCP4: 828A06A3
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\080310-15225-01.dmp
C:\Windows\Temp\WER-18361-0.sysdata.xml


I attached the new debug file.

 

[ttran]

I suspect the audio driver. Please download and install fresh copy of it. Make sure to remove old driver in device manager before installing new one.
Run system files check please:

Open an elevated command prompt and enter sfc /scannow.

BUGCHECK SUMMARY:

BugCheck A, {0, 2, 1, 828a06a3}

Probably caused by : cdd.dll ( cdd!CDDMULTISURFLOCK::vUnLockShadowR+32 )

Followup: MachineOwner
---------
PROCESS_NAME:  FlashMediaEnco
BugCheck A, {c0418458, 2, 0, 828c1d48}

Unable to load image \SystemRoot\system32\DRIVERS\vrtaucbl.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for vrtaucbl.sys
*** ERROR: Module load completed but symbols could not be loaded for vrtaucbl.sys
Probably caused by : portcls.sys ( portcls!CPortPinWavePci::TransferKsIrp+89 )

Followup: MachineOwner
---------
PROCESS_NAME:  System

Let us know if you need help

Tuan

 

[ILuVManUTd]

Still have issues.

 

[ttran]

I don't see any new DMP file in the one you just uploaded. Is it BSODs or something else? Are you using any program that clean out Minidump folder such as CCcleaner?

Forgot to mention this last time, but you have some ancient driver that are in desperate need for updating.

pfc      pfc.sys      Sat Sep 28 05:53:07 2002 (3D94E153)

Padus(R) ASPI Shell or Padus R ASPI Shell Product: Padus ASPI Shell or Adobe Audition
I don't know what it is but if you know what it is, please update it or remove it. Driver that are more than 3 years old are dangerous enough to destroy your system. With 8 years old like that, you know what I mean.....

superwebcam superwebcam.sys Tue Jun 27 13:56:49 2006 (44A0D6B1)

Windows (R) 2000 DDK driver , WDM Video Capture Driver . Please update it or remove it

MtsHID   MtsHID.sys   Fri Jan 25 13:02:38 2008 (47997B7E)

DTV-DVB HID , please update it or remove it

000      000.fcl      Fri Sep 26 20:11:12 2008 (48DCDF70)

CyberLink FCL Driver http://www.gocyberlink.com

 

[ILuVManUTd]

I don't see any new DMP file in the one you just uploaded. Is it BSODs or something else? Are you using any program that clean out Minidump folder such as CCcleaner?

Forgot to mention this last time, but you have some ancient driver that are in desperate need for updating.

pfc      pfc.sys      Sat Sep 28 05:53:07 2002 (3D94E153)

Padus(R) ASPI Shell or Padus R ASPI Shell Product: Padus ASPI Shell or Adobe Audition
I don't know what it is but if you know what it is, please update it or remove it. Driver that are more than 3 years old are dangerous enough to destroy your system. With 8 years old like that, you know what I mean.....

superwebcam superwebcam.sys Tue Jun 27 13:56:49 2006 (44A0D6B1)

Windows (R) 2000 DDK driver , WDM Video Capture Driver . Please update it or remove it

MtsHID   MtsHID.sys   Fri Jan 25 13:02:38 2008 (47997B7E)

DTV-DVB HID , please update it or remove it

000      000.fcl      Fri Sep 26 20:11:12 2008 (48DCDF70)

CyberLink FCL Driver http://www.gocyberlink.com

I reinstalled the PC as I got frustrated in the end, I will do another one of these tests to see if the drivers are still there.

It is BSOD as the PC freezes and shuts down to the BSOD screen, I will keep you updated.