Can't start Windows Firewall service.

NathanH92

New member
Local time
5:42 PM
Messages
7
When I try to turn it back on by using the "recommended settings" I get this:

3aZ2Z.jpg


And when I try and start the service:

3b15T.jpg


I have these already running:
CNG Key Isolation (KeyIso)
Base Filtering Engine (BFE)
and can't find
Firewall Client Agent (FwcAgent)

I found on many pages I should try and run these commands in CMD:

Code:
sc config MpsSvc start= auto
sc config KeyIso start= auto
sc config BFE start= auto
sc config FwcAgent start= auto
net stop MpsSvc 
net start MpsSvc 
net stop KeyIso 
net start KeyIso 
net stop BFE 
net start BFE 
net stop FwcAgent 
net start FwcAgent
pause

When I get to

Code:
sc config FwcAgent start= auto

It says:

3aZw4.png
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Ultimate x64
NathanH92,

At some point, has the system been infected with malware?


Please do the following:


:info:
Please go to the Farbar Recovery Scan Tool Download
Select the 64-bit version.
Save it to your Desktop.
Double-click the downloaded file to run it.

When the tool opens click Yes to the disclaimer.


Press the Scan button.


FRST64 makes a log (FRST.txt) in the same directory from which the tool is run (Desktop).


Please provide the FRST.txt in your reply. <<---

The first time the tool is run, it also makes another log: Addition.txt
Also post the: Addition.txt in your reply. <<---




:info:
Next, download Farbar Service Scanner


Save to the Desktop
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center
    • Windows Update
    • Windows Defender
  • Press: Scan
  • FSS creates a log, FSS.txt, on the Desktop.
Please provide the FSS.txt in your reply.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
An ol' eMachines
OS
Windows 7 Home Premium
Internet Speed
Fine for me...I'm retired!
Thanks for the reply. I'm very confident that it hasn't ever been infected. However I believe a far more likely explanation is that I uninstalled it using Revo uninstaller or something, thinking that I wouldn't need it as I have another AntiVirus software.

Here are the FRST files:

1st: Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 08-06-2013 R - Pastebin.com
2nd: Additional scan result of Farbar Recovery Scan Tool (x64) Version: 08-06-2013 R - Pastebin.com

FSS file: Farbar Service Scanner Version: 31-05-2013 01 Ran by Nath (administrator) on 08 - Pastebin.com

Thanks.
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Ultimate x64
I see you have Kaspersky PURE 3.0 ... this has a firewall protection and it's possibly turning Windows Firewall off. You don't want to have two firewalls running.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Bruce ... somewhere in his 40's
OS
Windows 7 Ultimate 32bit SP1
CPU
Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz
Motherboard
INTEL/D975XBX2
Memory
4 GB
Graphics Card(s)
ATI Radeon HD 2600 Pro
Monitor(s) Displays
Samsung SyncMaster 914v
Screen Resolution
1280 x 1024
Hard Drives
2/500GB each ... ST3500630AS ATA Device.
One is not connected
PSU
Rocketfish 700 W
Case
G.Skill Gigabyte Chassis
Keyboard
Standard PS/2 Keyboard
Mouse
Microsoft PS/2 Mouse
Internet Speed
DSL
Antivirus
Avira Internet Security
Browser
IE 11
Other Info
ATI HDMI Audio
I see you have Kaspersky PURE 3.0 ... this has a firewall protection and it's possibly turning Windows Firewall off. You don't want to have two firewalls running.

So what should I do? Uninstall it? Even when I shut it down so its not running, I still can't start the service or use the "Recommended settings"
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Ultimate x64

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Bruce ... somewhere in his 40's
OS
Windows 7 Ultimate 32bit SP1
CPU
Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz
Motherboard
INTEL/D975XBX2
Memory
4 GB
Graphics Card(s)
ATI Radeon HD 2600 Pro
Monitor(s) Displays
Samsung SyncMaster 914v
Screen Resolution
1280 x 1024
Hard Drives
2/500GB each ... ST3500630AS ATA Device.
One is not connected
PSU
Rocketfish 700 W
Case
G.Skill Gigabyte Chassis
Keyboard
Standard PS/2 Keyboard
Mouse
Microsoft PS/2 Mouse
Internet Speed
DSL
Antivirus
Avira Internet Security
Browser
IE 11
Other Info
ATI HDMI Audio
Download Security Check by screen317 from here http://screen317.spywareinfoforum.org/SecurityCheck.exe or here http://screen317.spywareinfoforum.org/
Save it to your Desktop.
Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
A Notepad document should open automatically called checkup.txt.
Please post the contents of that document.

Results of screen317's Security Check version 0.99.64
Windows 7 Service Pack 1 x64 (UAC is disabled!)
Internet Explorer 10
``````````````Antivirus/Firewall Check:``````````````
Kaspersky PURE 3.0
Antivirus up to date! (On Access scanning disabled!)
`````````Anti-malware/Other Utilities Check:`````````
Java 7 Update 21
Adobe Flash Player 10 Flash Player out of Date!
Adobe Flash Player 11.7.700.202
Adobe Reader XI
Mozilla Firefox (21.0)
Mozilla Thunderbird (17.0.6)
Google Chrome 27.0.1453.110
Google Chrome 27.0.1453.94
````````Process Check: objlist.exe by Laurent````````
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 32% Defragment your hard drive soon! (Do NOT defrag if SSD!)
````````````````````End of Log``````````````````````
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Ultimate x64
Download CKScanner by askey127 from HERE
Important - Save it to your desktop.
Doubleclick CKScanner.exe and click Search For Files. (It will appear as if it's not doing anything, leave it alone)
After a very short time, when the cursor hourglass disappears, click Save List To File.
A message box will verify the file saved.
Double-click the CKFiles.txt icon on your desktop and copy/paste the contents in your next reply.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Bruce ... somewhere in his 40's
OS
Windows 7 Ultimate 32bit SP1
CPU
Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz
Motherboard
INTEL/D975XBX2
Memory
4 GB
Graphics Card(s)
ATI Radeon HD 2600 Pro
Monitor(s) Displays
Samsung SyncMaster 914v
Screen Resolution
1280 x 1024
Hard Drives
2/500GB each ... ST3500630AS ATA Device.
One is not connected
PSU
Rocketfish 700 W
Case
G.Skill Gigabyte Chassis
Keyboard
Standard PS/2 Keyboard
Mouse
Microsoft PS/2 Mouse
Internet Speed
DSL
Antivirus
Avira Internet Security
Browser
IE 11
Other Info
ATI HDMI Audio
Code:
CKScanner 2.3 - Additional Security Risks - These are not necessarily bad
c:\program files (x86)\adobe\adobe dreamweaver cs6\configuration\taglibraries\html\keygen.vtm
c:\program files (x86)\jdownloader\jd\plugins\hoster\crackedcom.class
c:\program files (x86)\six networks\play withsix\tools\bin\ssh-keygen.exe
c:\windows\kmsemulator.exe
hosts 127.0.0.1 lm.licenses.adobe.com 
hosts  127.0.0.1 practivate.adobe.com 
hosts  127.0.0.1 ereg.adobe.com 
hosts  127.0.0.1 activate.wip3.adobe.com 
hosts  127.0.0.1 wip3.adobe.com 
hosts  127.0.0.1 3dns-3.adobe.com 
hosts  127.0.0.1 3dns-2.adobe.com 
hosts  127.0.0.1 adobe-dns.adobe.com 
hosts  127.0.0.1 adobe-dns-2.adobe.com 
hosts  127.0.0.1 adobe-dns-3.adobe.com 
hosts  127.0.0.1 ereg.wip3.adobe.com 
hosts  127.0.0.1 activate-sea.adobe.com 
hosts  127.0.0.1 wwis-dubc1-vip60.adobe.com 
hosts  127.0.0.1 activate-sjc0.adobe.com 
hosts  127.0.0.1 adobe.activate.com 
hosts  127.0.0.1 hl2rcv.adobe.com 
hosts  127.0.0.1 209.34.83.73:443 
hosts  127.0.0.1 209.34.83.73:43 
hosts  127.0.0.1 209.34.83.73 
hosts  127.0.0.1 209.34.83.67:443 
hosts  127.0.0.1 209.34.83.67:43 
hosts  127.0.0.1 209.34.83.67 
hosts  127.0.0.1 ood.opsource.net 
hosts  127.0.0.1 199.7.52.190:80 
hosts  127.0.0.1 199.7.52.190 
hosts  127.0.0.1 adobeereg.com 
hosts  127.0.0.1 ocsp.spo1.verisign.com 
hosts  127.0.0.1 199.7.54.72:80 
hosts  127.0.0.1 199.7.54.7
scanner sequence 3.ZZ.11.NDNAML
 ----- EOF -----
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Ultimate x64
c:\program files (x86)\adobe\adobe dreamweaver cs6\configuration\taglibraries\html\keygen.vtm
c:\program files (x86)\jdownloader\jd\plugins\hoster\crackedcom.class
c:\program files (x86)\six networks\play withsix\tools\bin\ssh-keygen.exe
c:\windows\kmsemulator.exe

There's your trouble
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Bruce ... somewhere in his 40's
OS
Windows 7 Ultimate 32bit SP1
CPU
Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz
Motherboard
INTEL/D975XBX2
Memory
4 GB
Graphics Card(s)
ATI Radeon HD 2600 Pro
Monitor(s) Displays
Samsung SyncMaster 914v
Screen Resolution
1280 x 1024
Hard Drives
2/500GB each ... ST3500630AS ATA Device.
One is not connected
PSU
Rocketfish 700 W
Case
G.Skill Gigabyte Chassis
Keyboard
Standard PS/2 Keyboard
Mouse
Microsoft PS/2 Mouse
Internet Speed
DSL
Antivirus
Avira Internet Security
Browser
IE 11
Other Info
ATI HDMI Audio

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
c:\program files (x86)\adobe\adobe dreamweaver cs6\configuration\taglibraries\html\keygen.vtm
c:\program files (x86)\jdownloader\jd\plugins\hoster\crackedcom.class
c:\program files (x86)\six networks\play withsix\tools\bin\ssh-keygen.exe
c:\windows\kmsemulator.exe

There's your trouble

Oh ok, so what am I supposed to do?

Uninstall/delete DreamWeaver, jDownloader, Play WithSix and kmsemulator.exe ??? Or are they viruses or something?
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Ultimate x64
It's really important, if you value your PC at all, to stay away from P2P file sharing programs,
like utorrent, Bittorrent, Azureus, Limewire, Vuze.

Theives have "planted" thousands upon thousands of infections in the "free" shared files.
Some of the recent infections can turn your machine into a doorstop.

It's also very important to avoid any "cracks" or "Keygens" that allow unauthorized use of programs.

So called "free" (not paid for) files are loaded with "planted" malware. So, basically you have helped yourself to free malware :rolleyes:
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Bruce ... somewhere in his 40's
OS
Windows 7 Ultimate 32bit SP1
CPU
Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz
Motherboard
INTEL/D975XBX2
Memory
4 GB
Graphics Card(s)
ATI Radeon HD 2600 Pro
Monitor(s) Displays
Samsung SyncMaster 914v
Screen Resolution
1280 x 1024
Hard Drives
2/500GB each ... ST3500630AS ATA Device.
One is not connected
PSU
Rocketfish 700 W
Case
G.Skill Gigabyte Chassis
Keyboard
Standard PS/2 Keyboard
Mouse
Microsoft PS/2 Mouse
Internet Speed
DSL
Antivirus
Avira Internet Security
Browser
IE 11
Other Info
ATI HDMI Audio
NathanH92

LOL you don't have to worry about Limewire . That P2P program is gone .
 

My Computer

Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
CPU
Intel Core i7 CPU 950 @ 3.07GHz
Motherboard
ASUS P6T DELUXE V2
Memory
OCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 OCZ3X1600R2
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
OnBoard
Hard Drives
WD6400AACS-00M3B0 (640GB SATA )
PSU
CORSAIR 850w
Case
NZXT LEXA
Cooling
Intel Stock Heatsink Fan
Keyboard
Microsoft Wireless Laser Keyboard 7000
Mouse
Microsoft Wireless Laser Mouse 7000
Kaspersky Pure may be the culprit here. It does disable the Windows Firewall.

If you want to uninstall the program you paid for, and re-enable the Windows Firewall, it is up to you.
http://support.kaspersky.com/common/service.aspx?el=1464
Would check to see if you can re-install Kaspersky Pure after the Windows Firewall is functional again. However, once you re-install Kaspersky, the Windows Firewall will be disabled again!!
You will be back to where you started. :confused:

If you feel you need to pursue the issue further, there is a Repair Windows Firewall utility that you can download:
Repair Windows Firewall
Save to the Desktop
Double-click to run it.

When done, check the Windows Firewall, and see if it runs.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
An ol' eMachines
OS
Windows 7 Home Premium
Internet Speed
Fine for me...I'm retired!
If you want you may disable the Firewall inside Kaspersky Pure 3.0

Click on the :orb: inside
2nqbqes.png
type Kaspersky PURE 3.0 and press [ENTER]

Inside Kaspersky PURE 3.0 in the top right corner of the main window click on the Settings .
In the top part of the Settings window go to the Protection tab and select Firewall.
In the right part of the window uncheck the Enable Firewall box.
In the Settings window click the OK button.
Close the program .
 

My Computer

Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
CPU
Intel Core i7 CPU 950 @ 3.07GHz
Motherboard
ASUS P6T DELUXE V2
Memory
OCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 OCZ3X1600R2
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
OnBoard
Hard Drives
WD6400AACS-00M3B0 (640GB SATA )
PSU
CORSAIR 850w
Case
NZXT LEXA
Cooling
Intel Stock Heatsink Fan
Keyboard
Microsoft Wireless Laser Keyboard 7000
Mouse
Microsoft Wireless Laser Mouse 7000
Well, we have more than 20 files that are either cracked or keygens.

My guess would be that Kaspersky PURE 3.0 is also one of them. If you paid for this program, then follow the above instructions.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Bruce ... somewhere in his 40's
OS
Windows 7 Ultimate 32bit SP1
CPU
Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz
Motherboard
INTEL/D975XBX2
Memory
4 GB
Graphics Card(s)
ATI Radeon HD 2600 Pro
Monitor(s) Displays
Samsung SyncMaster 914v
Screen Resolution
1280 x 1024
Hard Drives
2/500GB each ... ST3500630AS ATA Device.
One is not connected
PSU
Rocketfish 700 W
Case
G.Skill Gigabyte Chassis
Keyboard
Standard PS/2 Keyboard
Mouse
Microsoft PS/2 Mouse
Internet Speed
DSL
Antivirus
Avira Internet Security
Browser
IE 11
Other Info
ATI HDMI Audio
It's really important, if you value your PC at all, to stay away from P2P file sharing programs,
like utorrent, Bittorrent, Azureus, Limewire, Vuze.

Theives have "planted" thousands upon thousands of infections in the "free" shared files.
Some of the recent infections can turn your machine into a doorstop.

It's also very important to avoid any "cracks" or "Keygens" that allow unauthorized use of programs.

So called "free" (not paid for) files are loaded with "planted" malware. So, basically you have helped yourself to free malware :rolleyes:

Just a distinction on the torrent/P2P programs mentioned above, using them does not automatically give you viruses and malware. However, using them to download and install 'free' versions of paid programs is asking for trouble.

The same 'free' program can come from a USB drive brought from a friend's PC, in a attachment on a email, various download sites from the internet...etc...etc.

Is the difference between the tool and the action. The P2P program is like the kitchen knife, the cook and the deranged psycho both use it, but the end result is different. Don't be the psycho.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 Ultimate x64
CPU
I5 3570k OC 4.4ghz
Motherboard
Assrock Z77 extreme 4
Memory
8 gb OC 2133 MHZ
Graphics Card(s)
GTX550ti / soon: 770 / later: 770 sli
Monitor(s) Displays
Samsung LCD
Screen Resolution
1920x1080
Hard Drives
sata2 7200rpm western digital. Soon +SSD
PSU
620W enermax / later: 800W corsair
Case
Floston
Cooling
Aftermarket/air
Antivirus
none
Browser
Firefox
Kaspersky Pure may be the culprit here. It does disable the Windows Firewall.

If you want to uninstall the program you paid for, and re-enable the Windows Firewall, it is up to you.
Service articles
Would check to see if you can re-install Kaspersky Pure after the Windows Firewall is functional again. However, once you re-install Kaspersky, the Windows Firewall will be disabled again!!
You will be back to where you started. :confused:

If you feel you need to pursue the issue further, there is a Repair Windows Firewall utility that you can download:
Repair Windows Firewall
Save to the Desktop
Double-click to run it.

When done, check the Windows Firewall, and see if it runs.

I don't think it is the issue, I backed up my PC and completely removed it ot see if it would bring it back and it didnt.

Well, we have more than 20 files that are either cracked or keygens.

My guess would be that Kaspersky PURE 3.0 is also one of them. If you paid for this program, then follow the above instructions.

Actually Kaspersky PURE 3.0 is paid for and has a serial.



I am now thinking of just backing up again and doing a fresh install, reinstalling PURE 3.0 to see if that is the issue.

My PC could probs do with a fresh install to remove all the cr*p that has been put on it over the years.

EDIT: If I were to do this, my biggest worry is re-installing Windows 7 and Office 2010 (both which have paid for product keys from my uni DreamSpark account) that they will show as invalid if I try to install again using them.

Is there a way I can like backup the verification files so I can just restore them after a new install?
 
Last edited:

My Computer

Computer type
PC/Desktop
OS
Windows 7 Ultimate x64
See if you can find the keys to these using Belarc Advisor. Print out the full report .... you may need it someday!
http://www.belarc.com/free_download.html
Be sure to *NOTE* the keys for re-installation.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Bruce ... somewhere in his 40's
OS
Windows 7 Ultimate 32bit SP1
CPU
Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz
Motherboard
INTEL/D975XBX2
Memory
4 GB
Graphics Card(s)
ATI Radeon HD 2600 Pro
Monitor(s) Displays
Samsung SyncMaster 914v
Screen Resolution
1280 x 1024
Hard Drives
2/500GB each ... ST3500630AS ATA Device.
One is not connected
PSU
Rocketfish 700 W
Case
G.Skill Gigabyte Chassis
Keyboard
Standard PS/2 Keyboard
Mouse
Microsoft PS/2 Mouse
Internet Speed
DSL
Antivirus
Avira Internet Security
Browser
IE 11
Other Info
ATI HDMI Audio
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